Accessible ResortOffers eased access and fully accessible rooms with features such as large entry door frames, automatic entry door opener, roll-in showers, and sliding bar showers. Grab bars are available in the tub/toilet area, along with adjustable make-up mirrors and height-adjusted peep holes. Ramps are located throughout the hotel, with designated accessible parking stalls close to the doors. Limited wheelchairs and portable equipment are available upon request.
Show more
Summary of reviews related to the 'Accessible' categoryFairmont Château Lake Louise offers a number of accessibility features for guests with disabilities, making it a largely accommodating choice for visitors. Accessible rooms are available and guests have reported that both first and second floor rooms are easily accessible. Elevators are present within the hotel, which facilitates movement for guests with mobility impairments and the staff is known to be accommodating, even allowing use of larger service elevators when necessary.
Guests have highlighted the hotel's accessible parking and informative models that provide useful information. The pool area is also designed with accessibility in mind and the hotel's general manager, Tracy Lowe, has been pointed out, suggesting attentive management towards accessibility needs.
However, some challenges persist. The entrance to the facility can be difficult for disabled guests and there are limited walking paths, making navigation challenging for those with limited mobility. Access to the breakfast restaurant is by stairs only and there are no ramps to the lower level where the spa is located. Some areas require the use of stairs and most doors have steps, which may pose difficulties for wheelchair users and elderly guests.
Overall, while there are notable accessibility features and helpful staff at Fairmont Château Lake Louise, some areas could benefit from improved access to better serve guests with disabilities.
Show moreRead review summaries for all categories
