4-Star HotelSummary of reviews related to the '4 Star' categoryHotel Lousal in Grandola has generated mixed impressions among guests, particularly concerning its advertised four-star rating. Visitors have expressed surprise and disappointment, noting that the hotel's facilities and services do not align with expectations typically associated with four-star establishments. The maintenance of the hotel appears to be lacking, and there are concerns about understaffing, which affects the overall guest experience. Additionally, the absence of a reception desk is highlighted as a significant shortcoming for a hotel of this caliber. These issues have led to perceptions of misleading advertising, as the hotel does not match the standard expected from its rating. While it may have garnered positive reviews in the past, recent feedback suggests that it does not currently meet the four-star mark.
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