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The Shurland Hotel Gym Spa

Eastchurch , 79-81 High Street (Show on Map)

5.3

Rated

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Shurland Hotel Gym Spa is conveniently located in the middle of the Isle of Sheppey, making it a great option for travelers who want easy access to different parts of the island. However, the hotel's breakfast and dining experiences are lacking with some guests reporting dirty bowls and moldy yogurt, as well as a disappointing dining experience with the restaurant not being open during their stay. The rooms are also mixed with some guests finding them clean and comfortable, while others experienced tiny, outdated and dirty rooms with broken beds, mould and filth. The cleanliness of the hotel is also mixed with some guests reporting issues with mould and dirty carpets. The staff also received mixed reviews with some guests finding them accommodating and friendly, while others found them rude and unprofessional. The spa and gym facilities are a highlight with guests enjoying the Jacuzzi and Steam Room, as well as the well-equipped gym. The hotel offers ample parking options, but some guests reported issues with litter and parking tickets. Overall, The Shurland Hotel Gym Spa appears to be a third-rate hotel at best with poor service and facilities and many guests were disappointed with their stay.
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Categories

Boutique-style Hotel

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Hotel with Free Wi-Fi

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

3-Star Hotel

Room Types

Junior Suite This double room features a seating area and a private en-suite.

Family Room with Private Bathroom This room has a double bed with set of bunk beds and a private en-suite.

Deluxe Twin Room This room features a flat-screen TV, free WiFi and a private en-suite.

Single Room with Private Bathroom Deluxe single Rooms with bath, flat screen TV, unlimited free WiFi and a private en-suite.

Double Room with Private Bathroom This double room has a double bed, a flat-screen TV, free WiFi and a private en-suite.

Deluxe Studio The studio includes a shared bathroom fitted with a shower and a hairdryer. This studio has a tea and coffee maker, heating, TV with cable channels, as well as chocolate for guests. The unit has 1 bed.

About The Shurland Hotel Gym Spa

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Guest Reviews

5.3

Rated

Location

The Shurland Hotel Gym Spa is conveniently located in the middle of the Isle of Sheppey, making it a great option for travelers who want easy access to different parts of the island. Guests can enjoy good sized rooms with views of a quaint church and a typical pub, while also having access to private parking and a convenient supermarket and bus stop nearby. Despite being in a remote village with no other restaurants, there is a nice pub across the road where guests can grab a drink or a meal. Many guests praised the hotel's good location, which made it easy for them to travel to other places or attend nearby events, such as weddings. The staff was also helpful and friendly, making the overall experience enjoyable. However, some guests commented that there wasn't much to do in the town and that the area was in the middle of nowhere. Nonetheless, the free and ample parking and close proximity to desired locations make The Shurland Hotel Gym Spa a great option for travelers visiting Isle of Sheppey.

Breakfast

The breakfast experience at The Shurland Hotel Gym Spa seems to be a mixed bag with guests leaving a variety of reviews. Some guests found the continental breakfast to be lacking with options like stale bread, stale crumpets, weird ham and cheese triangles and cold coffee. Others found the breakfast to be basic but fresh with a choice of toast, cheese, ham, crumpets, cereals, fruit, yogurt, tea, coffee and fruit juices. Some guests were disappointed to find that the advertised cooked breakfast was not available or was only available at an additional cost, while others enjoyed a full English breakfast. There were also some issues with cleanliness with some guests reporting dirty bowls and moldy yogurt. All in all, the breakfast seems to be average at best and lacking at worst - definitely not a standout feature of the hotel.

Dinner

Unfortunately, some guests have reported a disappointing dining experience at The Shurland Hotel Gym Spa. Many were disappointed to find that the restaurant was not open during their stay with some reporting that there was no food or restaurant available at all. Despite the hotel's website listing evening meals as an option, some guests found that they had to venture elsewhere to find dinner after a long journey. Others reported that food was only available at certain times on the weekends, leaving them with little choice for meals during their stay. Additionally, some guests were disappointed to find that the kitchen was closed, leaving them unable to even cook their own breakfast. The remote location of the hotel also meant that some guests had to drive several miles to find food or collect takeout. Overall, it seems that those looking for a satisfying dining experience at The Shurland Hotel Gym Spa may want to do some additional research before booking.

Rooms

Unfortunately, the reviews of the rooms at The Shurland Hotel Gym Spa are mixed. While some guests found their rooms to be clean, comfortable and of a good standard, others experienced tiny, outdated and dirty rooms with broken beds, mould and filth. Reviews mention that some rooms were not properly cleaned and in some cases, the bathroom was not cleaned at all during a guest's stay. Some guests also reported issues such as missing towels, broken furniture and paper-thin walls that made it difficult to sleep due to noise from outside. Additionally, some guests were disappointed to discover that the rooms they were given did not resemble the pictures on the hotel's website. However, there were some positives, such as comfortable beds, decent-sized en suites and large rooms, albeit with outdated decor. Overall, while the hotel appears to have some potential, it would benefit from a refresh and greater attention to cleanliness and maintenance.

Beds

The Shurland Hotel Gym Spa is a popular hotel with guests who love to explore the island. However, when it comes to beds, many guests have mixed experiences. Several guests found the beds to be uncomfortable and even found stains and springs sticking out of the mattresses. Some guests reported being provided with two single beds pushed together instead of a proper double bed, while others found the beds to be too small. Despite this, some guests enjoyed comfortable, clean beds, while others appreciated the large bedrooms with big beds. It's safe to say that if you value a comfortable and spacious bed, it's worth doing some extra research before booking your stay.

Cleanliness

The Shurland Hotel Gym Spa has received mixed reviews regarding its cleanliness. While some guests reported that the room was clean and that the cleaner did a great job, others found the place to be dirty with mould in the bathroom, stains on the walls and blood over the mattress. Some rooms had a smell of paint, wet paint on the entrance door and buildings with scaffolding up while they were painting inside. The carpets were rotten and there were cobwebs and dust all over the place. Some guests reported seeing black mould in the bathroom and encountering uncomfortable staff. While some guests enjoyed their stay with clean rooms and comfortable beds, others found the hotel in need of renovation with old furniture, broken showers and no lock on the bathroom door. The hotel needs to improve its cleanliness, especially in the bathrooms and update its facilities to keep up with guests' expectations.

Staff

Guests at The Shurland Hotel Gym Spa have mixed reviews about the staff. Some have had wonderful experiences, finding the staff to be accommodating, friendly and helpful. For example, some staff members went out of their way to resolve issues or make conversation with the guests. Others, however, found the staff to be rude, unhelpful and unprofessional. Some guests had to search for staff members in order to receive service, while others complained about short staffing. A few reviews mentioned issues with language barriers or lack of communication from the reception staff. Overall, while some guests had a pleasant and welcoming experience with the staff at The Shurland Hotel Gym Spa, others were left with a negative impression due to unhelpful, unprofessional or absent staff members.

Spa

The Shurland Hotel Gym Spa has a nice and amazing spa, where guests can enjoy the Jacuzzi and Steam Room. However, some guests experienced issues with the sauna and spa bath in their rooms not working properly. Others mentioned that the spa is a safety hazard with water pouring from the ceiling and no warning signs. Nonetheless, the spa is available for free use and all other services were good. The hotel also offers a bar and gym facilities, as well as a big parking area. Just be aware that the nearest spa to the hotel is a costcutter opposite. Overall, guests who loved using the spa and sauna found it to be complementary and a great addition to their stay.

Gym

The Shurland Hotel is a well-equipped accommodation option for fitness enthusiasts looking to keep up with their workout routine while on vacation. Despite a slight hiccup with reception not being present upon arrival, guests were still able to access the gym with a provided code. According to reviews, the gym at The Shurland Hotel is very complete with all the necessary facilities, as described on their website. However, some guests noted that the gym was in a poor state, as were the changing rooms. Despite this inconvenience, guests were pleased with the friendly and conversational staff members who manned the gym and bar. Visitors are also encouraged to take advantage of the on-site spa and enjoy a post-workout drink at the bar. Keep in mind the gym closes at 8pm and reopens at 7am, so plan your workouts accordingly.

Parking

The Shurland Hotel Gym Spa offers ample parking options for its guests. The property has free parking and good car parking facilities available including private parking and a car park around the back. Guests appreciate the easy access to the car park on arrival and the convenient parking. However, a few negative reviews mentioned that the car park was horrible and a dump with litter in all the corners. A guest also got two parking tickets for the time they stayed there and is still appealing. Another guest mentioned that their lift got a parking ticket for picking them up and they had to find their own way out of a side exit as the main door to the car park was locked. Despite these issues, most guests find the parking good and convenient, making it a good option for those needing to park their cars while staying at the hotel.

3 Star

Unfortunately, The Shurland Hotel Gym Spa seems to be a third-rate hotel at best with poor service and facilities. The hotel is very dated and in need of investment with many guests stating that the price reflects the poor quality of the accommodation. The rooms and hotel in general are in need of an upgrade and some guests reported issues with hot water and cold rooms. While some found the value for money good, overall, most guests were disappointed with their stay and would not recommend the hotel to others. The staff also appeared disinterested in guest comfort or needs and some guests even referred to it as the worst three-star hotel they've ever stayed in.

No, The Shurland Hotel Gym Spa doesn't have any pool.

Yes, a spa is available at The Shurland Hotel Gym Spa.

No, The Shurland Hotel Gym Spa doesn't allow dogs.

Yes, parking facilities are available at The Shurland Hotel Gym Spa.

Yes, The Shurland Hotel Gym Spa has a gym.

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