Hotel Lux Fatima
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Summary of reviewsHotel Lux Fatima enjoys an outstanding location, highly praised for its close proximity to the Sanctuary of Fatima, providing easy access to local religious and cultural attractions. Its peaceful surroundings enhance the appeal, ensuring a restful stay. Guests find the spacious rooms, comfortable beds and available free parking to greatly enhance their experience. The hotel's strategic location complements these facilities, making it a preferred destination for tourists.
The breakfast offering is well-received, characterized by a wide range of fresh and high-quality products. Guests enjoy the ample and varied selections, which include natural juices, fresh bread, cold meats and cheeses. However, some improvements could be made in terms of variety organization and accommodating dietary preferences. Despite some critiques, the friendly and helpful staff create a positive atmosphere, making breakfast a satisfying experience.
The dinner experience at Hotel Lux Fatima is mixed with some guests praising the impeccable buffet while others are disappointed by logistical issues and inconsistent food quality. The lack of a consistent dinner service, coupled with a need for better organization and communication, means improvements are necessary to meet guest expectations. Additionally, closed evening bar facilities and rooms lacking tea/coffee amenities are noted drawbacks.
Rooms at Hotel Lux Fatima are largely praised for their spaciousness, comfort and modern decor. Guests appreciate the clean, functional spaces with large bathrooms and good lighting. Special requests are handled with care and room upgrades are occasionally provided. However, some reviews mention outdated furnishings, minor maintenance issues and small inconveniences such as missing minibars or utensils in rooms with kitchens. Despite these points, the overall quality of the rooms remains a positive aspect.
Cleanliness is a strong suit for the hotel with many guests highlighting the high standards of sanitation throughout the property. Daily cleaning ensures a fresh environment and the modern aspect of the hotel adds to the experience. Though there are occasional lapses in bathroom cleanliness and late cleaning, the overall impression is one of excellent hygiene.
The staff at Hotel Lux Fatima consistently receive high praise for their friendliness, helpfulness and professionalism. The warm reception upon arrival and the attentiveness of the team contribute significantly to a smooth and pleasant guest experience. Some issues with staff availability during busy times and occasional coldness from night staff are noted, but these do not overshadow the generally positive interactions with the daytime team.
Guests generally find the hotel's Wi-Fi to be accessible and often impressive, though some report issues with signal stability and strength in rooms. The pool facilities are also well-regarded with guests enjoying both the indoor and outdoor options. The heated pool ensures comfort and the clean, well-maintained environment enhances the overall pool experience.
Hotel Lux Fatima's parking facilities receive high marks for being secure, spacious and free of charge. Family travelers find the hotel accommodating with spacious rooms and friendly staff contributing to a pleasant stay. Comfort is a common theme, particularly regarding the beds, which are often highlighted as very comfortable with high-quality bedding.
While some guests feel the hotel falls short of 4-star expectations due to minor issues such as lighting and breakfast variety, the overall guest experience remains highly positive. Hotel Lux Fatima stands out for its excellent location, comfortable accommodations, cleanliness and exceptional staff, making it a reliable choice for visitors to Fatima.
Categories
The breakfast offering is well-received, characterized by a wide range of fresh and high-quality products. Guests enjoy the ample and varied selections, which include natural juices, fresh bread, cold meats and cheeses. However, some improvements could be made in terms of variety organization and accommodating dietary preferences. Despite some critiques, the friendly and helpful staff create a positive atmosphere, making breakfast a satisfying experience.
The dinner experience at Hotel Lux Fatima is mixed with some guests praising the impeccable buffet while others are disappointed by logistical issues and inconsistent food quality. The lack of a consistent dinner service, coupled with a need for better organization and communication, means improvements are necessary to meet guest expectations. Additionally, closed evening bar facilities and rooms lacking tea/coffee amenities are noted drawbacks.
Rooms at Hotel Lux Fatima are largely praised for their spaciousness, comfort and modern decor. Guests appreciate the clean, functional spaces with large bathrooms and good lighting. Special requests are handled with care and room upgrades are occasionally provided. However, some reviews mention outdated furnishings, minor maintenance issues and small inconveniences such as missing minibars or utensils in rooms with kitchens. Despite these points, the overall quality of the rooms remains a positive aspect.
Cleanliness is a strong suit for the hotel with many guests highlighting the high standards of sanitation throughout the property. Daily cleaning ensures a fresh environment and the modern aspect of the hotel adds to the experience. Though there are occasional lapses in bathroom cleanliness and late cleaning, the overall impression is one of excellent hygiene.
The staff at Hotel Lux Fatima consistently receive high praise for their friendliness, helpfulness and professionalism. The warm reception upon arrival and the attentiveness of the team contribute significantly to a smooth and pleasant guest experience. Some issues with staff availability during busy times and occasional coldness from night staff are noted, but these do not overshadow the generally positive interactions with the daytime team.
Guests generally find the hotel's Wi-Fi to be accessible and often impressive, though some report issues with signal stability and strength in rooms. The pool facilities are also well-regarded with guests enjoying both the indoor and outdoor options. The heated pool ensures comfort and the clean, well-maintained environment enhances the overall pool experience.
Hotel Lux Fatima's parking facilities receive high marks for being secure, spacious and free of charge. Family travelers find the hotel accommodating with spacious rooms and friendly staff contributing to a pleasant stay. Comfort is a common theme, particularly regarding the beds, which are often highlighted as very comfortable with high-quality bedding.
While some guests feel the hotel falls short of 4-star expectations due to minor issues such as lighting and breakfast variety, the overall guest experience remains highly positive. Hotel Lux Fatima stands out for its excellent location, comfortable accommodations, cleanliness and exceptional staff, making it a reliable choice for visitors to Fatima.
Family Friendly Hotel
This hotel offers family-friendly amenities and is well-located in Fatima. It provides comfortable rooms and services suitable for families traveling together, including a child pool.
Hotel with Parking
Free parking is available at Hotel Lux Fatima, offering guests a cost-effective parking option on site.
Accessible Hotel
Hotel Lux Fatima is a highly accessible hotel with facilities for disabled guests and is entirely wheelchair accessible. Specific features include emergency cords in bathrooms, lower bathroom sinks, and toilets with grab rails. Accessible parking and a lift are available.
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Location of the pool: Outdoor pool
Is it a pool of special type?
Heated pool
In the pool there is also:
Show more... an area designated for children
Business Hotel
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
About Hotel Lux Fatima
License: 1298/RNET
Guest Reviews
Location
The peaceful and quiet surroundings further enhance the appeal, ensuring a restful stay. Moreover, the hotel's strategic location is well complemented by spacious rooms and comfortable beds, contributing to a high-quality guest experience. Additionally, free parking and the convenience of being close to the bus station make it easy for travelers to navigate the area.
Overall, Hotel Lux Fatima's prime location, combined with its excellent facilities and friendly staff, makes it a preferred destination for tourists visiting this historic city.
Breakfast
On the other hand, a few guests noted areas for improvement, such as limited variety, disorganization and the occasional below-expectation quality for a 4-star establishment. Issues like watery cappuccino, room temperature boxed juices and the need for more gluten-free products were mentioned. Some reviews also pointed out the need for better organization to handle the breakfast crowd and avoid overcrowding.
Despite these occasional complaints, the overall sentiment leans towards very good to excellent breakfast experiences with the friendliness of the staff adding to the positive atmosphere. The breakfast buffet is especially noted for being plentiful and varied, making it a satisfying start to the day for most guests.
Dinner
Booking dinner at the hotel requires prior reservation, but several guests reported disappointment when their arrangements fell through, discovering upon arrival that dinner would not be served. The lack of a consistent dinner service, available primarily for large groups, left many guests having to seek alternatives, such as dining at nearby Hotel Santa Maria.
The restaurant atmosphere has also been criticized with some comparing it to an army canteen due to its long tables and messy presentation. Issues with the quality and replenishment of food were frequently highlighted with mentions of hot dishes being droopy and a poor quality-price ratio. Guests felt the establishment would benefit from more staff to manage the dining area more efficiently.
Further adding to the inconvenience, facilities like the bar were closed in the evening, leaving no possibility to get a drink and rooms lacked basic amenities such as an empty minibar and no coffee/tea facilities. Guests highlighted a lack of clear information on dinner availability and times, contributing to the frustration.
In summary, while some guests enjoyed their dining experiences at Hotel Lux Fatima, significant improvements in organization, food quality and service consistency are needed to meet guests' expectations.
Rooms
Comfort is another strong point; rooms are often described as cozy and very comfortable, featuring quality bedding and excellent amenities. There are also clean and functional rooms with large bathrooms and some rooms even have small kitchens, though they lack utensils. Guests have also enjoyed modern decor in some rooms, along with a great shower and large, clean surfaces.
On the downside, several guests find the rooms outdated, small and in some cases, showing signs of wear such as worn carpets and insufficient lighting. There are instances of cleanliness issues, like dirty carpets and drink-stained curtains. Room maintenance concerns such as broken bathtub drain plugs and minor air conditioning issues have also been noted. Moreover, rooms located above the garage face mechanical noise and access from reception is described as quite far.
Some rooms unfortunately have no views, subpar décor and minor inconveniences like missing minibar or proper cutlery in kitchens. Additionally, while many rooms offer good proximity to major amenities in Fatima, a few guests have experienced late room cleaning and presence of insects upon check-in.
In summary, Hotel Lux Fatima delivers well in terms of spacious and comfortable accommodations, though periodic updates and better maintenance could elevate the guest experience further.
Beds
However, not all reviews are glowing. A few guests reported encountering issues such as uncomfortable beds, mattresses in need of replacement and discrepancies in bed types—such as receiving twin beds instead of a requested double bed. Despite these occasional setbacks, the majority consensus leans heavily towards satisfaction with bed comfort often cited as a highlight of the stay.
Overall, Hotel Lux Fatima impresses with its attention to comfort and cleanliness, providing guests with a restful retreat bolstered by spacious rooms and high-quality amenities. The rare issues with bed comfort and type do emerge, but they appear to be exceptions rather than the rule in this well-regarded establishment.
Cleanliness
Clean sheets, clean towels and tidy rooms add to the sense of comfort and hygiene. However, some reviews did note specific areas for improvement, such as occasional lapses in bathroom cleanliness and late room cleaning. Despite these few criticisms, the overall cleanliness of the hotel is described as excellent with many guests noting the spotless condition of their accommodations.
In summary, Hotel Lux Fatima is characterized by its excellent cleanliness standards, making it a reliable choice for travelers seeking a clean and comfortable stay.
Staff
The overall hospitality of the hotel's employees seems to stand out with numerous mentions of their friendliness and sympathy. This positive interaction extends to all areas, including the reception and breakfast service, which are commended for their excellence. However, a few reviews mention issues such as insufficient staff to manage busy times and occasional coldness from night staff, but these do not seem to significantly overshadow the generally positive reception from the daytime team.
In summary, Hotel Lux Fatima's staff is viewed as a key highlight of the experience, known for their exceptional service, friendliness and professional demeanor. Guests frequently leave with a strong impression of the team's dedication to making their stay comfortable and enjoyable.
Wi-Fi
Pool
The quality, cleanliness and overall environment of the pool area receive high marks with visitors pointing out the well-maintained conditions. The combination of the pool and SPA services is also appreciated, notably enhanced by the friendly and excellent staff.
The scheduling system requiring a timeslot for pool use ensures privacy and a tranquil experience, though the small deck size and location's privacy limitations are minor drawbacks. Despite these, the pool and accompanying facilities like the jacuzzi are well-regarded, making the pool experience at Hotel Lux Fatima a strong additional benefit for its guests.
Parking
Although there were a few mentions of difficulty accessing some of the tighter parking spaces, the overall feedback indicates that the parking experience is positive. In summary, Hotel Lux Fatima offers excellent and secure parking accommodations, making it an attractive choice for travelers with vehicles.
Family
4 Star
Yes, Hotel Lux Fatima has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Hotel Lux Fatima.
No, Hotel Lux Fatima doesn't allow dogs.
Yes, parking facilities are available at Hotel Lux Fatima.
No, Hotel Lux Fatima doesn't have a gym.
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