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Summary of reviewsThe Westin Galleria Dallas is a great choice for those seeking a prime location and shopping convenience. The hotel boasts a perfect and convenient location, making it easy to get on and off freeways and close to a variety of big malls. Guests loved being attached to The Galleria mall for shopping, dining and even ice skating. The helpful staff and proximity to great places to eat only added to the convenience of staying here.
Breakfast at The Westin Galleria Dallas seemed to be hit or miss with some guests satisfied and others disappointed. Some were pleased with the nice selection of continental choices and beverages, especially those who had it included at the booking time. However, some guests paid extra for breakfast and found it to be so-so or even horrible. Despite this, there were guests who positively reviewed the continental breakfast, mentioning its good taste and the accommodating staff.
The Westin Galleria Dallas has a lot to offer in terms of comfortable and beautiful rooms. Many guests had an excellent experience and some even called it the best room they've ever stayed in. Beds were especially comfortable with high-quality bedding. The property was generally nice and clean and most guests loved the size and cleanliness of their rooms. Some guests did note issues with temperature control and bathroom cleanliness and a few rooms lacked natural light due to no windows or poor lighting.
The Westin Galleria Dallas shines when it comes to cleanliness. Guests rave about the overall cleanliness of the property with many describing it as super clean, clean atmosphere and very clean. The rooms are also spacious and well-maintained with guests praising the quality of bedding and pillows. Courteous service and the cleanliness of rooms are also highlighted, making it an excellent choice for travelers who value hygiene.
The Westin Galleria Dallas is a hotel that values friendly and accommodating staff. Most guests had an amazing experience and complimented the staff for their service. While there were some guests who encountered poor professionalism among staff, the majority of guests were satisfied with the service and would recommend this hotel to others.
Overall, The Westin Galleria Dallas is definitely worth considering for a luxurious stay in Dallas. Most guests found their stays to be smooth and awesome with practicality meeting comfort with convenient and comfortable facilities available to guests. Though some felt that the rooms could use a renovation and appear old and tired looking, most felt that their stay was decent and pleasant. With all that said, there were some guests who were a bit disappointed in their experience and could not wait to leave. Nonetheless, overall most guests found The Westin Galleria Dallas to be a good place to stay.
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