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Summary of reviewsHôtel Platanes, part of KB HOTEL GROUP, offers a serene retreat for travelers in a tranquil area, conveniently located near the town center and highway, making it ideal for road travelers and those interested in exploring nearby attractions like Blaye and its vineyards. Guests appreciate the peaceful atmosphere, enhanced by the presence of a restaurant that offers well-rated dining options without venturing far.
Breakfast at the hotel receives positive feedback for its extensive and delicious options, with both sweet and savory choices available. Guests particularly enjoy dining in the charming garden setting, served by friendly staff, contributing to a pleasant start to the day. While some have noted areas for improvement, the overall impression is satisfaction with the variety and quality provided.
Dinner at Hôtel Platanes is often described as exceptional, with guests praising the refined culinary creations of Chef Bruno Noailly, made from fresh regional products. The restaurant's ambiance and friendly service add to the exquisite dining experience, despite occasional comments about pricing.
Rooms at Hôtel Platanes are consistently clean and spacious, offering comfort with modern amenities like air conditioning. Though the decor is basic and some features are outdated, such as bathrooms, the tidy environment and comfortable mattresses ensure a restful sleep. Guests value the warm hospitality and kindness of the staff, which adds a welcoming touch to their stay.
Cleanliness is a significant highlight at the hotel, with guests noting the well-kept rooms and linens. Although furnishings are simple and bathrooms could benefit from updates, upcoming renovations promise improvements. The serene setting and excellent cuisine further enhance the hotel’s charm.
The staff of Hôtel Platanes consistently impress guests with their friendliness, warmth, and dedication. The team, including a charming couple at the helm, excels in providing nurturing hospitality, making every effort to cater to guests' needs. Whether through the personal interactions or the culinary skills of Kim and Bruno, visitors feel genuinely cared for.
Despite mixed reviews on beds, with some guests praising the comfort and others finding issues with bed size and mattress quality, the hotel frequently delivers a comfortable sleeping experience. Overall, Hôtel Platanes remains a reliable choice for travelers seeking a calm, clean, and convenient stay, marked by excellent hospitality and cuisine. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Small Hotel
Room Types
Double or Twin RoomThe twin room provides air conditioning, a private entrance, as well as a private bathroom featuring a bath and a hairdryer. Boasting a balcony, this twin room also offers soundproof walls, a wardrobe and a flat-screen TV.
Double RoomThe double room provides air conditioning, a private entrance, as well as a private bathroom featuring a bath and a hairdryer. The double room offers soundproof walls, a wardrobe, a tiled floor, heating and a flat-screen TV. The unit offers 1 bed.
Two-Bedroom VillaThis villa comprises 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This villa features a washing machine, a private entrance, a flat-screen TV and a terrace. The unit offers 4 beds.
Guest Reviews
Location
Nestled in a tranquil area of town, Hôtel Platanes offers a serene retreat for travelers seeking a peaceful setting. The hotel's location is lauded for its convenience, sitting just around the corner from the main street and within a few minutes walk to the town center. It is also positioned well for visits to the Estuary and surrounding attractions such as Blaye and its renowned vineyards. Accessibility is key, with good public parking facilities nearby, as well as a small private lot. The hotel is strategically placed a short drive from the highway, making it a perfect stopover for road travelers. Guests consistently highlight the quiet atmosphere, providing a restful environment away from the hustle and bustle. The added presence of a restaurant within the hotel further enhances its appeal, offering guests the convenience of a well-rated dining option without having to venture far.
Breakfast
Hôtel Platanes, managed by KB HOTEL GROUP, seems to offer a breakfast experience that largely resonates well with guests. Many reviewers describe the breakfast as very good, with options that are both extensive and delicious. There is praise for the inclusion of both sweet and savory choices, often described as hearty or copious, with fresh fruit, pastries, and a variety of other foods available. Guests appreciate the possibility of enjoying their breakfast in a charming garden setting, which adds to the overall pleasant experience. The dining staff is noted for being friendly and welcoming, contributing positively to the start of the day. While some mention breakfast being served at a nearby location or suggest it could be more generous at times, the overall impression is one of satisfaction with the variety and quality offered.
Dinner
Dinner at Hôtel Platanes consistently garners high praise for its exceptional quality and flavors. Guests frequently describe their dining experiences as excellent and are often surprised by the refined and sophisticated offerings. The culinary creations of Chef Bruno Noailly stand out, with many visitors applauding his exquisite cuisine characterized by fresh regional products prepared to perfection.
Meals are abundant and delightfully delicious, leaving diners thoroughly impressed. The restaurant's ambiance is enhanced by friendly service, which complements the succulent dishes. While some felt the pricing was a bit steep for the portions provided, the overall dining experience is considered remarkable. The restaurant may not offer service on Monday evenings, but when available, the meal quality meets and often exceeds expectations, making it a highlight of their stay at the hotel.
Rooms
Hôtel Platanes, part of the KB Hotel Group, offers guests a consistently clean and comfortable experience in their rooms. Despite some outdated features, such as bathrooms in need of a facelift and overall basic decor, the hotel ensures a tidy environment with fresh accommodations. The rooms are notably spacious, providing ample space for relaxation, and many come equipped with modern amenities like air conditioning, enhancing guests' comfort regardless of the simplicity of the furnishings.
The mattresses receive high praise for their comfort, contributing to a restful night's sleep. While the decor might be considered spartan and somewhat tired, the air-conditioned settings allow for a refreshing respite. Guests appreciate the warm hospitality of the staff, including the friendliness of the boss and the kindness of the receptionist, adding a welcoming touch to their stay.
The atmosphere of the hotel is complemented by a restaurant that offers very good food and hosts who are nice. Hôtel Platanes provides a clean and functional setting that works well for those seeking a stopover or a straightforward place to rest. Despite its need for modernization in certain areas, the hotel remains a reliable choice with a comfortable and clean environment.
Beds
Hôtel Platanes - KB HOTEL GROUP receives mixed reviews when it comes to its beds. Many guests commend the hotel for its very comfortable beds, often highlighting the quality of the bedding. Several visitors have expressed satisfaction with the comfortable large beds, particularly those sized at 160 cm. The presence of new beds adds to the positive feedback. However, there are also criticisms, with some guests finding the double beds too small and uncomfortable. Issues with mattresses including a dip in the middle and flat, hard pillows are also noted. Despite a few drawbacks, the hotel frequently delivers an overall comfortable sleeping experience.
Cleanliness
Nestled conveniently near the highway, Hôtel Platanes - KB HOTEL GROUP stands out for its commendable cleanliness and welcoming staff. Guests consistently note the clean and spacious rooms, ensuring a relaxed and comfortable stay. Despite its age, the hotel maintains a high standard of cleanliness, from the rooms to the bed linen and towels, which are always available in sufficient quantities. Although some guests mention that the bathrooms could benefit from updating, upcoming renovations promise improvements. Adding to the charm is the hotel's serene environment, paired with excellent cuisine at the hotel restaurant. While furnishings may be simple and beds on the smaller side, the overall cleanliness and friendly atmosphere make this hotel a recommended choice for travelers seeking a calming and convenient stay.
Staff
At Hôtel Platanes - KB Hotel Group, the staff consistently leaves an impression of friendliness and warmth. Guests repeatedly highlight the welcoming atmosphere created by the attentive and dedicated team. The staff, including a charming young couple at the helm, is often described as exceptionally kind and helpful, making every effort to accommodate guests' needs—even those arriving late. The personable and professional approach is complemented by culinary delights prepared by Chef Bruno, further enhancing the overall guest experience. Whether through the nurturing hospitality or the culinary skills of the owners, Kim and Bruno, visitors feel truly cared for. The commitment to providing a perfect welcome is evident in every interaction, reflecting an environment where nothing is too much trouble for this motivated and kind team.
No, Hôtel Platanes - KB HOTEL GROUP doesn't have any pool.
No, a spa isn't available at Hôtel Platanes - KB HOTEL GROUP.
Yes, Hôtel Platanes - KB HOTEL GROUP welcomes dogs.
No, parking facilities aren't available at Hôtel Platanes - KB HOTEL GROUP.
No, Hôtel Platanes - KB HOTEL GROUP doesn't have a gym.