Holiday Inn Express Edinburgh City Centre by IHG
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe Holiday Inn Express Edinburgh City Centre by IHG, receives high praise for its central and strategic location, ideal for tourists seeking to explore Edinburgh's key attractions such as Princes Street, the Royal Mile and the Playhouse Theatre. Guests appreciate the easy access to public transport, dining options, entertainment venues and shopping centers. The direct tram service from the airport to the hotel is considered a significant convenience.
The hotel’s breakfast offerings are well-regarded with a varied and quality spread that includes hot and cold options, although some guests noted repetitiveness over longer stays and occasional crowding in the breakfast area. The buffet-style meals are frequently cited as a good value addition to the room rate.
Rooms at the hotel are generally described as clean, comfortable and modern. Guests appreciate their spaciousness and quiet environment, though there are occasional mentions of smaller rooms, particularly for family stays and minor issues like poor lighting or outdated fixtures.
Cleanliness is a standout feature with both rooms and common areas maintained to a high standard. However, some guests observed minor lapses in specific areas such as bathrooms.
The staff at the Holiday Inn Express Edinburgh City Centre are highly commended for their warm demeanor and excellent service. The front desk, in particular, stands out for being accommodating and informative, enhancing the overall guest experience.
The free wifi is mostly reliable and strong, facilitating a convenient stay for guests needing internet access.
Families find the hotel accommodating with family rooms and child-friendly amenities. The central location adds to the convenience for families exploring the city.
Nightlife enthusiasts benefit from the hotel’s proximity to bars, restaurants and theaters, although this can sometimes result in nighttime noise.
The beds receive mixed reviews; while many found them comfortable, others cited issues with softness and size. There is room for improvement in ensuring a consistently comfortable sleeping experience.
Overall, the Holiday Inn Express Edinburgh City Centre is a solid three-star option, offering good value for money with practical amenities, friendly staff and a prime location that makes it a favorable choice for various types of travelers. Accessibility features are appreciated, though experiences vary, highlighting the hotel's commitment to accommodating diverse guest needs.
Categories
The hotel’s breakfast offerings are well-regarded with a varied and quality spread that includes hot and cold options, although some guests noted repetitiveness over longer stays and occasional crowding in the breakfast area. The buffet-style meals are frequently cited as a good value addition to the room rate.
Rooms at the hotel are generally described as clean, comfortable and modern. Guests appreciate their spaciousness and quiet environment, though there are occasional mentions of smaller rooms, particularly for family stays and minor issues like poor lighting or outdated fixtures.
Cleanliness is a standout feature with both rooms and common areas maintained to a high standard. However, some guests observed minor lapses in specific areas such as bathrooms.
The staff at the Holiday Inn Express Edinburgh City Centre are highly commended for their warm demeanor and excellent service. The front desk, in particular, stands out for being accommodating and informative, enhancing the overall guest experience.
The free wifi is mostly reliable and strong, facilitating a convenient stay for guests needing internet access.
Families find the hotel accommodating with family rooms and child-friendly amenities. The central location adds to the convenience for families exploring the city.
Nightlife enthusiasts benefit from the hotel’s proximity to bars, restaurants and theaters, although this can sometimes result in nighttime noise.
The beds receive mixed reviews; while many found them comfortable, others cited issues with softness and size. There is room for improvement in ensuring a consistently comfortable sleeping experience.
Overall, the Holiday Inn Express Edinburgh City Centre is a solid three-star option, offering good value for money with practical amenities, friendly staff and a prime location that makes it a favorable choice for various types of travelers. Accessibility features are appreciated, though experiences vary, highlighting the hotel's commitment to accommodating diverse guest needs.
3-Star Hotel
This hotel is located in a stylish part of Edinburgh, near the Royal Mile. It is praised for its convenient location near transportation and restaurants and offers hot and cold breakfast choices.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Hotel near Nightlife Spots
Accessible Hotel
Guest Reviews
The Holiday Inn Express Edinburgh City Centre by IHG, is lauded for its prime location in the heart of Edinburgh. Conveniently situated near key landmarks such as Princes Street, the Royal Mile and the Playhouse Theatre, the hotel offers easy access to a plethora of attractions, restaurants, shopping centers and public transport options including trams that stop right outside the door. The proximity to Waverley Station and major bus lines makes it an ideal base for sightseeing and exploring the city.
Guests appreciate the convenience of having a range of dining options, entertainment venues and shopping facilities within walking distance. The hotel's central location also provides easy access to historical sites, cultural landmarks and popular theaters, making it perfect for tourists. Additionally, the surrounding area boasts a vibrant atmosphere with plenty of pubs, cafes and restaurants.
The hotel is not only praised for its strategic and accessible location but also for the cleanliness and comfort of its accommodations. Visitors consistently mention the helpful and friendly staff, as well as the enjoyable breakfast offerings. For those traveling from the airport, the direct tram service to the hotel's doorstep is highlighted as a significant advantage.
Overall, the Holiday Inn Express Edinburgh City Centre stands out as an excellent choice for travelers looking to immerse themselves in all that Edinburgh has to offer with the added benefit of modern amenities and a welcoming atmosphere.
The breakfast experience at Holiday Inn Express Edinburgh City Centre by IHG, is predominantly positive with many guests praising the variety and quality of the offerings. Terms like "excellent," "fantastic," and "very good" are frequently used to describe the breakfast spread, which includes both hot and cold options, various cereals, teas, pastries and even gluten-free choices upon request. Guests appreciate the inclusion of breakfast in the room rate, considering it a worthwhile addition and good value for money.
The buffet-style setup provides ample choices and is generally well-received with items being regularly replenished and maintained by the helpful staff. However, some reviewers mentioned the selection could become repetitive over longer stays and there were sporadic comments about the quality of specific items like eggs and sausages.
While the breakfast area can get quite busy and hectic, especially during peak times, leading to occasional crowding and limited seating, the overall sentiment remains positive. Guests enjoy the substantial and diverse meals to start their day, despite a few mentions of organizational improvements being necessary. Staff efforts to keep the area clean and foods stocked are noted and appreciated.
In summary, the breakfast at this hotel offers a generally satisfying and enjoyable experience, making it a strong aspect of the guest stay, albeit with room for minor enhancements.
Guests generally found the rooms at the Holiday Inn Express Edinburgh City Centre to be clean, comfortable and well-equipped. Positive feedback frequently highlights the rooms as quiet, spacious and modern. Many appreciated the room size for couples or single travelers, noting good facilities and clean environments. The bed comfort was often praised, contributing to a pleasant stay.
However, some reviews pointed out that rooms can be small and cramped, particularly for families or groups of three or more. A few guests mentioned minor issues like poor lighting in the bathroom, limited storage and outdated fixtures. There were instances of rooms being too warm or too cold and occasional complaints about noise from adjacent areas.
Despite these concerns, the overall sentiment is that the rooms are practical and adequate for a comfortable stay, especially appreciated for their cleanliness and modern amenities. Housekeeping generally received positive remarks, although a few guests experienced lapses in daily cleaning services. The property's central location and quiet ambiance added to the overall favorable impression.
Holiday Inn Express Edinburgh City Centre receives mixed reviews concerning the comfort and quality of their beds. Many guests found the beds to be quite comfortable, describing them as cozy and providing a good night's sleep. Additionally, several reviews noted the beds' comfort, highlighting that they were comfy and conducive to relaxation.
However, there were significant mentions of beds being too soft with some guests comparing their softness to an "air bed" experience. There were also recurring complaints that the beds were too small, particularly the 2-person beds, which were deemed uncomfortable for couples. In some instances, guests found the mattresses lacking in support or described them as lumpy and tired. Issues with bed cleanliness, such as dirty sheets and overall maintenance, were occasionally highlighted.
While some guests enjoyed the addition of extra beds and appreciated stable housekeeping, others found the sofa beds unstable and uncomfortable, reducing overall room comfort. The combination of soft pillows and the varying quality of mattresses contributed further to a generally inconsistent sleeping experience.
In summary, while many guests enjoyed a comfortable rest, there is a noticeable need for bed upgrades and standardization to ensure a consistently pleasant stay at Holiday Inn Express Edinburgh City Centre.
Holiday Inn Express Edinburgh City Centre offers a consistently clean and comfortable environment for its guests. The majority of guest feedback highlights the high standard of cleanliness throughout the hotel. Rooms and common areas are well-maintained and spotlessly clean, making it an ideal place for a restorative stay. Guests frequently mentioned that the rooms were both clean and modern, contributing to a pleasant atmosphere.
However, a few reviews pointed out minor issues such as some rooms having a musty smell, occasional dirt in corners and fluctuating cleanliness standards. Bathrooms, while generally clean, sometimes had minor issues like mildew or dirt in specific areas. Daily housekeeping services were appreciated for providing fresh towels, although some reviews suggested that room cleaning wasn't always consistent.
Overall, the hotel’s cleanliness, practical facilities and friendly staff create a welcoming and comfortable experience for travelers.
Visitors to the Holiday Inn Express Edinburgh City Centre consistently praise the hotel staff for their exceptional service and warm demeanor. Guests repeatedly highlighted the friendliness and helpful nature of the staff, emphasizing the positive interactions experienced throughout their stays. Front desk employees were particularly noted for being accommodating, attentive and informative, making the check-in process smooth and welcoming.
The hotel's personnel also stood out for their professionalism and efficiency, ensuring that guests' needs were met promptly and effectively. From housekeeping to the reception, staff members were consistently described as polite, engaging and eager to assist with any inquiries or challenges. Morning staff received commendations for their cheerful and supportive attitude, which contributed to an enjoyable start to guests' days.
Despite a few isolated mentions of areas for improvement, such as the need for enhanced customer service skills among some concierge staff, the overall sentiment remains highly favorable. Travelers appreciated the knowledge and local insights provided by the staff, along with their proactive approach to maintaining cleanliness and replenishing amenities.
In summary, the staff at Holiday Inn Express Edinburgh City Centre leave a lasting impression of warmth and efficiency, significantly enhancing the guest experience with their exceptional service and amiable interactions.
The Holiday Inn Express Edinburgh City Centre offers wifi that is predominantly strong and reliable with many guests noting it as stable, fast and good throughout their stay. The complimentary wifi service extends to the rooms, providing a convenient amenity. Several reviews praise the internet connection for being efficient and powerful, ensuring that guests can remain connected without difficulty.
However, not all experiences were flawless. A few guests experienced fluctuating internet speeds and occasional interruptions with the wifi being described as inconsistent at times, slow or not always reliable. Despite these intermittent issues, the overall sentiment leans positively, making the Holiday Inn Express a viable choice for travelers needing a dependable internet connection during their stay.
Holiday Inn Express Edinburgh City Centre proves to be a reliable choice for families seeking accommodation in the Scottish capital. Guest reviews highlight the hotel’s favorable orientation towards family needs, offering a variety of family rooms designed to suit both adults and kids. Rooms are regarded as comfortable, especially for a family of four with many guests commending the convenience of having rooms next to each other, which is particularly advantageous for children.
The hotel is praised for its clean and tidy environments, including child-friendly breakfasts and the convenience of a sofa bed in family rooms. While some reviews noted that the family rooms might feel a bit small, the overall sentiment remains positive, as the rooms are well-maintained and adequately arranged.
The location is frequently mentioned as ideal for families, providing easy access to local attractions, making it a great base for sightseeing. The staff also receive positive remarks for their friendliness and willingness to help.
Additional amenities such as parking ease the stay for families and the general atmosphere of the hotel is accommodating and welcoming for both children and adults. Thus, it is a practical and family-friendly option for a city-center stay in Edinburgh.
The Holiday Inn Express Edinburgh City Centre by IHG, enjoys a prime location, making it an excellent choice for those keen to explore the city's vibrant nightlife. The vicinity is teeming with an array of bars and restaurants, all within easy walking distance, ensuring that guests have a multitude of dining and entertainment options at their fingertips. This strategic placement also makes it ideal for theater enthusiasts with the Playhouse Theatre and cinema just across the road, making the hotel a perfect base for a theater visit or show.
However, the proximity to nightlife comes with the trade-off of possible nighttime noise, as the lively surroundings can get quite boisterous, particularly from nearby clubs and pubs that stay open late. Despite the noise, many commend the location for being clean, tidy and offering excellent access to the best evening entertainment Edinburgh has to offer.
In summary, the hotel's central location is ideal for those looking to immerse themselves in the local nightlife and cultural events, although it might not be the best choice for light sleepers.
Holiday Inn Express Edinburgh City Centre by IHG, presents itself as a solid three-star option that offers good value for money. It is consistently described as providing a typical Holiday Inn experience with an overall good standard and basic amenities that meet expectations for its rating.
The hotel looks smart and well-finished, although it does not offer exceptional luxury. It appeals to travelers looking for decent and value-oriented accommodations. The facilities are straightforward but functional with some guests noting minor issues such as torn shower curtains and a prominent laundry smell. Despite these hiccups, the rooms are generally neat and the bed sizes are satisfactory.
One of the hotel's strongest points is its central location, which is highly convenient for exploring the city. The friendly and helpful staff also receive positive mentions, contributing to the hotel’s reputation for good and friendly service.
Breakfast and housekeeping services are noted to be limited, yet these points seem acceptable to many guests in light of the three-star framework. All in all, Holiday Inn Express Edinburgh City Centre meets the expectations for a three-star hotel, providing an adequate and value-centered stay.
Holiday Inn Express Edinburgh City Centre, part of the IHG chain, provides a range of accessibility features, though experiences are varied. The hotel is noted for its disabled-friendly lifts, wide bathroom doors and thoughtful touches such as pull cords and telephones in accessible rooms. The presence of access ramps and wheelchair-friendly entrances makes it generally accessible and staff are praised for being helpful and accommodating, assisting with bags and mobility needs.
Proximity to restaurants and transport is also a strong point with handy access to buses and trams. Some rooms and features, like ground floor rooms, ground level access and a convenient location in the city center, contribute to the hotel’s inclusivity. The accommodation facilities, like a chair for showering and ramp access, support guests with mobility challenges.
However, several concerns were raised, indicating room for improvement. There are steps leading to the front entrance, making it difficult for those with walking aids. The entrance through the car park and different entries for wheelchairs can be challenging to navigate and some guests found the elevator system confusing with ambiguous signs. The rear access, though available, involved navigating uneven and poorly designed areas, making some guests feel uncomfortable. Additionally, there is only one disabled parking space and at times the lift broke down, causing inconvenience.
In summary, while the Holiday Inn Express Edinburgh City Centre offers several accessible features and is well-located for transport and amenities, some aspects, particularly related to entrance design and wayfinding, may require attention to enhance the comfort and ease for guests with disabilities.
Holiday Inn Express Edinburgh City Centre is recognized for being a dog friendly hotel. Guests appreciate that their pets are welcome, adding value to their stay. The hotel accommodates pets, providing amenities like dog beds and bowls, which enhance the convenience for pet owners. Visitors love being able to bring their dogs along, contributing to a positive experience.
However, there are some areas for improvement. Some guests noted a lack of information regarding dog-friendly services and encountered a refusal from the staff when requesting a takeaway plate. Nevertheless, the overall sentiment remains positive with many praising the hotel for its inclusive pet policies and willingness to allow pets for a nominal fee of £20.
Location Show Map
Location
Guests appreciate the convenience of having a range of dining options, entertainment venues and shopping facilities within walking distance. The hotel's central location also provides easy access to historical sites, cultural landmarks and popular theaters, making it perfect for tourists. Additionally, the surrounding area boasts a vibrant atmosphere with plenty of pubs, cafes and restaurants.
The hotel is not only praised for its strategic and accessible location but also for the cleanliness and comfort of its accommodations. Visitors consistently mention the helpful and friendly staff, as well as the enjoyable breakfast offerings. For those traveling from the airport, the direct tram service to the hotel's doorstep is highlighted as a significant advantage.
Overall, the Holiday Inn Express Edinburgh City Centre stands out as an excellent choice for travelers looking to immerse themselves in all that Edinburgh has to offer with the added benefit of modern amenities and a welcoming atmosphere.
Breakfast
The buffet-style setup provides ample choices and is generally well-received with items being regularly replenished and maintained by the helpful staff. However, some reviewers mentioned the selection could become repetitive over longer stays and there were sporadic comments about the quality of specific items like eggs and sausages.
While the breakfast area can get quite busy and hectic, especially during peak times, leading to occasional crowding and limited seating, the overall sentiment remains positive. Guests enjoy the substantial and diverse meals to start their day, despite a few mentions of organizational improvements being necessary. Staff efforts to keep the area clean and foods stocked are noted and appreciated.
In summary, the breakfast at this hotel offers a generally satisfying and enjoyable experience, making it a strong aspect of the guest stay, albeit with room for minor enhancements.
Rooms
However, some reviews pointed out that rooms can be small and cramped, particularly for families or groups of three or more. A few guests mentioned minor issues like poor lighting in the bathroom, limited storage and outdated fixtures. There were instances of rooms being too warm or too cold and occasional complaints about noise from adjacent areas.
Despite these concerns, the overall sentiment is that the rooms are practical and adequate for a comfortable stay, especially appreciated for their cleanliness and modern amenities. Housekeeping generally received positive remarks, although a few guests experienced lapses in daily cleaning services. The property's central location and quiet ambiance added to the overall favorable impression.
Beds
However, there were significant mentions of beds being too soft with some guests comparing their softness to an "air bed" experience. There were also recurring complaints that the beds were too small, particularly the 2-person beds, which were deemed uncomfortable for couples. In some instances, guests found the mattresses lacking in support or described them as lumpy and tired. Issues with bed cleanliness, such as dirty sheets and overall maintenance, were occasionally highlighted.
While some guests enjoyed the addition of extra beds and appreciated stable housekeeping, others found the sofa beds unstable and uncomfortable, reducing overall room comfort. The combination of soft pillows and the varying quality of mattresses contributed further to a generally inconsistent sleeping experience.
In summary, while many guests enjoyed a comfortable rest, there is a noticeable need for bed upgrades and standardization to ensure a consistently pleasant stay at Holiday Inn Express Edinburgh City Centre.
Cleanliness
However, a few reviews pointed out minor issues such as some rooms having a musty smell, occasional dirt in corners and fluctuating cleanliness standards. Bathrooms, while generally clean, sometimes had minor issues like mildew or dirt in specific areas. Daily housekeeping services were appreciated for providing fresh towels, although some reviews suggested that room cleaning wasn't always consistent.
Overall, the hotel’s cleanliness, practical facilities and friendly staff create a welcoming and comfortable experience for travelers.
Staff
The hotel's personnel also stood out for their professionalism and efficiency, ensuring that guests' needs were met promptly and effectively. From housekeeping to the reception, staff members were consistently described as polite, engaging and eager to assist with any inquiries or challenges. Morning staff received commendations for their cheerful and supportive attitude, which contributed to an enjoyable start to guests' days.
Despite a few isolated mentions of areas for improvement, such as the need for enhanced customer service skills among some concierge staff, the overall sentiment remains highly favorable. Travelers appreciated the knowledge and local insights provided by the staff, along with their proactive approach to maintaining cleanliness and replenishing amenities.
In summary, the staff at Holiday Inn Express Edinburgh City Centre leave a lasting impression of warmth and efficiency, significantly enhancing the guest experience with their exceptional service and amiable interactions.
Wi-Fi
However, not all experiences were flawless. A few guests experienced fluctuating internet speeds and occasional interruptions with the wifi being described as inconsistent at times, slow or not always reliable. Despite these intermittent issues, the overall sentiment leans positively, making the Holiday Inn Express a viable choice for travelers needing a dependable internet connection during their stay.
Family
The hotel is praised for its clean and tidy environments, including child-friendly breakfasts and the convenience of a sofa bed in family rooms. While some reviews noted that the family rooms might feel a bit small, the overall sentiment remains positive, as the rooms are well-maintained and adequately arranged.
The location is frequently mentioned as ideal for families, providing easy access to local attractions, making it a great base for sightseeing. The staff also receive positive remarks for their friendliness and willingness to help.
Additional amenities such as parking ease the stay for families and the general atmosphere of the hotel is accommodating and welcoming for both children and adults. Thus, it is a practical and family-friendly option for a city-center stay in Edinburgh.
Nightlife
However, the proximity to nightlife comes with the trade-off of possible nighttime noise, as the lively surroundings can get quite boisterous, particularly from nearby clubs and pubs that stay open late. Despite the noise, many commend the location for being clean, tidy and offering excellent access to the best evening entertainment Edinburgh has to offer.
In summary, the hotel's central location is ideal for those looking to immerse themselves in the local nightlife and cultural events, although it might not be the best choice for light sleepers.
3 Star
The hotel looks smart and well-finished, although it does not offer exceptional luxury. It appeals to travelers looking for decent and value-oriented accommodations. The facilities are straightforward but functional with some guests noting minor issues such as torn shower curtains and a prominent laundry smell. Despite these hiccups, the rooms are generally neat and the bed sizes are satisfactory.
One of the hotel's strongest points is its central location, which is highly convenient for exploring the city. The friendly and helpful staff also receive positive mentions, contributing to the hotel’s reputation for good and friendly service.
Breakfast and housekeeping services are noted to be limited, yet these points seem acceptable to many guests in light of the three-star framework. All in all, Holiday Inn Express Edinburgh City Centre meets the expectations for a three-star hotel, providing an adequate and value-centered stay.
Accessible
Proximity to restaurants and transport is also a strong point with handy access to buses and trams. Some rooms and features, like ground floor rooms, ground level access and a convenient location in the city center, contribute to the hotel’s inclusivity. The accommodation facilities, like a chair for showering and ramp access, support guests with mobility challenges.
However, several concerns were raised, indicating room for improvement. There are steps leading to the front entrance, making it difficult for those with walking aids. The entrance through the car park and different entries for wheelchairs can be challenging to navigate and some guests found the elevator system confusing with ambiguous signs. The rear access, though available, involved navigating uneven and poorly designed areas, making some guests feel uncomfortable. Additionally, there is only one disabled parking space and at times the lift broke down, causing inconvenience.
In summary, while the Holiday Inn Express Edinburgh City Centre offers several accessible features and is well-located for transport and amenities, some aspects, particularly related to entrance design and wayfinding, may require attention to enhance the comfort and ease for guests with disabilities.
Dog Friendly
However, there are some areas for improvement. Some guests noted a lack of information regarding dog-friendly services and encountered a refusal from the staff when requesting a takeaway plate. Nevertheless, the overall sentiment remains positive with many praising the hotel for its inclusive pet policies and willingness to allow pets for a nominal fee of £20.
No, Holiday Inn Express Edinburgh City Centre by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Edinburgh City Centre by IHG.
Yes, Holiday Inn Express Edinburgh City Centre by IHG welcomes dogs.
No, parking facilities aren't available at Holiday Inn Express Edinburgh City Centre by IHG.
No, Holiday Inn Express Edinburgh City Centre by IHG doesn't have a gym.
Location Show Map
More Options
