7,258,491 hotelsin 60 categories
Hotels with Swimming Pool and Rooftop Pool in Federal District
10 HOTELS IN FEDERAL DISTRICTRanking can be influenced by the commissions we receive.
$
Info
Summary of reviews
The Hilton Mexico City Santa Fe is a luxurious and exceptional five-star hotel that offers first-class accommodations and exceptional service. The hotel is located in a safe and convenient area above a large mall with great access to nearby attractions. The breakfast buffet is exceptional and included in the room rate, while the dinner menu receives mixed reviews. The rooms are lovely, spacious and clean with modern facilities and comfortable beds. The hotel is consistently praised for its immaculate state and commitment to cleanliness. The staff is extraordinary, friendly and attentive, making guests feel welcome from check-in to check-out. The fitness amenities, including the gym and pool, are purposefully equipped and kept in good condition. Though there are some issues with valet parking and limited signage around the mall, the hotel is an overall spectacular weekend getaway or vacation destination.
Categories
Pool
Heated Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Sustainability Journey
Dog Friendly
$
Info
Summary of reviews
Sevilla Palace, located on the bustling Paseo de la Reforma in Mexico City, is consistently praised for its prime location which offers easy access to key landmarks, museums and the historic center. The hotel's rooftop views add an extra charm and its proximity to various dining and transportation options is highly appreciated by both tourists and business travelers.
The breakfast experience at Sevilla Palace is widely celebrated for its quality and variety with guests frequently mentioning the abundance of delicious offerings and excellent service. Although some find the buffet's cost to be high and a few note a lack of variety on certain days, the overall consensus is very positive.
Dinner at the hotel's restaurant also receives commendation for its high-quality food and pleasant atmosphere. Guests particularly enjoy the delicious meals and friendly service, although there are occasional complaints about pricing and service inconsistencies.
The rooms at Sevilla Palace are well-regarded for their comfort and spaciousness. They are noted for being clean and providing ample storage with particularly comfortable beds. While some guests feel the rooms are dated and in need of renovation, the central location and reasonable price make them a viable choice for many.
Cleanliness is a standout feature with guests consistently praising the spotless rooms and well-maintained facilities. The attentive housekeeping staff contribute significantly to this positive perception, ensuring a high standard of cleanliness throughout the hotel.
The staff at Sevilla Palace are frequently commended for their warmth and professionalism. Excellent customer service is highlighted across various departments, although reception occasionally receives mixed feedback regarding friendliness and proactivity. Overall, the staff's efforts enhance the guests' experience, making them feel welcome and supported.
Wi-Fi service at the hotel receives mixed reviews. Many guests find it reliable and fast, while others report issues with connectivity and signal stability, particularly on certain floors.
The fitness center, located on the rooftop alongside a pleasant pool, provides a decent workout experience despite being small and somewhat dated. Guests appreciate the rooftop pool for its beautiful city views and warm temperature, although some note that better maintenance and regular cleaning are needed.
Parking facilities are generally well-received with free valet parking being a notable convenience. Despite some challenges with accessibility during events, the parking is considered a valuable addition to the hotel's services.
The hotel is also recognized as family-friendly with spacious rooms and a welcoming environment for those traveling with children. The pool is especially popular among young guests and the overall secure and friendly atmosphere is appreciated by families.
In summary, Sevilla Palace offers a well-rounded and positive experience with highlights including its central location, excellent breakfast and dinner, spacious and clean rooms and attentive staff. While there are areas for improvement such as room updates and Wi-Fi connectivity, the hotel's strengths make it a commendable choice for visitors to Mexico City.
The breakfast experience at Sevilla Palace is widely celebrated for its quality and variety with guests frequently mentioning the abundance of delicious offerings and excellent service. Although some find the buffet's cost to be high and a few note a lack of variety on certain days, the overall consensus is very positive.
Dinner at the hotel's restaurant also receives commendation for its high-quality food and pleasant atmosphere. Guests particularly enjoy the delicious meals and friendly service, although there are occasional complaints about pricing and service inconsistencies.
The rooms at Sevilla Palace are well-regarded for their comfort and spaciousness. They are noted for being clean and providing ample storage with particularly comfortable beds. While some guests feel the rooms are dated and in need of renovation, the central location and reasonable price make them a viable choice for many.
Cleanliness is a standout feature with guests consistently praising the spotless rooms and well-maintained facilities. The attentive housekeeping staff contribute significantly to this positive perception, ensuring a high standard of cleanliness throughout the hotel.
The staff at Sevilla Palace are frequently commended for their warmth and professionalism. Excellent customer service is highlighted across various departments, although reception occasionally receives mixed feedback regarding friendliness and proactivity. Overall, the staff's efforts enhance the guests' experience, making them feel welcome and supported.
Wi-Fi service at the hotel receives mixed reviews. Many guests find it reliable and fast, while others report issues with connectivity and signal stability, particularly on certain floors.
The fitness center, located on the rooftop alongside a pleasant pool, provides a decent workout experience despite being small and somewhat dated. Guests appreciate the rooftop pool for its beautiful city views and warm temperature, although some note that better maintenance and regular cleaning are needed.
Parking facilities are generally well-received with free valet parking being a notable convenience. Despite some challenges with accessibility during events, the parking is considered a valuable addition to the hotel's services.
The hotel is also recognized as family-friendly with spacious rooms and a welcoming environment for those traveling with children. The pool is especially popular among young guests and the overall secure and friendly atmosphere is appreciated by families.
In summary, Sevilla Palace offers a well-rounded and positive experience with highlights including its central location, excellent breakfast and dinner, spacious and clean rooms and attentive staff. While there are areas for improvement such as room updates and Wi-Fi connectivity, the hotel's strengths make it a commendable choice for visitors to Mexico City.
Categories
Rooftop Pool
Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Family
$
Info
Summary of reviews
Galeria Plaza Reforma in Mexico City consistently receives positive reviews for its central location in the vibrant Zona Rosa district. Guests appreciate its proximity to numerous bars, restaurants and tourist attractions like the Angel of Independence and the Anthropological Museum. The area is considered safe and convenient with easy access to public transport and important landmarks such as the American embassy, making it ideal for both leisure and business travelers.
The breakfast at Galeria Plaza Reforma is highly praised for its quality and variety with guests particularly enjoying the fresh fruit, extensive selection of breads, cheeses and customized omelettes. Despite some remarks about the cost and periodic overcrowding, the attentive and efficient service enhances the overall dining experience. Dinner options are also well-received with the onsite restaurant, Almara, noted for its high-quality food despite a somewhat limited menu. Additional dining options and room service further contribute to a satisfying culinary experience.
Guests find the rooms at Galeria Plaza Reforma spacious, clean and comfortable, often highlighting the modern decor and amenities. However, some discrepancies in room quality are noted, such as outdated furniture or noise from external sources. The housekeeping staff ensures daily maintenance and many guests commend the comfortable beds and well-maintained bathrooms.
Cleanliness is a strong point for the hotel, consistently described as impeccable throughout the rooms and common areas. The staff is another significant highlight, frequently praised for their friendly, helpful and professional demeanor. Specific mentions often go to the reception and concierge for their warm and efficient service.
WiFi services receive mixed reviews; while many guests find the connection reliable and suitable for work, others report slow speeds and extra charges for higher-speed internet. The gym and rooftop pool are other notable amenities with the gym being functional yet small and the pool offering great views but sometimes appearing too cold or under maintenance.
Parking, although convenient, incurs additional fees, which some guests find frustrating. Nevertheless, valet service is appreciated for its efficiency. The hotel’s lively surroundings offer excellent nightlife options, though they can contribute to noise disturbances at night, potentially affecting light sleepers.
Overall, Galeria Plaza Reforma is celebrated for its prime location, cleanliness, hospitable staff and extensive dining options, making it a comfortable and convenient choice for visitors to Mexico City.
The breakfast at Galeria Plaza Reforma is highly praised for its quality and variety with guests particularly enjoying the fresh fruit, extensive selection of breads, cheeses and customized omelettes. Despite some remarks about the cost and periodic overcrowding, the attentive and efficient service enhances the overall dining experience. Dinner options are also well-received with the onsite restaurant, Almara, noted for its high-quality food despite a somewhat limited menu. Additional dining options and room service further contribute to a satisfying culinary experience.
Guests find the rooms at Galeria Plaza Reforma spacious, clean and comfortable, often highlighting the modern decor and amenities. However, some discrepancies in room quality are noted, such as outdated furniture or noise from external sources. The housekeeping staff ensures daily maintenance and many guests commend the comfortable beds and well-maintained bathrooms.
Cleanliness is a strong point for the hotel, consistently described as impeccable throughout the rooms and common areas. The staff is another significant highlight, frequently praised for their friendly, helpful and professional demeanor. Specific mentions often go to the reception and concierge for their warm and efficient service.
WiFi services receive mixed reviews; while many guests find the connection reliable and suitable for work, others report slow speeds and extra charges for higher-speed internet. The gym and rooftop pool are other notable amenities with the gym being functional yet small and the pool offering great views but sometimes appearing too cold or under maintenance.
Parking, although convenient, incurs additional fees, which some guests find frustrating. Nevertheless, valet service is appreciated for its efficiency. The hotel’s lively surroundings offer excellent nightlife options, though they can contribute to noise disturbances at night, potentially affecting light sleepers.
Overall, Galeria Plaza Reforma is celebrated for its prime location, cleanliness, hospitable staff and extensive dining options, making it a comfortable and convenient choice for visitors to Mexico City.
Categories
Rooftop Pool
Pool
Rooftop Pool
Outdoor Pool
Romantic
$
Info
Summary of reviews
Downtown Mexico, located in the heart of Mexico City, is highly praised for its prime location and beautiful historical architecture. Guests appreciate the convenience of being close to prominent landmarks such as the Zocalo and the Palacio de Bellas Artes, making sightseeing a breeze. The hotel is nestled within a 17th-century Spanish mansion, offering a delightful mix of historic charm and modern luxury.
The breakfast experience at Downtown Mexico stands out for its generous servings and lovely presentation, with guests particularly admiring the freshly squeezed juices, pastries, and the hotel's famous conchas. Although there is room for improvement with service timing and vegan options, the overall culinary offering significantly enhances guest satisfaction.
Rooms at the hotel are noted for their unique and luxurious design, complete with high ceilings, jacuzzis, and comfortable, large beds. While the dim ambiance in some rooms and lack of privacy in bathrooms present challenges, the spaciousness and cleanliness mostly satisfy guests. The historical architecture and detailed design elements contribute to a memorable stay, though some areas require attention to lighting and ventilation.
The staff at Downtown Mexico are frequently commended for their politeness and dedication, creating a warm and welcoming atmosphere for guests. The exceptional hospitality enhances the overall experience, with team members being attentive and helpful throughout.
The hotel's rooftop pool is a particular highlight, offering a serene oasis with a fantastic view of the city. Guests appreciate the pool's size and sun bed availability, despite occasional issues with non-guests occupying the space. The rooftop bar and restaurant further enhance the appeal of the terrace, creating an ideal spot for relaxation.
Overall, Downtown Mexico excels in its historic location, unique design, and exceptional service, making it a standout choice for visitors eager to immerse themselves in the city's vibrant culture and history.
The breakfast experience at Downtown Mexico stands out for its generous servings and lovely presentation, with guests particularly admiring the freshly squeezed juices, pastries, and the hotel's famous conchas. Although there is room for improvement with service timing and vegan options, the overall culinary offering significantly enhances guest satisfaction.
Rooms at the hotel are noted for their unique and luxurious design, complete with high ceilings, jacuzzis, and comfortable, large beds. While the dim ambiance in some rooms and lack of privacy in bathrooms present challenges, the spaciousness and cleanliness mostly satisfy guests. The historical architecture and detailed design elements contribute to a memorable stay, though some areas require attention to lighting and ventilation.
The staff at Downtown Mexico are frequently commended for their politeness and dedication, creating a warm and welcoming atmosphere for guests. The exceptional hospitality enhances the overall experience, with team members being attentive and helpful throughout.
The hotel's rooftop pool is a particular highlight, offering a serene oasis with a fantastic view of the city. Guests appreciate the pool's size and sun bed availability, despite occasional issues with non-guests occupying the space. The rooftop bar and restaurant further enhance the appeal of the terrace, creating an ideal spot for relaxation.
Overall, Downtown Mexico excels in its historic location, unique design, and exceptional service, making it a standout choice for visitors eager to immerse themselves in the city's vibrant culture and history.
Categories
Pool
Rooftop Pool
Outdoor Pool
Boutique-Style
Luxury
$
Info
Summary of reviews
The NH Collection Mexico City Reforma is widely regarded for its excellent location, nestled in the heart of Mexico City's vibrant Pink Zone. It's praised for its proximity to key tourist attractions including the Angel of Independence and Chapultepec Forest, as well as a variety of restaurants, bars and shops. The hotel's central and safe location, close to public transportation like the Insurgentes metro station, makes it ideal for both business and leisure travelers. The friendly and helpful staff further enhance the overall guest experience.
The breakfast at the hotel is a standout feature, frequently commended for its delicious and varied offerings. Guests appreciate a wide selection of fresh fruits, regional dishes and the option to have eggs prepared to their preference. The breakfast buffet is well-prepared, high in quality and serviced by efficient and friendly staff.
The dining experience at the hotel garners mixed reviews. While room service and the restaurant menu are praised for their variety and convenience, some guests find the quality inconsistent and the prices high. Complaints about tasteless food and poor execution of certain dishes detract from the otherwise pleasant ambiance and service.
Guest reviews about the rooms highlight their spaciousness, cleanliness and comfortable design. Many find the rooms well-lit, well-decorated and equipped with useful amenities. However, issues with noise, inconsistent maintenance and occasional cleanliness lapses are noted. Some guests reported dust, stains and outdated fixtures, pointing to areas needing improvement.
Cleanliness across the hotel also receives mixed feedback. While many guests find the rooms and amenities clean with good housekeeping services, others report dirty hallways, unclean carpets and inadequate housekeeping practices. Maintaining consistent cleanliness and timely service in common areas and rooms could enhance guest satisfaction.
The staff, overall, receive acclaim for their friendliness, attentiveness and excellent service, making guests feel valued. Particular staff members like Eric, Jesus and Aldo are frequently mentioned for their exceptional hospitality. However, occasional issues with efficiency and responsiveness at the reception area are noted.
Free WiFi at the hotel garners mixed feedback. Some guests find the connection fast and reliable, while others experience slow speeds, disconnections and poor performance in certain areas, particularly around the pool. Improving the stability and speed of the WiFi service could significantly enhance the guest experience.
The spa services provided are generally well-received with guests appreciating the professional massage services despite higher fees and occasional unavailability of staff. The gym is described as well-equipped and spacious, though some guests suggest the addition of more equipment to improve the facility.
The pool area offers a mixed experience. Positive aspects include a nicely heated and clean pool with good skyline views. However, guests have faced issues such as cold water, insufficient lounge chairs, cleanliness problems and accessibility restrictions. Addressing these concerns could enhance the overall poolside experience.
Parking at the hotel is a noted benefit with many guests appreciating the availability of free parking and valet services. However, some find maneuvering within the parking lot tricky and report limited spaces and inconsistent valet service.
Families find the hotel accommodating with amenities like family rooms and junior suites. Celebratory occasions are well-catered for, enhancing guest experiences. However, the area’s nightlife and reception process can present challenges for families with toddlers.
In summary, NH Collection Mexico City Reforma offers a strategic location, comfortable accommodations and friendly service. Despite some inconsistencies in the dining and room cleanliness, the hotel provides a positive experience with room for improvements in certain areas.
The breakfast at the hotel is a standout feature, frequently commended for its delicious and varied offerings. Guests appreciate a wide selection of fresh fruits, regional dishes and the option to have eggs prepared to their preference. The breakfast buffet is well-prepared, high in quality and serviced by efficient and friendly staff.
The dining experience at the hotel garners mixed reviews. While room service and the restaurant menu are praised for their variety and convenience, some guests find the quality inconsistent and the prices high. Complaints about tasteless food and poor execution of certain dishes detract from the otherwise pleasant ambiance and service.
Guest reviews about the rooms highlight their spaciousness, cleanliness and comfortable design. Many find the rooms well-lit, well-decorated and equipped with useful amenities. However, issues with noise, inconsistent maintenance and occasional cleanliness lapses are noted. Some guests reported dust, stains and outdated fixtures, pointing to areas needing improvement.
Cleanliness across the hotel also receives mixed feedback. While many guests find the rooms and amenities clean with good housekeeping services, others report dirty hallways, unclean carpets and inadequate housekeeping practices. Maintaining consistent cleanliness and timely service in common areas and rooms could enhance guest satisfaction.
The staff, overall, receive acclaim for their friendliness, attentiveness and excellent service, making guests feel valued. Particular staff members like Eric, Jesus and Aldo are frequently mentioned for their exceptional hospitality. However, occasional issues with efficiency and responsiveness at the reception area are noted.
Free WiFi at the hotel garners mixed feedback. Some guests find the connection fast and reliable, while others experience slow speeds, disconnections and poor performance in certain areas, particularly around the pool. Improving the stability and speed of the WiFi service could significantly enhance the guest experience.
The spa services provided are generally well-received with guests appreciating the professional massage services despite higher fees and occasional unavailability of staff. The gym is described as well-equipped and spacious, though some guests suggest the addition of more equipment to improve the facility.
The pool area offers a mixed experience. Positive aspects include a nicely heated and clean pool with good skyline views. However, guests have faced issues such as cold water, insufficient lounge chairs, cleanliness problems and accessibility restrictions. Addressing these concerns could enhance the overall poolside experience.
Parking at the hotel is a noted benefit with many guests appreciating the availability of free parking and valet services. However, some find maneuvering within the parking lot tricky and report limited spaces and inconsistent valet service.
Families find the hotel accommodating with amenities like family rooms and junior suites. Celebratory occasions are well-catered for, enhancing guest experiences. However, the area’s nightlife and reception process can present challenges for families with toddlers.
In summary, NH Collection Mexico City Reforma offers a strategic location, comfortable accommodations and friendly service. Despite some inconsistencies in the dining and room cleanliness, the hotel provides a positive experience with room for improvements in certain areas.
Categories
Pool
Rooftop Pool
Outdoor Pool
Luxury
Spa
$
Info
Summary of reviews
The Westin Santa Fe, Mexico City, is celebrated for its stellar location in the heart of Santa Fe, a modern and upscale area that provides breathtaking views and easy access to dining and shopping venues. Its proximity to major attractions and facilities like Park Plaza, Santa Fe mall, and the Expo Center makes it an ideal choice for business and leisure travelers alike. Guests are captivated by the stunning rooftop vistas that offer a peaceful escape while being connected to the city's vibrant life.
Visitors commend the hotel for its overall cleanliness and comfortable facilities, with an emphasis on friendly service and a contemporary design. Guests enjoy the exceptional breakfast offerings, lauding the diverse menu and attentive service, although there are occasional mentions of inconsistencies. The culinary experience during dinner is generally positive, despite some comments on high prices and room service inconsistencies.
Rooms impress with their spaciousness, modern design, and comfort, featuring extremely comfortable beds and exquisite city views. While mostly impeccable, a few reviews hint at minor issues like limited towel supplies or worn pillows. Cleanliness is a high point, with well-kept surroundings and personal spaces contributing to a pleasant atmosphere, despite isolated comments about maintenance.
The staff consistently receives high praise for exceptional service, contributing to the welcoming and attentive environment of the hotel. The spa offers a relaxing escape with its serene atmosphere and excellent amenities, although there are slight suggestions for improvement. The gym receives accolades for its excellent facilities and cleanliness, while the rooftop jacuzzi offers a tranquil retreat with spectacular views.
Parking facilities are generally functional, though there are some issues noted regarding valet service and ticket validation. The renowned beds and pillows significantly enhance the hotel experience, providing guests with some of the most restful sleep they've encountered.
Overall, The Westin Santa Fe stands out as a hotel of luxury, comfort, and modernity, offering excellent service and amenities in a prime location, making it a preferred choice for travelers seeking a blend of relaxation and excitement in Mexico City.
Visitors commend the hotel for its overall cleanliness and comfortable facilities, with an emphasis on friendly service and a contemporary design. Guests enjoy the exceptional breakfast offerings, lauding the diverse menu and attentive service, although there are occasional mentions of inconsistencies. The culinary experience during dinner is generally positive, despite some comments on high prices and room service inconsistencies.
Rooms impress with their spaciousness, modern design, and comfort, featuring extremely comfortable beds and exquisite city views. While mostly impeccable, a few reviews hint at minor issues like limited towel supplies or worn pillows. Cleanliness is a high point, with well-kept surroundings and personal spaces contributing to a pleasant atmosphere, despite isolated comments about maintenance.
The staff consistently receives high praise for exceptional service, contributing to the welcoming and attentive environment of the hotel. The spa offers a relaxing escape with its serene atmosphere and excellent amenities, although there are slight suggestions for improvement. The gym receives accolades for its excellent facilities and cleanliness, while the rooftop jacuzzi offers a tranquil retreat with spectacular views.
Parking facilities are generally functional, though there are some issues noted regarding valet service and ticket validation. The renowned beds and pillows significantly enhance the hotel experience, providing guests with some of the most restful sleep they've encountered.
Overall, The Westin Santa Fe stands out as a hotel of luxury, comfort, and modernity, offering excellent service and amenities in a prime location, making it a preferred choice for travelers seeking a blend of relaxation and excitement in Mexico City.
Categories
Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Luxury
Golf
$
Info
Summary of reviews
Hotel Century Reforma in Mexico City is celebrated for its prime location in the lively Zona Rosa area, providing guests with easy access to numerous tourist attractions, restaurants, and nightlife. The convenience of nearby public transportation and the area's noted safety add to the hotel’s appeal, offering exceptional value for money and making it a popular choice among travelers.
The culinary experiences at the hotel receive positive feedback, especially the variety and quality of the breakfast buffet, catering to different dietary preferences. The restaurant's 24-hour service is appreciated for its tasty offerings and good pricing, further enhancing the dining experience.
Guest reviews of the rooms present a mixed picture. While many appreciate the cleanliness, comfort, and spaciousness, highlighting features like comfortable beds and balconies with city views, some mention issues related to room maintenance and outdated decor. Despite needing some updates, the strategic location and amenities ensure an overall pleasant stay.
Cleanliness is generally a strong point, with guests commending the well-maintained rooms and attentive housekeeping. A few minor issues are noted, but the staff’s dedication to maintaining a clean and inviting atmosphere is evident.
The staff at Hotel Century Reforma consistently receive high praise for their warmth and attentiveness, contributing significantly to guests' positive experiences. Their professionalism and courteous service are standout features, enhancing the overall ambiance.
While the Wi-Fi service does face criticism for connectivity issues, especially in rooms, the hotel compensates with its central location and other facilities. The gym offers good equipment but could benefit from better space management and upkeep.
The hotel's rooftop pool provides stunning city views and is often enjoyed by guests despite occasional issues with its size and temperature. The bedtime experience is generally favorable, with comfortable bedding contributing to restful nights.
Hotel Century Reforma offers commendable value for its price, although some aspects, like room decor and Wi-Fi service, could use improvement. It is a reliable choice for both leisure and business travelers, with the attentive staff and convenient services, such as early check-ins and valet parking, ensuring a pleasant stay.
The culinary experiences at the hotel receive positive feedback, especially the variety and quality of the breakfast buffet, catering to different dietary preferences. The restaurant's 24-hour service is appreciated for its tasty offerings and good pricing, further enhancing the dining experience.
Guest reviews of the rooms present a mixed picture. While many appreciate the cleanliness, comfort, and spaciousness, highlighting features like comfortable beds and balconies with city views, some mention issues related to room maintenance and outdated decor. Despite needing some updates, the strategic location and amenities ensure an overall pleasant stay.
Cleanliness is generally a strong point, with guests commending the well-maintained rooms and attentive housekeeping. A few minor issues are noted, but the staff’s dedication to maintaining a clean and inviting atmosphere is evident.
The staff at Hotel Century Reforma consistently receive high praise for their warmth and attentiveness, contributing significantly to guests' positive experiences. Their professionalism and courteous service are standout features, enhancing the overall ambiance.
While the Wi-Fi service does face criticism for connectivity issues, especially in rooms, the hotel compensates with its central location and other facilities. The gym offers good equipment but could benefit from better space management and upkeep.
The hotel's rooftop pool provides stunning city views and is often enjoyed by guests despite occasional issues with its size and temperature. The bedtime experience is generally favorable, with comfortable bedding contributing to restful nights.
Hotel Century Reforma offers commendable value for its price, although some aspects, like room decor and Wi-Fi service, could use improvement. It is a reliable choice for both leisure and business travelers, with the attentive staff and convenient services, such as early check-ins and valet parking, ensuring a pleasant stay.
Categories
Pool
Rooftop Pool
Outdoor Pool
Business
Gym
$
Info
Summary of reviews
Hotel Royal Reforma, located in the bustling Zona Rosa district of Mexico City, is celebrated for its prime location, making it a convenient choice for both tourists and business travelers. The vicinity offers a wealth of restaurants, shops and bars along with easy access to major attractions like the Angel of Independence, public transportation and a generally safe atmosphere even during late hours. Guests particularly enjoy the peaceful environment amidst the lively area and the stunning city views from the rooftop and certain rooms.
The hotel's breakfast receives high praise for its delicious and varied options with specific delights like eggs, omelettes and fruits singled out. Guests also appreciate the attentive and friendly breakfast staff. However, the breakfast experience is marred by criticisms regarding the repetitiveness and cost, which some found excessive relative to its quality. Logistical issues such as long queues further detract from the experience.
Dinner experiences are similarly mixed with guests highlighting the quality and taste of the food as a key strength. Friendly restaurant staff contribute positively, but slow service and instances of unfriendliness, particularly at the terrace bar, are notable drawbacks. The perceived high cost of meals and inconsistencies in food quality prompt some guests to explore dining options outside the hotel.
Rooms at Hotel Royal Reforma are spacious and comfortable, appreciated for their cleanliness and quietness. Nonetheless, the outdated decor and maintenance issues, such as worn-out furniture, carpets and temperature control problems, detract from the overall comfort. Bathroom facilities also receive mixed reviews with some guests finding them clean while others note antiquated and uncomfortable conditions.
Cleanliness is a standout feature of Hotel Royal Reforma with many guests lauding the spotless condition of the hotel grounds and rooms. However, occasional reports of dirty carpets, stained towels and maintenance issues indicate areas requiring attention.
The staff at Hotel Royal Reforma are often highlighted for their friendliness and helpfulness, especially cleaning staff and bellboys like Francisco and Josué, who leave lasting positive impressions. Although some inconsistencies at the reception desk are reported, the overall experience is largely fueled by the warmth and professionalism of the hotel's team.
The hotel’s WiFi service is a major point of contention with many guests experiencing slow speeds and frequent disconnections, particularly in rooms. The lobby area, in contrast, tends to offer better connectivity.
The gym is appreciated for its size and cleanliness, but issues like outdated equipment and poor ventilation need addressing. Similarly, the rooftop pool, while praised for its ambiance and city views, suffers from cleanliness and overcrowding issues.
Situated in the heart of a vibrant nightlife scene, Hotel Royal Reforma is surrounded by numerous entertainment options, making it an attractive choice for those looking to explore the city's dynamic evening offerings. However, the associated noise levels can be disruptive for guests seeking a quieter stay.
In conclusion, Hotel Royal Reforma offers a blend of strengths and areas for improvement. Its excellent location, cleanliness and friendly staff are consistently praised, while the need for updates in room decor, dining service improvements and WiFi enhancements are noted as potential areas for growth.
The hotel's breakfast receives high praise for its delicious and varied options with specific delights like eggs, omelettes and fruits singled out. Guests also appreciate the attentive and friendly breakfast staff. However, the breakfast experience is marred by criticisms regarding the repetitiveness and cost, which some found excessive relative to its quality. Logistical issues such as long queues further detract from the experience.
Dinner experiences are similarly mixed with guests highlighting the quality and taste of the food as a key strength. Friendly restaurant staff contribute positively, but slow service and instances of unfriendliness, particularly at the terrace bar, are notable drawbacks. The perceived high cost of meals and inconsistencies in food quality prompt some guests to explore dining options outside the hotel.
Rooms at Hotel Royal Reforma are spacious and comfortable, appreciated for their cleanliness and quietness. Nonetheless, the outdated decor and maintenance issues, such as worn-out furniture, carpets and temperature control problems, detract from the overall comfort. Bathroom facilities also receive mixed reviews with some guests finding them clean while others note antiquated and uncomfortable conditions.
Cleanliness is a standout feature of Hotel Royal Reforma with many guests lauding the spotless condition of the hotel grounds and rooms. However, occasional reports of dirty carpets, stained towels and maintenance issues indicate areas requiring attention.
The staff at Hotel Royal Reforma are often highlighted for their friendliness and helpfulness, especially cleaning staff and bellboys like Francisco and Josué, who leave lasting positive impressions. Although some inconsistencies at the reception desk are reported, the overall experience is largely fueled by the warmth and professionalism of the hotel's team.
The hotel’s WiFi service is a major point of contention with many guests experiencing slow speeds and frequent disconnections, particularly in rooms. The lobby area, in contrast, tends to offer better connectivity.
The gym is appreciated for its size and cleanliness, but issues like outdated equipment and poor ventilation need addressing. Similarly, the rooftop pool, while praised for its ambiance and city views, suffers from cleanliness and overcrowding issues.
Situated in the heart of a vibrant nightlife scene, Hotel Royal Reforma is surrounded by numerous entertainment options, making it an attractive choice for those looking to explore the city's dynamic evening offerings. However, the associated noise levels can be disruptive for guests seeking a quieter stay.
In conclusion, Hotel Royal Reforma offers a blend of strengths and areas for improvement. Its excellent location, cleanliness and friendly staff are consistently praised, while the need for updates in room decor, dining service improvements and WiFi enhancements are noted as potential areas for growth.
Categories
Rooftop Pool
Pool
Rooftop Pool
Outdoor Pool
Nightlife
From $186
$
Info
Categories
Pool
Rooftop Pool
Parking
$
Info
Categories
Pool
Heated Pool
Indoor Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Free Wi-Fi
Parking
Categories
2
Map