4-Star HotelThis 4-star hotel is housed in a beautiful 19th-century building with its original façade, located next to Ciudad Real's Plaza Mayor and town hall. It combines modern and classic design, and its rooms feature Italian marble bathrooms and Javier Mariscal toiletries. The hotel is highly rated for its location and room size.
Show more
Summary of reviews related to the '4 Star' categorySilken Alfonso X, a four-star hotel, presents a mixed experience for its guests. On the positive side, many find the hotel to offer good value for money with an overall rating that matches its price point. It fulfills basic expectations for a four-star establishment, ensuring a satisfactory level of comfort.
However, several areas fall short of what one would expect from a hotel of this caliber. The facilities and decor appear outdated and are in need of remodeling and a paint job. The bathrooms, for instance, seem to be stuck in the mid-20th century and detract from the hotel's overall appeal. Additionally, some guests found the cleaning substandard with issues like dust and unhygienic carpets.
There are practical issues as well, such as a lack of sufficient electrical outlets and no hot drink service in the rooms, which affects the convenience and overall layout. The room sizes and conditions often leave a lot to be desired and do not align with typical four-star standards.
Guests have noted that the hotel needs significant modernization to maintain its four-star category. Despite its rating, the hotel left many guests underwhelmed and surprised, feeling that it does not completely live up to the expectations of a four-star establishment. While it meets some basic requirements, it requires improvements in several areas to truly match its purported status.
Show moreRead review summaries for all categories
