4-Star HotelThis centrally located, eco-certified hotel offers scenic valley views. Guests can enjoy a fitness center, a restaurant, a bar/lounge, and a sauna. It is also located within walking distance of Thermes de Spa.
Show more
Summary of reviews related to the '4 Star' categoryVan der Valk Hotel Spa has garnered a mixed reception from its visitors, particularly in relation to its four-star rating and associated expectations. On the positive side, the hotel is praised for its stylish and comfortable accommodations, combined with a convenient location. Guests appreciate the clean atmosphere, warm food and friendly welcome they receive. Many reviews note the hotel meets the standard classification of a four-star establishment with some even finding the service and amenities to be exceptional for its category.
However, several reviews highlight areas where the hotel falls short of the anticipated four-star experience. Common concerns include the lack of amenities, particularly in the wellness facilities and outdated in-room technology with televisions offering limited channels and poor sound quality. The breakfast, kitchen service and overall dining experience have also been critiqued for not meeting four-star standards with comments about it being more akin to a lower-star offering.
Moreover, some guests have reported issues with the value for money, feeling that the high prices are not justified by the services provided. Concerns about cleanliness and the attention to special occasions were noted as well, impacting guest satisfaction. Despite these drawbacks, the hotel does manage to offer solid four-star service in many areas, which some guests feel compensates for its shortcomings.
Though the hotel seems to navigate between excellent and disappointing experiences, many reviewers believe that with a few adjustments, Van der Valk Hotel Spa could fully embody the four-star quality it aspires to provide.
Show moreRead review summaries for all categories
