Hotel Vallemar is a great choice for guests who are looking for a centrally located hotel in Puerto de la Cruz. The hotel offers both underground and nearby free car park options for guests with a self-drive car, which is commendable for a hotel in this area. Although the hotel's own parking facilities are limited, the price for parking is reasonable. Some guests mentioned that the garage entry is difficult or the spaces are small, but it's suggested to ask for directions from the reception on arrival. While finding the hotel's underground parking can be complicated, the hotel's central location may benefit guests who don't need to travel by car. Overall, Hotel Vallemar is a great choice for guests who are looking for a comfortable stay in Puerto de la Cruz.
This holiday complex offers multiple outdoor pools, including a rooftop naturist pool. These pools provide panoramic views of Puerto de la Cruz city, the Valley of Orotava, Mount Teide, and the Atlantic Ocean.
Hotel Marquesa, nestled in the heart of Puerto de la Cruz, offers a delightful blend of central convenience and tranquil charm. Its enviable location places guests within easy access to the vibrant city center, historic district, scenic beachfront and a variety of shops and restaurants, creating an ideal base for exploring the northern part of the island. The hotel's beautiful architecture and inviting atmosphere further enhance the appeal of its prime position.
Guests generally have high praise for the breakfast offerings, highlighting the ample, varied selection of fresh and tasty buffet options that cater to both continental and local palates. Despite some criticisms regarding repetition and quality of specific items, many guests find the breakfast experience satisfying. Dinner at the hotel's buffet restaurant also receives mixed feedback. While appreciated for its taste, reasonable pricing and the enjoyable live music that enhances the evening ambiance, there are consistent remarks about the dishes often being served cold and the need for greater variety and improved service.
The rooms at Hotel Marquesa are noted for their spaciousness, comfort and cleanliness with many guests enjoying stunning views of the sea, port or old town. However, the hotel does show signs of aging with some guests pointing out dated furnishings and occasional maintenance issues such as non-functional air conditioning and noise disturbances. Despite these drawbacks, the central location and overall value for money are frequently mentioned as significant positives.
Cleanliness throughout the hotel is generally commendable with many guests highlighting the efforts of the meticulous cleaning staff. Public areas such as the lobby are well-maintained, contributing to a positive first impression. Nonetheless, some guests have flagged areas in need of more thorough cleaning and updates to older facilities.
The staff at Hotel Marquesa consistently receive high marks for their professional, friendly and helpful demeanor. From the reception desk to the housekeeping and restaurant teams, the staff's dedication significantly enhances the guest experience, making visitors feel genuinely welcomed and well cared for during their stay.
The rooftop pool is a standout feature, offering stunning panoramic views and a pleasant atmosphere for relaxation. While appreciated for its scenic charm, some guests note that the pool area could benefit from more frequent maintenance and updating.
Beachgoers will appreciate the hotel's proximity to the beachfront, described as within walking distance and very convenient. The location is also favorable for nightlife enthusiasts with easy access to vibrant restaurants, cafes, bars and live music performances, making it an ideal spot for immersing in local culture.
Despite some variability in the comfort of the beds with mixed reviews on mattress firmness, many guests find the beds supportive and conducive to a restful sleep. The three-star establishment manages to deliver good value for money, making it an attractive option for those seeking moderate accommodations without compromising on essential comforts.
In summary, Hotel Marquesa stands out for its exceptional location, friendly staff and overall value, offering a mostly positive experience with room for improvement in certain areas to refine the guest experience further.
4Dreams Hotel Chimisay, nestled in the heart of Puerto de la Cruz, provides an enviable location that guests repeatedly praise for its unparalleled convenience and serene atmosphere. The hotel's prime spot in the central pedestrian streets offers easy access to the city's main attractions, including the beach, harbor and numerous shops and restaurants. The rooftop terrace featuring a pool offers a relaxing spot with stunning views of the mountains and sea, adding to the hotel's charm.
Guests find the overall value for money very favorable, especially given the central location and the proximity to public transportation, making it ideal for both short and extended stays. The hotel's cleanliness also garners high marks with many appreciating the well-maintained rooms and bathrooms, supported by a diligent housekeeping staff that ensures a tidy environment and frequent replenishment of fresh towels and toiletries.
The staff at 4Dreams Hotel Chimisay consistently receives accolades for their friendliness, helpfulness and professional service. Specific members of the reception team are frequently mentioned for making guests feel warmly welcomed and well-assisted, contributing greatly to a positive hotel experience.
While the rooms are generally spacious and comfortable, equipped with essential amenities like TVs, fridges and balconies, they are also noted for their aging decor and lack of air conditioning. Some rooms suffer from inadequate soundproofing and outdated furniture, which can detract from the overall comfort for some visitors. Despite these issues, the hotel's commitment to cleanliness and the accommodating nature of the staff help mitigate some of the shortcomings.
The breakfast service at the hotel sees mixed reviews. Some guests appreciate the healthy options available, such as soya milk and gluten-free choices, but many find the variety lacking and the offerings somewhat basic. On busy days, the breakfast area can become chaotic with supplies running low, indicating room for improvement in this area.
Free Wi-Fi is available, though the connectivity can be inconsistent, particularly in the rooms and pool area. Positive feedback is mainly directed towards the strong signal in the lobby, while many report difficulties elsewhere in the hotel.
The rooftop pool, despite its small size, is highly regarded for its relaxing environment and beautiful views, though it does face some maintenance issues and cold water temperatures according to some guests. The hotel's convenient location near the beach and famous attractions like Loroparque makes it a suitable choice for families, though some noise disruptions from nearby nightlife can be a concern for light sleepers.
In summary, 4Dreams Hotel Chimisay offers a blend of convenience, comfort and excellent service, making it a popular and budget-friendly choice for many visitors. However, potential guests should be aware of the hotel's aging facilities and areas needing renovation, particularly if seeking a completely modern and tranquil stay. Despite these drawbacks, the hotel's prime location, friendly staff and good value for money provide a positive foundation for a pleasant visit to Puerto de la Cruz.
SUN-SEA in Puerto de la Cruz boasts an exceptional location that consistently impresses guests with its stunning ocean views and close proximity to the vibrant old town and picturesque harbor. The hotel's strategic positioning makes it an ideal base for exploring nearby attractions, dining, and entertainment, while also offering easy access to essential amenities like public transportation and parking. The accommodations at SUN-SEA further complement the outstanding location, with guests highlighting the modern, spotless apartments equipped with all necessary amenities for a comfortable stay, enhancing the feeling of home away from home.
The hotel is renowned for its immaculate cleanliness, with guests appreciating the well-equipped and aesthetically pleasing interiors. Attentive and friendly staff, particularly Maria, contribute significantly to a welcoming and positive guest experience. While occasional language barriers are noted, the staff's dedication to hospitality shines through, with most issues being minor in comparison to the overall satisfaction.
Despite mixed reviews on the Wi-Fi, many guests find the complimentary and mostly reliable internet connectivity to be a valuable convenience. The rooftop pool stands out as a delightful amenity, offering spectacular views and a tranquil atmosphere, complemented by the hotel's excellent location away from heavy tourist traffic but close enough to restaurants and shops.
Comfortable bedding receives varied feedback due to individual preferences, with many guests enjoying restful nights. Overall, SUN-SEA provides a satisfying stay through its superb location, cleanliness, friendly service, and convenient facilities, promising an idyllic experience in Puerto de la Cruz.
Apartamentos Park Plaza shines primarily through its central location in Puerto de la Cruz with many guests frequently praising its proximity to Plaza del Charco, various restaurants, bars, supermarkets and shops. The convenience of being close to the beach and the bus station is also a notable benefit, making it easy for visitors to explore the area or enjoy coastal activities. Despite this bustling setting, the apartments maintain a relatively peaceful atmosphere, making them an ideal choice for value-conscious travelers looking for both vibrancy and tranquility.
The breakfast offerings are another strong point with many guests applauding the variety and quality of the buffet. The affordable all-you-can-eat option is particularly popular, providing diverse and hearty choices including a good selection of fruits. Although some found it a bit heavy or wished for more variety over time, overall, the breakfast experience is well-regarded.
Rooms at Apartamentos Park Plaza are spacious, some with functional kitchenettes and balconies, allowing for pleasant views and additional natural light. However, the general state of the rooms is a mixed bag with numerous mentions of outdated furniture, poorly maintained bathrooms and the absence of air conditioning, making them less comfortable during hot weather. Cleanliness is a significant issue with many guests reporting dirty rooms and insufficient housekeeping.
The staff, however, consistently receive high marks for their friendliness, professionalism and willingness to assist guests in various capacities. The cheerful and helpful nature of the receptionists and breakfast staff contributes positively to the overall guest experience.
While the Wi-Fi service draws criticism for its sporadic and often weak signal, the rooftop pools, especially the renovated ones, receive positive remarks for their cleanliness, maintenance and the stunning views they offer. The sun terrace is another added bonus, appreciated by guests looking to relax and soak up the sun.
The proximity to the beach is frequently lauded with guests enjoying the short walks to the shoreline and the convenience of being near cafes, restaurants and essential amenities. However, accessibility can be an issue, as the property is somewhat difficult to navigate for those with mobility challenges despite some facilities for disabled guests.
Mixed reviews about the beds range from praises for comfortable mattresses and daily upkeep to complaints about hard, noisy and outdated beds, highlighting an area that could benefit from improvement.
In summary, Apartamentos Park Plaza excels with its central location, excellent staff, good breakfast offerings and delightful rooftop pools. However, it faces significant challenges with room cleanliness, outdated facilities and inconsistent Wi-Fi, suggesting areas that need attention to enhance the overall guest experience.
Hotel Marte is highly praised for its prime location, centrally situated in Puerto de la Cruz, making it convenient for exploring the city on foot. Its proximity to popular attractions, bus stations, restaurants and beaches is frequently highlighted by guests. The neighborhood is both vibrant and practical, offering nearby supermarkets and quiet streets for a tranquil stay.
The breakfast at Hotel Marte receives commendation for its variety, quality and service. Guests appreciate the extensive buffet selections and the freshness of the food. Attentive service, particularly from a friendly waitress named Beatriz, enhances the breakfast experience despite occasional minor issues such as slow refills and a small dining area that can become crowded.
Dinner at the hotel offers a mixed experience. For a reasonable price, the buffet-style dinner provides convenience and fresh, tasty options. However, the quality and variety could be improved, especially for vegetarians. Despite these drawbacks, the dining room's cleanliness and the staff's kindness contribute positively to the overall experience.
Cleanliness at Hotel Marte is a strong point with guests frequently noting the well-maintained rooms and common areas, such as the pool. Daily room cleaning and replacement of linens and towels are appreciated, although some guests mentioned outdated rooms that need renovation and better maintenance.
The staff is a significant highlight, consistently described as friendly, helpful and professional. Members like Belén, Beatriz, Luis and Miguel receive special mentions for their exceptional service, creating a welcoming and pleasant atmosphere throughout the hotel.
While the Wi-Fi is generally reliable in common areas and suitable for basic tasks, it can be inconsistent in the rooms with some guests experiencing weak signals and disconnections. Enhancing the Wi-Fi coverage and stability in all rooms could improve this aspect.
The gym facility, although clean, features outdated and sometimes broken equipment. Better signage and updates to the equipment would improve the guest experience. Similarly, the rooftop pool, praised for its views and cleanliness, could benefit from more comfortable chairs and extended hours, as it currently closes at 6 pm.
Hotel Marte's proximity to clean, accessible beaches is a boon for beach lovers with numerous beaches just a short walk away. However, parking can be challenging, especially during busy times. While free and affordable parking options are available nearby, the lack of a dedicated hotel parking area may require guests to plan ahead.
Families will find Hotel Marte to be accommodating with attentive and friendly service, particularly from staff members who go above and beyond to ensure a pleasant stay. This family-oriented approach, combined with its convenient location, cleanliness and welcoming staff, makes Hotel Marte a favorable choice for visitors to Puerto de la Cruz.
GF Noelia stands out as a well-positioned and convenient hotel, praised for its prime location near the beach, city center and numerous attractions such as Jardin Beach, Loro Park and the historic center. The hotel’s close proximity to a bus terminal, various establishments, supermarkets, the boardwalk and port further enhances its attractiveness, offering a central yet quiet setting with beautiful views like that of Mount Teide.
The breakfast experience at GF Noelia receives favorable reviews for its abundant and delicious offerings. Guests enjoy the variety of drinks and food available, which caters to different tastes, though a few have noted a lack of fresh vegetables and fruits. Despite this, the overall sentiment is that the breakfast buffet provides a satisfactory start to the day.
Dinner at GF Noelia receives mixed feedback. While some guests appreciate the taste, selection and good quality/price ratio, others have criticized the lack of variety and repetitive nature of the dishes. Affordably priced, the dinner could benefit from improved variety and quality to better satisfy guests.
The rooms at GF Noelia are frequently praised for their cleanliness and spaciousness. Guests enjoy the comfortable and pleasant ambiance with some rooms offering stunning views, especially from higher floors facing west. However, the decor and amenities are noted to be somewhat outdated and improvements in furnishings and bathroom conditions are suggested.
Cleanliness is a standout feature of the hotel with guests frequently highlighting the spotless nature of the rooms and common areas. The attentive and dedicated cleaning staff contribute significantly to maintaining high standards, though occasional lapses were noted by a few guests.
The staff at GF Noelia receive consistent commendation for their friendliness, helpfulness and professionalism. Guests appreciate the welcoming and attentive service provided across various departments, making the staff a memorable and positive aspect of their stay.
The rooftop pool, while small, is highly appreciated for its cleanliness, well-maintained condition and the picturesque views it offers. Though some guests found the pool water cold and the operating hours limited, the overall consensus is that the pool is a delightful amenity providing a serene environment for relaxation.
Feedback on the beds is varied with many guests finding them comfortable and conducive to a good night's sleep. However, some guests reported discomfort due to issues like noisy or outdated mattresses and the arrangement of beds could be improved.
Overall, GF Noelia offers a pleasant stay with a prime location, excellent service and a relaxing rooftop pool, making it a favored choice for travelers seeking comfort and convenience in Puerto de la Cruz.