White Hart, Exeter by Marston's Inns
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Summary of reviewsWhite Hart, Exeter by Marston's Inns is celebrated for its prime location, nestled in the heart of Exeter and conveniently close to key attractions such as the historic Cathedral, city center and the scenic Quay. This strategic position allows guests to explore local shops, restaurants and historical sites with ease. Access to public transport is also commendable, making further exploration hassle-free. The historic charm of the building is harmoniously combined with modern amenities, enhancing guest comfort. On-site parking, perceived as convenient and reasonably priced, further adds to the appeal, especially for those traveling by car. Friendly and helpful staff significantly enrich the guests' experience.
Guests generally enjoy the breakfast offerings, noting excellent value, ample portions and delicious, freshly cooked meals with a good variety catering to different preferences. Although there were occasional complaints about slow service and the absence of buffet options, the overall satisfaction with breakfast remains high.
Dinner experiences are largely positive with guests appreciating well-cooked, tasty meals and a good selection of food and drinks at reasonable prices. The charming ambiance of the pub and restaurant, complete with historic touches, creates a pleasant dining atmosphere. However, service can sometimes be inconsistent and some meals were not always cooked to preference.
The rooms are spacious, warm and equipped with comfortable beds, appealing to guests looking for basic comforts. Despite the historic charm, the rooms are in need of updates, as worn furniture and cleanliness issues are noted. Inconsistent housekeeping and noisy surroundings can sometimes affect the stay. Despite these drawbacks, the staff's friendly nature often enhances the overall experience.
Cleanliness opinions are mixed; while many guests find the rooms adequately clean, others mention issues like dusty elements, moldy curtains and stained carpets. The inconsistency suggests that while some stays are pleasant, others may be affected by subpar housekeeping standards.
The staff consistently receive high praise for their friendliness, helpfulness and professionalism. Their efficiency and welcoming demeanor significantly enhance the guest experience, often mitigating minor inconveniences.
The WiFi receives mixed reviews with some guests satisfied with the free unlimited access and strong signal, while others face connectivity issues, especially in individual rooms. Improvements in reliability and strength are needed for a more consistent experience.
On-site parking is commended for its convenience and reasonable pricing, adding to the overall positive experience, particularly for those with vehicles. Family-friendly amenities and the willingness of the staff to address small issues quickly create a accommodating atmosphere for guests traveling with children.
The vibrant nightlife around the hotel is a draw for those who enjoy socializing, though it can result in noise issues, especially late at night. The hotel's bar offers a cozy, friendly environment, but it closes early, ensuring some quiet for guests seeking rest.
Overall, White Hart, Exeter by Marston's Inns provides a historic and comfortable stay with a few areas needing attention, balanced by an exceptional location and commendable staff service.
Categories
Guests generally enjoy the breakfast offerings, noting excellent value, ample portions and delicious, freshly cooked meals with a good variety catering to different preferences. Although there were occasional complaints about slow service and the absence of buffet options, the overall satisfaction with breakfast remains high.
Dinner experiences are largely positive with guests appreciating well-cooked, tasty meals and a good selection of food and drinks at reasonable prices. The charming ambiance of the pub and restaurant, complete with historic touches, creates a pleasant dining atmosphere. However, service can sometimes be inconsistent and some meals were not always cooked to preference.
The rooms are spacious, warm and equipped with comfortable beds, appealing to guests looking for basic comforts. Despite the historic charm, the rooms are in need of updates, as worn furniture and cleanliness issues are noted. Inconsistent housekeeping and noisy surroundings can sometimes affect the stay. Despite these drawbacks, the staff's friendly nature often enhances the overall experience.
Cleanliness opinions are mixed; while many guests find the rooms adequately clean, others mention issues like dusty elements, moldy curtains and stained carpets. The inconsistency suggests that while some stays are pleasant, others may be affected by subpar housekeeping standards.
The staff consistently receive high praise for their friendliness, helpfulness and professionalism. Their efficiency and welcoming demeanor significantly enhance the guest experience, often mitigating minor inconveniences.
The WiFi receives mixed reviews with some guests satisfied with the free unlimited access and strong signal, while others face connectivity issues, especially in individual rooms. Improvements in reliability and strength are needed for a more consistent experience.
On-site parking is commended for its convenience and reasonable pricing, adding to the overall positive experience, particularly for those with vehicles. Family-friendly amenities and the willingness of the staff to address small issues quickly create a accommodating atmosphere for guests traveling with children.
The vibrant nightlife around the hotel is a draw for those who enjoy socializing, though it can result in noise issues, especially late at night. The hotel's bar offers a cozy, friendly environment, but it closes early, ensuring some quiet for guests seeking rest.
Overall, White Hart, Exeter by Marston's Inns provides a historic and comfortable stay with a few areas needing attention, balanced by an exceptional location and commendable staff service.
Family Friendly Hotel
The hotel is located in the city center and offers family-friendly dining options.
3-Star Hotel
Located in Exeter, White Hart by Marston's Inns features a restaurant and bar. It provides comfortable accommodation with complimentary Wi-Fi, making it suitable for short stays and travelers looking for a convenient city location.
Hotel near Nightlife Spots
Hotel with Parking
Guest Reviews
"White Hart, Exeter by Marston's Inns" boasts an exceptional and convenient location, highly praised by guests for its proximity to numerous key attractions. Nestled in the heart of Exeter, the hotel sits just a few minutes' walk from the city's historic Cathedral, bustling city centre and scenic Quay. This prime setting makes it ideal for those looking to explore local shops, restaurants and historical sites on foot.
The central position of the hotel also offers excellent access to public transport, including train and bus stations, making further exploration effortless. It's described as a perfect base for various activities, whether attending a gig at the Phoenix, visiting the Christmas Market or cycling along the Exe estuary.
Guests appreciate the combination of the historic charm of the building with the convenience of modern amenities, creating an atmosphere that blends tradition with comfort. The ease of parking on-site, which is often highlighted as a bonus, furthers its appeal for those traveling by car. Additionally, the friendliness and helpfulness of the staff enhance the overall experience, making it a superb stay for anyone visiting Exeter.
At 'White Hart, Exeter by Marston's Inns', breakfast offerings received predominantly positive feedback from guests with many praising its hearty and delicious nature. Numerous reviews highlight the excellent value and plentiful portions with guests enjoying notably delicious and freshly cooked meals. The poached eggs and omelets were often singled out as exceptional and overall quality ingredients were appreciated. Friendly and helpful staff contributed to a positive breakfast experience for many patrons.
The breakfast menu provided a good selection, catering to both traditional English and continental preferences, although some guests felt it lacked clarity. Numerous positive reviews cited that the daily variety kept breakfast interesting and satisfying. Freshly cooked to order meals were a common theme, contributing to a high-quality breakfast experience.
However, there were a few criticisms regarding disorganization and occasionally slow service. Some guests were disappointed by the absence of buffet options, cereals, fruit and yogurt with a few noting the subpar quality of coffee and certain other items like soggy toast or overcooked eggs. Despite these issues, many guests still found the breakfast to be good value for money and commended the overall atmosphere. Familiar favorites, like the traditional cooked breakfast, often received high marks for both taste and portion size.
In summary, while there were occasional hiccups, the breakfast offerings at White Hart, Exeter generally left guests satisfied with their stay, praising both the quality of food and the hospitable service.
The dining experience at White Hart, Exeter by Marston's Inns provides a mixed but generally positive array of experiences for visitors. Many reviews highlight good quality meals and drinks, emphasizing that food is well-cooked, tasty and reasonably priced. There's a noted selection of food and drinks available, some of which include excellent pub grub options and delicious local ales. The portions are often generous and the meals are described as good value for money with friendly and helpful staff contributing positively to the dining atmosphere.
The pub and restaurant have a charming, characterful ambiance, complete with old beams and a courtyard, which adds to the overall dining experience. Many guests appreciated the historic setting, noting it as a lovely place to enjoy a meal with friends or family. Specific mentions of the breakfast options also suggest a good variety and quality that complements the evening meals well.
However, there were instances where service appeared slow and inconsistent with some guests experiencing overcooked meals or long waits for food. Additionally, there were issues reported like receiving meals that were not as ordered (e.g., poached eggs not cooked to preference or well-done steaks instead of medium).
While the majority of guests seem delighted with their meals at the White Hart, it’s clear that the dining experience can fluctuate. It's a spot where good value meets a mix of culinary highs and occasional lows, often mitigated by the pleasant setting and attentive staff. For those looking to dine here, earlier dining times are recommended as food services often stop after 9 pm.
The rooms at White Hart, Exeter by Marston's Inns generally offer a mixed experience. Many guests appreciate the spaciousness and comfort of the rooms with several reviews noting that rooms are adequately sized, warm, clean and equipped with comfortable beds. The hotel's historic charm and unique room layouts are highlights for some visitors and a few guests mentioned lovely, modern amenities and excellent value for the price.
However, it's evident that the rooms and overall decor are dated and in need of an upgrade. Issues such as old and worn furniture, stained carpets, torn curtains and poor lighting have been mentioned multiple times. Some rooms have cleanliness issues, particularly in the bathrooms, where mold and dust were noted. Noisy surroundings, particularly rooms near the smokers' area or facing busy roads, as well as rooms being too hot and stuffy, were common complaints. Additionally, the housekeeping service has been criticized for inconsistencies like rooms not being serviced daily or missing amenities.
Despite these downsides, the staff's welcoming nature and helpful service seem to have made a positive impression on guests. Overall, while the rooms provide essential comforts and are functional for short stays, experiencing an outdated and occasionally shabby environment may affect some visitors' comfort levels.
The White Hart, Exeter by Marston's Inns has garnered a variety of opinions about their beds from guests, predominantly leaning towards positive experiences. Many guests have lauded the beds for being comfortable with numerous mentions of super comfy beds and the best sleep they’ve had in ages. The bed and bedding were frequently described as beautifully comfortable, clean and warm, contributing significantly to the overall comfort of their stay.
However, not all experiences were perfect. Some guests found the beds to be hard, small or outdated, which detracted from their comfort. A few noted issues with specific beds, such as feeling springs, broken slats or beds being too soft or firm. There were also isolated reports of bed cleanliness and even bed bugs, though these seem to be exceptions rather than the rule.
Despite some mixed reviews, the consensus remains largely positive with many guests enjoying the comfy accommodations that contributed to a pleasant stay at the hotel.
The guest reviews for White Hart, Exeter by Marston's Inns highlight a mixed experience regarding cleanliness. While there are several praises mentioning "clean," "very clean," and "spotlessly clean" rooms and facilities, indicating that the property can meet cleanliness standards, there are notable exceptions. A significant number of reviews point out issues like "dusty," "grubby," "dirty," or "tired" elements within rooms with specific complaints about unclean bathrooms, mouldy curtains and stained carpets.
This juxtaposition suggests that the experience may vary significantly depending on the room or period of stay. Some guests noted that specific areas such as bathroom floors and windows needed more attention, while a few reported finding hair and other unsanitary conditions, implying inconsistent housekeeping standards. Despite these concerns, other reviews appreciated the comfort and basic amenities provided with clean bed linens and towels frequently mentioned.
Overall, it's clear that while some travelers have found the rooms to be adequately clean and comfortable, others experienced a lack of thoroughness in cleaning practices. Therefore, while there is potential for a pleasant stay, prospective guests might consider recent reviews to gauge whether the hotel has addressed these cleanliness concerns.
The White Hart in Exeter by Marston's Inns has garnered a remarkable reputation for its stellar staff. Across numerous reviews, guests consistently highlighted the friendliness, helpfulness and professionalism of the team. From receptionists like Gemma to dining servers and bar staff, every member was often praised for their warm, welcoming demeanor and strong customer service skills.
Visitors noted the efficiency and accommodating nature of the staff with many guests specifically mentioning how the team went out of their way to assist and ensure a pleasant stay. The attentiveness and courteousness of the staff, including their ability to handle pressures and maintain a cheerful attitude, did not go unnoticed.
Despite occasional comments about the reception being unattended and some isolated instances of less helpful interactions, the overall impression remained highly positive. The housekeeping and kitchen staff also received commendations for maintaining cleanliness and contributing to a satisfying overall experience.
In summary, the staff at the White Hart, Exeter, are considered a significant asset to the inn, often enhancing the guests' experience with their friendliness, efficiency and unwavering professionalism.
The general consensus on the WiFi at White Hart, Exeter by Marston's Inns is mixed with both positive and negative aspects frequently mentioned. Positively, guests appreciate that the hotel offers free unlimited WiFi and some found the WiFi signal to be strong throughout their stay. Others noted that the WiFi was good enough to accommodate multiple devices and met their needs without issues.
However, there are numerous complaints about unreliable, poor or non-existent WiFi, especially within individual rooms. Several guests reported the need to connect to the WiFi outside their rooms or found the connection too weak to use effectively, particularly for devices like iPads. Some guests also mentioned difficulties in signing in to the Marston's WiFi system and faced slow connection speeds.
In summary, while free WiFi is a valued amenity at White Hart, Exeter by Marston's Inns, there are significant areas for improvement in terms of connectivity and reliability to ensure a consistent and satisfactory internet experience for all guests.
White Hart, Exeter by Marston's Inns offers convenient on-site parking for its guests, making it a favorable choice for those traveling by car. Many reviews praise the parking as easy, straightforward and perfect for the hotel's location. Guests appreciated the ample availability of parking spaces and found the £5 per day charge reasonable, especially for a city center venue. Some emphasized the value for money, noting that parking costs are relatively cheap and the ability to park until the following afternoon adds flexibility for travelers.
While the secure car park behind the hotel is a real bonus, a few guests mentioned that the parking spaces feel tight and the additional car park charges should be more clearly communicated. Despite this minor drawback, many felt that the parking was a good, affordable option, contributing to the overall convenience of their stay.
White Hart, Exeter by Marston's Inns is highly praised for its accommodating and family-friendly atmosphere. Reviews highlight the remarkably friendly and helpful staff, who contribute significantly to the welcoming environment. The family rooms are consistently described as clean, tidy and spacious, making it a suitable choice for those traveling with children. Guests appreciate the hotel's great location, particularly for families visiting Exeter University. Despite not many specific activities for kids being mentioned, the comfortable setting and overall family-friendly vibe make it a pleasant place for a family stay. The staff's willingness to address small issues quickly and their helpful nature further enhance the positive experience for families.
The White Hart by Marston's Inns in Exeter offers a conveniently central location, adjacent to the cathedral and just a short 10-minute walk from the quay. This prime spot makes it easily accessible and ideal for those looking to explore the historical and lively areas of Exeter. The nightlife around the hotel is extensive and vibrant, especially in the square, making it a great option for those who enjoy a bustling social scene. Numerous pubs and eateries nearby add to the area's charm, providing excellent options for dining and drinks.
The hotel's bar and food receive high praise for their quality and the atmosphere in the bar area is described as cosy, charming and friendly. Additionally, the hotel's historical quirkiness adds a layer of uniqueness to the nightlife experience.
However, the nightlife vibrancy comes with a drawback: noise, particularly late at night and on weekends. Some guests have pointed out noise issues from nearby pubs and late-night revellers, suggesting earplugs for light sleepers. The bar at the hotel itself closes relatively early, which ensures some quiet but could be seen as a limitation for night owls. Despite some noise complaints, the overall environment tends to mellow out, offering quiet and romantic nights on occasion.
The staff at the White Hart are friendly and helpful, enhancing the welcoming atmosphere of the hotel. Although a bit dated, the hotel maintains a cosy and comfortable feel, ensuring an enjoyable stay for guests who appreciate a lively yet historical night scene.
White Hart, Exeter by Marston's Inns stands as a solid option within its three-star classification, delivering adequate facilities and services that align well with expectations for this category. As a city centre stay, it offers excellent value for money with decent facilities, making it an attractive budget-friendly choice. While the decor and furnishings reveal their age, contributing to a dated atmosphere marked by worn carpets and tired rooms, the character and historical ambiance of the property often charm guests.
The authenticity and warm atmosphere of the inn add to its appeal, despite the evident need for refurbishment and updates throughout the property. The inn maintains a quaint bar and low ceilings, enhancing its historic, residential feel. Those seeking luxury should look elsewhere, as this establishment provides standard comfort without frills.
Portions in the pub are generous and provide good value at a reasonable rate, though the food offerings are fairly typical for a pub. The service is noted as excellent, even if the accommodations can be noisy due to room neighbors and inconsistent room quality. Overall, White Hart stands out for delivering a great balance of value and quality within its rating, making it a good choice for budget-conscious travelers appreciating a historical and authentic inn experience in Exeter.
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Location
The central position of the hotel also offers excellent access to public transport, including train and bus stations, making further exploration effortless. It's described as a perfect base for various activities, whether attending a gig at the Phoenix, visiting the Christmas Market or cycling along the Exe estuary.
Guests appreciate the combination of the historic charm of the building with the convenience of modern amenities, creating an atmosphere that blends tradition with comfort. The ease of parking on-site, which is often highlighted as a bonus, furthers its appeal for those traveling by car. Additionally, the friendliness and helpfulness of the staff enhance the overall experience, making it a superb stay for anyone visiting Exeter.
Breakfast
The breakfast menu provided a good selection, catering to both traditional English and continental preferences, although some guests felt it lacked clarity. Numerous positive reviews cited that the daily variety kept breakfast interesting and satisfying. Freshly cooked to order meals were a common theme, contributing to a high-quality breakfast experience.
However, there were a few criticisms regarding disorganization and occasionally slow service. Some guests were disappointed by the absence of buffet options, cereals, fruit and yogurt with a few noting the subpar quality of coffee and certain other items like soggy toast or overcooked eggs. Despite these issues, many guests still found the breakfast to be good value for money and commended the overall atmosphere. Familiar favorites, like the traditional cooked breakfast, often received high marks for both taste and portion size.
In summary, while there were occasional hiccups, the breakfast offerings at White Hart, Exeter generally left guests satisfied with their stay, praising both the quality of food and the hospitable service.
Dinner
The pub and restaurant have a charming, characterful ambiance, complete with old beams and a courtyard, which adds to the overall dining experience. Many guests appreciated the historic setting, noting it as a lovely place to enjoy a meal with friends or family. Specific mentions of the breakfast options also suggest a good variety and quality that complements the evening meals well.
However, there were instances where service appeared slow and inconsistent with some guests experiencing overcooked meals or long waits for food. Additionally, there were issues reported like receiving meals that were not as ordered (e.g., poached eggs not cooked to preference or well-done steaks instead of medium).
While the majority of guests seem delighted with their meals at the White Hart, it’s clear that the dining experience can fluctuate. It's a spot where good value meets a mix of culinary highs and occasional lows, often mitigated by the pleasant setting and attentive staff. For those looking to dine here, earlier dining times are recommended as food services often stop after 9 pm.
Rooms
However, it's evident that the rooms and overall decor are dated and in need of an upgrade. Issues such as old and worn furniture, stained carpets, torn curtains and poor lighting have been mentioned multiple times. Some rooms have cleanliness issues, particularly in the bathrooms, where mold and dust were noted. Noisy surroundings, particularly rooms near the smokers' area or facing busy roads, as well as rooms being too hot and stuffy, were common complaints. Additionally, the housekeeping service has been criticized for inconsistencies like rooms not being serviced daily or missing amenities.
Despite these downsides, the staff's welcoming nature and helpful service seem to have made a positive impression on guests. Overall, while the rooms provide essential comforts and are functional for short stays, experiencing an outdated and occasionally shabby environment may affect some visitors' comfort levels.
Beds
However, not all experiences were perfect. Some guests found the beds to be hard, small or outdated, which detracted from their comfort. A few noted issues with specific beds, such as feeling springs, broken slats or beds being too soft or firm. There were also isolated reports of bed cleanliness and even bed bugs, though these seem to be exceptions rather than the rule.
Despite some mixed reviews, the consensus remains largely positive with many guests enjoying the comfy accommodations that contributed to a pleasant stay at the hotel.
Cleanliness
This juxtaposition suggests that the experience may vary significantly depending on the room or period of stay. Some guests noted that specific areas such as bathroom floors and windows needed more attention, while a few reported finding hair and other unsanitary conditions, implying inconsistent housekeeping standards. Despite these concerns, other reviews appreciated the comfort and basic amenities provided with clean bed linens and towels frequently mentioned.
Overall, it's clear that while some travelers have found the rooms to be adequately clean and comfortable, others experienced a lack of thoroughness in cleaning practices. Therefore, while there is potential for a pleasant stay, prospective guests might consider recent reviews to gauge whether the hotel has addressed these cleanliness concerns.
Staff
Visitors noted the efficiency and accommodating nature of the staff with many guests specifically mentioning how the team went out of their way to assist and ensure a pleasant stay. The attentiveness and courteousness of the staff, including their ability to handle pressures and maintain a cheerful attitude, did not go unnoticed.
Despite occasional comments about the reception being unattended and some isolated instances of less helpful interactions, the overall impression remained highly positive. The housekeeping and kitchen staff also received commendations for maintaining cleanliness and contributing to a satisfying overall experience.
In summary, the staff at the White Hart, Exeter, are considered a significant asset to the inn, often enhancing the guests' experience with their friendliness, efficiency and unwavering professionalism.
Wi-Fi
However, there are numerous complaints about unreliable, poor or non-existent WiFi, especially within individual rooms. Several guests reported the need to connect to the WiFi outside their rooms or found the connection too weak to use effectively, particularly for devices like iPads. Some guests also mentioned difficulties in signing in to the Marston's WiFi system and faced slow connection speeds.
In summary, while free WiFi is a valued amenity at White Hart, Exeter by Marston's Inns, there are significant areas for improvement in terms of connectivity and reliability to ensure a consistent and satisfactory internet experience for all guests.
Parking
While the secure car park behind the hotel is a real bonus, a few guests mentioned that the parking spaces feel tight and the additional car park charges should be more clearly communicated. Despite this minor drawback, many felt that the parking was a good, affordable option, contributing to the overall convenience of their stay.
Family
Nightlife
The hotel's bar and food receive high praise for their quality and the atmosphere in the bar area is described as cosy, charming and friendly. Additionally, the hotel's historical quirkiness adds a layer of uniqueness to the nightlife experience.
However, the nightlife vibrancy comes with a drawback: noise, particularly late at night and on weekends. Some guests have pointed out noise issues from nearby pubs and late-night revellers, suggesting earplugs for light sleepers. The bar at the hotel itself closes relatively early, which ensures some quiet but could be seen as a limitation for night owls. Despite some noise complaints, the overall environment tends to mellow out, offering quiet and romantic nights on occasion.
The staff at the White Hart are friendly and helpful, enhancing the welcoming atmosphere of the hotel. Although a bit dated, the hotel maintains a cosy and comfortable feel, ensuring an enjoyable stay for guests who appreciate a lively yet historical night scene.
3 Star
The authenticity and warm atmosphere of the inn add to its appeal, despite the evident need for refurbishment and updates throughout the property. The inn maintains a quaint bar and low ceilings, enhancing its historic, residential feel. Those seeking luxury should look elsewhere, as this establishment provides standard comfort without frills.
Portions in the pub are generous and provide good value at a reasonable rate, though the food offerings are fairly typical for a pub. The service is noted as excellent, even if the accommodations can be noisy due to room neighbors and inconsistent room quality. Overall, White Hart stands out for delivering a great balance of value and quality within its rating, making it a good choice for budget-conscious travelers appreciating a historical and authentic inn experience in Exeter.
No, White Hart, Exeter by Marston's Inns doesn't have any pool.
No, a spa isn't available at White Hart, Exeter by Marston's Inns.
No, White Hart, Exeter by Marston's Inns doesn't allow dogs.
Yes, parking facilities are available at White Hart, Exeter by Marston's Inns.
No, White Hart, Exeter by Marston's Inns doesn't have a gym.
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