At Four Points by Sheraton Surabaya, Pakuwon Indah, guests are consistently impressed by the hotel's prime location, offering direct access to the expansive Pakuwon Mall. This strategic positioning provides seamless connectivity to shopping, dining, and vibrant city attractions, making it a favored spot for leisure and exploration. The breakfast experience at the hotel is noted for its remarkable quality and variety, featuring an extensive buffet of Indonesian and Western dishes, complemented by attentive service and live music on weekends.
The rooms are highly praised for their cleanliness and spaciousness, with comfortable beds and impressive city views contributing to a pleasant stay. Cleanliness is a standout feature, with guests highlighting the hotel's well-maintained environment and friendly housekeeping staff ensuring rooms remain spotless. The staff overall is commended for their friendliness and professionalism, providing exceptional service and accommodating guest requests with thoughtful attention.
Guests appreciate the hotel's 24-hour gym, which is well-equipped and paired with a stunning pool area shared with the neighboring Westin hotel. Both facilities are noted for their cleanliness, appealing settings, and suitability for families. The pool's lovely views and grandeur, especially in the evening, add to the relaxing atmosphere. Lastly, the beds are described as superbly comfortable, with luxurious materials offering a restful night's sleep, often like a heavenly experience. The combination of excellent location, quality amenities, and attentive service makes Four Points by Sheraton Surabaya, Pakuwon Indah a compelling choice for a satisfying and enjoyable stay.
THE 1O1 Malang OJ is highly regarded for its convenient location in Malang, providing guests with easy access to the city's attractions while maintaining a tranquil environment slightly removed from the busy city center. Travelers appreciate the hotel’s proximity to the train station, which facilitates easy transportation, and commend its central positioning for accessing local amenities. The hospitable staff contribute significantly to a welcoming atmosphere, being consistently praised for their friendliness, attentiveness, and professionalism.
Guests are impressed with the hotel’s extensive and delicious breakfast offerings, featuring a variety of Western and Indonesian dishes that cater to diverse tastes, all enjoyed with stunning city views. The spacious and clean rooms are a key highlight, offering comfort with functional amenities like comfortable beds, beautiful bathrooms, and great views, either directly from the rooms or from the rooftop area.
Cleanliness is a strong point, with the accommodations described as spotlessly clean and tidy, ensuring a relaxing stay for guests. While minor inconsistencies in cleanliness, such as floor maintenance, were noted, the overall environment remains favorable and well-maintained.
The swimming pool receives mixed feedback; although some guests find it nice, others mention its indoor location, small size, and colder temperature as drawbacks. Nevertheless, the hotel’s beds receive high praise for their exceptional comfort and spaciousness, contributing to restful sleep experiences that are complemented by the hearty breakfast offerings.
Overall, THE 1O1 Malang OJ stands out as a well-regarded choice for travelers seeking a blend of comfort, quality, and value, supported by excellent service and a prime location in Malang.
Ijen Resort and Villas - The Hidden Paradise garners positive acclaim for its unique location set amidst lush rice fields and tropical gardens with a backdrop of smoking volcanoes. The serene and secluded environment offers guests the quintessential Bali experience, complemented by stunning vistas that enhance relaxation and provide an idyllic escape from the hustle and bustle. Its proximity to the Banyuwangi ferry port makes it a convenient stopover for adventurers tackling the Ijen mountain trek. Despite some challenges with narrow access roads, the welcoming staff ensure a warm reception and make it a paradise worth exploring.
The resort offers a satisfactory breakfast experience appreciated for its generous and hearty portions, accompanied by beautiful views. Despite some calls for greater variety, particularly in fruit and coffee options, most guests find the breakfast a pleasant and abundant start to their day. The dinner experience is mixed, with many noting the restaurant's good standard and inviting ambiance, but some critique the limited menu, especially concerning local Indonesian cuisine. Yet, the overall dining experience remains enjoyable for those with adjusted expectations regarding variety and taste.
Accommodations at Ijen Resort and Villas are celebrated for their spaciousness, Javanese décor, and breathtaking views of rice fields and volcanoes. The immaculate grounds provide a peaceful atmosphere, although some rooms show signs of aging with minor humidity-related issues. Despite this, the enchanting landscape and attentive service make for a memorable stay. Cleanliness is generally appreciated, with guests noting the tidy, spacious rooms and well-maintained grounds. However, improvements in maintenance would enhance comfort significantly, addressing concerns like musty smells, outdated amenities, and mattress firmness.
The staff consistently receive praise for their warm and attentive service, enhancing the guest experience through effective communication and professionalism. Their ability to accommodate special requests and provide thoughtful solutions contributes to the resort’s welcoming atmosphere. The pool area is celebrated for its stunning views and tranquility, providing a perfect retreat after exploring the region. While the water is sometimes chilly, its appealing design and cleanliness create a serene environment that is favored by guests.
Overall, Ijen Resort and Villas - The Hidden Paradise delivers a memorable experience with its exceptional location, warm hospitality, and enchanting surroundings, making it an ideal choice for those seeking relaxation and natural beauty in Indonesia.
Four Points by Sheraton Surabaya, Tunjungan Plaza enjoys a prime location in the heart of Surabaya, directly connected to the expansive Tunjungan Plaza. This strategic positioning makes it ideal for guests seeking easy access to shopping, dining, and entertainment options, catering to both leisure and business travelers. The hotel's breakfast stands out with its impressive buffet selection, offering a delightful mix of Asian and Western cuisines. Guests frequently praise the delicious, fresh options and the friendly, welcoming staff, making breakfast a highly recommended part of their stay.
The rooms are consistently highlighted for their comfort, spaciousness, and modern design. The appealing décor, notably the beds, provides a superb sleeping experience likened to being enveloped by clouds. Both the cleanliness and comfort of the rooms meet high standards, with housekeeping contributing to an inviting ambiance throughout the hotel. Guests commend the staff for their exceptional service, describing them as helpful, accommodating, and attentive, ensuring a welcoming experience from reception to dining.
The pool is an attractive feature, appreciated for its cleanliness and spacious design, offering a safe and enjoyable environment for both adults and children. Located conveniently near the lobby, it adds to the luxurious and modern setting of the hotel. Overall, visitors enjoy a comfortable and relaxed stay at Four Points, where location, quality service, and amenities blend seamlessly to provide an all-around positive hotel experience.