SureStay Hotel by Best Western Ellensburg
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Summary of reviewsSureStay Hotel by Best Western Ellensburg consistently earns positive reviews across various categories, creating a commendable experience for its guests. Conveniently located near the I-90 freeway, the hotel serves as an ideal stopover for travelers, offering easy access to dining options, Starbucks, and Tesla Superchargers. The proximity to Central Washington University and local attractions further enhances its appeal, complemented by a clean and quiet environment with friendly staff.
The hotel's breakfast offerings receive praise for variety, especially the make-your-own waffle station, which is a hit among families. Though some guests wish for more options, the overall experience is elevated by attentive breakfast staff and a satisfying assortment of items.
Rooms are described as spacious and clean, featuring amenities such as coffee makers, microwaves, and fridges that add to guest convenience. While noise disturbances are minimal, guests appreciate the comfortable accommodations and value for money.
Cleanliness is a consistent highlight, with the hotel maintaining a high standard across both rooms and public areas. This, along with the quiet atmosphere and accommodating staff, ensures a pleasant stay.
The staff's friendliness and professionalism significantly enhance the guest experience, with team members frequently going above and beyond to assist and create a welcoming environment.
The indoor pool and hot tub are notable amenities, offering cleanliness and extended hours for guest enjoyment. While occasional issues arise, the facilities remain a popular feature.
The beds receive mixed reviews; however, the majority find them comfortable, thanks to recent bedding upgrades. Lastly, the hotel is praised for its dog-friendly policy, making it an attractive choice for pet owners seeking convenience and comfort.
Overall, SureStay Hotel by Best Western Ellensburg offers a delightful, strategically located option for travelers, backed by exceptional hospitality and thoughtful amenities.
Categories
The hotel's breakfast offerings receive praise for variety, especially the make-your-own waffle station, which is a hit among families. Though some guests wish for more options, the overall experience is elevated by attentive breakfast staff and a satisfying assortment of items.
Rooms are described as spacious and clean, featuring amenities such as coffee makers, microwaves, and fridges that add to guest convenience. While noise disturbances are minimal, guests appreciate the comfortable accommodations and value for money.
Cleanliness is a consistent highlight, with the hotel maintaining a high standard across both rooms and public areas. This, along with the quiet atmosphere and accommodating staff, ensures a pleasant stay.
The staff's friendliness and professionalism significantly enhance the guest experience, with team members frequently going above and beyond to assist and create a welcoming environment.
The indoor pool and hot tub are notable amenities, offering cleanliness and extended hours for guest enjoyment. While occasional issues arise, the facilities remain a popular feature.
The beds receive mixed reviews; however, the majority find them comfortable, thanks to recent bedding upgrades. Lastly, the hotel is praised for its dog-friendly policy, making it an attractive choice for pet owners seeking convenience and comfort.
Overall, SureStay Hotel by Best Western Ellensburg offers a delightful, strategically located option for travelers, backed by exceptional hospitality and thoughtful amenities.
Dog Friendly Hotel
SureStay Hotel by Best Western Ellensburg welcomes one dog up to 40 lbs for a fee, and two dogs up to 40 lbs for a higher fee. Dogs may not be left unattended in rooms. There is grass on the property for pet use. Cats are not allowed.
Business Hotel
SureStay Hotel by Best Western Ellensburg is equipped with a 24-hour business center that offers services such as printing, copier, and fax. It has one meeting room with 576 sq ft of space, suitable for up to 24 people, and provides complimentary high-speed internet access in all guest rooms and public areas.
Hotel with EV Charging Stations
This hotel has 12 Tesla EV chargers, offering substantial charging capacity for electric vehicles. The hotel is a 100% non-smoking facility and provides complimentary breakfast.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Accessible Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Nestled in Ellensburg, the SureStay Hotel by Best Western boasts a prime location that consistently garners praise from visitors. The hotel is conveniently situated near the I-90 freeway, making it an easy find for travelers and a perfect stopover. Guests appreciate the proximity to a variety of dining options, including fast food choices and local restaurants, and enjoy the ease of access to essential amenities like Starbucks and electric charging stations. The location is also an advantage for those attending events, such as tournaments at nearby baseball fields or visiting Central Washington University.
Many guests highlight the hotel's central position, which allows for a straightforward drive to downtown Ellensburg's historic district and other attractions. The welcoming atmosphere is complemented by a clean, quiet environment, augmented by friendly, helpful staff. The availability of Tesla Superchargers is an added bonus for eco-conscious travelers. Overall, the SureStay Hotel offers a convenient, comfortable stay that aligns with the expectations of those seeking a strategically located accommodation in Ellensburg.
Nestled in the charming town of Ellensburg, the SureStay Hotel by Best Western offers a breakfast experience that leaves quite the impression on its guests. Many visitors praise the breakfast for its variety, noting that there's a pleasing assortment of both hot and cold options available. A frequent highlight is the make-your-own waffle station, a hit for families and travelers seeking a fun and interactive start to their morning.
The breakfast buffet often features popular items like biscuits and gravy, which have been described as tasty and satisfying. Additionally, guests can enjoy a complimentary spread that includes cereal, fruit, juice, milk, and even doughnuts, creating a balanced mix to suit different tastes.
The breakfast area staff receives commendations for being friendly and attentive, enhancing the overall dining experience. Despite some guests feeling the breakfast options were a bit basic or lacking in protein and fruit, many appreciate the convenience and complimentary nature of the morning meal, finding it a delightful boost ahead of a day of travel.
Overall, while certain offerings like the continental breakfast have room for expansion, SureStay's breakfast generally provides a pleasant start to the day, complete with thoughtful service and a few standout culinary treats.
SureStay Hotel by Best Western Ellensburg seems to consistently deliver when it comes to spacious and clean accommodations. Many guests describe the rooms as notably large, with comfortable beds and amenities such as a coffee maker, microwave, and fridge that enhance the stay. The majority of reviews highlight the cleanliness of the rooms, with some noting the recent remodeling and good overall condition of the facilities.
Noise levels appear to be mostly managed, providing a quiet environment conducive to rest. However, a few guests experienced noise disturbances from neighboring rooms. Despite this, the hotel's location and generally budget-friendly nature are well-received by visitors.
While some reviews mention issues like lingering smells and rooms that could benefit from further updates, guests are often pleased with the overall comfort and functionality, finding their stays satisfactory. The friendly staff adds to the positive experience, along with the decent breakfast offerings.
SureStay Hotel by Best Western Ellensburg does well as a clean and comfortable choice for travelers seeking value and convenience along their journey.
Visitors to the SureStay Hotel by Best Western Ellensburg have shared mixed sentiments about the beds. Many guests appreciate the comfort offered, with numerous reviews highlighting the beds as being very comfortable or even crazy-comfy, contributing to a restful night's sleep. Some guests particularly noted the abundance of fluffy pillows enhancing their experience. The hotel's emphasis on new beds has also been positively mentioned, indicating a recent upgrade in bedding standards.
Despite the positive feedback, other guests have expressed a contrasting perspective, describing the beds as hard, creaky, or akin to sleeping on a board. There are mentions of the bedding being minimal and the pillows of poor quality, yet these critiques seem less frequent compared to the praises.
Overall, while there are some varied opinions, the majority of guests seem to find the beds at SureStay Hotel comfortable enough for a satisfactory stay, with continuous updates presumably addressing former concerns.
SureStay Hotel by Best Western Ellensburg is committed to maintaining a high standard of cleanliness, which many guests have praised. The hotel is described as being very clean, with spotless rooms and tidy amenities, contributing to a comfortable and relaxing stay. While some aspects of the hotel, such as the carpets in the halls, show signs of wear typical of an older building, guests still found their rooms to be clean and ready for use, often commending the cleanliness of both the rooms and bathrooms. The hotel also benefits from a quiet atmosphere, ensuring a peaceful night's rest on comfortable beds. The staff's friendliness and helpfulness add to the positive experience, with many visitors noting that everything was clean where it mattered most. The convenient location and reasonable pricing are appreciated, making it a pleasant and budget-friendly choice for travelers. Guests seem satisfied overall, indicating they would choose to stay at this clean and comfortable hotel again.
At the SureStay Hotel by Best Western Ellensburg, guests consistently appreciate the welcoming atmosphere created by the hotel's staff. The reviews highlight the exceptional friendliness and helpfulness of the team, including front desk personnel and breakfast attendants. Both evening and morning staff members receive praise for their professional demeanor and ability to greet guests warmly, making them feel immediately at ease. The accommodating and kind nature of the employees is evident throughout various interactions, whether addressing inquiries or ensuring the smooth running of services. Particularly notable are instances where the staff have gone above and beyond, offering assistance and demonstrating their knowledge to meet guests' needs effectively. Such interactions speak volumes about their dedication to providing courteous service. The cleaning staff also contribute positively to the overall experience by maintaining cleanliness and approaching their tasks with a friendly attitude. Overall, the wonderful staff at the hotel play a crucial role in enhancing guests' stays, leaving a lasting impression with their personable and efficient service.
The SureStay Hotel by Best Western Ellensburg offers an indoor swimming pool and hot tub that have become a highlight for many guests during their stay. Visitors frequently commend the hotel for maintaining a clean and well-cared-for pool area. It’s a popular feature not just because of its cleanliness, but also due to the long pool opening hours, often appreciated by those who enjoy late-night swims. The pool is generally well-received, with many guests describing it as great and beautiful, although some noted that it can be a bit cold. The addition of a hot tub is a bonus, described as great and enjoyable, despite occasional functionality issues. The presence of both the pool and hot tub often plays a significant role in guests’ decision to stay at this property, adding to the fun and relaxation of their visit.
SureStay Hotel by Best Western Ellensburg receives positive feedback for its pet-friendly environment, making it an appealing choice for travelers with dogs. Guests repeatedly highlight the hotel's friendly and accommodating hosts, who foster a welcoming atmosphere for animals. The facility offers convenient areas for easy dog walking, further enhancing its reputation as a suitable destination for pet owners. While some guests note that the pet policy could be made more visible in booking listings, the overall experience is one of ease and comfort for those traveling with pets. Additionally, there is flexibility regarding pet charges, with the option for adjustments upon checkout.
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Location
Many guests highlight the hotel's central position, which allows for a straightforward drive to downtown Ellensburg's historic district and other attractions. The welcoming atmosphere is complemented by a clean, quiet environment, augmented by friendly, helpful staff. The availability of Tesla Superchargers is an added bonus for eco-conscious travelers. Overall, the SureStay Hotel offers a convenient, comfortable stay that aligns with the expectations of those seeking a strategically located accommodation in Ellensburg.
Breakfast
The breakfast buffet often features popular items like biscuits and gravy, which have been described as tasty and satisfying. Additionally, guests can enjoy a complimentary spread that includes cereal, fruit, juice, milk, and even doughnuts, creating a balanced mix to suit different tastes.
The breakfast area staff receives commendations for being friendly and attentive, enhancing the overall dining experience. Despite some guests feeling the breakfast options were a bit basic or lacking in protein and fruit, many appreciate the convenience and complimentary nature of the morning meal, finding it a delightful boost ahead of a day of travel.
Overall, while certain offerings like the continental breakfast have room for expansion, SureStay's breakfast generally provides a pleasant start to the day, complete with thoughtful service and a few standout culinary treats.
Rooms
Noise levels appear to be mostly managed, providing a quiet environment conducive to rest. However, a few guests experienced noise disturbances from neighboring rooms. Despite this, the hotel's location and generally budget-friendly nature are well-received by visitors.
While some reviews mention issues like lingering smells and rooms that could benefit from further updates, guests are often pleased with the overall comfort and functionality, finding their stays satisfactory. The friendly staff adds to the positive experience, along with the decent breakfast offerings.
SureStay Hotel by Best Western Ellensburg does well as a clean and comfortable choice for travelers seeking value and convenience along their journey.
Beds
Despite the positive feedback, other guests have expressed a contrasting perspective, describing the beds as hard, creaky, or akin to sleeping on a board. There are mentions of the bedding being minimal and the pillows of poor quality, yet these critiques seem less frequent compared to the praises.
Overall, while there are some varied opinions, the majority of guests seem to find the beds at SureStay Hotel comfortable enough for a satisfactory stay, with continuous updates presumably addressing former concerns.
Cleanliness
Staff
Pool
Dog Friendly
Yes, SureStay Hotel by Best Western Ellensburg has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at SureStay Hotel by Best Western Ellensburg.
Yes, SureStay Hotel by Best Western Ellensburg welcomes dogs.
No, parking facilities aren't available at SureStay Hotel by Best Western Ellensburg.
No, SureStay Hotel by Best Western Ellensburg doesn't have a gym.
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