The Felbridge Gatwick Hotel & Spa is a well-situated hotel that is convenient for those traveling to and from Gatwick airport. Guests enjoyed the delicious and varied breakfast options and appreciated the exceptional cleanliness standards maintained throughout the hotel. The staff were helpful, professional and friendly, although a small minority of guests encountered rude or unhelpful staff members. The spa and pool facilities received mixed reviews with some guests encountering issues but others enjoying a lovely spa area. The hotel is a great option for families with interjoining rooms available and a pool for kids. While some guests had mixed experiences with the beds, overall, the hotel provides a pleasant and comfortable stay.
The Hilton London Gatwick Airport earns high praise for its strategic location, making it particularly convenient for travelers with early or late flights. Situated within walking distance of the South Terminal and connected via a covered walkway, the hotel offers swift and stress-free access to the airport and train station. Guests appreciate the proximity to various restaurants and amenities within the terminal, emphasizing the hotel's ideal position for travelers.
Breakfast at the hotel is frequently lauded for its quality and variety with guests enjoying a broad selection of freshly cooked meals and fruits. Service starts early to accommodate those with early flights and the buffet is described as well-stocked and fresh. The few criticisms regarding the breakfast focus on occasional slow service and high prices, but the general sentiment remains positive.
The dining options garner predominantly favorable reviews with varied menus and quality food at the Japanese Steakhouse and the sports bar. Room service is noted for its high quality despite being pricey and the Executive Lounge and bar areas receive commendations for their service. While some guests mention limited menu choices and an ambiance that could be improved, the overall dining experience is enjoyed for its good food and friendly service.
Rooms at the Hilton London Gatwick Airport are appreciated for their spaciousness, cleanliness and comfort. Guests frequently mention the quietness of the rooms, allowing for a restful sleep and praise the modern decor and well-maintained facilities. Staff are highlighted for their professionalism and helpfulness, although some guests find the rooms a little dated or far from the reception.
Cleanliness is a strong point for the hotel with rooms often described as spotless and fresh. While there are occasional mentions of issues like dusty areas, the general consensus underscores the high standards of cleanliness and the comfort of the beds, contributing to a pleasant stay.
The staff at Hilton London Gatwick Airport are frequently praised for their welcoming and helpful nature, enhancing the overall guest experience. Staff across various departments, including reception and the restaurant, are commended for their professional and friendly service.
Free WiFi is appreciated for its fast and consistent connection with minor issues reported regarding initial login and signal strength. This amenity, along with the comfortable and clean accommodations, contributes positively to the guest experience.
The gym receives mixed feedback, noted for its 24-hour access and satisfactory equipment, though some guests find it small and lacking in variety.
Families find the Hilton London Gatwick Airport to be an excellent choice with spacious rooms and practical amenities. The hotel's proximity to restaurants and shops adds to its appeal for families, despite occasional issues with sofa beds and cots.
Beds are a highlight, often described as exceptionally comfortable, contributing to a restful night's sleep. The rooms are praised for their clean and tidy appearance, reinforcing the hotel's reputation for comfort.
As a solid four-star hotel, the Hilton London Gatwick Airport impresses with modern decor, clean facilities and quality amenities. The hotel's value for money, particularly for late bookings and the executive lounge are notable features.
Business travelers appreciate the hotel's indoor walk connection to the terminals, well-equipped meeting rooms and efficient check-in/check-out processes. The Hilton London Gatwick Airport is recognized as a prime choice for business travelers due to its convenience and comprehensive facilities.
Finally, the hotel's accessible facilities cater well to guests with disabilities, ensuring a comfortable and accommodating stay for all.
Summary of reviews related to the 'Dog Friendly' category
Sandman Signature London Gatwick Hotel offers a welcoming environment for both guests and their furry companions. The hotel is notably dog friendly, providing facilities and services to make pet owners feel at home. Guests frequently mention the warm welcome extended to both them and their dogs with special attention given to pets such as Berty, an eight-year-old Labrador, upon arrival.
The hotel enhances its pet-friendly appeal with thoughtful amenities like dog beds, treats, food bowls and even free poo bags. Some guests were pleasantly surprised by a pet welcome kit and special gifts for their dogs, adding a personalized touch to their stay.
However, a few points to consider include the pet fee, which stands at £50 per night and requires prior approval—an aspect some guests felt was not clearly advertised. While overall dog-friendly, the surrounding green space for walking pets is limited, which might be a slight inconvenience for dog owners.
In addition to being dog friendly, the hotel extends this hospitality to other pets as well with one guest appreciating the preparation of feeding bowls and cat food for their kittens.
Overall, Sandman Signature London Gatwick Hotel provides commendable services and amenities for pet owners, ensuring a pleasant stay for both humans and their animal companions, albeit with some room for clearer communication regarding pet policies.
Chequers Inn Hotel is an appealing destination for those seeking a blend of historic charm and convenient location. Nestled in the tranquil area of Forest Row, the 600-year-old building offers a peaceful retreat while remaining centrally situated, providing guests easy access to the town's attractions and nearby cafes and eateries. Its proximity to venues for family gatherings and weddings, as well as its short drive from the airport, further highlights its accessibility.
Despite the absence of breakfast services and an unavailable kitchen for other meals, guests can find solace in the highly recommended Java & Jazz café located just a short walk away. While the hotel lacks on-site dining options currently, the café ensures guests have a pleasant alternative for their morning meals.
Inside, the rooms reflect the rustic charm of an old Coaching Inn with spacious interiors and beautiful antique wooden furnishings. Although the decor can feel dated, the comfortable and clean beds are consistently praised, providing a good night's rest. However, some rooms suffer from cleanliness issues and broken fixtures, pointing to a need for modernization and better maintenance.
Reviews of the staff are generally positive, highlighting the hospitality and friendliness of the employees, particularly the owner and reception staff who make efforts to enhance the guest experience. Nonetheless, the hotel struggles with staffing shortages, sometimes leading to operational inconveniences such as difficulties with check-in or unstaffed areas.
Overall, while Chequers Inn Hotel might require some refurbishment and an upgrade in amenities, its historic charm, the friendly staff and the overall comfort it provides make it a distinctive and memorable place to stay.