4-Star HotelThis hotel is located on Harbour Island and features a spa center and an outdoor pool. The rooms are spacious, and the staff is friendly. The hotel also offers halal food options.
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Summary of reviews related to the '4 Star' categoryKrystal Beach Hotel, generally regarded as a four-star establishment, presents a mixed experience according to guest reviews. On the optimistic side, many guests praise the hotel for its decent four-star quality and feel it matches the expectations of a four-star property. With superb facilities and a rating of 9.00/10 from some visitors, the hotel often delivers an excellent four-star experience, making it a great option for travelers seeking a reliable stay.
However, not all feedback aligns with this positive sentiment. Several guests have expressed disappointment in the service quality, noting that it falls short of four-star standards. Instances of inadequate cleanliness and deteriorating service have been mentioned, contributing to a less than stellar impression for a four-star rating. This accumulating disappointment has caused some to question the hotel's adherence to its four-star status.
In summary, while Krystal Beach Hotel has received commendations for its facilities and some aspects of its overall experience, concerns about service quality and consistency suggest that it may not always live up to the full expectations of a four-star hotel.
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