Cerro Calafate Hotel
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Summary of reviewsCerro Calafate Hotel is celebrated for its excellent location, providing a tranquil setting close to the city center and main terminal. The picturesque views and ample parking make it a practical and serene choice for visitors, despite some minor issues with waste collection services and the rustic building's noise disturbances.
Opinions on the hotel's breakfast are mixed. Many guests enjoy the tasty and fresh offerings, but others find the variety and freshness lacking. Improvements in the selection could enhance the overall breakfast experience.
The hotel's vintage charm extends to its spacious and clean rooms, which often garner praise for their comfort and well-maintained bathrooms. The friendly and helpful staff significantly enhance the stay, providing excellent service and assisting with various needs. However, maintenance issues, such as moisture stains, broken curtains and bedding comfort, have been noted and could benefit from attention.
Cleanliness at Cerro Calafate Hotel varies with some guests praising the hygiene, while others report neglected details and poorly maintained areas, including the pool. Consistent and rigorous cleaning practices could improve the overall guest experience.
The staff is a standout feature, consistently described as friendly, helpful and attentive, adding a positive touch to the stay.
Wi-Fi services are a mixed bag with many guests experiencing weak and intermittent signals. Internet connectivity issues could be a concern for those relying on consistent online access.
The spa facilities, including a sauna and heated pool, are generally well-received, although occasional unavailability and additional costs for certain services have been noted. Similarly, the pool is appreciated for its warmth and extended hours, despite some cleanliness and maintenance issues.
While the beds receive both praise and criticism with some guests finding them very comfortable and others noting issues with mattress comfort and bedding quality, overall improvements in consistency could enhance the sleep quality for visitors.
Categories
Opinions on the hotel's breakfast are mixed. Many guests enjoy the tasty and fresh offerings, but others find the variety and freshness lacking. Improvements in the selection could enhance the overall breakfast experience.
The hotel's vintage charm extends to its spacious and clean rooms, which often garner praise for their comfort and well-maintained bathrooms. The friendly and helpful staff significantly enhance the stay, providing excellent service and assisting with various needs. However, maintenance issues, such as moisture stains, broken curtains and bedding comfort, have been noted and could benefit from attention.
Cleanliness at Cerro Calafate Hotel varies with some guests praising the hygiene, while others report neglected details and poorly maintained areas, including the pool. Consistent and rigorous cleaning practices could improve the overall guest experience.
The staff is a standout feature, consistently described as friendly, helpful and attentive, adding a positive touch to the stay.
Wi-Fi services are a mixed bag with many guests experiencing weak and intermittent signals. Internet connectivity issues could be a concern for those relying on consistent online access.
The spa facilities, including a sauna and heated pool, are generally well-received, although occasional unavailability and additional costs for certain services have been noted. Similarly, the pool is appreciated for its warmth and extended hours, despite some cleanliness and maintenance issues.
While the beds receive both praise and criticism with some guests finding them very comfortable and others noting issues with mattress comfort and bedding quality, overall improvements in consistency could enhance the sleep quality for visitors.
Hotel with Spa
This hotel offers an indoor pool and a spa center. Guests can enjoy mountain views. The hotel provides concierge services.
Family Friendly Hotel
The hotel offers an indoor pool, family rooms, a playground, and an arcade/game room, providing various entertainment options for children.
Business Hotel
Provides basic amenities for a short business trip. Offers a functional and convenient stay.
Accessible Hotel
Cerro Calafate Hotel is described as being entirely wheelchair accessible and having units located on the ground floor. It also offers facilities for disabled guests.
4-Star Hotel
This hotel provides concierge services and features a shared lounge. Guests can enjoy an indoor pool and spa center.
Hotel for Honeymoon
Hotel with Swimming Pool
Heated Pool
Hotel with Heated Pool
Guest Reviews
Cerro Calafate Hotel stands out for its excellent location and serene setting, providing both convenience and tranquility to its guests. Situated just a few blocks from the city center and the terminal, the venue offers easy access to key areas without the hustle and bustle of downtown. Visitors appreciate the quiet ambiance, which enhances the overall relaxing experience. Though it is slightly removed from the heart of the city—approximately a 20-minute walk—many find it manageable, especially with a car, taxi or shuttle services available.
The picturesque views from the hotel further contribute to its appeal. The location is particularly advantageous for those who value peace, providing a quiet retreat close enough to enjoy the city's offerings without being immersed in its noise. For guests with a vehicle, there is ample space, making it a practical choice. Despite some mentions of the area's waste collection service inefficiencies and the building's rustic nature leading to minor noise disturbances, the overall sentiment towards its location remains positive. The combination of accessibility, calmness and value for money makes Cerro Calafate Hotel a notable choice for visitors to the area.
Guests at Cerro Calafate Hotel have experienced a wide range of opinions regarding the breakfast offerings. While many travelers appreciated the breakfast for being tasty, complete and delicious with fresh and homemade elements, others found it to be lacking in variety and freshness. There were comments about the absence of items such as fruits, yogurt, croissants and natural juice, which led to some guests describing the breakfast as very basic or even poor. Despite these mixed reviews, certain guests highlighted that the breakfast was good with excellent service adding to the overall positive experience. However, it appears there is room for improvement, especially in terms of providing a broader selection of items to enhance guest satisfaction.
Cerro Calafate Hotel offers a vintage charm with its well-maintained building and spacious rooms. Guests often highlight the comfort and size of the rooms, noting that they are large and equipped with good-sized bathrooms. The cleanliness of both the rooms and bathrooms receives frequent praise, contributing to a comfortable stay. Additionally, the air conditioning and water pressure in the bathrooms meet guests' needs, especially during colder nights.
The friendly staff is another standout feature, consistently providing excellent service and assisting with tour arrangements and transportation. Despite some reports of old or rustic features, the overall ambiance seems to be well-kept and appreciated by many visitors.
However, there are some areas for improvement. Several reviews point out issues such as moisture stains, broken curtains and bad smells in some rooms. The mattresses and beds have received mixed feedback with a few guests finding them uncomfortable. Maintenance concerns are also noted, including cracked bathroom tiles, clogged drains and signs of break-ins on doors. Some rooms lacked modern amenities like mini-fridges and there were mentions of heating problems.
In summary, Cerro Calafate Hotel provides a roomy, clean and comfortable stay with commendable service, though updates and maintenance could enhance the overall guest experience.
Cerro Calafate Hotel has received mixed feedback regarding the comfort of its beds. Several guests have praised the beds, describing them as comfortable, very comfortable and even wonderful. Specifically, some noticed the beds to be huge and super comfortable, highlighting a positive experience in terms of sleep quality. However, there are notable criticisms as well. A number of guests mentioned issues with mattress comfort, often pointing out that the mattresses were soft, worn out or had protruding springs, leading to an uncomfortable sleep. The pillows also received criticism for being thin and extremely worn out. Another concern raised was the size of the bed linen with some guests noting that the linens were small and mismatched for the bed size. While the hotel has some strong points in bed comfort, it appears consistency and maintenance of bedding quality need improvement.
Cerro Calafate Hotel presents a mixed experience when it comes to cleanliness, according to guest reviews. While some visitors noted that everything was clean and praised the hygiene in the spacious bathrooms, many others reported significant issues. Recurring complaints included poor cleaning in the rooms and bathrooms with neglected details and stained carpets being frequently mentioned. The pool area received criticism for being notably dirty and some guests found cobwebs on the lights and spiders in the rooms. The hotel's overall maintenance and tidiness were also highlighted as areas needing improvement with several reviews pointing out that the facilities appear old and not well-maintained. In addition, there were mentions of unpleasant odors and a lack of basic restocking of necessities like toilet paper, unless specifically requested. These reviews suggest that while some aspects of cleanliness are managed, there are many areas where the hotel could benefit from more rigorous and consistent cleaning practices.
Guests of Cerro Calafate Hotel consistently praised the friendliness and helpfulness of the staff, highlighting their kindness and attentiveness. Positive mentions include the warmth and super accommodating nature of the personnel, especially at the reception. The service provided by the hotel staff was frequently described as impeccable with a particular emphasis on their willingness to assist with city-related queries and other needs. Despite a few criticisms regarding professionalism and occasional long waits at reception, the overall sentiment emphasizes that the best part of the hotel experience is the excellent, very friendly staff who ensure guests feel welcomed and well-attended to.
At Cerro Calafate Hotel, the experience with the hotel's Wi-Fi services appears to be quite mixed. While many guests encountered issues with weak and intermittent Wi-Fi signals, some noted that the Wi-Fi worked in the lobby and in the bedrooms, to varying degrees of reliability. However, the internet connection was generally described as poor with frequent disruptions and periods of non-existence, making it difficult for consistent online access. For those who depend heavily on internet accessibility, these challenges might be a point of consideration.
The spa at Cerro Calafate Hotel has received positive feedback for its spacious area and features, including a sauna and a heated pool, which guests have described as wonderful. Visitors have appreciated the hot water pool, enhancing their overall spa experience. However, there are some negative comments as well, mentioning the occasional unavailability of the heated pool and a lack of certain amenities and staff in the spa area. Some guests have also remarked on the additional cost for certain spa services. Despite these drawbacks, the spa facilities like the sauna and hot pool have generally been well-received.
Cerro Calafate Hotel offers a mixed experience when it comes to its pool facilities. Many guests appreciate the good value for money and great location of the hotel. The pool is frequently highlighted for its warmth with numerous visitors enjoying the heated water, especially after a long day of walking or excursions. Several reviews note that the temperature is perfect and the extended hours are a plus.
However, cleanliness seems to be an issue for some guests with reports of the pool being dirty and even moldy at times. A few guests mention chipped tiles and overall poor maintenance, which detracts from the experience. For some, the pool was too warm, making it uncomfortable to fully enjoy. Despite these drawbacks, those who used the heated pool generally found it nice and relaxing.
In summary, while the pool at Cerro Calafate Hotel can be a delightful spot to unwind, its maintenance and cleanliness can be inconsistent, impacting the overall experience for visitors.
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Location
The picturesque views from the hotel further contribute to its appeal. The location is particularly advantageous for those who value peace, providing a quiet retreat close enough to enjoy the city's offerings without being immersed in its noise. For guests with a vehicle, there is ample space, making it a practical choice. Despite some mentions of the area's waste collection service inefficiencies and the building's rustic nature leading to minor noise disturbances, the overall sentiment towards its location remains positive. The combination of accessibility, calmness and value for money makes Cerro Calafate Hotel a notable choice for visitors to the area.
Breakfast
Rooms
The friendly staff is another standout feature, consistently providing excellent service and assisting with tour arrangements and transportation. Despite some reports of old or rustic features, the overall ambiance seems to be well-kept and appreciated by many visitors.
However, there are some areas for improvement. Several reviews point out issues such as moisture stains, broken curtains and bad smells in some rooms. The mattresses and beds have received mixed feedback with a few guests finding them uncomfortable. Maintenance concerns are also noted, including cracked bathroom tiles, clogged drains and signs of break-ins on doors. Some rooms lacked modern amenities like mini-fridges and there were mentions of heating problems.
In summary, Cerro Calafate Hotel provides a roomy, clean and comfortable stay with commendable service, though updates and maintenance could enhance the overall guest experience.
Beds
Cleanliness
Staff
Wi-Fi
Spa
Pool
However, cleanliness seems to be an issue for some guests with reports of the pool being dirty and even moldy at times. A few guests mention chipped tiles and overall poor maintenance, which detracts from the experience. For some, the pool was too warm, making it uncomfortable to fully enjoy. Despite these drawbacks, those who used the heated pool generally found it nice and relaxing.
In summary, while the pool at Cerro Calafate Hotel can be a delightful spot to unwind, its maintenance and cleanliness can be inconsistent, impacting the overall experience for visitors.
Yes, Cerro Calafate Hotel has pool(s) that belong to one or more of the following categories: Heated Pool.
Yes, a spa is available at Cerro Calafate Hotel.
No, Cerro Calafate Hotel doesn't allow dogs.
No, parking facilities aren't available at Cerro Calafate Hotel.
No, Cerro Calafate Hotel doesn't have a gym.
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