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Summary of reviewsUp Pateira Hotel offers a remarkable experience in a serene setting by the largest natural lagoon in the Iberian Peninsula, providing guests with breathtaking, panoramic views of Pateira Lagoon. The tranquil and secluded location is ideal for those seeking peace and a close connection with nature. Adventurers and water sports enthusiasts particularly appreciate the hotel's setting, finding it perfect for various activities. Families enjoy the indoor and outdoor pools and the overall family-friendly atmosphere with the friendly and attentive staff enhancing the experience and creating a welcoming ambiance.
The breakfast experience is generally positive with guests noting the good, varied and plentiful options, often enhanced by scenic views over the lake or river. However, there are consistent remarks about the limited variety with some guests expressing a desire for more diverse offerings.
Dinner at the hotel is highly praised for its well-prepared and delicious dishes, excellent preparation and taste. The restaurant's quality is highlighted, along with its reasonably priced menu that offers good value. The attentive and professional service, particularly from staff member Rui, is frequently mentioned, adding to the positive dining experience.
Rooms at Up Pateira Hotel are spacious and clean, appreciated for their size and cleanliness with positive remarks about the comfortable beds and pillows. However, the infrastructure shows signs of aging with outdated furniture and decor and some guests mention the need for better maintenance and renovation.
Cleanliness receives high praise with many guests commending the meticulous standards and the attentiveness of the cleaning staff. Despite the old building, it is well-maintained and clean. However, some areas for improvement are noted, such as dust on mirrors and wardrobe doors and hygienic issues with carpets in rooms.
The staff consistently stands out for their exceptional service and friendliness, creating a very welcoming atmosphere and ensuring that all needs are met. Their availability and willingness to provide assistance significantly enhance the overall guest experience.
The Wi-Fi experience has mixed feedback with some guests experiencing weak and unstable signals, particularly in the rooms, though this did not greatly affect their overall positive experiences.
Both the indoor and outdoor pools are enjoyed by guests with the indoor pool noted for its relaxing atmosphere and clean surroundings, despite occasional temperature control issues. The requirement for advance booking helps maintain a peaceful environment by limiting crowds.
Parking is convenient with free parking, a covered garage and outdoor spots available. While some issues regarding cleanliness and organization in nearby areas are noted, the overall parking experience is positive, aided by the option to charge electric cars.
Guest feedback on the beds is mixed with some finding them extremely comfortable and others noting issues with deformed and spring-based mattresses. Addressing these inconsistencies could further improve guest satisfaction.
Overall, Up Pateira Hotel stands out as a haven of tranquility with its stunning views, excellent dining options, friendly staff and enjoyable pool facilities, making it a prime choice for a rejuvenating retreat immersed in natural beauty. Show more
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Hotel for Yoga
Up Pateira Hotel offers yoga classes as one of its available activities. Guests can participate in yoga sessions during their stay, adding a wellness option to their experience at the hotel.
Hotel with EV Charging Stations
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool Private Pool Outdoor Pool
Hotel with Parking
EV charging stations
Accessible Hotel
3-Star Hotel
Hotel with Outdoor Pool
Hotel with Private Pool Rooms
Hotel with Indoor Pool
Room Types
About Up Pateira Hotel
License: 3155
Guest Reviews
8.0
Very Good
Location
Nestled in a tranquil and secluded area, Up Pateira Hotel offers an unparalleled location that delights guests with its picturesque setting by the largest natural lagoon in the Iberian Peninsula. Perfect for those seeking peace and a close connection with nature, the hotel presents an idyllic escape with breathtaking, panoramic views of the Pateira Lagoon.
Adventurers and water sports enthusiasts find the hotel's setting particularly appealing, as it provides excellent opportunities for such activities. The serene environment, enhanced by the soothing water vistas, is also ideal for a restful getaway. Convenient parking and a strategic location make it easy to explore nearby attractions like Águeda and Aveiro.
Guests repeatedly praise the stunning views from their rooms, describing them as magnificent and spectacular, especially at sunrise. The beautiful scenery is complemented by a charming decor that reflects a genuine 70s style, adding a unique character to the stay.
Families are especially fond of the hotel due to its indoor and outdoor pools and the overall family-friendly atmosphere. The friendly and attentive staff further enhance the experience, creating a welcoming ambiance.
Dining with views of the lagoon and enjoying the tranquil, picturesque surroundings make this hotel a prime choice for those wanting to immerse themselves in natural beauty. The Up Pateira Hotel stands out as a haven of tranquility, offering unbeatable scenery and a prime location for a rejuvenating retreat.
Breakfast
The breakfast experience at 'Up Pateira Hotel' receives a mix of feedback from guests. Many reviews highlight positive aspects, noting that the breakfast is good, varied, plentiful and even described as excellent by some. The scenic views over the lake or river during breakfast are frequently mentioned, adding a pleasant backdrop to the morning meal. The hotel's modern and pleasant location also enhances the dining experience.
However, there are consistent remarks about the limited variety and quantity of the breakfast offerings. Several guests found the breakfast to be basic and simple with some expressing disappointment in the lack of options, describing it as weak or poor. There are mentions of the breakfast being acceptable but not extravagant and hints that improvements could be made, particularly in offering more fruit varieties and fresher items.
Overall, while the breakfast at 'Up Pateira Hotel' has its strengths, particularly in terms of taste and setting, there is room for enhancement in the diversity of the offerings to meet broader guest expectations.
Dinner
Up Pateira Hotel offers an exceptional dining experience, consistently praised for its high-quality meals. Guests commend the well-prepared and delicious dishes served at dinner, highlighting the excellent preparation and taste. The restaurant, often described as very good or even of great quality, surprises visitors with both its exquisite offerings and the accompanying wines, showcasing particular finesse with selections from Bairrada.
Service stands out as another strong point with staff, especially Rui, receiving high marks for their impeccable attention and competence. The dinner experience is further enhanced by a reasonably priced menu that offers good value for money, making it a favorite for visitors seeking both quality and affordability.
Whether enjoying the hearty breakfast or the superb dinner, guests consistently find the meals to be a pleasant and memorable part of their stay, delighting in the 5-star quality of the restaurant's food and service.
Rooms
Up Pateira Hotel offers exceptionally spacious rooms that many guests appreciate for their size and cleanliness. The location of the hotel is also a highlight, providing a serene and beautiful setting by the lake, which some rooms have a view of. The beds and pillows generally garner positive remarks for their comfort, contributing to an overall cozy atmosphere within the rooms.
However, multiple reviews point out that the hotel’s infrastructure shows signs of aging with outdated furniture and decor, old carpeting and various elements that could benefit from renovation. Some guests highlight the need for more comfortable mattresses and a warmer indoor pool. There are also complaints about unpleasant smells and a need for better maintenance, indicating that the hotel could improve its guest experience with some targeted updates.
Despite these drawbacks, the cleanliness of the hotel is consistently praised and the overall tranquility and beauty of its location make it a worthwhile option for those seeking a peaceful getaway.
Beds
At Up Pateira Hotel, guest feedback on the beds presents a mix of experiences. Some guests found the beds to be extremely comfortable with positive mentions of very comfortable beds and pillows. For these guests, the quality of sleep was satisfactory, making it a highlight of their stay.
Conversely, a number of visitors reported less favorable experiences, noting that the mattresses and pillows were not up to par. Issues such as deformed and spring-based mattresses were frequently mentioned and some guests described the beds as uncomfortable with a need for improvement in bed comfort. These comments suggest that while there are instances of comfort, consistency in bed quality may be a point for the hotel to address.
Overall, enhancing the comfort and condition of the mattresses and ensuring a more uniform experience across all rooms could significantly improve guest satisfaction.
Cleanliness
Up Pateira Hotel has received mixed reviews regarding its cleanliness with a strong emphasis on the positive aspects. Many guests have praised the hotel for its impeccable and meticulous cleaning standards, highlighting the general cleanliness and spotless maintenance of the facilities and rooms. The cleaning staff have been described as very attentive and professional, contributing significantly to the overall cleanliness and guest satisfaction. While the building itself is somewhat old, it is well maintained and clean, offering a comfortable and quiet environment.
However, there are areas noted for improvement. Some guests have pointed out issues such as dust on mirrors and wardrobe doors, unpleasant and unhygienic carpets in rooms and inadequate soundproofing. Despite these concerns, the commendable efforts of the staff and the overall cleanliness have created a welcoming and pleasant atmosphere for most visitors.
Staff
At Up Pateira Hotel, the staff consistently stands out for their exceptional service and friendliness. Guests frequently highlight the team's attentiveness and professionalism, noting that the staff is accommodating and always ready to help. The hotel boasts a very friendly and welcoming atmosphere with employees who go out of their way to ensure all needs are met. Whether in the bar, dining room or at reception, the service is characterized by warmth and hospitality. The staff’s availability and willingness to provide assistance enhance the overall guest experience, complemented by a personable approach that makes visitors feel right at home. Additionally, the quality of service in the restaurant is repeatedly praised, adding to the positive impression of the hotel's commitment to guest satisfaction.
Wi-Fi
The Wi-Fi experience at Up Pateira Hotel displays a mix of feedback from guests. Several visitors commented on the communication with the staff being notably good. However, the Wi-Fi does face issues, particularly in the rooms. Some guests found the internet signal to be weak and unstable, occasionally disappearing. These challenges were present but did not significantly impact the overall positive experiences people had during their stay.
Pool
Up Pateira Hotel boasts both indoor and outdoor pools, both of which guests have found to be enjoyable and well-maintained. The outdoor pool is frequently described as nice, offering guests a pleasant swimming experience. Similarly, the indoor pool has been highlighted for providing a relaxing atmosphere with its serene and clean surroundings.
Guests have especially appreciated the temperature of the indoor pool water, describing it as simply divine and suggesting that it contributes significantly to the overall pleasant stay at the hotel. However, there have been some mentions of the pools being cold on occasion, indicating that temperature control may sometimes vary.
The hotel staff are noted for their friendliness and attentiveness, even going so far as to tailor breakfast orders to avoid food waste, which further enhances the guest experience. While the indoor pool requires advance booking, this helps in maintaining a peaceful environment by limiting crowds. Overall, the combination of both the indoor and outdoor pools adds to the relaxing and enjoyable nature of a stay at Up Pateira Hotel.
Parking
Up Pateira Hotel provides a variety of convenient parking options, including free parking, a covered garage and outdoor spots, making it easy for guests to find a place for their vehicle. Guests appreciate the availability of parking right at the door as well as the possibility of charging electric cars. There is also ample parking space in the area, allowing for easy access. Despite some issues regarding cleanliness and organization in nearby areas, as well as insufficient signage for the car pathway, the overall parking experience is positive. Enhanced accessibility to the outdoor pool would complement these features further, offering an added layer of convenience.
Indoor Pool
The indoor pool at Up Pateira Hotel is generally well-regarded for its tranquility and cleanliness. Guests appreciate the well-maintained facilities and the peaceful ambiance. Large windows provide natural light, though they face the parking lot. The pool's specific hours help in managing crowds, ensuring a more serene experience. However, there are some drawbacks, such as a faulty thermostat resulting in cold water at times and inconsistent control over access. Despite these issues, the indoor pool offers a valuable retreat, especially during inclement weather.
Yes, Up Pateira Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool, Private Pool, Outdoor Pool.
No, a spa isn't available at Up Pateira Hotel.
No, Up Pateira Hotel doesn't allow dogs.
Yes, parking facilities are available at Up Pateira Hotel.