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Summary of reviewsAparthotel Adagio Edinburgh Royal Mile is highly praised for its superb and central location on the iconic Royal Mile, making it an ideal base for exploring Edinburgh. Guests find it conveniently close to major attractions such as Edinburgh Castle, Holyrood Palace and Arthur’s Seat, as well as near the Waverley train station. Despite its central position, the hotel maintains a peaceful and safe environment, catering well to guests, including those with mobility issues.
The rooms receive commendations for their modern, spacious and well-equipped nature, featuring kitchenettes with full fridges, stovetops and dishwashers. Cleanliness and comfort are consistently highlighted with rooms being quiet and well-organized, offering a retreat from the bustling city. Although some noted minor issues like firm Murphy beds or occasional maintenance needs, these did not overshadow the overall positive experience.
The breakfast experience has mixed reviews with some guests appreciating the variety and freshness, while others found it overpriced and preferred local cafes. Notably, the breakfast room is spacious and service is often praised, despite some criticisms regarding the quality and cost during the COVID-19 period.
Staff interactions are generally positive, characterized by friendliness, helpfulness and a welcoming attitude, which significantly enhances the guest experience. However, a few instances of less satisfactory service suggest room for improvement in consistency and training.
Free WiFi is offered, though it has been inconsistent with varying reports on its reliability. Some guests experienced good connectivity while others faced issues with weak signals and frequent drops.
The hotel’s beds receive mixed reviews as well. While many guests found them comfortable with adequate support leading to a good night’s sleep, some disagreed, citing issues like thin or too firm mattresses and discomfort with specific bed setups like pull-out or Murphy beds.
Guests also appreciate the hotel for meeting four-star standards with good value for money, emphasized by its clean, well-equipped apartments and modern amenities. The friendly and professional staff ensure a pleasant stay, suitable for both short and extended visits.
Accessibility features are commendable, making it a favorable option for guests with disabilities, though improvements in staff training and parking convenience could be beneficial.
Pet owners will be pleased with the hotel’s dog-friendly facilities, which include treats, bowls, mats and a courtyard for quick trips. This emphasis on being pet-friendly, combined with spacious and comfortable rooms, makes it an attractive choice for travelers with pets.
Overall, Aparthotel Adagio Edinburgh Royal Mile offers a high standard of comfort, convenience and cleanliness, making it a preferred choice for travelers wishing to explore Edinburgh’s heart while enjoying the comforts of modern, spacious and well-equipped accommodations. Show more
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Aparthotel Taking Steps Towards Sustainability
Aparthotel Adagio Edinburgh Royal Mile stands as a testament to responsible hospitality, seamlessly merging quality accommodation with a commitment to environmental sustainability. As part of the Accor group, Adagio adheres to the Planet 21 programme, focused on creating an impact beyond the confines of the hotel. The programme includes fostering strong connections with local communities, maintaining responsible employment practices, and integrating sustainable development into daily operations. It also ensures partnerships with environmentally conscious companies, spreads awareness about environment protection among staff, and collaborates with local communities to develop protective measures for the population.
Moreover, this eco-conscious property maintains a dedicated focus on water conservation and energy-saving measures. Apartments are equipped with water-saving installations, and water consumption is meticulously monitored and analysed. Additionally, energy efficiency is a paramount concern, with a low-energy lighting system, PEFC-certified furniture, and A-rated electrical appliances that maximize energy efficiency. Guests are encouraged to play an active part in these initiatives by adopting simple measures like turning off taps and electrical appliances when not in use. Adagio Edinburgh Royal Mile showcases a commendable effort towards sustainability without compromising the comfort and satisfaction of guests.
Certifications:
Accor Planet 21 - Gold
What makes your hotel/accommodation eco-friendly?
Building materials from sustainable resources
Written environmental policy statement in place
Windows that block heat/cold (i.e. triple-glazed windows)
LED lighting throughout the premises
Employees are trained to follow environmental policies
Toilets flush up to 6 litres per flush
Waste is separated into at least 3 categories
Recycling bins in guest rooms
Automatic system or key card that turns off the light and electrical appliances when guests leave their room
Answers last updated by Aparthotel Adagio Edinburgh Royal Mile
Dog Friendly Aparthotel
This aparthotel is pet-friendly and offers comfortable accommodation on the Royal Mile, providing a convenient base for exploring Edinburgh with your dog.
Do you accept dogs in all rooms? Yes
Is there an extra charge? Yes, £ 6 per night
Should the dog owner notify you before checking in? Yes, During the booking process
What is the maximum number of dogs per room? There is no limit
Is there a maximum weight of dogs accepted? No
Are there any leash-free play areas? No
Should the dog be kenneled at all times in the room? No
Should the dog be kenneled/kept in a pet carrier at all times in public areas? No
Should the dog remain leashed at all times in the room? No
Should the dog remain leashed at all times in public areas? Yes
Are the dogs allowed on the furniture? Yes on special sheets.
Are the dogs allowed on beds? Yes on special sheets.
What are the basic requirements to accept a dog?
Must not be aggressive
Owners must clean pet waste immediately
Owners are responsible for any damage caused by the dog
Is there a refundable deposit to guard against damages? No
Except for dogs, do you also accept other pets? Yes
Do you have a written and comprehensive pet policy available on request? Νο
Answers last updated by Aparthotel Adagio Edinburgh Royal Mile
Apartment (4 Adults)This apartment features a dining area, kichenware and private bathroom.
Studio with Double BedThis studio has air conditioning, private bathroom and a sofa.
Studio with Twin BedsThis studio features a kitchenware, air conditioning and a private bathroom.
Large One-Bedroom ApartmentThis apartment features 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. Guests can make meals in the kitchen that features a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and has a seating area with a flat-screen TV, soundproof walls, a tea and coffee maker, a dining area, as well as a wardrobe. The unit has 4 beds.
Guest Reviews
8.5
Very Good
Location
'Aparthotel Adagio Edinburgh Royal Mile' is highly praised for its extremely convenient and central location, making it an ideal base for exploring the heart of Edinburgh. Nestled on the iconic Royal Mile, it is within walking distance of major attractions such as Edinburgh Castle, Holyrood Palace and Arthur’s Seat. Guests repeatedly highlight its proximity to the Waverley train station, which is just a short walk away and provides easy access to public transportation.
The location is described as perfect for both the Old Town and New Town with a range of nearby dining options including restaurants, cafes, pubs and shops. Despite being centrally located, the hotel maintains a quiet and safe environment, allowing for a peaceful night's sleep. It is also mentioned as very accessible for guests with mobility issues.
Overall, the hotel offers a blend of comfort, convenience and superb facilities, making it the top choice for those looking to explore everything Edinburgh has to offer without the need for extensive travel.
Breakfast
The breakfast at Aparthotel Adagio Edinburgh Royal Mile has received a mix of reviews. On the positive side, many guests appreciated the good variety and quality, describing it as delicious, plentiful and a great start to the day. Some praised the fresh buffet and the inclusion of options like gluten-free items. The breakfast room was noted to be spacious with ample seating and the service was often highlighted as excellent.
However, several guests found the breakfast to be overpriced, especially compared to local cafes. There were comments about the high cost not justifying the value provided. Specific criticisms included limited variety, basic offerings and poor-quality items like scrambled eggs and pastries. Some guests opted to use their in-room kitchenettes or visit nearby restaurants instead. Additionally, there were a few who expressed disappointment with the pre-packaged breakfast options, particularly during the COVID-19 period.
Overall, while the breakfast has its strengths in terms of variety and freshness, the cost and certain quality aspects may leave some guests looking for alternatives.
Rooms
'Aparthotel Adagio Edinburgh Royal Mile' features modern, spacious and well-equipped rooms, making it a great choice for visitors. Guests frequently praise the rooms' ample space, modern amenities and a well-thought-out layout, which includes handy kitchenettes with full fridges, stovetops and dishwashers. The accommodation is particularly lauded for being clean and organized, meeting high standards of cleanliness throughout.
The rooms are notably quiet with good soundproofing, offering a peaceful retreat despite the central location. Most rooms are described as comfortable with good lighting and lots of storage space, making them suitable for both short and extended stays. Features like comfortable beds, large showers and functional, stylish furnishings add to the overall positive experience.
Though some guests noted minor inconveniences such as the firmness of the Murphy beds, occasional maintenance issues and slight stuffiness, these did not overshadow the positives. The hotel's central location near Edinburgh's tourist attractions, combined with the high-quality, meticulously clean rooms, make it a highly-recommended option for travelers. The ability to self-cater with the equipped kitchen adds convenience and value, making it a favorite among visitors looking for a blend of apartment-style living with hotel amenities.
Beds
Guest reviews for the beds at Aparthotel Adagio Edinburgh Royal Mile are notably varied. A significant number of guests found the beds comfortable with several mentioning that they were able to get a good night's sleep. The pillows received mixed feedback with some describing them as soft and comfortable, while others found them too hard or firm.
A recurring positive note was the general comfort of the beds with descriptions ranging from 'super comfy' to 'comfy big bed' and 'comfortable sleep.' Specific mentions include the sofa bed being surprisingly comfy for some and instances where the Murphy bed was noted as very soft.
However, there were also several critical notes. Some guests found the mattresses too thin or hard, leading to discomfort. Issues with the pull-out and hide-a-bed setups were highlighted, indicating they were less comfortable. A few guests specifically pointed out that the Murphy bed was uncomfortable and there were mentions of beds being particularly firm, which didn't suit everyone's preferences.
There were also mentions of cleanliness issues like dust under foldable beds and old, worn duvets, which added to some guests’ discomfort. Additionally, a few reviewers mentioned that the bed setups led to various physical discomforts, such as back issues.
Overall, while many guests experienced a comfortable stay with well-suited beds, a notable portion of reviews highlighted issues with firmness and specific types of bed setups that did not meet their expectations.
Cleanliness
The Aparthotel Adagio Edinburgh Royal Mile has garnered predominantly positive feedback from guests, particularly regarding the cleanliness of the rooms and common areas. Guests frequently mentioned the spotless nature of both the rooms and the apartments, highlighting the meticulous attention to detail in maintaining hygiene. The accommodations are described as spacious, modern and comfortable with well-appointed facilities, including small kitchenettes and ample storage space in many rooms. The hotel itself is noted for being very clean and organized, providing a quiet environment despite its central location.
Guests appreciated the fresh supply of towels and the overall tidiness, which contributed to a comfortable stay. The bathrooms, in particular, were consistently praised for their cleanliness and well-maintained facilities. The hotel's central location was another standout feature, offering convenient access to local attractions and amenities while maintaining a peaceful ambiance for rest.
However, a few reviews cited instances where cleaning could be more thorough, mentioning overlooked spots such as under beds and corners. Despite this, the overwhelming consensus is that the accommodation is exceptionally clean with many guests noting the spotless condition as a key factor in their satisfaction. The friendly and helpful staff further enhanced the positive experience. Overall, the Aparthotel Adagio Edinburgh Royal Mile provides a clean, comfortable and centrally located stay, ideal for visitors exploring the heart of Edinburgh.
Staff
Guest reviews of Aparthotel Adagio Edinburgh Royal Mile offer a varied perspective on the staff, highlighting a mix of praise and criticism. On a positive note, numerous guests frequently commend the team for being friendly, helpful and accommodating. Phrases such as "helpful reception desk," "friendly and knowledgeable staff," and "staff were superbly friendly" underscore the approachable and supportive nature of the employees. Guests appreciated the "nice welcome at check-in," "very friendly and helpful receptionists," and the "attentive and welcoming staff," which contributed to an inviting atmosphere.
Many reviewers also pointed out the professionalism and efficiency of the staff. Examples include "staff were brilliant," "staff fantastic," and "staff were exceptionally helpful." These positive experiences were further complemented by mentions of polite and courteous behavior, exemplary friendliness and in some cases, going above and beyond, such as allowing early check-ins at no extra charge.
However, not all feedback was glowing. Several reviews mentioned less-than-ideal interactions with some guests experiencing staff as "less than friendly" or "not particularly welcoming." Specific concerns included being "forced to leave immediately at 11 am for check-out" and staff needing more training in customer service. Comments such as "staff weren’t particularly friendly or welcoming" and "reception staff could be unhelpful" point to inconsistencies in service quality.
In summary, while the majority of experiences highlight a commendable and welcoming staff at Aparthotel Adagio Edinburgh Royal Mile, there were recurring instances where the service did not meet guests' expectations, suggesting room for improvement in consistency and hospitality training. Overall, the staff's friendliness, helpfulness and professional demeanor significantly enhance the hotel's appeal, contributing to a largely positive stay for many guests.
Wi-Fi
Aparthotel Adagio Edinburgh Royal Mile offers a comfortable and secure stay, featuring rooms equipped with all the essentials. Guests appreciate the spotlessly clean environment and feel that it provides an excellent base for their visit. However, the WiFi service appears to be inconsistent. Although some guests report that the WiFi was good, stable and fast, many others have experienced unstable, weak or poor connections. Issues such as signal drops, slow transfer speeds and the need for frequent reconnections have been highlighted. The lack of a secure, password-protected connection has also been a concern for some guests. Overall, while the hotel meets basic accommodation needs well, the WiFi reliability could benefit from significant improvements.
4 Star
Aparthotel Adagio Edinburgh Royal Mile is renowned for offering excellent value for money with modern finishes throughout its clean and well-equipped apartments. The rooms are spacious with large TVs and well-designed workspaces that are conducive to various projects. The location on the Royal Mile is ideal, providing convenient access to nearby pubs and restaurants, enhancing the overall guest experience.
The well-run hotel consistently meets the four-star standard, emphasizing cleanliness and modern amenities. Guests appreciate the friendly and professional staff, who ensure a smooth check-in process and provide helpful service throughout their stay. The apartments are described as having everything needed for a comfortable visit, including well-equipped kitchens and laundry services, making them suitable for longer stays.
Families and solo travelers alike highly recommend the hotel, noting that the clean, spacious apartments and spotlessly clean rooms make it a great option. Many guests have found the hotel to be the top choice among other similar properties in different cities and they would choose to return without hesitation. Overall, the Aparthotel Adagio Edinburgh Royal Mile delivers a high standard of comfort and convenience, making it an excellent choice for travelers seeking good value and modern amenities in a central location.
Accessible
Aparthotel Adagio Edinburgh Royal Mile has been consistently praised for its accessibility features, making it a favorable choice for guests with disabilities. The hotel's central location is highly accessible with proximity to the train station, tourist spots, parks and a variety of restaurants, making it convenient for guests to navigate the city. The presence of accessible rooms and bathrooms garnered positive remarks with several reviews mentioning the ease of changing to an accessible room for elderly or mobility-challenged guests.
Guests appreciated the flat layout of the hotel, which included only a few stairs and the availability of lift access, which is particularly beneficial for seniors and those with mobility issues. The staff's willingness to accommodate special needs, such as helping with crutches, was noted, although it was mentioned that further training for staff could enhance service.
Despite the overall positive feedback on accessibility, some areas for improvement were highlighted. Parking was problematic for those with disabilities with a lack of designated accessible parking spaces. Additionally, noise issues in certain rooms and corridors required earplugs for some guests and there were occasional mentions of missing toiletries.
The hotel also offers convenient pet access, which is beneficial for guests traveling with service animals or pets. The accessible courtyard and nearby discounted parking added to the convenience, making the stay comfortable for many.
However, cleanliness and room convenience could be improved with suggestions for cleaner floors and the addition of full-length mirrors. Overall, Adagio Edinburgh Royal Mile is a well-regarded choice for travelers seeking accessible accommodations in a central, well-connected location.
Dog Friendly
The Aparthotel Adagio Edinburgh Royal Mile has garnered praise for being exceptionally dog-friendly, making it a standout accommodation option for pet owners. Guests have highlighted that the hotel goes the extra mile to cater to dogs, welcoming them with treats, providing bowls and mats and ensuring that pets feel truly at home. The presence of a courtyard designed for quick trips is seen as a practical perk for dog owners.
In addition to its pet-centric approach, the hotel includes family-friendly amenities such as a corner with games for children, enhancing its appeal for family travelers. Rooms are noted for being spacious, clean and comfortable, maintaining a high standard of hospitality for both human and canine guests.
Restaurants in the vicinity, such as the dog-friendly BrewDog, further add to the convenience for guests who like to dine out with their pets. However, a minor drawback mentioned is the lack of designated facilities within the hotel itself for dogs to relieve themselves, though the overall pet-friendly environment somewhat mitigates this concern.
Overall, the Aparthotel Adagio Edinburgh Royal Mile offers a welcoming retreat for travelers with pets, combining thoughtful dog-friendly services with excellent general amenities.
No, Aparthotel Adagio Edinburgh Royal Mile doesn't have any pool.
No, a spa isn't available at Aparthotel Adagio Edinburgh Royal Mile.
Yes, Aparthotel Adagio Edinburgh Royal Mile welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
No, parking facilities aren't available at Aparthotel Adagio Edinburgh Royal Mile.
No, Aparthotel Adagio Edinburgh Royal Mile doesn't have a gym.