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Summary of reviewsHotel Castillo El Burgo garners positive feedback for its advantageous location, especially for travelers on the Camino de Santiago. Situated just off the main route, it is easily accessible and offers a practical stopover with a range of amenities including a gas station and parking spaces. The hotel’s proximity to the highway and its positioning at the town’s entrance make it convenient for both car travelers and pilgrims. Its restful environment away from the bustling town center is perfect for a quiet night’s stay, although some noise from the truck parking area is noted.
Guests appreciate the cleanliness and functionality of the hotel, which stands out along the Camino route. The spacious, modern and well-maintained rooms are consistently praised for their comfort and cleanliness with highlights such as air conditioning, extra pillows and well-stocked toiletries enhancing the experience. The staff's friendliness and dedication further contribute to a welcoming environment, offering excellent service and assistance regardless of busy periods.
The dining options at Hotel Castillo El Burgo receive favorable reviews for their simplicity and satisfying taste. The hotel’s flexibility with meal times, including a 24-hour cafeteria, is particularly appreciated. Guests highlight the quality and variety of the breakfast, praising the ability to dine early and the helpful and warm service from the staff. Dinner offerings are celebrated for their value, large portions and delicious simplicity, making them ideal for both pilgrims and truck drivers.
There are, however, a few areas with mixed experiences. While the breakfast generally receives accolades for variety and early service, some guests were not satisfied with the lack of salty foods and found the selection limited. Similarly, although many find the WiFi functional, its reliability varies depending on the hotel area. The parking facilities are praised for their convenience, but noise from truck engines can be a downside for some rooms.
Overall, Hotel Castillo El Burgo stands out for its strategic location, exceptional cleanliness, comfortable rooms and notable staff service, making it a highly recommended stop for Camino travelers and other road travelers seeking a pleasant and convenient lodging experience. Show more
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Hotel with EV Charging Stations
Small Hotel
Room Types
Twin Room with Private BathroomThe twin room features air conditioning, a wardrobe, as well as a private bathroom boasting a walk-in shower and a bidet. The unit has 2 beds.
About Hotel Castillo El Burgo
License: HLE-490
Guest Reviews
8.0
Very Good
Location
Hotel Castillo El Burgo's location is a significant advantage for those traveling along the Camino de Santiago. Positioned just off the main route, it is conveniently accessible for pilgrims, offering a practical stopover with easy entry and exit. The hotel is situated at the entrance of the town within a service area that includes a gas station and truck parking. This positioning makes it ideal for travelers by both car and foot, as it is visible and easy to find from the highway.
While it is close to the Camino, the hotel is slightly distanced from the town center, which can be a downside for guests seeking proximity to local amenities. However, for those prioritizing a quiet, restful night away from the bustling town, it is perfect. The location does mean some noise from the surroundings, particularly from the truck parking area, but this is offset by the hotel's convenience and catering services.
Clean and functional, Hotel Castillo El Burgo is particularly well-suited for a night of pilgrimage. Additionally, its advantageous location provides a suitable stop from Castilla y León to Galicia, La Rioja, Aragón or Catalonia. For Camino travelers, the hotel’s restaurant adds an excellent bonus, enhancing the overall convenience of the stay.
Breakfast
Hotel Castillo El Burgo offers a varied experience when it comes to breakfast with many guests praising its quality and variety. Numerous reviews highlight the breakfast as very good, sufficient and even wonderful with good combinations and options such as sandwiches. Key positive aspects include the ability to have breakfast early, which is convenient for travelers looking to start their journey early in the day. Additionally, some guests appreciated the 24-hour convenience for breakfast.
However, there are a few points of contention. Some guests felt that the breakfast was disappointing or not to their taste with complaints about the absence of salty foods before eight o'clock and a limited selection predominantly consisting of industrial pastries. Others found the breakfast to be excessively expensive with some guests caught off guard by the additional charge, thinking it would be cheaper. The issue of crowding during breakfast hours also posed a problem for some guests, making it difficult to get served promptly.
Despite these issues, the option of having both dinner and breakfast in the hotel restaurant received positive commentary, described as lovely by those who dined there. For those who prioritize an early start and convenient mealtimes, Hotel Castillo El Burgo's breakfast offerings may still hit the mark.
Dinner
Hotel Castillo El Burgo offers a range of dining options that cater to various needs and preferences. Guests appreciate the flexibility in getting meals with the downstairs dining room and diner menus offering plenty of choices. The food, while not gourmet, is generally well-received for its simplicity and satisfying taste. Many guests find the meals delicious with some highlighting specific dishes like the great steak.
The value for money is frequently praised, particularly noting the large portions which are ideal for travellers like lorry drivers. Pilgrims also found the dinner menu to perfectly suit their needs. The breakfast has been described as wonderful and there's a 24-hour cafeteria for those who need a meal outside regular hours.
The hotel's staff receives high marks for being friendly, warm and helpful, contributing to a pleasant dining experience. Although the restaurant’s quality can be variable with some guests noting the food isn’t of special quality and others finding it very good, the overall consensus leans positive. The kitchen is described as very tasty and the availability of good advice from servers adds to the dining experience.
Despite occasional remarks about noise from nearby trucks, it doesn't seem to detract significantly from the overall experience. In summary, Hotel Castillo El Burgo provides a comfortable and flexible dining experience with excellent service, making it a convenient choice for travelers seeking simple yet satisfying meals.
Rooms
Hotel Castillo El Burgo offers a commendable stay right off the Camino route with accommodations that are frequently praised for their cleanliness and comfort. Guests appreciate the modern and spacious rooms, some mentioning their delight with the air conditioning, extra pillows, hairdryers and well-stocked toiletries. Many have highlighted the rooms as spotless, often noting comfortable, clean beds and large bathrooms as standout features.
The hotel's rooms seem to cater well to travelers' needs with well-maintained facilities and seemingly new furnishings. Private bathrooms add an extra layer of convenience and despite its proximity to a truck stop, it offers a surprisingly peaceful environment with noise-free rooms.
A few negative points were noted, such as occasional smells of cigarette smoke and the room being overly warm. However, for those traveling the Camino, it often stands out as a modern and clean choice compared to other accommodations along the route. The staff is also praised for excellent service and going the extra mile, such as offering discounts when plans change.
Overall, Hotel Castillo El Burgo provides a comfortable, clean and modern respite that exceeds expectations, particularly for a motorway service station.
Beds
Hotel Castillo El Burgo is noted for its comfortable accommodations, particularly when it comes to the beds. Across various reviews, guests consistently highlighted the comfort of the beds and bedding. Rooms are described as not only comfortable but also spacious with some specifically mentioning the adequacy of room temperature. The single beds are a generous 105cm wide, adding to the overall sense of space and comfort.
In terms of cleanliness, guests appreciated the cleanliness of both the beds and the rooms, which often included private bathrooms. The pillows received mixed reviews with some guests finding them comfortable while others noted issues such as dust and a lack of spare pillows. Despite a few comments about dusty or hollow pillows and bedspreads that weren’t cleaned to satisfaction, the overall consensus points to a positive experience with the hotel's bedding and room comfort.
Cleanliness
Hotel Castillo El Burgo boasts an impressive reputation for its cleanliness, frequently highlighted by guests in their reviews. Rooms are consistently described as spotless, very clean and even cleaner than expected. Besides their cleanliness, the rooms are also noted for being beautiful, spacious and comfortable with bathrooms that are large and well-maintained with modern features. The combination of clean, simple and comfortable accommodations seem to leave a positive impression on guests. However, there are occasional comments about minor issues such as mold in the showers or unwashed bathmats, but these instances appear to be exceptions rather than the rule. In general, the hotel's commitment to excellent cleaning standards and the friendliness of the staff contribute to a pleasant stay for visitors.
Staff
Hotel Castillo El Burgo is renowned for its outstanding staff, consistently praised for their friendliness and dedication to great service. Guests frequently mention the warm welcome received upon arrival and the pleasant demeanor of the reception team. Many highlight how the staff goes above and beyond to be helpful and accommodating, ensuring that visitors feel at home throughout their stay. Moreover, the hotel boasts an English-speaking receptionist, adding an extra layer of convenience for international travelers.
Guests often commend the team's professionalism and attentiveness with managers particularly noted for their excellent service. Positive reviews also emphasize the hardworking nature of the staff, who strive to maintain a pleasant and supportive atmosphere despite busy periods. Whether providing local advice or ensuring rooms are pristine, the staff's commitment to hospitality is clear.
While there were a few mentions of less favorable interactions, the overwhelming feedback is that Hotel Castillo El Burgo's staff contribute significantly to a memorable and enjoyable stay, making guests feel valued and well-cared for throughout their visit.
Wi-Fi
Hotel Castillo El Burgo offers a mixed experience when it comes to WiFi. While there are instances where guests found the WiFi to be non-functional or spotty, others have highlighted its excellence in certain areas of the hotel. The internet connection appears to be reliable and strong in communal areas with some guests noting perfectly working WLAN and excellent WiFi. Additionally, the hotel provides complimentary WiFi, which is a welcome feature for many travelers. However, potential guests should be aware that the WiFi quality may vary depending on the location within the hotel.
Parking
Hotel Castillo El Burgo offers convenient parking for guests, situated at a rest area alongside an adjacent petrol station. The hotel provides a good parking setup with spaces located approximately 20 meters away, ensuring no parking problems even during busy times. The parking area is particularly advantageous for truckers with special truck parking spaces directly under some room windows.
However, noise from truck engines and loud air conditioners can be a drawback. Guests have mentioned difficulties sleeping due to the continuous sound of truck engines, especially those overlooking the parking lot. Refrigerated trucks often park under the room windows, running their engines all night and making it nearly impossible to open the windows without letting in noise. Despite this, the convenient location and ample parking facilities are significant positives for those traveling by road.
No, Hotel Castillo El Burgo doesn't have any pool.
No, a spa isn't available at Hotel Castillo El Burgo.
No, Hotel Castillo El Burgo doesn't allow dogs.
No, parking facilities aren't available at Hotel Castillo El Burgo.