Fatima, Rua Francisco Marto Nº 6939.627763,-8.667907(Show on Map)
7.6
Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Hotel Rosa Mística by Umbral is highly praised for its prime location, especially for visitors to the Sanctuary of Fátima. Its central yet peaceful setting provides easy access to the basilica and other attractions, as well as nearby restaurants, cafes and shops. The convenience of free and secure parking is also a frequent highlight, enhancing its appeal for travelers with cars.
Guests frequently commend the spacious and modern rooms, many with balconies and scenic views. Cleanliness is a standout feature with rooms described as immaculate and well-maintained. The comfortable beds contribute to a restful stay, further enhancing the accommodation experience.
The hotel's amenities, including a small but pleasant pool and a well-equipped gym, are additional benefits. Despite some mixed feelings about gym accessibility and occasional pool maintenance interruptions, these facilities contribute positively to guests' overall relaxation and enjoyment.
The friendly and helpful staff are another key strength, frequently mentioned for their professional and welcoming service. This, combined with the hotel’s responsible approach to hygiene and attention to detail, creates a comfortable and inviting atmosphere for guests.
Although the absence of breakfast service is noted as a downside, past positive experiences with the variety and quality of breakfast offerings suggest an area for potential improvement.
Overall, Hotel Rosa Mística by Umbral offers a great value for money with its prime location, clean and comfortable rooms, excellent staff and useful amenities, making it a favored choice for travelers exploring Fátima.
Categories
Family
This hotel provides a welcoming atmosphere and affordable prices. It is a good option for families looking for a budget-friendly stay in Fatima. The hotel offers a comfortable and convenient base for exploring the area.
Accessible
This hotel is entirely wheelchair accessible and provides accessible bathrooms for disabled guests. Features include walk-in showers, roll-in showers, lowered sinks, and toilets with grab rails. The property is accessible by lift.
Pool
Outdoor Pool
Gym
3 Star
Outdoor Pool
Room Types
Double RoomThis warmly decorated room features a satellite TV, a balcony, and a private bathroom with large vanity basin and walk-in shower.
Triple RoomThis spacious room features a satellite TV, a balcony, and a private bathroom with large vanity basin and walk-in shower.
Family RoomThis spacious room features a satellite TV, a balcony, and a private bathroom with walk-in shower.
Twin RoomThis spacious room features a satellite TV, a balcony, and a private bathroom with large vanity basin and walk-in shower.
Deluxe ApartmentThis apartment consists of 1 living room, 5 separate bedrooms and 4 bathrooms with a walk-in shower and free toiletries. Featuring a balcony with city views, this apartment also provides air conditioning and a flat-screen TV with cable channels. The unit offers 6 beds.
Economy Twin RoomThis air-conditioned twin room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit has 2 beds.
About Hotel Rosa Mística by Umbral
Registry or License or Notification Number: 7686/RNET
Guest Reviews
7.6
Good
Review Summaries
Location
Hotel Rosa Mística by Umbral enjoys a prime location, especially for those visiting the Sanctuary of Fátima. Many reviews highlight its superb and central position, which places guests within a short walking distance of the basilica and other notable attractions in Fátima. Guests find it very convenient to access nearby restaurants, cafes, bakeries and souvenir shops, ensuring a hassle-free experience. The availability of free and secure parking is also frequently appreciated, making it a practical choice for travelers with cars.
Visitors also commend the hotel's modern and clean facilities with spacious rooms that can comfortably accommodate families. The value for money is consistently praised, offering a comfortable stay without breaking the bank. The tranquility of the location, despite its central proximity to the city's heart and tourist spots, contributes positively to the overall guest experience.
In addition to its key location near the main sanctuary, the hotel offers easy access to markets, pharmacies and other services, enhancing convenience. The friendly and helpful staff further add to the welcoming atmosphere, making it a recommended option for both short stays and extended visits. The presence of a swimming pool is a delightful bonus, bringing an added layer of relaxation for guests.
Overall, Hotel Rosa Mística by Umbral stands out for its central yet peaceful setting, excellent accessibility and outstanding value, ensuring visitors can explore Fátima with ease and comfort.
Breakfast
Hotel Rosa Mística by Umbral has garnered a significant amount of feedback regarding its breakfast offerings. The reviews indicate that while the hotel does not currently serve breakfast, many guests express a strong desire for this service to be provided. Some reviewers mentioned that during their visits, breakfast was not available either on-site or included in the room price, leading to disappointment.
However, past reviews about the breakfast when it was served highlight a variety of positive experiences. Guests fondly recall fresh rolls, delicious pastries and a variety of local products such as cheeses, cold cuts, fruit, yogurt and cereals. The breakfast was frequently described as very good, varied and fresh with items being restocked regularly. Reviews also commend the quality and taste of breakfast items with specific mentions of delicious coffee, rolls, carrot cake and regional pastries.
Overall, while the current lack of breakfast services is a noted downside, the positive past experiences suggest that when available, the breakfast at Hotel Rosa Mística by Umbral has been appreciated for its variety, quality and satisfying offerings. This feedback emphasizes a potential area of improvement to enhance guest satisfaction.
Rooms
Hotel Rosa Mística by Umbral offers an impressive accommodation experience, predominantly characterized by its spacious and modern rooms, many of which feature balconies. The hotel's location is highly praised for its convenience and scenic views with some rooms offering spectacular sights of the sanctuary. Guests frequently describe the rooms as extremely clean, comfortable and recently remodeled with modern decor. The beds are notably comfortable, contributing to a restful stay.
The rooms are generally spacious with ample natural light creating a bright and inviting atmosphere. For families, there are larger rooms available that are well-suited for multiple guests. Decor throughout the rooms is consistently noted as pleasant and well-maintained, adding to the overall comfort and aesthetic appeal.
Despite some minor drawbacks such as occasional maintenance issues like faulty door locks or slight noise disturbances, the overall sentiment towards the room quality is highly positive. The cleanliness and upkeep are especially commended with many guests highlighting the spotless condition of their rooms.
The hotel amenities, including a small but refreshing pool and convenient parking, are additional benefits. However, some minor service hiccups, such as delayed room readiness and absent features like in-room fridges, were noted but did not significantly detract from the overall satisfaction.
Ultimately, Hotel Rosa Mística by Umbral delivers a good balance of comfort, cleanliness and modern amenities, making it a favorable choice for travelers seeking a pleasant stay in a convenient location.
Beds
Guests of Hotel Rosa Mística by Umbral frequently commend the beds for their comfort and spaciousness. Many describe the beds as comfortable, very comfortable or even super comfortable with the size being notably large and accommodating. The bedding and pillows are often highlighted for adding to their restful experience with excellent queen beds mentioned multiple times. Despite a few mentions of beds being uncomfortable, the prevailing sentiment is positive, underscoring a good night’s sleep as a notable feature. Cleanliness of the beds and their adequate heating further enhance their appeal, making them a pleasant aspect of the stay. However, there are occasional remarks about the third bed and sofa bed lacking some comfort. Overall, the hotel’s beds provide guests with a restful and pleasant experience.
Cleanliness
Hotel Rosa Mística by Umbral offers an exceptional experience when it comes to cleanliness and hygiene. Guests frequently highlight the hotel's immaculate condition, praising its exemplary standards of cleanliness. The rooms are consistently described as spotlessly clean, modern and well-decorated, maintaining a high level of comfort. Notably, the hotel ensures cleanliness throughout its facilities, from the rooms to common areas, often receiving five-star ratings for hygiene.
Housekeeping is conducted daily, ensuring that every room remains tidy and comfortable with special attention given to the cleanliness of linen and towels. Guests appreciate the modernity and neatness of the accommodations, emphasizing the hotel’s commitment to maintaining a pristine environment.
Despite a few isolated comments about neglected bathroom areas and mold in some corners, the overall feedback is overwhelmingly positive. The staff's dedication to cleanliness is particularly commended, highlighting their respectful and professional approach to maintaining the hotel's high standards. This focus on hygiene not only applies to the rooms but also extends to other areas like the pool and gym, which are also kept in top condition.
In summary, Hotel Rosa Mística by Umbral impresses with its unparalleled cleanliness and well-maintained facilities, making it a comfortable and inviting choice for travelers who prioritize hygiene and tidiness.
Staff
The staff at Hotel Rosa Mística by Umbral receive overwhelmingly positive praise from guests. The friendliness and attentiveness of the team stand out as a highlight, contributing significantly to the overall guest experience. Visitors commonly describe the staff as accommodating, professional and always welcoming with a smile. The dedication of both receptionists and cleaning staff is frequently noted with special mentions of specific individuals like Juan and Maria for their exceptional hospitality and helpfulness.
The service provided by the hotel staff is commended for being responsive, efficient and highly professional. Many guests appreciate the promptness in addressing requests and the care given, especially in light of recent pandemic-related challenges, which showcases the staff's responsibility and attention to detail.
In addition to being helpful and courteous, the staff also excel at creating a pleasant and welcoming atmosphere, contributing to the hotel's charm. Their ability to communicate effectively, provide outstanding service and offer valuable tourist information enriches the stay for many visitors.
Overall, the staff at Hotel Rosa Mística consistently deliver outstanding service, making guests feel comfortable, well-attended and warmly welcomed throughout their stay.
Wi-Fi
Hotel Rosa Mística by Umbral offers free WiFi with excellent performance. The WiFi is described as interference-free with strong signal strength and fast connection speeds. It provides internet access throughout the hotel, ensuring reliable connectivity for guests. Negative comments focus on unrelated issues such as the lack of a kettle, refrigerator and the absence of staff during meal times, but do not detract from the hotel's WiFi quality.
Gym
The gym at Hotel Rosa Mística by Umbral is a well-received feature among guests. Many appreciate the convenience and added benefit of having access to a well-equipped fitness facility during their stay. Described as a nice addition, the gym area is often noted for its utility, especially for those who like to start their day with a workout. Guests frequently mention the gym in a positive light, appreciating its availability and the extra convenience it offers.
However, there are mixed feelings regarding the operational status and scheduling of the gym. While some guests highlighted the gym's closure for renovations and the need for an extended schedule, others found it functional and beneficial. A few reviews also pointed out that the fitness room and changing rooms could use some improvement.
Overall, the gym at Hotel Rosa Mística by Umbral adds a valuable feature for guests desiring to maintain their fitness routines while traveling, despite occasional concerns about availability and facility conditions.
Pool
Hotel Rosa Mística by Umbral boasts a delightful pool area that guests often highlight in their reviews. The pool is described as well-maintained, beautifully lit and a refreshing spot to relax, especially after a day of exploring or on hot days. Guests frequently appreciate the pool's cleanliness and its modern, cozy design, making it a pleasant retreat for families and children. The proximity of the pool to other amenities like the gym and dining area adds to its appeal.
Despite the many positive remarks, some reviews note that the pool is not heated and can be quite cold. Others mention occasional issues with pool maintenance, including periods when it was closed for cleaning or under maintenance. These interruptions can be disappointing and guests suggest that better communication regarding pool availability would be beneficial.
Overall, the pool greatly enhances the stay at Hotel Rosa Mística with many visitors praising it as a highlight of their experience, underscoring its importance in choosing this accommodation. For those traveling to Fátima, the pool offers a relaxing and enjoyable space, although potential visitors should be prepared for occasional maintenance-related closures.
Family
Hotel Rosa Mística by Umbral stands out as an ideal destination for families seeking comfort and convenience. Reviews highlight the family-friendly nature of the hotel, noting that the spacious and cozy rooms are particularly well-suited for families. Many mentioned the excellent service, which contributed significantly to a comfortable stay. Specific remarks about one-bedroom apartments and family rooms highlight that these accommodations are spacious and cater well to family needs.
Families appreciated the overall cleanliness and the appropriateness of the facilities for family use. Although there were a few minor drawbacks, such as the lack of tea/coffee making facilities in some rooms and an inoperative terrace, these did not overshadow the positive experiences. The family-friendly environment, coupled with a good breakfast, made many guests feel that it was a great stay for families. The helpful and friendly staff further enhanced the family-friendly atmosphere, making Hotel Rosa Mística by Umbral a commendable option for those traveling with children.
3 Star
Hotel Rosa Mística by Umbral offers facilities and services that align well with its three-star rating, providing good value for money. Guests have remarked on its reasonable prices, which are befitting of a three-star environment and found the overall cost-benefit ratio to be excellent. The facilities are described as adequate, if somewhat small with a good match between the price and the amenities offered.
The location is a standout feature, being very near the Fatima sanctuary as well as various gift shops, bakeries and restaurants. This makes it a convenient choice for visitors wanting easy access to local attractions. The staff receive praise for their friendliness and helpfulness, adding to the positive guest experience.
Some aspects of the hotel's service fall short, particularly the lack of staff presence from 9 pm to 7 am, which some guests found unacceptable for a three-star establishment. Nonetheless, guests appreciate the decor and cleanliness, describing the hotel as modern and comforting.
Overall, Hotel Rosa Mística by Umbral provides a good price-quality ratio, making it a solid choice for travelers seeking budget-friendly accommodation close to key locations in Fatima.
Business
Hotel Rosa Mística by Umbral is noted as a convenient choice for business travelers with appreciated business services and good facilities tailored for business needs. The hotel's business-friendliness is consistently praised. Guests found the rooms comfortable and the accommodation clean and orderly. The breakfast served was well-received for its quality. Reception services were helpful, though some management performance left guests disappointed. Staff efficiency appeared varied with points raised in different reviews. The hotel also features various decorative touches that add to its overall ambiance.
Accessible
Hotel Rosa Mística by Umbral offers excellent overall accessibility for guests with disabilities. The hotel features accessible parking and rooms, appreciated by many for their proper ADA compliance. Its well-located position makes for an easy visit to the nearby sanctuary, which is also very accessible. Commendations include features like an elevator and private parking with accessibility functions thoughtfully adapted for individuals with disabilities. The staff is friendly and accommodating, further enhancing the stay. However, it should be noted that the hotel is not entirely wheelchair accessible, which may present challenges for some guests.
Outdoor Pool
Hotel Rosa Mística by Umbral boasts a small yet very nice outdoor swimming pool, frequently described as modern, cozy and very pleasant. Guests particularly appreciate the balconies that overlook the pool, offering enjoyable views and adding significant value to their stay. Despite its compact size, the pool is noted for being a great feature, especially for children due to its cleanliness. However, it has been mentioned that on some occasions, the pool was not in operation, which could potentially impact guests looking forward to a swim. Overall, the proximity and views of the pool are highlighted as notable advantages of staying at the hotel.
FAQ
Yes, Hotel Rosa Mística by Umbral has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Rosa Mística by Umbral.
No, Hotel Rosa Mística by Umbral doesn't allow dogs.
No, parking facilities aren't available at Hotel Rosa Mística by Umbral.