Elvas38.88042200,
-7.14561300,
Avenida Do Dia De Portugal 10 De Junho De 2013, 49(Show on Map)
6.7
Rated
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1 room2 guests1 room, 2 guests
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Summary of reviewsHotel Jardim is highly regarded for its superb location at the entrance of Elvas. Its proximity to the town, easy highway access for those traveling to Spain and available parking make it an ideal choice for travelers. Guests enjoy the tranquil setting, away from the bustle of urban life, while still being within walking distance to amenities like the CONTINENTE supermarket. The hotel offers a serene ambiance complemented by a beautiful building, sizable pool and garden space, enhancing the overall comfort of the stay.
The breakfast experience at Hotel Jardim garners mixed reviews. High-quality regional products and a good selection of items like fruit, croissants, cheese and ham are appreciated by many. However, there are criticisms regarding the variety and freshness with some finding the offerings limited and sometimes stale.
Dinner at the on-site restaurant generally receives positive feedback. Guests commend the quality of food, the great atmosphere and the professionalism and politeness of the dining staff. Although the restaurant can be expensive and has some inconsistencies with promised discounts and service, it stands out as a highlight for many visitors.
Room experiences at Hotel Jardim vary. While some guests enjoy spacious rooms with renovated bathrooms and adequate showers, issues such as outdated décor, uncomfortable beds and cleanliness-related problems are frequently mentioned. Noise from the restaurant and external sources can also be a disturbance for some.
Cleanliness remains a contentious topic with mixed feedback. While some praise the clean rooms and private environment, others highlight poor hygiene, dirty carpets, worn-out mattresses and issues with mold in showers and common areas. Regular upkeep and better cleaning practices are suggested to meet guest expectations.
The staff at Hotel Jardim are notable for their friendliness and helpfulness, making guests feel genuinely welcome. Many commend their professionalism, especially during breakfast service. Despite occasional mentions of shortages in amenities and a lack of staff affecting service quality, the overall warmth and attentiveness of the staff leave a positive impression.
The pool receives both positive and negative feedback. While many guests find it clean, private and well-located, maintenance issues such as green or cloudy water and algae need addressing. The surrounding garden area also requires better upkeep to enhance the experience.
Hotel Jardim offers ample and convenient parking options, frequently appreciated by guests. The spacious and private parking area, along with free availability, adds to the overall convenience for those traveling by car.
The hotel is recognized for its family-friendly environment with spacious rooms and a pool area providing entertainment for children. The quiet and cozy atmosphere makes it a welcoming place for families.
The beds receive mixed reviews with some guests finding them comfortable and well-maintained, while others report small bed sizes, worn-out springs, old mattresses and hygiene issues with pillows. Improvements in bed quality could significantly enhance guest comfort.
Overall, while Hotel Jardim offers a convenient and serene location and receives positive feedback on several fronts, it falls short of the 4-star rating expectations. Cleanliness, room updates and consistent service quality are areas identified for improvement. Show more
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Categories
Hotel with Swimming Pool
Surrounded by the Alentejo countryside, this hotel features an outdoor swimming pool and a terrace with sun loungers. It offers a relaxing environment close to nature.
Outdoor Pool
Hotel with Outdoor Pool
The hotel features an outdoor swimming pool complemented by a terrace with sun loungers, providing a dedicated area for sunbathing and swimming. A pool bar is available during the summer season.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Accessible Hotel
Small Hotel
4-Star Hotel
Room Types
About Hotel Jardim
License: 402
Guest Reviews
6.7
Rated
Location
Hotel Jardim enjoys widespread praise for its superb location, making it an ideal choice for travelers. Situated at the entrance of Elvas, the hotel provides excellent access to the town and is conveniently close to the highway for those heading to Spain. The proximity to Elvas and available parking make it a practical stopover for longer journeys. Guests appreciate the tranquil setting away from the bustle of urban life, yet still within walking distance to amenities like the CONTINENTE supermarket.
The hotel’s peaceful ambiance and beautiful building add to its appeal, attracting visitors who value a quiet, restful environment. Its well-connected road access and easy parking further enhance its convenience for those traveling by car. Additionally, the hotel's facilities such as a sizable pool and garden space contribute to a comfortable stay, complementing its attractive location. Overall, Hotel Jardim stands out as a top choice for a seamless blend of convenience, tranquility and accessibility.
Breakfast
The breakfast experience at Hotel Jardim appears to be a mixed bag of opinions. While many guests appreciated the high-quality, regional products and the completeness of the offerings, others found it lacking in variety and freshness. Descriptions of the breakfast range from wonderful and great, to weak and very poor. Some reviewers highlighted the abundance and good selection of items like fruit, croissants, cheese, ham and various beverages, emphasizing the friendly and helpful breakfast staff. However, criticisms were also notable, especially concerning pre-packaged and supermarket-sourced food, limited selection and sometimes stale items. Overall, it seems that while some guests found the breakfast acceptable and even one of the best parts of their stay, others felt it fell short of expectations for a hotel of this caliber.
Dinner
Hotel Jardim's dinner offerings receive generally positive feedback from guests, particularly highlighting the quality of the food and the friendly service. The restaurant is noted for its great atmosphere and a variety of well-prepared dishes, including quality seafood and meats. Many guests praise the overall dining experience, describing the food as very good and delicious.
The dining room staff are frequently mentioned for their professionalism and politeness, contributing to a pleasant dining experience. Despite the positive feedback, several reviews mention that the restaurant can be expensive with unasked starters being charged to the bill. Some guests also noted inconsistencies with promised discounts for hotel guests.
Service typically starts at 8 pm, which aligns with local Spanish dining customs. The restaurant's on-site location is convenient for those who prefer to dine without leaving the premises. However, a few guests reported limited menu options and occasional poor service. Overall, the restaurant at Hotel Jardim seems to be a notable highlight for many, offering excellent food and attentive service, albeit with some areas for improvement.
Rooms
Hotel Jardim presents a mixed experience when it comes to its rooms, offering both spacious and smaller-sized options. While some guests enjoy rooms with large windows, renovated bathrooms and good showers, others mention outdated décor, uncomfortable beds and poor cleanliness. The hotel has spacious rooms available, but many find the rooms generally small and the double beds too tight. Noise from the restaurant and external sources can be a disturbance for some rooms, particularly those near the reception or restaurant area.
The TVs are often described as small with limited channels and some bathrooms suffer from maintenance issues such as mold, loose showers and weak refrigerators. Despite these drawbacks, there are positive aspects, such as clean swimming pools and a nice on-site restaurant. The overall impression suggests that while Hotel Jardim has the potential for comfort and spacious accommodations, updates and more consistent cleanliness checks are needed to meet higher expectations.
Beds
Hotel Jardim offers a mix of experiences when it comes to beds. Some guests have found the beds to be well-maintained and comfortable, which could assure a restful night. However, several reviews note that many of the beds are small, especially the double beds. There are frequent mentions of beds having worn-out springs and old mattresses, contributing to discomfort for some visitors. Pillow hygiene has also been an issue with dirty cases and hair reported. While there are positive remarks about the beds, the recurring mention of uncomfortable pillows and small bed sizes suggests that improvements could enhance the guest experience.
Cleanliness
Hotel Jardim has a mixed reputation when it comes to cleanliness. Several guests noted that their rooms were clean and private and that the overall cleanliness was good. However, many reviews pointed out areas in need of improvement. Guests mentioned poor hygiene in the rooms, dirty carpets, worn-out mattresses and mold in showers. Common areas also seemed to be neglected with air conditioning turned off and visible maintenance issues. Despite some positive feedback, the consensus suggests that there is a significant need for better cleaning and regular upkeep to meet guest expectations and justify its rating.
Staff
At Hotel Jardim, the staff is frequently praised for their friendliness and helpfulness, making guests feel genuinely welcomed. Many guests highlight the charm and courtesy of the employees, noting their professional and attentive service. The breakfast service, often attended by a pleasant waiter, receives positive mentions with guests appreciating the kindness and attention they receive.
However, there are occasional mentions of areas in need of improvement. Some guests have noticed a lack of necessary amenities and product availability, coupled with a perceived shortage of staff, which sometimes affects service quality. While the majority of the staff receives high praise for their hospitality, there is feedback about specific instances of poor service, particularly involving a particular employee presumed to be the owner.
Overall, the welcoming and friendly nature of the staff often leaves a positive impression on guests, contributing significantly to their desire to return to Hotel Jardim.
Pool
The reviews for the Hotel Jardim reveal mixed feelings about the pool area. On a positive note, the pool itself receives high praise from many guests, often described as "great," "wonderful," and "very good." It's noted to be nice, private, well-located and capable of comfortably swimming due to its size. Additionally, it’s considered clean by some visitors with some giving it top ratings.
However, there are notable concerns that can't be ignored. Some visitors reported issues such as the pool being green or cloudy, which suggests lapses in maintenance. There were mentions of algae and that the pool area seemed a bit neglected. Adding to this, the garden area surrounding the pool also appears to need better upkeep. Safety and cleanliness issues are also highlighted with concerns about dangerous access to the pool and dirty cushions. Despite these drawbacks, the presence of a bar near the pool and its overall layout still manage to draw positive remarks from guests.
Parking
Hotel Jardim offers convenient and plentiful parking options that receive consistently positive feedback from guests. The ease of parking is frequently noted with many guests appreciating the availability of free parking right in front of the hotel. The parking area is described as spacious and private, adding to the overall convenience for visitors. The hotel ensures that parking is not only available but also free of charge, making it a hassle-free experience for those traveling by car. Additionally, the hotel rooms are spacious and well-maintained, featuring large bathrooms, which further enhances the stay at Hotel Jardim.
Family
Hotel Jardim is recognized for its accommodating and friendly environment, particularly suitable for families. The rooms are spacious, making them comfortable for groups of up to four people. The pool area is highlighted as a key feature, providing entertainment for children when properly maintained. Overall, the hotel offers a quiet and cozy atmosphere, creating a welcoming and familiar setting for a pleasant stay with children.
4 Star
The overall feedback for Hotel Jardim suggests it does not live up to its 4-star rating. Many guests felt that the hotel fell short of expectations, describing it more as a family-run inn rather than a four-star establishment. There were numerous comments on the outdated condition of the rooms and the breakfast area, which lacked the typical amenities expected of a 4-star hotel. Additionally, the management of the establishment was frequently criticized, despite the staff being noted as friendly.
Several issues were highlighted regarding cleanliness with specific mention of poor room cleaning standards and issues with breakfast items such as cheese slices reportedly being contaminated due to machinery oil. Noise management was also a major concern with complaints about the common room being left open at night, causing disturbances.
The general consensus is clear that Hotel Jardim needs significant improvements in various areas to truly meet and uphold the standards of a 4-star rating.
Yes, Hotel Jardim has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Jardim.
No, Hotel Jardim doesn't allow dogs.
No, parking facilities aren't available at Hotel Jardim.