Sleep Inn & Suites is widely appreciated for its convenient location, clean environment, and welcoming atmosphere, making it a preferred choice for a variety of travelers. Positioned strategically near major highways and attractions, the hotel offers easy access for road-trippers, vacationers, and those with specific destinations such as colleges or airports in mind. The location combines accessibility with tranquility, providing a peaceful retreat for guests amidst Eastern Pennsylvania's vibrant setting.
Guests commend the hotel's breakfast offerings, highlighting the variety and quality of options, along with the attentiveness of the staff. The breakfast service, marked by friendly assistance and a selection of hot and cold choices, enhances the overall guest experience, although a few suggest a broader range of fruits could improve it further.
The rooms at Sleep Inn & Suites stand out for their impeccable cleanliness and comfort. Visitors consistently praise the spaciousness and tidiness maintained by diligent housekeeping. Comfortable beds ensure a restful sleep, contributing to a satisfactory stay. While some minor maintenance issues are noted, they are largely overshadowed by the generally positive reviews of the pleasant and peaceful accommodations.
The staff's remarkable service is another prominent feature, with guests frequently lauding the friendly and accommodating team, including individuals like Amber and Joe. The staff's hospitality extends across all service areas, enhancing the overall atmosphere and ensuring guests feel welcome and cared for.
The indoor pool area offers enjoyment, particularly for families with children, but some maintenance concerns, such as cloudy water and an inactive hot tub, have been raised. Despite these minor setbacks, the pool remains a valued amenity for many guests.
Families find Sleep Inn & Suites particularly accommodating, made evident by its pet-friendly policies and easy access. The staff's friendliness, along with the pet-friendly environment, makes it an ideal stop for travelers with canine companions, and the convenience of local walking areas is an added benefit.
Finally, the hotel's superbly comfortable beds consistently earn high praise, providing guests with exceptional rest. Overall, Sleep Inn & Suites is recognized for delivering a reliable and comfortable stay experience, well-suited to a wide range of traveler needs.
The Hilton Scranton & Conference Center is highly regarded by guests for a variety of reasons, making it a popular choice for travelers. Centrally located in downtown Scranton, the hotel provides easy access to cultural attractions, dining options, and shops, making exploration convenient and enjoyable. Guests appreciate the beautiful and safe environment surrounding the hotel, adding to its appeal for both business and leisure visitors.
One of the standout features is the breakfast experience, praised for its wide variety of options and the exceptional service provided by staff, including chef Carl, who is noted for his crafted made-to-order omelets. The breakfast buffet, which includes favorites like pancakes and French toast, caters to adults and children alike, though it comes at an additional cost.
Guests also commend the spaciousness and comfort of the rooms, emphasizing the cleanliness and quiet environment that facilitate relaxation. Despite some mentions of dated furnishings and occasional maintenance issues, the well-maintained public areas and friendly staff significantly contribute to a positive stay. The hotel's commitment to cleanliness is consistently acknowledged, with guests feeling secure and comfortable throughout their visit.
The staff at Hilton Scranton & Conference Center are frequently praised for their friendliness and professionalism, going above and beyond to accommodate guest needs. The pool and gym facilities enhance the overall experience, offering clean, well-maintained amenities for both relaxation and fitness activities.
Parking is generally viewed as convenient, with an accessible garage that guests find easy to navigate, albeit with a fee. The beds at the hotel are particularly noted for their comfort, contributing to a restful stay that leaves guests satisfied.
Overall, the Hilton Scranton & Conference Center is celebrated for its excellent location, attentive service, and comfortable accommodations, ensuring that guests have a memorable and pleasant experience during their visit to Scranton.
The Radisson Lackawanna Station Hotel Scranton, located in downtown Scranton, is frequently praised for its prime location and historical significance. Housed in a beautifully restored old train station, the hotel offers easy access to local attractions, including the University of Scranton and is within walking distance of numerous dining and shopping options. The unique blend of historic charm and modern amenities makes it a distinctive and highly recommended accommodation.
Guests appreciate the on-site dining options, particularly the breakfast at Carmen’s 2.0, which is lauded for its taste, quality and reasonable pricing, despite some mixed reviews about cost and occasional food preparation issues. The dinner experience receives positive feedback, especially for the delicious burgers and varied menu at Trax restaurant, although some minor inconsistencies were noted.
The rooms at the Radisson Lackawanna Station Hotel are generally described as comfortable and clean with many guests highlighting the spacious layouts and restful beds. Black-out drapes and the unique decor are additional positive elements. However, there are occasional remarks about the rooms being small or dated and minor cleanliness issues.
The hotel is commended for its overall cleanliness, though some reviews suggest inconsistencies, particularly in the bathrooms. The staff is frequently recognized for their exceptional service, friendliness and professionalism with several employees specifically praised for their contributions to a pleasant stay.
Parking at the hotel is appreciated for its affordability and convenience, despite some challenges with spot availability and the condition of the parking lot. The beds receive numerous compliments for their comfort, significantly enhancing guests’ rest and overall experience.
The historical ambiance of the Radisson Lackawanna Station Hotel stands out as a major highlight. The preserved architecture and vintage decor transport guests back in time while providing contemporary comfort and excellent service. The hotel's transformation from a train depot into an elegant accommodation makes it a historic treasure in the heart of Scranton.
Located conveniently near Montage Mountain, Econo Lodge Scranton is particularly appreciated for its strategic location. Situated just off the highway, it offers easy access to food, activities, and essential amenities, making it an ideal choice for travelers looking to explore nearby attractions or attend events at the Montage Mountain pavilion. Despite some perception of the surrounding area as industrial and remote, the hotel remains a functional and accessible lodging option in Scranton, providing a quiet atmosphere for a restful escape.
The hotel staff receive notable praise, especially for their friendly and helpful demeanor. The front desk employees, particularly James, are highlighted for their professionalism and genuine politeness, creating a welcoming atmosphere for guests. This positive interaction contributes significantly to the overall guest experience.
However, there are areas that require improvement. The breakfast offerings leave much to be desired, consisting of minimal options like packaged muffins and coffee, which many guests find unsatisfactory. The rooms, while equipped with useful amenities such as refrigerators, present mixed experiences regarding comfort and cleanliness. Although some guests find the beds comfortable, others point out issues like sagging mattresses and smoky odors in non-smoking rooms. Cleanliness appears to be a recurring challenge, with reports of dirty floors, malfunctioning utilities, and unpleasant odors.
Despite these drawbacks, the combination of a convenient location and commendable staff helps offset some negative aspects, making the Econo Lodge Scranton a practical choice for travelers prioritizing accessibility and a welcoming atmosphere. However, improvements in cleanliness and room amenities would greatly enhance the overall guest experience.
The Hampton Inn Scranton at Montage Mountain is favorably reviewed by guests, largely due to its convenient location, accommodating staff, and comfortable amenities. Situated off Interstate 81, the hotel serves as an excellent base for exploring Scranton and accessing nearby family attractions, restaurants, and shopping venues. The tranquil, scenic surroundings enhance stays by providing a pleasant backdrop, with additional features like a beautiful, pet-friendly pool and walking trails adding to its allure.
Breakfast service at the hotel is praised for being delicious and well-organized, offering a variety of options that guests found impressive. Efficiency and friendliness of staff contribute positively to this experience, despite occasional desires for expanded menu choices. Guests generally value the breakfast as a pleasant addition to their stay.
Rooms at the Hampton Inn are frequently highlighted for their cleanliness and coziness, equipped with amenities conducive to both leisure and work, such as microwaves and mini fridges. While the comfort of the beds varies by personal preference, overall room space and cleanliness are appreciated, even amidst ongoing renovations. The showers receive favorable comments for good water pressure and hot water reliability.
Cleanliness throughout the hotel is noted positively, despite some areas needing attention, particularly during renovations. Nonetheless, the general atmosphere remains pleasant and welcoming, supported by the exceptional quality of staff, who are repeatedly commended for their friendliness and helpfulness. The staff's dedication to great customer service is a hallmark of the hotel, contributing greatly to the positive guest experiences.
Guests also enjoy the facility of a clean and comfortable pool, with its generous size and late hours being popular features. While there are occasional issues with water temperature and temporary closures, it remains a valued aspect of the hotel.
In summary, Hampton Inn Scranton at Montage Mountain earns positive reviews through its strategic location, clean and comfortable accommodations, supportive staff, and enjoyable amenities, providing a reliably satisfying stay for a variety of travelers.