Ella Rock Heaven
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Summary of reviewsElla Rock Heaven offers a remarkable experience for guests, especially highlighted by its prime location, delightful culinary offerings and exceptional staff. Situated just a short five-minute walk from the main street of Ella, the hotel strikes a perfect balance between accessibility to the town's lively spots and maintaining a serene, tranquil environment. Guests frequently commend the breathtaking views of the highlands and Ella Rock from the rooms and the rooftop terrace, making it a delightful retreat that enhances the overall experience.
The breakfast at Ella Rock Heaven stands out as a memorable highlight, consistently praised for its delicious and varied options, large portions and the inclusion of both western and traditional Sri Lankan dishes. The staff's dedication to breakfast preparation and the stunning views from the terrace further elevate this morning experience. Dinner, while featuring a limited evening menu, also receives positive feedback for the food quality and the enjoyable cooking class offered by the hotel.
Rooms at Ella Rock Heaven are appreciated for their spaciousness, comfort and large balconies with spectacular views. Despite some mentions of outdated decor and the need for renovations in certain areas, guests emphasize the cleanliness of the rooms and the overall satisfactory value for money provided by the charming and simple accommodations. Minor cleanliness issues in some areas have been noted, but the general sentiment leans towards a fundamentally clean and comfortable environment.
One of the highest accolades for Ella Rock Heaven goes to its exceptional staff. Guests frequently highlight the friendliness, attentiveness and helpful nature of the team, including the new owners. The staff's warm and proactive approach significantly enhances the guest experience, creating a familial and hospitable atmosphere that makes stays memorable. The responsiveness and proficiency in English of the owner add to the convenience and comfort of the stay.
Overall, Ella Rock Heaven presents a well-rounded experience with its strategic location, delicious breakfast, lovely views, comfortable rooms and outstanding staff, making it a highly recommended choice for travelers visiting Ella.
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The breakfast at Ella Rock Heaven stands out as a memorable highlight, consistently praised for its delicious and varied options, large portions and the inclusion of both western and traditional Sri Lankan dishes. The staff's dedication to breakfast preparation and the stunning views from the terrace further elevate this morning experience. Dinner, while featuring a limited evening menu, also receives positive feedback for the food quality and the enjoyable cooking class offered by the hotel.
Rooms at Ella Rock Heaven are appreciated for their spaciousness, comfort and large balconies with spectacular views. Despite some mentions of outdated decor and the need for renovations in certain areas, guests emphasize the cleanliness of the rooms and the overall satisfactory value for money provided by the charming and simple accommodations. Minor cleanliness issues in some areas have been noted, but the general sentiment leans towards a fundamentally clean and comfortable environment.
One of the highest accolades for Ella Rock Heaven goes to its exceptional staff. Guests frequently highlight the friendliness, attentiveness and helpful nature of the team, including the new owners. The staff's warm and proactive approach significantly enhances the guest experience, creating a familial and hospitable atmosphere that makes stays memorable. The responsiveness and proficiency in English of the owner add to the convenience and comfort of the stay.
Overall, Ella Rock Heaven presents a well-rounded experience with its strategic location, delicious breakfast, lovely views, comfortable rooms and outstanding staff, making it a highly recommended choice for travelers visiting Ella.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Free Wi-Fi
Small Hotel
Guest Reviews
Ella Rock Heaven offers a superb location with easy access to the city center of Ella. Perfectly positioned just a short 5-minute walk from the main street, it allows guests to enjoy the town's restaurants and attractions without the hustle and bustle. The hotel provides a tranquil retreat with breathtaking views of the highlands and Ella Rock, ensuring a relaxing stay.
Guests appreciate the spacious, clean rooms and the strategic placement of the hotel, giving the best of both worlds: proximity to the lively parts of Ella and a peaceful environment. The stunning views from the rooms and the rooftop terrace enhance the overall experience, making breakfasts especially delightful. Travelers frequently highlight the spectacular vistas from both the rooms and the terrace, underscoring the unique elevated position of the hotel.
The location is frequently praised for being close enough to the town center while offering a quiet and secluded setting. This balance makes it an excellent choice for those looking to explore Ella's attractions on foot without compromising on serenity. Whether it's the easy access to Ella Railway Station or the market, guests find the hotel's location very convenient and well-suited for a pleasant stay.
Ella Rock Heaven receives consistent praise for its breakfast offerings. Guests frequently describe the breakfast as "delicious," "very good," and "spectacular," often highlighting the variety and quality of the food provided. Many reviews commend the large and plentiful portions with some guests specifically appreciating the inclusion of both western and traditional Sri Lankan dishes.
The staff's dedication to breakfast preparation is also noted with comments about the effort and care put into serving guests each morning. The breakfast experience is further elevated by the stunning views from the terrace, adding a delightful ambiance to the meal. Overall, the breakfast at Ella Rock Heaven is a standout feature, winning accolades for its taste, variety and the attentive service provided by the staff.
Ella Rock Heaven receives praise for its culinary offerings, particularly the breakfast, which guests frequently describe as delicious. The food in the upstairs restaurant also garners positive feedback, further highlighting the hotel's strength in providing tasty meals. Guests note the addition of a cooking class as a delightful and interesting experience, both enjoyable and educational with the dishes prepared during the class receiving commendations for their flavor. While the hotel lacks a bar and offers a limited evening restaurant menu, these aspects do not significantly detract from the overall dining experience. A minor criticism involves the simplicity of a sandwich option, but this is overshadowed by the generally positive remarks about the food quality.
Ella Rock Heaven offers a range of rooms that cater to travelers seeking comfort and spectacular views. Many guests appreciate the spacious and comfortable accommodations, often featuring large beds and individual balconies overlooking stunning vistas of Ella Rock. These rooms are described as simple but clean, providing basic amenities in a well-maintained environment.
While the establishment has received praise for its cleanliness and excellent location close to the city center, it has also been noted that the rooms are somewhat old-fashioned and could benefit from renovations, particularly in the bathrooms. Some rooms were reported to have a musty smell and visible mold and a few guests mentioned that the shower and mattresses could use improvements.
Despite these minor setbacks, the charm of the accommodation lies in its simplicity and the extraordinary views it offers. The building itself may be old, but guests find the overall value for money quite satisfactory, especially with the scenic landscapes right from their private balconies.
Ella Rock Heaven has garnered a range of opinions regarding its cleanliness. Guests have praised the establishment for its clean and comfortable rooms, often describing them as very clean or spotless. The bed cleanliness has also been highlighted positively. Visitors appreciated the beautiful views from the clean rooms.
However, there are mixed reviews as some visitors mentioned that certain areas did not seem very clean with specific references to dirty cups, trash in the bathroom and an overall atmosphere of uncleanliness. Some noted outdated and uncared-for plants, adding to the less favorable impressions. Despite this, the overall sentiment leans towards a fundamentally clean environment with ensuring comfort for the guests.
Ella Rock Heaven has garnered positive attention for its exceptional staff, who frequently receive high praise from guests. The new owners, along with the team, have cultivated an atmosphere of friendliness and respect that sets a welcoming tone from the moment guests arrive. The staff are described as super friendly with many reviews highlighting their attentiveness and kind nature. They are consistently helpful, always making an effort to assist guests with their needs and provide valuable assistance.
Hosts are noted for their perpetual smiles and proactive approach, enhancing the overall guest experience with their engaging demeanor. Reviews commend the staff for putting significant effort into breakfast, ensuring a delightful start to each day. Notably, the owner is praised for their responsiveness and proficiency in English, which further adds to the convenience and comfort of the stay.
Overall, guests repeatedly express that everyone who works at Ella Rock Heaven contributes positively to the familial and hospitable vibe that makes a stay there so memorable.
Location Show Map
Location
Guests appreciate the spacious, clean rooms and the strategic placement of the hotel, giving the best of both worlds: proximity to the lively parts of Ella and a peaceful environment. The stunning views from the rooms and the rooftop terrace enhance the overall experience, making breakfasts especially delightful. Travelers frequently highlight the spectacular vistas from both the rooms and the terrace, underscoring the unique elevated position of the hotel.
The location is frequently praised for being close enough to the town center while offering a quiet and secluded setting. This balance makes it an excellent choice for those looking to explore Ella's attractions on foot without compromising on serenity. Whether it's the easy access to Ella Railway Station or the market, guests find the hotel's location very convenient and well-suited for a pleasant stay.
Breakfast
The staff's dedication to breakfast preparation is also noted with comments about the effort and care put into serving guests each morning. The breakfast experience is further elevated by the stunning views from the terrace, adding a delightful ambiance to the meal. Overall, the breakfast at Ella Rock Heaven is a standout feature, winning accolades for its taste, variety and the attentive service provided by the staff.
Dinner
Rooms
While the establishment has received praise for its cleanliness and excellent location close to the city center, it has also been noted that the rooms are somewhat old-fashioned and could benefit from renovations, particularly in the bathrooms. Some rooms were reported to have a musty smell and visible mold and a few guests mentioned that the shower and mattresses could use improvements.
Despite these minor setbacks, the charm of the accommodation lies in its simplicity and the extraordinary views it offers. The building itself may be old, but guests find the overall value for money quite satisfactory, especially with the scenic landscapes right from their private balconies.
Cleanliness
However, there are mixed reviews as some visitors mentioned that certain areas did not seem very clean with specific references to dirty cups, trash in the bathroom and an overall atmosphere of uncleanliness. Some noted outdated and uncared-for plants, adding to the less favorable impressions. Despite this, the overall sentiment leans towards a fundamentally clean environment with ensuring comfort for the guests.
Staff
Hosts are noted for their perpetual smiles and proactive approach, enhancing the overall guest experience with their engaging demeanor. Reviews commend the staff for putting significant effort into breakfast, ensuring a delightful start to each day. Notably, the owner is praised for their responsiveness and proficiency in English, which further adds to the convenience and comfort of the stay.
Overall, guests repeatedly express that everyone who works at Ella Rock Heaven contributes positively to the familial and hospitable vibe that makes a stay there so memorable.
No, Ella Rock Heaven doesn't have any pool.
No, a spa isn't available at Ella Rock Heaven.
Yes, Ella Rock Heaven welcomes dogs.
No, parking facilities aren't available at Ella Rock Heaven.
No, Ella Rock Heaven doesn't have a gym.
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