4-Star HotelSummary of reviews related to the '4 Star' categoryMany reviews reveal that Hotel Vivas does not align with the expectations typically associated with a four-star rating. Guests commonly noted that the hotel’s facilities and services fall short of this classification. Specific complaints focused on the quality of breakfast, which was described as inadequate for a four-star establishment. Comparisons to lower-tier accommodations were frequent with several reviewers suggesting the hotel is more accurately a three-star or even a two-star, rather than its advertised four-star status.
Despite some claims that a four-star categorization might be accurate for the region, a consensus emerged around the insufficiency of certain amenities and services, such as room cleaning and overall hospitality. Several comments highlighted the need for improved guest service and better attention to detail, given the hotel's sophisticated design and prime location.
Although the hotel has some positive aspects, the general feedback indicates that it struggles to meet the higher expectations set by its supposed four-star rating.
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