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Summary of reviewsCITY STAY - Forchstrasse in Zurich is highly praised for its prime location, cleanliness and superior service. Nestled in a convenient area directly in front of a tram stop, it offers seamless access to Zurich's main attractions via efficient public transport links. This makes it easy for guests to explore the city center, lake and commercial areas within minutes. The neighborhood itself is a blend of tranquility and urban convenience with nearby parks, the Botanical Garden and Lake Zurich providing ample opportunities for relaxation and adventure. Proximity to supermarkets, shops and local restaurants further adds to its appeal.
The accommodations are consistently described as spacious, clean and well-furnished, featuring fully equipped kitchens and outdoor balconies. Guests particularly appreciate the bright and welcoming environment, suitable for both short and long stays. The streamlined check-in and check-out processes, especially during the COVID-19 pandemic, enhance the overall convenience of the stay. Though there were occasional mentions of outdated facilities and small bathrooms, the apartments are generally considered well-maintained and comfortable, offering all necessary amenities.
CITY STAY - Forchstrasse is noted for its exceptional cleanliness with housekeeping ensuring spotless and well-furnished rooms. The communal areas are also well-kept, contributing to an inviting atmosphere that exceeds guest expectations.
The staff is frequently commended for their friendliness, professionalism and quick response to guests' needs. Specific individuals like Angelina receive praise for their helpfulness, ensuring a smooth and supportive experience. While there are minor criticisms regarding the clarity of the complaints policy and occasional unhelpful front desk responses, the overall guest feedback highlights the excellent communication and assistance provided, even in the absence of on-site staff.
The free WiFi is generally reliable and well-functioning, allowing guests to stay connected easily. Parking options are appreciated despite their additional cost and occasional logistical challenges. The secure underground parking is a valuable amenity for many travelers.
Guests find the beds comfortable, although opinions on pillow firmness and mattress preferences vary. While some find the pillows too thin and the beds too small for two people, the general consensus points to a satisfactory sleeping experience with well-maintained bedding.
The hotel is also highly praised for its pet-friendly policy, which allows guests to bring their furry companions. Although there is a surcharge for pets, the convenience of ground-floor rooms and the welcoming environment for pets create a positive overall experience.
In summary, CITY STAY - Forchstrasse is a highly recommended choice for visitors to Zurich, offering a perfect blend of location, comfort, cleanliness and excellent service.
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Apartment with Free Wi-Fi
