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1 room2 guests1 room, 2 guests
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Summary of reviewsSea Shell Hotel is lauded for its exceptional location that offers direct access to the beach and proximity to local attractions. Guests consistently appreciate the hotel's placement, which allows for effortless exploration of the town while maintaining a tranquil atmosphere away from the busy beachfront. The surrounding area is filled with shops, restaurants, and cafes, adding convenience for leisure and dining, and even offers amenities like disabled parking.
In terms of rooms, while Sea Shell Hotel provides spacious and cozy accommodations equipped with useful amenities, there are noted areas that could benefit from updating and maintenance. Positive reviews highlight cleanliness and neatness, but issues such as outdated furnishings and unpleasant odors are occasionally reported, suggesting a need for redecorating to improve guest satisfaction.
Cleanliness is generally praised, with many guests finding the hotel tidy and comfortable, bolstered by attentive and friendly staff who create a welcoming environment. However, inconsistencies in maintenance have been observed, highlighting areas where cleanliness and upkeep could be improved.
The staff receives high commendations for their helpfulness and professionalism, contributing significantly to the hotel’s pleasant atmosphere. Interaction between guests and staff is marked by kindness, with special attention given to those with specific needs. Although rare negative feedback exists, the majority of reviews celebrate the team's dedication to excellent service.
The comfort of the beds is generally well-regarded, with clean linens and overall room cleanliness aiding restful stays. Despite occasional discomfort due to hard or slanted mattresses and thin pillows, guests often overlook these issues due to the hotel's favorable location and supportive staff.
Overall, Sea Shell Hotel offers guests a splendid balance of convenience, comfort, and friendly service, with room for improvement in maintenance and interior updates to further enhance the visitor experience. Show more
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Categories
3-Star Guest House
Located on Burlington Place in Eastbourne, this guesthouse offers comfortable accommodations. It provides easy access to the town's attractions.
Guest House with Free Wi-Fi
Small Guest House
Room Types
Standard Single RoomProviding free toiletries, this single room includes a private bathroom with a walk-in shower and a hairdryer. This single room features a tea and coffee maker, a seating area, TV with streaming services, as well as chocolate for guests. The unit offers 1 bed.
Standard Double RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. This double room features a tea and coffee maker, a seating area, TV with streaming services, as well as chocolate for guests. The unit offers 1 bed.
Standard Twin RoomOffering free toiletries, this twin room includes a private bathroom with a walk-in shower and a hairdryer. This twin room has a tea and coffee maker, a seating area, TV with streaming services, as well as chocolate for guests.
Standard Triple RoomThe triple room provides a wardrobe and an electric kettle, as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
Guest Reviews
7.0
Good
Location
The Sea Shell Hotel is perfectly situated for those who prioritize proximity to the beach and convenience to local attractions. Nestled just a short walk from the shore, the hotel's location is repeatedly celebrated by guests for its easy access to the beach and its central placement that makes exploring the town effortless. The surrounding area offers a variety of shops, restaurants, and cafes, all within a few minutes' walk, making it an excellent choice for both leisure and dining.
Guests appreciate that while it is close to the bustling beachfront, the hotel maintains a quiet and peaceful environment. This accessibility extends to amenities such as disabled parking on the same street, providing ease for travelers with additional needs. The neighborhood is described as pleasant, with the seafront and town center easily reachable, allowing visitors to enjoy both relaxation and city attractions without hassle.
Overall, the Sea Shell Hotel receives high marks for its ideal location, offering a fantastic balance of tranquility and convenience that enhances the travel experience.
Rooms
Sea Shell Hotel provides a mixed experience when it comes to its rooms. Many visitors have appreciated the spaciousness of some rooms, while highlighting the cleanliness and the cozy atmosphere. Guests often find the location of the hotel excellent, as it is conveniently situated close to the seafront and town center, providing easy access to local attractions. The rooms come equipped with useful amenities such as tea and coffee facilities, bathroom extras, hairdryer, and iron, proving to be good value for the price.
However, not all feedback is positive. Several guests noted that the rooms appear tired and would benefit from redecorating. Complaints about unpleasant smells, broken fixtures, and old furnishings are recurrent. Issues with cleanliness, dated interiors, and maintenance challenges detract from the potential appeal for some travelers. The rooms often lack adequate furniture like chairs, leading to discomfort, and drafty windows and insufficient electrical sockets can be problematic.
Overall, Sea Shell Hotel meets basic requirements for visitors seeking a budget-friendly option with a prime location, but could improve significantly in maintaining and updating its rooms to enhance guest satisfaction.
Beds
At Sea Shell Hotel, guests generally find the beds to be comfortable, with many appreciating the clean and well-laundered bed linens. The rooms themselves are noted for their cleanliness, allowing for a restful stay within a convenient location. Throughout the reviews, several guests mentioned how comfortable the mattresses were, contributing to a very comfortable sleep. Additionally, some noted the charming retro details present in the rooms. On the downside, there were mentions of beds being hard or slanted, as well as some issues with pillows being thin or insufficient. Despite these concerns, visitors are often willing to overlook minor discomforts due to the helpful staff and advantageous position of the hotel.
Cleanliness
The Sea Shell Hotel offers a mixed experience in terms of cleanliness, as guest reviews reveal contrasting impressions. Positive feedback highlights clean and comfortable accommodations, with spacious rooms that maintain a fresh and pleasant atmosphere. Many guests commend the cleanliness of the rooms, noting spotless linens and towels, and a generally tidy environment that contributes to a quiet and cozy stay. The staff receives praise for their friendliness and attentiveness, adding a welcoming touch to the experience.
Despite these favorable aspects, some reviews point to inconsistencies in maintaining cleanliness and the condition of certain areas. Issues such as dust and mildew, outdated furnishings, and unpleasant odors detract from the overall comfort, indicating areas that may not be regularly cleaned or updated. Some guests mention specific problems such as broken fixtures and stained mattresses, which suggest a need for more attentive upkeep.
Overall, Sea Shell Hotel seems to deliver a satisfactory stay for guests seeking a clean and peaceful environment, especially when booking rooms that have received positive cleanliness feedback. However, potential visitors should be mindful of the mixed reviews regarding maintenance and cleanliness in certain parts of the hotel.
Staff
At Sea Shell Hotel, the warm and welcoming demeanor of the staff consistently stands out. Guests frequently praise the team for being helpful, friendly, and attentive, often going out of their way to accommodate various needs and requests. Their kindness and professionalism are recurrent themes in reviews, providing a comforting experience from the front desk to other facilities. The staff's approach to communication is commendable, ensuring good interaction and support throughout guests' stays. Despite some occasional feedback pointing toward staff disinterest or rudeness, the majority of reviews highlight the amiable nature and the efficient service offered by the hotel's personnel. Additionally, special mentions of staff assisting with parcels and catering to disabled guests underscore their dedication to exceptional customer service. Overall, Sea Shell Hotel seems to cultivate a pleasant atmosphere largely attributed to its largely attentive and friendly staff.
No, Sea Shell Hotel doesn't have any pool.
No, a spa isn't available at Sea Shell Hotel.
No, Sea Shell Hotel doesn't allow dogs.
No, parking facilities aren't available at Sea Shell Hotel.