Porto Marina Resort & Spa Al Alamein
El Alamein
30.82409100,
29.00184600
,
K.m 105 North Coast, Alexandria - Marsa Matrouh Road
(Show on Map)
➔
➔
Please select your travel dates to see rates and availability
Info
A luxurious 5-star hotel in El Alamein offering 315 well-appointed, air-conditioned and individually decorated rooms.
Summary of reviewsPorto Marina Resort & Spa Al Alamein is highly praised for its prime location and stunning Mediterranean Sea views. Guests find it conveniently situated with easy access to beaches, tourist attractions and essential services. The calm and quiet ambiance combined with the beautiful surroundings makes it perfect for both relaxation and accessing nearby amenities. The family-friendly environment with various activities and services, along with the unique seaside and marina views, further enhance its appeal.
The breakfast experience at the resort is generally well-regarded. Guests appreciate the diverse, delicious and fresh offerings of the breakfast buffet, often highlighting its excellence. However, occasional comments suggest that the variety could be expanded and the organization improved during peak times.
Dinner reviews are mixed with many guests enjoying the quality and taste of the food, particularly the varied buffet and specific dishes like the chicken shish kebab. Nonetheless, some guests have pointed out a lack of variety, inadequate drink options and issues with the buffet being crowded and disorganized.
Guest feedback on the rooms varies. Many highlight the cleanliness, comfort and spaciousness of the accommodations with exceptional sea views adding to the experience. Complimentary upgrades have pleased numerous visitors. However, some older rooms' outdated furnishings and issues such as noise, weak air conditioning and poor water pressure have been noted as areas needing improvement.
The resort's cleanliness generally receives positive feedback with particular praise for the sparkling clean rooms and well-maintained public areas. Yet, some guests have mentioned inconsistent housekeeping practices and certain facilities requiring more attention.
The staff at Porto Marina Resort & Spa receive significant commendations for their exceptional service and hospitality. Specific staff members, including Ms. Iman and Nour, have earned repeated praise for their professionalism and helpfulness. Guests appreciate the friendly and accommodating nature of the reception and restaurant teams, contributing to a welcoming atmosphere.
Wi-Fi services at the resort have mixed reviews. While some guests experience strong and fast connections, others report slow speeds, intermittent coverage and areas without Wi-Fi access.
The spa amenities, including jacuzzis, massages and an indoor heated pool, are well-received with praise for the politeness and professionalism of the spa staff. However, some guests feel the additional charges for certain services at a five-star hotel are a drawback.
The gym is noted for its cleanliness and well-maintained equipment with guests finding the fee reasonable for the services provided. The pool facilities are widely appreciated for their cleanliness and organization with multiple pools catering to different preferences. Despite some occasional maintenance issues and overcrowded areas, the pools contribute significantly to guests' enjoyment.
The beach near the resort is praised for its beauty, cleanliness and organized environment, though some guests mention issues with stones and gravel and occasional overcrowding. Private beach access and amenities like beach beds enhance the seaside experience.
Parking services at the resort are generally serviceable, offering valet service and ample spaces. However, some guests suggest better management and easier access to the parking areas. Overall, Porto Marina Resort & Spa Al Alamein is commended for its excellent service, beautiful setting and family-friendly amenities, making it a recommended destination for a delightful and convenient stay.
Categories
The breakfast experience at the resort is generally well-regarded. Guests appreciate the diverse, delicious and fresh offerings of the breakfast buffet, often highlighting its excellence. However, occasional comments suggest that the variety could be expanded and the organization improved during peak times.
Dinner reviews are mixed with many guests enjoying the quality and taste of the food, particularly the varied buffet and specific dishes like the chicken shish kebab. Nonetheless, some guests have pointed out a lack of variety, inadequate drink options and issues with the buffet being crowded and disorganized.
Guest feedback on the rooms varies. Many highlight the cleanliness, comfort and spaciousness of the accommodations with exceptional sea views adding to the experience. Complimentary upgrades have pleased numerous visitors. However, some older rooms' outdated furnishings and issues such as noise, weak air conditioning and poor water pressure have been noted as areas needing improvement.
The resort's cleanliness generally receives positive feedback with particular praise for the sparkling clean rooms and well-maintained public areas. Yet, some guests have mentioned inconsistent housekeeping practices and certain facilities requiring more attention.
The staff at Porto Marina Resort & Spa receive significant commendations for their exceptional service and hospitality. Specific staff members, including Ms. Iman and Nour, have earned repeated praise for their professionalism and helpfulness. Guests appreciate the friendly and accommodating nature of the reception and restaurant teams, contributing to a welcoming atmosphere.
Wi-Fi services at the resort have mixed reviews. While some guests experience strong and fast connections, others report slow speeds, intermittent coverage and areas without Wi-Fi access.
The spa amenities, including jacuzzis, massages and an indoor heated pool, are well-received with praise for the politeness and professionalism of the spa staff. However, some guests feel the additional charges for certain services at a five-star hotel are a drawback.
The gym is noted for its cleanliness and well-maintained equipment with guests finding the fee reasonable for the services provided. The pool facilities are widely appreciated for their cleanliness and organization with multiple pools catering to different preferences. Despite some occasional maintenance issues and overcrowded areas, the pools contribute significantly to guests' enjoyment.
The beach near the resort is praised for its beauty, cleanliness and organized environment, though some guests mention issues with stones and gravel and occasional overcrowding. Private beach access and amenities like beach beds enhance the seaside experience.
Parking services at the resort are generally serviceable, offering valet service and ample spaces. However, some guests suggest better management and easier access to the parking areas. Overall, Porto Marina Resort & Spa Al Alamein is commended for its excellent service, beautiful setting and family-friendly amenities, making it a recommended destination for a delightful and convenient stay.
Luxury Resort
This resort offers stunning views of the Mediterranean with top-notch amenities and direct beach access. It features a private beach, multiple swimming pools, a spa, and various on-site dining options serving local and international cuisine.
Resort near Golf Courses
As a resort and spa, it offers comprehensive amenities and is situated in Al Alamein, suggesting proximity to golf facilities in the area.
Resort near The Beach
This resort is located in Marina El Alamein, offering excellent beach access and views. It also features a spa, enhancing the relaxation aspect of a beach vacation.
Resort for Honeymoon
This resort offers luxury accommodation and a lagoon-style pool. Its wellness center provides various health and beauty treatments, perfect for relaxation and pampering.
Resort with Spa
The hotel features a wellness center offering a variety of health and beauty treatments.
Family Friendly Resort
One child up to 6 years stays for free when using existing beds. Family amenities also include a children's playground and a Kids' club.
Romantic Resort
This resort offers stunning views of the Mediterranean Sea, top-notch amenities, and direct beach access. Guests can enjoy a lagoon-style pool and wellness center, making it perfect for relaxation and indulgence.
Resort with Swimming Pool
This resort offers a private beach and a spa, suggesting the presence of pools for relaxation and recreation. There is also a water park.
Outdoor Pool
Business Resort
Porto Marina Resort & Spa offers event space. It can provide necessary services for business-related events.
Resort with Parking
The resort provides free parking. It also features luxury apartments, a restaurant, and access to free private beaches. It overlooks the Mediterranean Sea.
Accessible Resort
Facilities for the disabled guests are available.
Resort with Gym
This beachfront hotel includes a 24-hour fitness center, a water park, a spa, and multiple pools and restaurants, providing extensive options for fitness and entertainment.
5-Star Resort
Overlooking the Mediterranean Sea, this 5-star Porto Marina hotel provides luxury accommodation and a lagoon-style pool.
Resort with Outdoor Pool
Porto Marina Resort & Spa Al Alamein features a lagoon-style pool and 4 outdoor pools, along with an indoor pool and a water park. This variety caters to both relaxation and fun activities in the water.
Beachfront Resort
Resort Taking Steps Towards Sustainability
Resort with Tennis Courts
Guest Reviews
Porto Marina Resort & Spa Al Alamein is often praised for its prime and stunning location by guests. Situated directly on the beautiful shores of the Mediterranean Sea, the resort offers breathtaking and phenomenal sea views that enhance the guest experience. Its central location makes it very convenient with proximity to numerous beaches, tourist attractions and essential services like supermarkets, pharmacies and cafes. Guests appreciate the calm and quiet ambiance despite its central positioning, making it a perfect spot for both relaxation and accessing nearby amenities.
The resort itself features a wonderful and clean environment with a variety of services and activities, particularly family-friendly ones such as restaurants, gaming zones and entertainment venues. Additionally, the promenade adjacent to the hotel and the marina views are highlighted as unique and exceptional. The location near the city of Al-Alamein further adds to its appeal.
Overall, the combination of a beautiful sea-front setting, easy access to local attractions and excellent service makes Porto Marina Resort & Spa Al Alamein a highly recommended destination for travelers seeking both relaxation and convenience.
Porto Marina Resort & Spa Al Alamein boasts a highly regarded breakfast experience, frequently receiving positive feedback from guests. The breakfast buffet is often described as very good, delicious and rich with a diverse range of options that cater to various tastes. Many reviewers highlight the food as being fresh, tasty and plentiful, making the meal enjoyable. The variety in the breakfast buffet receives commendation with guests appreciating the multiple choices available each morning.
Some reviews noted particular delight with the breakfast’s excellence, labeling it as outstanding or excellent. Guests also appreciate the cleanliness and organization of the breakfast setting, although a few mentioned that at times it could be crowded or disorganized. Additionally, a handful of reviews suggest that more variety could enhance the morning meal experience and there were occasional remarks about repetitive offerings or needing better organization.
In conclusion, the breakfast at Porto Marina Resort & Spa Al Alamein stands out as a significant highlight for many guests, providing a delightful start to their day with its extensive and varied buffet. However, there’s room for minor improvements to further enhance guest satisfaction.
Dinner at Porto Marina Resort & Spa Al Alamein has garnered mixed reviews from guests, highlighting a range of experiences. Many visitors praise the food quality, emphasizing the delicious and fresh meals provided at both breakfast and dinner. Notably, the chicken shish kebab and an overall varied and tasty buffet have been specifically commended. Guests have enjoyed artistic and amazing dinners with some lauding the high standards maintained by a world-class chef.
However, other aspects of the dining experience have drawn criticism. Numerous reviews mention the lack of variety in the dinner menu and the absence of drinks, including water and hot beverages, which were not included in the dinner price. Additionally, some guests were disappointed with the limited and overcrowded buffet, encountering long queues and difficulty finding seating. Instances of the main restaurant being unprepared and messy at dinner time have also been reported.
While some guests were thrilled with their stellar dining experiences, others felt that the food did not meet their expectations, indicating inconsistencies in service and offerings.
Porto Marina Resort & Spa Al Alamein has garnered a range of reviews regarding its accommodations with many guests highlighting commendable aspects. Reviewers frequently praised the rooms for being spotless, very clean and well-furnished. Guests often noted the comfort and spaciousness of the rooms, making them suitable for families. Several reviewers appreciated the breathtaking sea views and exceptional terrace vistas that some rooms offer.
Upgrades were a pleasant surprise for many visitors with some receiving complimentary room enhancements, which included extra beds and higher-category accommodations like suites and junior suites. These upgrades generally elevated the overall experience, contributing to a more luxurious stay.
On the downside, some areas of criticism revolved around the older rooms and furniture, which were described as outdated and in need of renovation. Issues such as noise, weak air conditioning, poor water pressure and inconvenient room designs were also reported. A few guests mentioned cleanliness concerns and poor service from the housekeeping staff.
Despite these negatives, many guests did have positive interactions with the well-trained and friendly staff, contributing to a comfortable stay. Overall, while the newer rooms and upgraded accommodations at Porto Marina Resort & Spa Al Alamein received high marks, some older parts of the hotel detracted from an otherwise favorable experience.
Porto Marina Resort & Spa Al Alamein offers a mixed experience in terms of bed comfort. Many guests find the beds to be extremely comfortable, highlighting that the resort provides new and beautiful beds in some rooms. The family rooms are appreciated for their convenience and the almost complete set of amenities they offer. Additionally, the resort is generous in accommodating requests for extra beds, often providing them for free.
However, not all feedback is positive. Some guests have noted that the mattresses can be a bit hard and in need of renewal. There are specific complaints regarding the size and comfort of bunk beds, which are unsuitable for adults. Moreover, certain guests have experienced discomfort due to insufficient and worn-out bedding, noisy beds and bad pillows that led to neck pain. Cleanliness of bedding and furniture is generally well-maintained, but dated and old furnishings could use an update to enhance overall comfort.
Porto Marina Resort & Spa Al Alamein has garnered a range of feedback regarding its cleanliness with many guests praising the hotel for its efforts. Numerous reviews highlight that the rooms are very clean, comfortable and well-furnished. Many found the cleanliness to be at the highest level, describing everything as sparkling clean and well-organized. The beach and pool facilities were particularly noted for their cleanliness and the overall maintenance of the public areas received commendations. The safety and hygiene standards, especially in the rooms, contribute positively to the guest experience.
However, some guests pointed out areas that need improvement. There were comments about rooms and certain facilities requiring more attention and maintenance. Some guests also mentioned that housekeeping standards were inconsistent with issues such as dirty tables and unclean beach toilets being noted. Moreover, there were specific mentions of older furnishings not fitting the beach atmosphere and certain rooms being old and dirty.
Overall, while many guests found the resort to be clean and comfortable, a few highlighted the need for better housekeeping practices and renovations to maintain a consistently high standard of cleanliness throughout the property.
The staff at Porto Marina Resort & Spa Al Alamein have garnered significant praise in guest reviews for their exceptional service and hospitality. Prominent mentions include Ms. Iman, who was consistently highlighted for her resourcefulness and courteous demeanor. Nour was frequently appreciated for her assistance during the check-in process, while Chef Naser and Mohamed Hassan received commendations for their culinary skills and front desk service, respectively. Guests have lauded the reception team, including figures like Mr. Hatem, Mr. Waleed and Mr. Mohamed Mostafa, for their professionalism and accommodating nature. Noteworthy mentions extend to Eman and Omar from guest relations for their prompt and supportive actions.
The general sentiment towards the staff revolves around their friendliness, helpfulness and politeness. Various guests noted the staff's readiness to go above and beyond to ensure a comfortable stay with special acknowledgments given to individuals such as Abdulhamid and Ahmed for their exceptional customer service. The reception and restaurant teams were frequently cited as being particularly cooperative and attentive.
Moreover, the staff's efforts in creating a warm and welcoming environment were well received with multiple mentions of the seamless check-in and check-out processes. The animation team and other supportive staff members also contributed to the positive experiences, ensuring guests enjoyed their stay. Overall, guest reviews reflect a highly appreciative attitude towards the professional and kind-hearted staff at Porto Marina Resort & Spa, making it a noteworthy destination for exemplary service.
Porto Marina Resort & Spa Al Alamein has received mixed feedback regarding its Wi-Fi services. Many guests praised the Wi-Fi reception and noted the connection was both good and excellent in certain areas. Some experienced fast Wi-Fi in their rooms, allowing for smooth communication on apps like WhatsApp. However, several reviews highlighted issues such as slow speeds, intermittent coverage and complete lack of Wi-Fi access in some areas, including the rooms. While some encountered issues that were swiftly resolved, others found the overall internet service disappointing with no real network coverage throughout the resort. Mobile network connectivity also appeared to be suboptimal. Overall, while certain areas of the resort offer strong Wi-Fi signals, the experience is inconsistent and sometimes unreliable.
Porto Marina Resort & Spa Al Alamein offers a wealth of wellness amenities, including a gym, jacuzzis and an indoor heated swimming pool, which have been highly praised by guests. Many have particularly enjoyed the jacuzzis and describe the spa as one of the best they've experienced. Guests have noted the politeness and kindness of the spa staff with special mentions for excellent massages by Samar.
However, a few guests felt that the spa services did not offer good value for the money and some have experienced issues with maintenance and care of the facilities. The need for additional payments for the sauna and jacuzzis in a five-star hotel was also cited as a drawback. Despite these concerns, the overall sentiment towards the spa facilities remains positive with many recommending the experience to others.
Porto Marina Resort & Spa Al Alamein offers a well-equipped gym as part of its fitness facilities, which have received positive feedback from guests. The gym is noted for being clean and stocked with high-quality equipment. Guests have also mentioned the fair pricing with a 150 LE fee being considered reasonable for the services provided. Apart from the gym, the resort also features additional wellness amenities like a jacuzzi and a spa, contributing to a comprehensive fitness and relaxation experience.
Porto Marina Resort & Spa Al Alamein garners positive feedback for its extensive pool facilities. Guests highlight the clean and well-organized pools, describing them as excellent and spacious. The resort boasts more than four pools, including a big pool and a small pool with private and special pools available for some guests. The indoor spa, equipped with a heated swimming pool and Jacuzzi, is particularly well-regarded.
The outdoor pools are a major draw with many visitors mentioning their cleanliness and ample space. However, some guests noted that certain pools were closed, undergoing maintenance or not heated. The aqua park is a favorite, especially among children, adding an element of fun and entertainment.
Despite the overall appreciation for the pool facilities, there are occasional mentions of overcrowded pools, water quality issues and the presence of flies in the poolside area. Some pools are reserved for specific guests, which can limit access. Additionally, the pool areas can become noisy due to random loudspeakers, reducing the overall relaxation experience for some.
Overall, the resort's pool area, complemented by the scenic view of the sea, contributes significantly to guests' enjoyment, making it a standout feature of Porto Marina Resort & Spa Al Alamein.
The beach near Porto Marina Resort & Spa Al Alamein is praised for its beauty and accessibility. Guests highlight the enjoyable and clean beach environment with numerous positive mentions of its cleanliness and organization. The beach offers a range of activities, making it a fun destination for families. The private beach is appreciated for its exclusivity and direct sea views, although some reviewers noted that it can be crowded at times. There are ample beach beds and comfortable beach houses, contributing to a pleasant and relaxing experience. However, some guests mentioned issues with cleanliness, such as stones and gravel on the beach, which detracted from the overall experience. Additionally, there were complaints about the beach water quality and occasional overcrowding. Despite these drawbacks, the overall consensus is that the beach adds significant value to the resort stay, offering great amenities and an enjoyable seaside ambiance.
Porto Marina Resort & Spa Al Alamein offers ample parking facilities with complimentary valet service, which many guests find convenient. However, some reviews indicate that parking areas can become crowded and disorganized, suggesting a need for better management. There's also feedback about the parking being far from the main building, which could be improved for easier access. While parking is available, it comes with a fee of 150 L.E., conflicting with some expectations of free parking as described in the hotel's information. Overall, parking at the resort is serviceable but could benefit from certain enhancements to meet guest expectations more effectively.
Porto Marina Resort & Spa Al Alamein is a standout destination for families, offering an exceptionally family-friendly environment that caters perfectly to guests with children. The family rooms are highly praised for their comfort, spaciousness and practical amenities such as microwaves, large fridges and efficient air conditioning units. The resort’s staff are noted for their friendly and welcoming disposition, enhancing the overall family experience.
Numerous reviews highlight the resort's wealth of kid-friendly and family-oriented activities. Children particularly enjoy the on-site amusement park, beach activities and the opportunity to explore the resort’s various areas through leisurely walks. The environment is consistently described as safe and the resort infrastructure is designed to ensure the comfort and satisfaction of families.
Families also celebrate special occasions like birthdays at the resort, indicating the personal and accommodating nature of the services provided. The resort boasts a family-friendly ambiance with amenities specifically geared towards keeping children entertained and families relaxed.
Overall, Porto Marina Resort & Spa Al Alamein stands out as a top choice for family vacations, offering a unique combination of excellent services, friendly staff and a safe, enjoyable environment that caters to all ages. Many families consider it their favorite resort and strongly recommend it as the best option for a family getaway.
Porto Marina Resort & Spa Al Alamein offers a range of experiences that have received mixed reviews regarding its supposed five-star rating. On a positive note, many guests have described the accommodations and services as more than excellent with some even willing to give it a ten-star rating. Others have praised the resort's family-friendly environment, noting the convenience of amenities like a fitness center, water park, children's playgrounds and a spa, even though some services come with additional fees.
The management and staff have been highlighted for their fantastic work, contributing to what many consider a five-star service. Guests have also mentioned spacious views adding to the overall appeal of the resort. Recommendations have been made for the resort, celebrating the excellent staff and overall service quality.
However, there are multiple reviews indicating that the property does not fully meet five-star standards with some guests rating it closer to a three-star experience. Criticisms point out that the conditions of the resort could be better and some guests have mentioned that it does not deserve its five-star rating. Due to these contrasting opinions, there is a call for the hotel's rating to be reconsidered to more accurately reflect the varied experiences of its guests.
Porto Marina Resort & Spa Al Alamein offers a comfortable stay ideal for business travelers, providing well-equipped business services and amenities. The spacious rooms boast excellent views of the sea and marina, enhancing the overall experience. Professional reception staff efficiently handle special requests, ensuring a smooth stay. The business office stands out as particularly impressive and the resort delivers fantastic value for companies. Additionally, the availability of meeting rooms and other business-friendly facilities makes it a strong choice for corporate visits.
The outdoor pool at Porto Marina Resort & Spa Al Alamein is generally well-received with guests particularly enjoying their time there. The inclusion of fun and improved aqua games adds to the pool's appeal. However, it should be noted that the pool is not heated, which some guests found inconvenient. Additionally, the pool can get crowded and there were remarks about the water clarity. Despite these issues, many guests still found the swimming experience pleasant with some highlighting that the resort offers a private pool for VIP guests.
Nestled in the heart of Al Alamein, Porto Marina Resort & Spa epitomizes luxury, offering more than just excellent accommodations and services. This charming and upscale locale provides a high degree of taste and elegance, creating an ambiance of refined relaxation and luxury. Guests consistently experience a wonderful stay with luxurious rooms that are surprisingly affordable. The resort's excellent and welcoming reception staff contribute to the overall atmosphere of respect and politeness, enhancing the feeling of being in a truly luxurious retreat. Whether relaxing on the elegant terraces or enjoying the hotel's beautiful and sophisticated settings, visitors are enveloped in a world of opulence and impeccable service.
Porto Marina Resort & Spa Al Alamein offers a picturesque beachfront location that earns high marks for its stunning sea views, particularly from the rooms, balconies and reception area. Guests frequently commend the beautiful and magnificent sea views that enhance their stay. The resort's direct access to both beachfront and marina areas provides a convenient and enjoyable coastal experience. Many find the beach comfortable, not too crowded and equipped with comfortable loungers. Dining options extend to dinner on the Marina beach, further adding to the scenic experience.
Despite these positives, some guests report a few setbacks. The beachfront and lake beach access has been found lacking by some with occasional complaints about the beach becoming crowded or being rocky. The private beach also received criticism for cleanliness. However, overall, the general consensus praises the beachfront area's beauty, convenience and the pleasant atmosphere it delivers. The reception staff's friendly demeanor and the hotel’s beachfront bar were highlighted as noteworthy perks that contribute to a positive experience at this beachside resort.
Location Show Map
Location
The resort itself features a wonderful and clean environment with a variety of services and activities, particularly family-friendly ones such as restaurants, gaming zones and entertainment venues. Additionally, the promenade adjacent to the hotel and the marina views are highlighted as unique and exceptional. The location near the city of Al-Alamein further adds to its appeal.
Overall, the combination of a beautiful sea-front setting, easy access to local attractions and excellent service makes Porto Marina Resort & Spa Al Alamein a highly recommended destination for travelers seeking both relaxation and convenience.
Breakfast
Some reviews noted particular delight with the breakfast’s excellence, labeling it as outstanding or excellent. Guests also appreciate the cleanliness and organization of the breakfast setting, although a few mentioned that at times it could be crowded or disorganized. Additionally, a handful of reviews suggest that more variety could enhance the morning meal experience and there were occasional remarks about repetitive offerings or needing better organization.
In conclusion, the breakfast at Porto Marina Resort & Spa Al Alamein stands out as a significant highlight for many guests, providing a delightful start to their day with its extensive and varied buffet. However, there’s room for minor improvements to further enhance guest satisfaction.
Dinner
However, other aspects of the dining experience have drawn criticism. Numerous reviews mention the lack of variety in the dinner menu and the absence of drinks, including water and hot beverages, which were not included in the dinner price. Additionally, some guests were disappointed with the limited and overcrowded buffet, encountering long queues and difficulty finding seating. Instances of the main restaurant being unprepared and messy at dinner time have also been reported.
While some guests were thrilled with their stellar dining experiences, others felt that the food did not meet their expectations, indicating inconsistencies in service and offerings.
Rooms
Upgrades were a pleasant surprise for many visitors with some receiving complimentary room enhancements, which included extra beds and higher-category accommodations like suites and junior suites. These upgrades generally elevated the overall experience, contributing to a more luxurious stay.
On the downside, some areas of criticism revolved around the older rooms and furniture, which were described as outdated and in need of renovation. Issues such as noise, weak air conditioning, poor water pressure and inconvenient room designs were also reported. A few guests mentioned cleanliness concerns and poor service from the housekeeping staff.
Despite these negatives, many guests did have positive interactions with the well-trained and friendly staff, contributing to a comfortable stay. Overall, while the newer rooms and upgraded accommodations at Porto Marina Resort & Spa Al Alamein received high marks, some older parts of the hotel detracted from an otherwise favorable experience.
Beds
However, not all feedback is positive. Some guests have noted that the mattresses can be a bit hard and in need of renewal. There are specific complaints regarding the size and comfort of bunk beds, which are unsuitable for adults. Moreover, certain guests have experienced discomfort due to insufficient and worn-out bedding, noisy beds and bad pillows that led to neck pain. Cleanliness of bedding and furniture is generally well-maintained, but dated and old furnishings could use an update to enhance overall comfort.
Cleanliness
However, some guests pointed out areas that need improvement. There were comments about rooms and certain facilities requiring more attention and maintenance. Some guests also mentioned that housekeeping standards were inconsistent with issues such as dirty tables and unclean beach toilets being noted. Moreover, there were specific mentions of older furnishings not fitting the beach atmosphere and certain rooms being old and dirty.
Overall, while many guests found the resort to be clean and comfortable, a few highlighted the need for better housekeeping practices and renovations to maintain a consistently high standard of cleanliness throughout the property.
Staff
The general sentiment towards the staff revolves around their friendliness, helpfulness and politeness. Various guests noted the staff's readiness to go above and beyond to ensure a comfortable stay with special acknowledgments given to individuals such as Abdulhamid and Ahmed for their exceptional customer service. The reception and restaurant teams were frequently cited as being particularly cooperative and attentive.
Moreover, the staff's efforts in creating a warm and welcoming environment were well received with multiple mentions of the seamless check-in and check-out processes. The animation team and other supportive staff members also contributed to the positive experiences, ensuring guests enjoyed their stay. Overall, guest reviews reflect a highly appreciative attitude towards the professional and kind-hearted staff at Porto Marina Resort & Spa, making it a noteworthy destination for exemplary service.
Wi-Fi
Spa
However, a few guests felt that the spa services did not offer good value for the money and some have experienced issues with maintenance and care of the facilities. The need for additional payments for the sauna and jacuzzis in a five-star hotel was also cited as a drawback. Despite these concerns, the overall sentiment towards the spa facilities remains positive with many recommending the experience to others.
Gym
Pool
The outdoor pools are a major draw with many visitors mentioning their cleanliness and ample space. However, some guests noted that certain pools were closed, undergoing maintenance or not heated. The aqua park is a favorite, especially among children, adding an element of fun and entertainment.
Despite the overall appreciation for the pool facilities, there are occasional mentions of overcrowded pools, water quality issues and the presence of flies in the poolside area. Some pools are reserved for specific guests, which can limit access. Additionally, the pool areas can become noisy due to random loudspeakers, reducing the overall relaxation experience for some.
Overall, the resort's pool area, complemented by the scenic view of the sea, contributes significantly to guests' enjoyment, making it a standout feature of Porto Marina Resort & Spa Al Alamein.
Beach
Parking
Family
Numerous reviews highlight the resort's wealth of kid-friendly and family-oriented activities. Children particularly enjoy the on-site amusement park, beach activities and the opportunity to explore the resort’s various areas through leisurely walks. The environment is consistently described as safe and the resort infrastructure is designed to ensure the comfort and satisfaction of families.
Families also celebrate special occasions like birthdays at the resort, indicating the personal and accommodating nature of the services provided. The resort boasts a family-friendly ambiance with amenities specifically geared towards keeping children entertained and families relaxed.
Overall, Porto Marina Resort & Spa Al Alamein stands out as a top choice for family vacations, offering a unique combination of excellent services, friendly staff and a safe, enjoyable environment that caters to all ages. Many families consider it their favorite resort and strongly recommend it as the best option for a family getaway.
5 Star
The management and staff have been highlighted for their fantastic work, contributing to what many consider a five-star service. Guests have also mentioned spacious views adding to the overall appeal of the resort. Recommendations have been made for the resort, celebrating the excellent staff and overall service quality.
However, there are multiple reviews indicating that the property does not fully meet five-star standards with some guests rating it closer to a three-star experience. Criticisms point out that the conditions of the resort could be better and some guests have mentioned that it does not deserve its five-star rating. Due to these contrasting opinions, there is a call for the hotel's rating to be reconsidered to more accurately reflect the varied experiences of its guests.
Business
Outdoor Pool
Luxury
Beachfront
Despite these positives, some guests report a few setbacks. The beachfront and lake beach access has been found lacking by some with occasional complaints about the beach becoming crowded or being rocky. The private beach also received criticism for cleanliness. However, overall, the general consensus praises the beachfront area's beauty, convenience and the pleasant atmosphere it delivers. The reception staff's friendly demeanor and the hotel’s beachfront bar were highlighted as noteworthy perks that contribute to a positive experience at this beachside resort.
Yes, Porto Marina Resort & Spa Al Alamein has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Porto Marina Resort & Spa Al Alamein.
No, Porto Marina Resort & Spa Al Alamein doesn't allow dogs.
Yes, parking facilities are available at Porto Marina Resort & Spa Al Alamein.
Yes, Porto Marina Resort & Spa Al Alamein has a gym.
Location Show Map
More Options
