Holiday Inn Express & Suites El Paso Airport by IHG
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Summary of reviewsThe Holiday Inn Express & Suites El Paso Airport by IHG enjoys a highly praised location that guests often commend for its convenience and accessibility. Situated right off the freeway and near popular shopping areas, it offers both ease of access and entertainment options for visitors, along with a peaceful atmosphere that captures beautiful views of the city. The hotel's breakfast generally receives positive reviews, noted for its quality and taste, albeit with some logistical concerns such as limited space and operational issues with the juice machine. Despite occasional shortages and a desire for longer breakfast hours, guests are mostly satisfied with the overall breakfast experience.
The rooms are consistently lauded for their cleanliness, spaciousness, and comfortable beds, contributing to a relaxing stay. Positive remarks about the decor, effective cooling systems, and a well-equipped minibar highlight the thoughtful design and amenities provided. Although some suggest minor updates, such as updating the paint, the rooms maintain a reputation for comfort and elegance. Cleanliness across the hotel is noted as a strength, with guests appreciating the well-kept property and neat rooms, despite occasional issues with carpet cleanliness.
The staff at Holiday Inn Express & Suites El Paso Airport by IHG receive high praise for their friendly, helpful, and caring demeanor, particularly those working at the front desk. Their personable approach fosters a welcoming atmosphere and enhances the overall guest experience. While there are isolated incidents of unresolved issues, the staff's dedication to service generally leaves a favorable impression on guests. Overall, the hotel stands out for its strategic location, comfortable accommodations, and commendable service, making it a preferred choice for visitors to El Paso.
Categories
The rooms are consistently lauded for their cleanliness, spaciousness, and comfortable beds, contributing to a relaxing stay. Positive remarks about the decor, effective cooling systems, and a well-equipped minibar highlight the thoughtful design and amenities provided. Although some suggest minor updates, such as updating the paint, the rooms maintain a reputation for comfort and elegance. Cleanliness across the hotel is noted as a strength, with guests appreciating the well-kept property and neat rooms, despite occasional issues with carpet cleanliness.
The staff at Holiday Inn Express & Suites El Paso Airport by IHG receive high praise for their friendly, helpful, and caring demeanor, particularly those working at the front desk. Their personable approach fosters a welcoming atmosphere and enhances the overall guest experience. While there are isolated incidents of unresolved issues, the staff's dedication to service generally leaves a favorable impression on guests. Overall, the hotel stands out for its strategic location, comfortable accommodations, and commendable service, making it a preferred choice for visitors to El Paso.
Hotel for Honeymoon
This hotel offers comfortable suites and complimentary breakfast, providing a convenient and enjoyable stay for honeymooners. Its proximity to the airport makes it a practical choice for couples seeking ease of travel.
Accessible Hotel
This hotel offers handicapped rooms and facilities, with accessible rooms available through interior corridors. It provides accessible parking spaces, including van accessible parking, and an accessible airport shuttle. Additional accessibility features include assistive listening devices, braille/raised signage, a lift with a wide door, a stair-free path to the entrance, and wheelchair accessibility throughout the property.
Hotel with Gym
Includes a fitness center for guest use. Provides essential equipment for workouts.
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Outdoor Pool
Guest Reviews
The Holiday Inn Express & Suites El Paso Airport by IHG boasts a highly praised location that guests frequently highlight. The hotel is conveniently positioned right off the freeway, making it easily accessible for travelers. It is situated across from popular shopping spots like the fountains and a local mall, adding to its appeal for those interested in retail therapy. Many guests appreciate the clean and comfortable environment, underscoring the hotel's commitment to quality. Other positive aspects include a beautiful view of the city with a quiet atmosphere that allows for a peaceful stay. Overall, the strategic and accessible location, coupled with the hotel's spacious rooms and beautiful sunsets, make it a preferred choice for visitors.
At the Holiday Inn Express & Suites El Paso Airport, breakfast garners generally positive reviews from guests, with many highlighting the quality of the meals. Descriptions such as "good breakfast" and "excellent breakfast" suggest satisfaction among patrons, praising both the richness and taste of the offerings. However, there are some logistical issues that have been noted; the breakfast area is small, which could lead to overcrowding during peak times, and the juice machine has been reported as occasionally non-functional. The timing could also be more accommodating, as some guests find the breakfast hours too limited for their schedules. There have been instances where anticipated menu items, like pancakes and waffles, were not available, and latecomers might face shortages in offerings. Despite these minor drawbacks, the hotel maintains a generally positive reputation for the quality and overall experience of its breakfast services.
The rooms at Holiday Inn Express & Suites El Paso Airport by IHG are consistently praised for their cleanliness and spaciousness. Guests appreciate the comfortable beds and well-thought-out room layout. The decor receives positive remarks, contributing to an overall pleasant atmosphere. The rooms feature effective cooling systems and an excellent minibar, adding to guest comfort. While some reviews suggest that the paint could use an update, the general consensus highlights the rooms as clean, comfortable, and elegantly designed, making for a relaxing stay.
The Holiday Inn Express & Suites El Paso Airport by IHG receives strong praise for its cleanliness and maintenance. Guests consistently highlight the clean and comfortable beds and well-kept property. The hotel is noted for its easy and peaceful location, contributing to a serene atmosphere. Rooms are described as neat, and the complementary bathroom items, such as shampoo and body lotion, are appreciated touches. Despite some occasional concerns about carpet cleanliness and the need for updates in paint, the general consensus emphasizes a high standard of cleanliness and comfort throughout the hotel.
The Holiday Inn Express & Suites El Paso Airport by IHG receives largely positive feedback regarding its staff. Guests frequently highlight the impressive service provided by the team, describing them as amazing, helpful, and caring. The employees, particularly at the front desk, are noted for their friendliness and personable approach, contributing to a welcoming atmosphere for guests. Several guests express their admiration for the staff, which enhances their overall experience, alongside the favorable impressions of their stay, including the comfort of the rooms. However, there are a few instances where guests encountered challenges, such as issues not being resolved at reception and unfavorable interactions with certain staff members, indicating areas for potential improvement. Overall, the staff at this location are overwhelmingly appreciated for their pleasant demeanor and dedication to guest service.
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Location
Breakfast
Rooms
Cleanliness
Staff
Yes, Holiday Inn Express & Suites El Paso Airport by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Holiday Inn Express & Suites El Paso Airport by IHG.
No, Holiday Inn Express & Suites El Paso Airport by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express & Suites El Paso Airport by IHG.
Yes, Holiday Inn Express & Suites El Paso Airport by IHG has a gym.
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