4-Star HotelRelais & Spa Castello di Casiglio offers a unique experience with its historic setting and spa facilities. It provides a blend of relaxation and cultural immersion.
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Summary of reviews related to the '4 Star' categoryNestled in a picturesque setting, Relais & Spa Castello di Casiglio offers an experience that is visually appealing due to its remarkable location rather than its service quality. Guests have highlighted some shortfalls, particularly in the dining and accommodation services expected from a four-star establishment. The breakfast buffet often falls short, with limited selection and inadequate replenishment that leaves much to be desired in both quality and variety. Additionally, the lack of a dedicated bellboy service and the unremarkable quality of certain room categories, like the Junior Suite, have been noted as areas needing improvement. Although the hotel's distance from Como presents a minor inconvenience due to traffic, it is the service that seems to lag behind the prestigious four-star status the hotel boasts. Improvements in these areas could elevate the overall experience to match the serene beauty of its surroundings.
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