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Summary of reviewsErbil Rotana is a highly recommended hotel for those looking for a great location in the heart of Erbil. The hotel's proximity to the airport is also a plus for those needing to catch an early flight. Guests have raved about the variety and quality of the breakfast served here with many mentioning the excellent buffet and how much they enjoyed the food. The rooms are modern, clean and comfortable with upgraded Club rooms having nice views and being very relaxing. The staff is friendly and excellent in providing room service. The hotel prides itself on cleanliness and well-managed facilities with guests appreciating the nice staff who go above and beyond to make their stay enjoyable. The staff at Erbil Rotana really make a difference with many guests calling them the best staff they've ever seen. The pool is a standout feature of the hotel with guests raving about how relaxing and enjoyable it was and praising the friendly staff who were always on hand to provide assistance. Overall, Erbil Rotana offers excellent customer service and warm-hearted hospitality, making it a great choice for travelers. Show more
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Categories
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel for Yoga
5-Star Hotel
Hotel with Outdoor Pool
Room Types
Guest room - Twin bedsThis elegant and spacious room features a park view. It has 2 twin beds and a walk-in rain shower with a separate bathtub. It also includes a minibar and a complimentary water bottle.
Guest Room with Lounge Access - King BedThis elegant and spacious room features views over the Sami Abdul Rahman Park and extended to Erbil's citadel. It has a king size bed, a complimentary water bottle and a walk-in rain shower with a separate bath tub.
The Club Rotana King Room offers access to the Club Rotana Lounge, including:
- Complimentary breakfast buffet;
- Complimentary evening cocktail;
- Free internet access;
- Private meeting room;
- Express check-in and check-out services.
One Bedroom Suite with Lounge AccessThis luxurious and large suite features separate living room with a TV and views of the Sami Abdul Rahman Park and Erbil's citadel. It also has a large bathroom with a walk-in rain shower and a separate bathtub. A complimentary water bottle is also provided.
The Club Rotana Suite offers access to the Club Rotana Lounge, including:
- Complimentary breakfast buffet;
- Complimentary evening cocktail;
- Free internet access;
- Private meeting room;
- Express check-in and check-out services.
Spacious Room – King Bed This room overlooks Sami AbdulRahman park, the largest park in Iraq.It features a flat-screen TV, a minibar and a safety deposit box. The bathroom includes a walk-in rain shower with a separate bath tub. A complimentary water bottle is also provided.
Spacious Room with Lounge Access – King BedOffering access to Club Rotana Lounge, this room offers a flat-screen TV, a minibar and a tea/coffee maker. It includes a walk-in rain shower with a separate bath tub. It overlooks Sami AbdulRahman park, the largest park in Iraq. A complimentary water bottle is also provided.
The Club Rotana Room has access to the Club Rotana Lounge which includes:
- Complimentary breakfast buffet
- Complimentary evening cocktail
- Free internet access
- Private meeting room
- Express check-in and check-out services
Presidential SuiteThis luxurious and large suite features separate living room with a dining area, a flat-screen TV. It overlooks the Sami Abdul Rahman Park and Erbil's citadel. It also has a large bathroom with a walk-in rain shower and a spa bath. A complimentary water bottle is also provided.
The Presidential Suite offers access to the Club Rotana Lounge, including:
- Complimentary breakfast buffet;
- Complimentary evening cocktail;
- Free internet access;
- Private meeting room;
- Express check-in and check-out services.
Guest room - King bedThis air-conditioned room features a flat-screen TV, a minibar and a complimentary water bottle. It includes a walk-in rain shower with a separate bath tub. This room can be overlooking the pool or the park view.
Guest Room with Lounge Access - Twin bedsFeaturing access to the Club Rotana Lounge, this room overlooks Sami AbdulRahman park, the largest park in Iraq. It includes a flat-screen TV, a minibar and an electric kettle. The bathroom includes a walk-in rain shower with a separate bath tub. A complimentary water bottle is also provided.
The Club Rotana Twin Room has access to the Club Rotana Lounge, including:
- Complimentary breakfast buffet
- Complimentary evening cocktail
- Free internet access
- Private meeting room
- Express check-in and check-out services
Spacious Room with Lounge Access – Twin BedOffering access to Club Rotana Lounge, this room offers a flat-screen TV, a minibar, a tea/coffee maker and a complimentary water bottle. It includes a walk-in rain shower with a separate bath tub. It overlooks Sami AbdulRahman park, the largest park in Iraq.
The Club Rotana Premium Twin Room has access to the Club Rotana Lounge, including:
- Complimentary breakfast buffet
- Complimentary evening cocktail
- Free internet access
- Private meeting room
- Express check-in and check-out services
Looking for the perfect location for your stay in Erbil? Look no further than the Erbil Rotana. With guests repeatedly praising its location, you can trust that you're getting the best spot in the city. The hotel's proximity to the airport is also a plus for those needing to catch an early flight. And don't worry about cleanliness - guests have raved about how clean and convenient the location is. Book your stay at the Erbil Rotana for an excellent location in the heart of the city.
Breakfast
If you're a breakfast lover, you'll be pleased with the morning spread at Erbil Rotana. Guests are raving about the variety and quality of the breakfast served here. Many reviewers mention the excellent buffet and how much they enjoyed the food. The staff and service are also receiving praise with guests noting that they were impressed with the level of care and attention given during breakfast. Whether you're looking for something specific or just want to try a little bit of everything, there seems to be something for everyone at this hotel's breakfast. While there were a few negative comments about breakfast, they were vastly outweighed by the positive reviews.
Rooms
Erbil Rotana is a beautiful hotel with excellent accommodations in a nice location. The rooms are modern, clean and comfortable. The upgraded Club rooms have nice views and are very relaxing. The staff is friendly and excellent in providing room service. The bathrooms are nice and well-maintained. However, some guests reported worn rooms and hard beds and one guest experienced noisy neighbors. Nonetheless, overall, the hotel rooms are worth the money and provide a great experience.
Cleanliness
Erbil Rotana is a hotel that prides itself on cleanliness and well-managed facilities. The public areas and rooms are described as clean and comfortable with modern décor and organized spaces. Guests appreciate the nice staff who go above and beyond to make their stay enjoyable. Although there were some minor maintenance issues with the shower gel can and shower needing maintenance, overall guests felt safe and clean in this hotel. The positive reviews from various languages all echo a common theme of the high quality and cleanliness of the hotel.
Staff
The staff at Erbil Rotana really make a difference! They are incredibly warm, welcoming, friendly and attentive. Many guests have even called them the best staff they've ever seen. Guests especially appreciated the helpfulness of employees like Youssef, Ghazel, Hemin, Albawi, Joseph, Mrs. alveera, Mr. Ahmed and Waseem. The reception staff were also noted for their friendliness and good support. Even waiters and the customer relations manager Marah were called out for their attentiveness and caring attitude. While there were some comments about slow reception staff with poor English, the majority of reviews raved about the amazing and excellent service. Rayanne, Michael, Naveed and Asllan were among the staff who were mentioned positively. Guests appreciated the lovely and kind staff who made them feel at home. A special thanks went out to reception manager Marah and the front desk team Anas, Mustafa and Marsh. Overall, the staff at Erbil Rotana were a highlight of the trip, offering excellent customer service and warm-hearted hospitality.
Pool
One of the standout features of the Erbil Rotana is its pool. Guests raved about how relaxing and enjoyable it was and praised the friendly staff who were always on hand to provide assistance. The outdoor swimming pool was described as nice and fun, albeit somewhat shallow and guests were able to relax while enjoying the pleasant surroundings. However, some reviewers mentioned that the pool was not heated, making it inaccessible during the winter months. While some non-guests came to use the pool, this did not detract from the overall positive experience. Despite one negative comment about pool management, most guests found the staff to be fantastic and professional. Finally, guests did note that it would be helpful for the hotel to provide shaded parking areas for vehicles. Overall, the pool at Erbil Rotana is a great feature that guests thoroughly enjoyed.
Yes, Erbil Rotana has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Erbil Rotana.
No, Erbil Rotana doesn't allow dogs.
No, parking facilities aren't available at Erbil Rotana.