Accessible HotelThis hotel offers King Accessible Rooms with a generous 35 square meters of space, featuring specific accessible amenities such as grab rails, walk-in showers, and emergency pull cords. It provides 8 accessible parking spaces, assistive listening devices, an elevator, handrails in hallways and stairways, a stair-free path to the entrance, and visual alarms in hallways.
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Summary of reviews related to the 'Accessible' categoryDoubletree By Hilton Hull receives mixed reviews regarding its accessibility for guests with disabilities. On the positive side, the hotel offers disabled rooms equipped with accessible features, such as a well-designed disability toilet. The venue also has wheelchair-friendly entrances and accessible rooms available for booking.
However, several drawbacks impact the overall accessibility experience. Some guests found the heavy access doors hard to operate while in a wheelchair and the location of the disabled parking was noted as being too far from the reception area. The need to walk around the outside of the building to reach the car park and footpath posed additional challenges for wheelchair users. Moreover, there were reports of bed heights in accessible rooms being difficult for some guests to manage.
Instances such as a receptionist failing to note accessibility needs and difficulties in booking taxis for guests with disabilities were also raised. Minor but significant, these issues highlight that while the hotel does offer various accessible features, certain aspects could be improved to better accommodate all guests.
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