The Hyatt Regency Mexico City is a top-rated, five-star hotel located in the upscale neighborhood of Polanco. Guests rave about the convenient location with easy access to great restaurants and sites in the area, as well as the ease of getting around the city. The hotel itself is modern and elegant with spacious and luxurious rooms and attentive service from the friendly staff. Many guests specifically mention the excellent views from the hotel, including overlooking Chapultepec forest. The breakfast is a highlight for many guests with comments praising the quality and variety of the buffet and the attentive staff. The hotel's cleanliness is also highly praised with guests describing it as sparkling clean and impeccable. The staff is extraordinary friendly, helpful and professional, providing outstanding service to each and every guest. The gym and spa are top-quality and boast big, modern machines, making it an excellent choice for fitness enthusiasts. The beds are described as very comfortable, ensuring a peaceful and restful night's sleep. Overall, the Hyatt Regency Mexico City is an exceptional choice for those visiting Mexico City with many guests saying they will return to this phenomenal and amazing hotel.
The St. Regis Mexico City is a luxurious five-star hotel located in a prime, central location that allows for easy access to different neighborhoods in the city. Guests rave about the excellent service they receive while staying there and note that it's in a quieter area among other luxurious hotels. The breakfast offerings have left a lasting impression on guests with many describing it as nothing short of amazing. The hotel offers sleek and stylish rooms with modern amenities and a beautiful view of the city. The staff is extremely courteous, professional and helpful with the concierge service being particularly praiseworthy. Overall, The St. Regis Mexico City provides a comfortable and luxurious stay with stunning views and excellent amenities, making it a great choice for any traveler visiting Mexico City.
The NH Collection Mexico City Reforma is widely regarded for its excellent location, nestled in the heart of Mexico City's vibrant Pink Zone. It's praised for its proximity to key tourist attractions including the Angel of Independence and Chapultepec Forest, as well as a variety of restaurants, bars and shops. The hotel's central and safe location, close to public transportation like the Insurgentes metro station, makes it ideal for both business and leisure travelers. The friendly and helpful staff further enhance the overall guest experience.
The breakfast at the hotel is a standout feature, frequently commended for its delicious and varied offerings. Guests appreciate a wide selection of fresh fruits, regional dishes and the option to have eggs prepared to their preference. The breakfast buffet is well-prepared, high in quality and serviced by efficient and friendly staff.
The dining experience at the hotel garners mixed reviews. While room service and the restaurant menu are praised for their variety and convenience, some guests find the quality inconsistent and the prices high. Complaints about tasteless food and poor execution of certain dishes detract from the otherwise pleasant ambiance and service.
Guest reviews about the rooms highlight their spaciousness, cleanliness and comfortable design. Many find the rooms well-lit, well-decorated and equipped with useful amenities. However, issues with noise, inconsistent maintenance and occasional cleanliness lapses are noted. Some guests reported dust, stains and outdated fixtures, pointing to areas needing improvement.
Cleanliness across the hotel also receives mixed feedback. While many guests find the rooms and amenities clean with good housekeeping services, others report dirty hallways, unclean carpets and inadequate housekeeping practices. Maintaining consistent cleanliness and timely service in common areas and rooms could enhance guest satisfaction.
The staff, overall, receive acclaim for their friendliness, attentiveness and excellent service, making guests feel valued. Particular staff members like Eric, Jesus and Aldo are frequently mentioned for their exceptional hospitality. However, occasional issues with efficiency and responsiveness at the reception area are noted.
Free WiFi at the hotel garners mixed feedback. Some guests find the connection fast and reliable, while others experience slow speeds, disconnections and poor performance in certain areas, particularly around the pool. Improving the stability and speed of the WiFi service could significantly enhance the guest experience.
The spa services provided are generally well-received with guests appreciating the professional massage services despite higher fees and occasional unavailability of staff. The gym is described as well-equipped and spacious, though some guests suggest the addition of more equipment to improve the facility.
The pool area offers a mixed experience. Positive aspects include a nicely heated and clean pool with good skyline views. However, guests have faced issues such as cold water, insufficient lounge chairs, cleanliness problems and accessibility restrictions. Addressing these concerns could enhance the overall poolside experience.
Parking at the hotel is a noted benefit with many guests appreciating the availability of free parking and valet services. However, some find maneuvering within the parking lot tricky and report limited spaces and inconsistent valet service.
Families find the hotel accommodating with amenities like family rooms and junior suites. Celebratory occasions are well-catered for, enhancing guest experiences. However, the area’s nightlife and reception process can present challenges for families with toddlers.
In summary, NH Collection Mexico City Reforma offers a strategic location, comfortable accommodations and friendly service. Despite some inconsistencies in the dining and room cleanliness, the hotel provides a positive experience with room for improvements in certain areas.
The Four Seasons Hotel Mexico City offers exceptional service with a luxurious atmosphere, making for an unforgettable stay. The location is amazing with many attractions and restaurants within walking distance. Guests raved about the breakfast which is a highlight of the day and the spacious rooms with comfortable beds. The impeccable cleanliness and attentive staff were also praised. Some guests had mixed reviews about the quality of the food in the hotel's restaurants. However, overall the hotel is luxurious and comfortable with exceptional customer service that exceeds expectations. The facilities, world-class concierge service and lovely atmosphere make it an incomparable hotel.
The JW Marriott Hotel Mexico City Polanco is a highly recommended hotel for travelers seeking exceptional accommodations and service. The hotel's unbeatable location in the heart of Polanco offers easy access to some of the city's top attractions, including bars, restaurants and shopping with stunning views of Chapultepec Park. The breakfast spread receives high praise from guests with lots of options and attention to detail. The rooms are spacious, clean and modern with incredible views and extra amenities. The hotel is also praised for its cleanliness and COVID protocols, making it a safe and comfortable option for travelers. The staff is incredibly kind, friendly and helpful, providing guests with an excellent experience. The pool area offers a perfect place to relax with friendly and helpful pool staff available for assistance. Overall, the JW Marriott Hotel Mexico City Polanco is a top pick for travelers seeking exceptional accommodations and service.
The Presidente InterContinental Mexico City by IHG, is a luxurious five-star hotel located in the heart of the Polanco neighborhood. Guests rave about the exceptional facilities and services provided by the hotel with many describing their stay as "Excelente," "Exceptional," and "Superb." The hotel's unbeatable location is surrounded by countless nearby restaurants and attractions, including the Chapultepec park. The staff is known for being helpful and friendly, adding to guests' overall experience. The breakfast buffet is highly recommended by many guests and the hotel's gastronomic offerings were deemed good and varied. The rooms are comfortable and functional with luxurious touches, offering guests a great stay in the heart of the city. The hotel's emphasis on cleanliness is also highly praised with guests raving about the cleanliness of the rooms and the attention to detail of the housekeeping staff. Overall, the InterContinental Presidente Mexico City is a fantastic choice for travelers seeking sheer luxurious perfection in the bustling capital city of Mexico.
Live Aqua Ciudad de Mexico Bosques de las Lomas is a luxurious and comfortable hotel located in a quiet and safe neighbourhood with a great location. The hotel boasts beautiful, spacious and stylish rooms with plentiful amenities and comfortable accommodations. The staff is friendly and attentive, ensuring guests have everything they need during their stay. The hotel's spa area offers a soothing and relaxing atmosphere that guests will surely love. The hotel exceeded expectations with its exceptional service, attention to detail and excellent food. The Live Aqua Ciudad de Mexico Bosques de las Lomas is the epitome of luxury travel, offering multiple gourmet restaurants and a high level of elegance throughout. Overall, guests highly recommend this hotel and will stay in again.
W Mexico City, located in the vibrant Polanco district, stands out as a top choice for both leisure and business travelers due to its prime location, outstanding service, and luxurious amenities. Guests consistently highlight the hotel's strategic proximity to excellent restaurants, bars, shops, and nearby attractions like Chapultepec Park, contributing to its chic and safe atmosphere.
The breakfast experience is a memorable highlight for many, with guests praising the high-quality buffet and the excellent customer care provided by the staff. The hotel's dining scene, featuring restaurants such as Trivvu and J by Jose Andres, is a significant draw, with exceptional Spanish-Mexican fusion cuisine and an adventurous menu that delights guests.
Rooms at W Mexico City offer a modern, stylish retreat with spacious and comfortable accommodations complemented by stunning city views. With minimalist yet elegant decor, the rooms provide all necessary amenities, ensuring a restful and enjoyable stay. Despite minor noise issues or design quirks mentioned by a few guests, the overall experience is one of luxury and comfort.
Cleanliness is generally well-regarded at the hotel, with many guests noting the immaculate state of the property and its adherence to high standards. The hotel facilities, including the spa and gym, enhance the overall appeal, with the spa particularly noted for its excellent service and unique experiences like the Tamezcal.
The staff at W Mexico City receive high praise for their exceptional service, attentiveness, and professionalism, contributing to a seamless and pleasant guest experience. The concierge and front desk teams are frequently commended for going above and beyond to accommodate guest needs.
The hotel is renowned for its comfortable beds, offering a restful sleep with plush pillows and a cozy ambiance. This adds to the overall sense of comfort and relaxation that guests enjoy throughout their stay.
In summary, W Mexico City is a highly recommended destination for those seeking a luxurious and stylish experience in the heart of Mexico City, with its outstanding location, remarkable service, and exquisite dining options making it an excellent choice for travelers.
Fiesta Americana Mexico Toreo has garnered considerable praise for its various aspects, making it an esteemed choice for travelers, particularly those on business trips or attending events at the nearby Centro Citibanamex.
The hotel's **location** within the bustling Euán Plaza shopping mall is highly favored for its convenience and connectivity. Its proximity to the CitiBanamex Center is ideal for business travelers, while the surrounding shopping and dining options offer leisure visitors a pleasant experience. Although some reviewers note the area can be somewhat chaotic and not entirely tourist-friendly, many appreciate the sense of safety and the ease of access to amenities.
**Breakfast** at Fiesta Americana Mexico Toreo is often cited as a highlight. Guests are impressed with the magnificent and delicious offerings, praising both the quality and variety. A brilliant breakfast buffet with fresh ingredients and daily variations ensures a delightful start to the day. The friendly and attentive service further enhances the positive dining experience.
The **rooms** are another standout feature, characterized by spacious, modern and well-thought-out designs. The elegant rooms offer exceptional comfort, particularly the beds, which are described as super comfortable. Cleanliness is commendable throughout the hotel, from rooms to public areas like the pool and gym. While there are occasional mentions of check-in delays and noise level discrepancies, the overall sentiment underscores the hotel's comfort and quality.
**Cleanliness** is a strong point at Fiesta Americana Mexico Toreo with guests repeatedly noting the pristine condition of the facilities. The attention to detail in maintaining a hygienic and well-ordered environment contributes to a restful stay. Coupled with excellent service, the hotel's commitment to cleanliness is highly appreciated.
The **staff** at Fiesta Americana Mexico Toreo is frequently lauded for their dedication and friendliness. Guests highlight the extraordinary service provided by employees like Lizeth, Pablo and bellboy Lino Navas. The staff’s attentiveness and helpful nature create a welcoming atmosphere, making guests feel well-cared for throughout their stay. The consistent top-notch service enhances the overall hospitality experience.
The **pool** receives mixed reviews, though generally positive. Guests appreciate the clean and enjoyable pool, its good temperature and the friendly staff. However, some concerns about maintenance and cleanliness are noted. Despite these, many find the pool an enjoyable bonus during their stay.
In summary, Fiesta Americana Mexico Toreo excels with its convenient location, superb breakfast, comfortable rooms and outstanding service. Its blend of comfort, cleanliness and guest-focused hospitality makes it a compelling choice for visitors to Mexico City, especially those attending business events.
Le Méridien Mexico City, a stylish all-suite hotel situated on the iconic Paseo de la Reforma, offers a sophisticated experience for travelers. With amenities like spacious bathrooms, soundproof windows, a 24-hour fitness center and an all-day dining restaurant, guests can enjoy comfort and convenience. The hotel's prime location allows easy exploration of Mexico City's rich history, culture and business district, making it ideal for both leisure and corporate travelers. Unique programs, such as the Le Méridien Hub, immerse guests in a creative atmosphere surrounded by contemporary art, screenings and music, enhancing their stay at this luxurious and culturally immersive hotel.
Summary of reviews
Le Méridien Mexico City Reforma is a superb five-star hotel located in the heart of the city, making it an excellent choice for tourists and business travelers alike. Guests love the hotel's proximity to historical landmarks and the central business district. The breakfast at La Gloriosa restaurant is varied and complete with delicious homemade jams and a great buffet. While some guests had negative dining experiences, others enjoyed exceptional service and a diverse menu of tasty food. The rooms are spacious, clean and relatively soundproof with great facilities and impressive spacious suites. The hotel's cleanliness is highly praised and the staff is exceptional with countless reviews mentioning their exceptional friendliness, helpfulness and attentiveness. The beds are comfortable, making for a restful retreat after a long day of exploring the vibrant city. Overall, Le Méridien Mexico City Reforma is an excellent choice for a luxurious and comfortable stay in Mexico City.
Las Suites Campos Eliseos is a highly recommended hotel in Mexico City with a fantastic location in the Polanco district close to everything. The hotel offers spacious and well-equipped rooms, some with balconies and guests rave about the comfort and cleanliness of the accommodations. The breakfast is generally good with decent options and some delicious items and the staff is attentive and friendly. The hotel's cleanliness is consistently praised and the rooftop pool is a great added bonus. The beds are comfortable and great with extra soft and plush bedding. Overall, Las Suites Campos Eliseos provides an exceptional and superb experience for guests with excellent facilities and services.
Sheraton Maria Isabel Mexico City Reforma is highly praised for its prime location on Paseo de la Reforma, offering guests easy access to iconic landmarks, restaurants, cafes and the U.S. Embassy. The hotel is conveniently located in front of the Angel of Independence, making it an excellent base for sightseeing and business purposes. Guests appreciate the safety, accessibility and the ease of using Ubers from this central location.
The breakfast experience is frequently highlighted as exceptional with a wide variety of delicious options and excellent service. Although some guests find it expensive, many view breakfast as a compelling reason to stay at the hotel. Dinner experiences receive positive remarks for food quality, particularly in the restaurant Amici, but there are comments about limited menu options and pricing.
Guest rooms are clean and comfortable with spacious layouts and beautiful views. However, some reviews indicate that the rooms are outdated and in need of renovations to meet expectations for value and brand standards. Despite this, comfortable beds and good service from the staff contribute positively to the overall experience.
Cleanliness across the hotel is well-regarded with special mentions for diligent housekeeping staff. However, improvements are suggested for the pool area and older carpets. The staff consistently receive high praise for their friendliness and professionalism, significantly enhancing the guest experience.
WiFi service is generally reliable and fast, meeting the needs of most guests, although there are occasional reports of connectivity issues. The gym is well-equipped and receives positive feedback for its facilities and helpful staff. The pool, while small and sometimes in need of maintenance, offers a pleasant view from the 19th floor.
Parking is convenient, though many guests find the fees high and advocate for better transparency in pricing. The hotel is family-friendly, providing a welcoming environment for guests with children, although room crowding can be an issue. The beds are widely appreciated for comfort and cleanliness, despite a few dissenting opinions about firmness and size.
For business travelers, the hotel's location and fast service are advantageous, though some furnishings may appear dated. The hotel maintains a generally high rating, aligning with five-star expectations for many guests, though a few suggest room for improvement in amenities.
Overall, Sheraton Maria Isabel Mexico City Reforma stands out for its excellent location, service and breakfast, making it a top choice for both leisure and business travelers.
The NH Collection Mexico City Santa Fe offers an exceptional experience, combining modern comforts with a strategic location in the bustling district of Santa Fe. The hotel is ideally situated for both leisure and business travelers, providing easy access to an array of dining options, shopping centers, and corporate offices. Its serene environment complements the vibrant surroundings, making it a desirable choice for those visiting the area.
The breakfast service is widely praised, with guests enjoying a diverse and well-presented selection that caters to various dietary needs. Attentive staff and the convenient location of the dining area further enhance the breakfast experience, despite some minor suggestions for improved variety and healthier options.
Rooms at the hotel are noted for cleanliness, comfort, and modern amenities, making them suitable for extended stays. Guests enjoy spacious accommodations with elegant design and excellent city views. While some report minor maintenance issues, the overall response is positive, with many appreciating the restful sleep provided by the high-quality beds.
The hotel staff consistently receive commendations for their friendliness and attentiveness, contributing to a warm and welcoming atmosphere. While some language barriers and mixed reviews about reception staff are noted, the general sentiment remains favorable with most guests praising the exceptional service.
Free Wi-Fi service meets the needs of most guests, though a few experience slower speeds during streaming. The hotel offers valet parking, which, despite its efficiency and reasonable pricing, receives mixed reviews due to the lack of a self-parking option and separate fees.
Overall, the NH Collection Mexico City Santa Fe stands out for its excellent service, prime location, and comfortable accommodations, making it a top choice for business travelers and short stays in the Santa Fe area. The hotel’s commitment to quality service and guest satisfaction ensures a pleasant and convenient experience for visitors.
The Fiesta Americana Reforma in Mexico City enjoys high acclaim for its exceptional location, centrally positioned on the bustling Paseo de la Reforma allowing easy access to a wide array of attractions including the historic center, museums and cultural landmarks. The neighborhood is safe, accessible and rich with dining options, coffee shops and convenience stores. Convenience is further enhanced by the availability of public transportation, making it a suitable choice for both business and leisure travelers.
The hotel is celebrated for its impressive breakfast offerings, featuring an extensive and varied buffet of fresh fruits, national and international dishes and a variety of juices, often described as delicious and well-presented. The breakfast on the 22nd floor for executive rooms is particularly noted for its quality. Dinner at La Distral restaurant receives high praise for its super delicious food, particularly the cilantro cream, though some guests note the restaurant's high cost and occasional service inconsistencies.
Rooms at the hotel are generally clean and comfortable, frequently praised for their cleanliness and comfortable beds. However, some rooms are noted as being dated with minor maintenance issues like old furniture and outdated bathrooms. Despite these concerns, the cleanliness and hospitality are notable with helpful and efficient housekeeping staff making guests feel at home.
The staff at Fiesta Americana Reforma are often highlighted as a standout feature. Guests frequently describe the personnel as friendly, helpful and attentive, contributing positively to the overall experience. The gym is another well-received facility, lauded for its excellent maintenance and variety of machines. Miguel, a staff member in the gym, is frequently praised for his exceptional service.
Guests have mixed feelings about the hotel's WIFI service with some reporting excellent connectivity while others experienced poor and inconsistent service. Parking is seen as convenient but expensive with high fees being a common grievance.
The hotel’s location is ideal for those interested in Mexico City’s vibrant nightlife, providing easy and safe access to numerous bars, cafes and restaurants on Paseo Reforma. The beds at the hotel receive high praise for comfort, frequently described as very comfortable and supportive.
While the hotel is generally appealing for its comfort and excellent service, some guests feel it falls short of a five-star rating, suggesting improvements in renovations and amenities. As a business hotel, it caters well to corporate travelers with its meeting facilities and central location.
Overall, Fiesta Americana Reforma is highly recommended for its excellent location, cleanliness, comfort and friendly staff, making it an appealing choice for travelers visiting Mexico City.
Krystal Grand Suites Insurgentes is highly praised for its exceptional location on Insurgentes Sur, offering easy access to various parts of Mexico City via the metrobus station right in front. The safe and charming neighborhood of San Ángel, replete with dining and shopping options, adds to the convenience for both business and leisure travelers. The hotel stands out for its spacious, clean and well-appointed rooms, which are noted for their modern design, large comfortable beds and convenient amenities like kitchenettes.
The breakfast experience at the hotel receives mixed reviews. While some appreciate the good service and basic continental spread, others find the options limited and the quality inconsistent. The dinner offerings mirror this sentiment—praised for variety and taste by some, yet criticized for long wait times, poor meal preparation and high prices by others.
Guests consistently commend the hotel for its cleanliness with rooms and facilities maintained to high standards. Despite occasional lapses in cleaning schedules and maintenance issues, the overall experience remains largely positive due to the hotel’s attentive housekeeping staff.
The staff in general receive mixed feedback. Many guests highlight their helpfulness, friendliness and exceptional service, particularly in the reception and restaurant areas. However, some have experienced issues with delayed and unresponsive service, indicating a need for improved training and consistency.
The hotel's complimentary wifi has garnered mixed opinions with some guests enjoying good connectivity, while others report unstable and slow connections, especially on upper floors. The fitness center is appreciated for its quality equipment, though some suggest additional items could enhance the experience.
Parking at the hotel is a point of contention due to high valet fees, which many feel should be included in the room rate. Additionally, interactions with parking staff are sometimes described as unpleasant.
Families find the hotel accommodating with spacious, well-equipped rooms and a safe environment. Cribs are available, albeit some find them small. Noise levels can vary and while the hotel is pet-friendly, the surrounding family noise might be a concern for some.
The beds receive high marks for their comfort and quality, though occasional comments mention that they are too soft or maintained inadequately. Despite isolated complaints, the general consensus is that the hotel prioritizes comfort in its bedding.
Business travelers appreciate the Krystal Grand Suites Insurgentes for its fast service, spacious work-friendly rooms and good location within a business district. While lacking a dedicated business center, the hotel's facilities still support productive stays.
Overall, Krystal Grand Suites Insurgentes delivers a clean, comfortable and well-located experience with minor areas for improvement in dining services, staff training and additional amenities. Its combination of quality rooms and excellent location makes it a recommended choice for travelers to Mexico City.
Pug Seal Polanco Allan Poe, nestled in the heart of Polanco, Mexico City, is celebrated for its excellent location and seamless blend of ambiance, hospitality, and luxury. The boutique hotel offers a serene escape on a picturesque street, providing easy access to top-tier restaurants, shops, and attractions. Guests consistently highlight the property’s beautiful architecture and tasteful decor, which together create an outstanding experience supported by amazing staff service.
The breakfast offerings are a standout feature, earning rave reviews for their variety, freshness, and presentation. From traditional Mexican fare to American favorites, guests appreciate the delicious and personalized à la carte options, served by the attentive and accommodating staff. Breakfast is often cited as a highlight, contributing significantly to the hotel's appeal.
Rooms at Pug Seal Polanco Allan Poe are praised for their immaculate cleanliness, spaciousness, and thoughtful decor. The comfort and design of the accommodations, including luxurious suite setups and high-quality furnishings, offer guests a refreshing blend of elegance and functionality. Some concerns are noted regarding natural light and noise isolation, but overall, the rooms are deemed clean, comfortable, and inviting, with extras like complimentary minibars adding to the appeal.
Guests frequently commend the hotel's outstanding cleanliness and well-maintained environment, which is complemented by the friendly and helpful staff who prioritize guest comfort. The exceptional service extends to specific staff members like Daniel, Diego, Gloria, Eduardo, and Giovanna, who are recognized for their responsiveness and commitment.
Comfortable beds enhance the overall experience at the hotel, with guests praising their cozy and dream-like quality. The inviting atmosphere, alongside high-quality linens and pillows, makes Pug Seal a preferred choice for those seeking relaxation.
Pug Seal Polanco Allan Poe captures the essence of personalized luxury with its exquisite decor and attention to detail, offering a boutique hotel experience like no other. Known for exceptional service and charming ambiance, it stands as a luxurious and homely retreat for travelers favoring small and distinctive hotels. The property’s unique character, housed in a renovated mansion, offers sophistication and tranquility in an upscale, secure neighborhood, ensuring an elevated and memorable stay for all guests.
Categories
Dog Friendly
5 Star
Boutique-Style
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