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Summary of reviewsHIDE ELLA Hotel & Resort, nestled in the heart of Ella, provides an exceptional blend of natural beauty, tranquility, and convenience, making it an ideal choice for travelers seeking both relaxation and exploration. Its location offers breathtaking views of Ella Rock and surrounding mountains, while being just a short walk from the bustling town center, providing easy access to local attractions.
The hotel’s breakfast experience stands out with its variety and quality, offering delicious Sri Lankan and continental options accompanied by stunning panoramic views from the Sky Bar. Although dinner receives mixed feedback, guests appreciate the freshness and value of many culinary offerings. The rooftop restaurant is particularly praised for its delightful European-style dishes.
The rooms at HIDE ELLA combine modern design with comfort, equipped with luxurious amenities and breathtaking vistas, offering a peaceful retreat. Guests commend their cleanliness, spaciousness, and modern aesthetics, although some suggest improvements in noise isolation and room size.
Staff at the resort are frequently highlighted for their exceptional service and friendliness, contributing significantly to a warm and welcoming atmosphere. The pool area, characterized by its stunning design and serene environment, offers a tranquil escape with its infinity edge and views over the valley, despite limited seating.
While the beds offer mixed levels of comfort due to firmness, many guests still enjoy a restful night's sleep. Overall, HIDE ELLA Hotel & Resort is celebrated for its luxurious and picturesque setting, making it an outstanding choice for travelers seeking a memorable and relaxing experience amidst the natural beauty of Ella. Show more
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Categories
Resort Taking Steps Towards Sustainability
Designed to blend with nature, this hotel is built into a 60-degree slope and is surrounded by an acre of nature. Its architectural approach aims to harmonize with the natural landscape.
Family Friendly Resort
HIDE ELLA Hotel & Resort offers a luxurious stay with panoramic views of the mountainous landscapes. It's perfect for families seeking luxury in the heart of Sri Lanka's scenic hill country.
Resort with Swimming Pool
HIDE ELLA Hotel & Resort is praised for its pool facilities. It is well-located near the Nine Arch Bridge.
Outdoor Pool
Business Resort
Offers amenities such as free Wi-Fi, concierge services, and possibly fax services. These features support business-related tasks and communication.
Accessible Resort
This hotel and resort is stated to have accessible facilities, aiming to ensure a comfortable and convenient stay for guests with accessibility requirements.
Resort with Rooms With Jacuzzi / Hot-tub
HIDE ELLA Hotel & Resort, located in Ella, likely offers rooms with jacuzzi or hot tub facilities with views of the surrounding natural landscapes. The rooms are designed for relaxation, complementing the overall resort experience.
4-Star Resort
This resort offers luxurious accommodations with stunning views, blending seamlessly with the natural landscape. It features unique designs built into a 60-degree slope, providing breathtaking scenery and a memorable stay.
Resort with Outdoor Pool
This hotel and resort features an outdoor swimming pool for guests. It is listed among hotels in Ella offering pool facilities.
Luxury Resort
Resort with Free Wi-Fi
Resort with Parking
Room Types
Deluxe Double Room with Ella Rock ViewProviding free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV with satellite channels, a private entrance, a minibar, a tea and coffee maker as well as mountain views. The unit offers 1 bed.
Deluxe Twin Room with Ella Rock ViewProviding free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned twin room provides a flat-screen TV with satellite channels, a private entrance, a minibar, a tea and coffee maker as well as mountain views. The unit offers 2 beds.
Premium Double Room with Balcony with Hot Tub with Ella Rock ViewThis double room's special feature is the hot tub. Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV with satellite channels, a private entrance, a minibar, a tea and coffee maker as well as mountain views. The unit offers 1 bed.
Premium Family Room with Balcony with Hot Tub with Ella Rock ViewGuests will have a special experience as the family room features a hot tub. The spacious family room offers air conditioning, a private entrance, a balcony with mountain views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
Double Room with Garden ViewThis double room features a hot tub. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, a private entrance, a minibar and a tea and coffee maker. The unit has 1 bed.
Guest Reviews
Location
Located in the heart of Ella, HIDE ELLA Hotel & Resort offers an exceptional blend of convenience and tranquility, making it a prime spot for both relaxation and exploration. Guests are enchanted by the stunning and breathtaking views of Ella Rock and the surrounding mountains and valleys, offering a visual feast from the rooms and balconies. The hotel's position provides a peaceful retreat while remaining within easy walking distance to the town center, where guests can enjoy local attractions, dining, and activities. Despite its centrality, the hotel is tucked away from the hustle and bustle, providing a quiet escape without sacrificing accessibility. The slightly uphill walk back to the hotel adds a touch of adventure to the stay, further enhancing the overall experience. The modern and charming property, coupled with friendly and helpful staff, ensures a comfortable and welcoming atmosphere. With its perfect balance of seclusion and proximity to key attractions like Little Adam's Peak and the Nine Arches Bridge, this location is an ideal choice for travelers seeking both spectacular scenery and easy access to Ella's vibrant offerings.
Breakfast
At HIDE ELLA Hotel & Resort, the breakfast experience leaves a lasting impression on guests, revealing a delightful assortment of culinary offerings. The breakfast is consistently praised for being delicious and offering a wide variety of options. Many guests consider it the best breakfast they had during their travels, enjoying a hearty mix of Sri Lankan and continental dishes, sometimes complemented by fresh juices and freshly cooked selections. The setting enhances the dining experience, with panoramas and lovely views available at the Sky Bar and breakfast areas, creating a memorable ambiance.
Guests appreciate the diversity of breakfast choices, including eggs cooked to order and fresh fruits. The breakfast buffet is often described as rich and varied, while some reviews note it could be expensive and not always included with the room. A few travelers mention that the breakfast can be limited or standard without a distinct wow factor. Nonetheless, the majority enjoy the superb quality, especially noting special touches, like accommodating early risers with customized breakfast packages for those heading out on a safari.
Overall, HIDE ELLA excels at delivering delicious breakfasts with great value, garnering commendation for both the culinary experience and picturesque dining environments.
Dinner
The dining experience at HIDE ELLA Hotel & Resort presents a mixed bag of reviews, with many guests highlighting both positive aspects and areas for improvement. On the positive side, several guests found the dinner to be delicious, with comments praising the freshness and variety of options available. Others appreciated the enjoyable culinary experience, noting it as a great value for money. The rooftop restaurant, in particular, was mentioned for its delightful food, and there were instances where guests were pleased with the European-style dinner offerings.
However, some guests expressed dissatisfaction with certain aspects of the dinner. Criticisms included instances of poor quality, basic dishes, and food that was cold despite heated serving pans. There were remarks about limited dining choices and slow dinner service, with some guests feeling that the food needed more flavor and seasoning. Overall, while many found a satisfying meal at a good price, there were recurring suggestions for improvement to enrich the dining experience for all guests.
Rooms
Nestled in the serene locale of Ella, HIDE ELLA Hotel & Resort offers rooms that amalgamate modern design with comfort and stunning vistas. Guests frequently commend the breathtaking views, particularly of Ella Rock, which provide an awe-inspiring backdrop each morning. Many rooms are lauded for their luxurious feel, being well-equipped, and modern aesthetics. The furnishings are both stylish and comfortable, with beds offering a restful night's sleep, making it an ideal spot for extended stays.
The hotel guarantees peace and quiet, a sought-after feature amongst visitors seeking tranquility. Rooms are often described as clean and spacious, with some even featuring added luxuries like a jacuzzi or balcony, enhancing the overall experience. However, a few guests note that the rooms are on the smaller side and noise isolation could be improved. Despite this, the modern decor and clever use of space make them functional and a good choice for accommodation.
While some rooms might appear run down or compact, the cleanliness and the facilities provided make it a desirable choice for travelers in Sri Lanka. The overpowering views paired with well-maintained amenities ensure a memorable stay at HIDE ELLA Hotel & Resort.
Beds
Nestled in the heart of Ella, HIDE ELLA Hotel & Resort offers a range of bed experiences that cater to diverse comfort preferences. Many guests highlight the spaciousness and comfort of the beds, appreciating their generous size and inviting nature. The resort seems to strike a balance between firmness and comfort, although some guests find the beds harder than typical hotel accommodations. While there are mixed reviews regarding the level of comfort, with some noting that certain beds are less inviting or feature a rigid slatted frame, others emphasize the exquisite comfort they experienced. Overall, HIDE ELLA provides good bed quality enhanced by stunning views, ensuring guests can relax in a setting of natural beauty.
Cleanliness
Nestled in a picturesque location, HIDE ELLA Hotel & Resort stands out for its commitment to cleanliness and modern aesthetics. The establishment is consistently praised for its impeccably clean rooms, considered spacious by guests, offering comfort and modern furnishings that enhance the overall experience. Furthermore, the hotel facilities are described as modern and clean, providing a sense of freshness and well-maintained surroundings for its visitors.
The hotel's attention to detail extends to a smooth check-in process, ensuring a welcoming start to any stay. The staff at the resort receive high accolades for their friendliness and helpful demeanor, contributing significantly to the positive atmosphere.
However, certain areas, such as the bathrooms, have attracted some critique for maintenance issues, signaling room for improvement. Despite these occasional drawbacks, guests remain impressed by the thoughtful design of the property and the stunning views it affords.
Overall, while there are isolated comments about room size and bathroom maintenance, the resort's dedication to cleanliness and guest satisfaction largely meets expectations and contributes to a memorable retreat in Ella.
Staff
At HIDE ELLA Hotel & Resort, guests consistently praise the exceptional quality and warmth of the staff. Visitors repeatedly highlight the friendliness and helpfulness that characterize the guest experience, with many comments noting that the team is not only accommodating but often goes above and beyond to ensure a pleasant stay. The staff is described as professional, attentive, and kind, creating a welcoming atmosphere throughout the hotel. Even more, the personnel offer top-notch customer service, responding swiftly and effectively to requests. Although there might be occasional lapses, such as moments of inattention at reception, these are rare and do not overshadow the overwhelmingly positive interactions reported. The staff's dedication to hospitality is evident, as they provide guests with thoughtful touches like lovely room setups. Such exemplary service, combined with affordable pricing, makes the experience at HIDE ELLA particularly memorable. Whether it's their courteous demeanor, prompt assistance, or professional manner, the hotel staff earns high marks from those who stay, creating a hospitable environment that keeps guests feeling well cared for and valued.
Pool
Nestled amidst lush greenery, the pool at HIDE ELLA Hotel & Resort offers guests a tranquil escape with its stunning design and inviting ambiance. Although some mention it being on the cooler side, the crystal-clear waters and well-maintained area provide a refreshing experience. The pool's picturesque surrounding jungle adds a unique touch, allowing visitors to enjoy observing local wildlife, such as monkeys. Its lovingly designed infinity edge offers breathtaking views over the valley, creating a serene environment ideal for relaxation.
The pool area is intimate, contributing to a cozy atmosphere enhanced by the natural landscape. While the space is limited, it maintains high standards with additional amenities such as a hot tub, steam room, and sauna. Though the area could benefit from more seating and sunbathing options, guests appreciate its beauty and the excellent breakfast accompanying their poolside experience. A visit to the pool area, with its harmonious blend of nature and luxury, promises a delightful retreat that highlights the tranquil vibe of the resort's surroundings.
Luxury
Nestled in a serene and picturesque setting, HIDE ELLA Hotel & Resort stands out as an exceptional choice for travelers seeking tranquility and luxury. Its breathtaking views and spectacular design offer a visually stunning experience that leaves a lasting impression. The hotel is beautifully maintained, with its new and clean facilities contributing to a sense of elegance and comfort. Guests frequently highlight the hot tub setting as adding a touch of luxury, creating an incredibly rejuvenating atmosphere.
Despite being the priciest option amongst its competitors, the hotel garners praise for its impressive aesthetics and outstanding vistas. These features are consistently noted as exceeding expectations, making it highly recommended by many who have experienced its allure. Although some find it costly for a four-star establishment, the consensus is that the overall experience is extraordinary, with the hotel often described as a hidden gem that combines tranquility, luxury, and impeccable service.
Yes, HIDE ELLA Hotel & Resort has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at HIDE ELLA Hotel & Resort.
No, HIDE ELLA Hotel & Resort doesn't allow dogs.
Yes, parking facilities are available at HIDE ELLA Hotel & Resort.