Accessible HotelOffers accessible rooms on the ground floor with the option of standard interconnecting rooms. Features wheelchair ramp for lobby/reception access and complies with the Americans with Disabilities Act of 1990, with accessible elevators, meeting rooms, and parking.
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Summary of reviews related to the 'Accessible' categoryDoubleTree by Hilton Cairns offers several accessibility features that cater well to guests with disabilities. The hotel is described as being accessible for seniors and has easily accessible rooms via the lift. There is a commendable provision of handicapped parking, which adds to the convenience for guests with reduced mobility. The central location close to the water is another highlight and the prompt taxi service enhances overall accessibility for trips to the airport or around the city.
However, some areas require improvement. The elevator can be difficult to find and there are limited accessible areas within the hotel. Specific places like the restaurant lack wheelchair access. Additionally, cleanliness and maintenance aspects such as water-damaged bathroom doors and unclean shower vents detract from the overall experience. Despite these issues, the hotel staff have received positive remarks for their service, including helpful upgrades to mountain view rooms, which suggest a willingness to accommodate guest needs. The pool remains a kid-friendly space with good access.
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