4-Star HotelSummary of reviews related to the '4 Star' categoryHotel Interlaken maintains typical four-star features and offers an overall service level that stands out, frequently described as exceptional, superb and very good. The hotel operates at a good 4-star level with modern, clean and well-maintained rooms that provide a high value. Guests particularly note the welcoming and competent staff, enhancing the quality stay without any snobbery often associated with similar-rated hotels.
Despite these positives, a few discrepancies were noted. Some guests found the equipment and amenities to fall short of the expected 4-star standards, such as the lack of a small refrigerator in the room and the limited room service, which ends before the actual restaurant. Additionally, the service felt impersonal to some with the need for more attentive personal touches.
In essence, Hotel Interlaken delivers a commendable 4-star experience, though there are areas needing improvement to meet the full expectations of discerning travelers.
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