4-Star HotelThis hotel provides comfortable, air-conditioned, and spacious rooms. Its leisure club, featuring a swimming pool, sauna, and spa bath, makes it well-equipped for relaxation. Guests appreciate the good breakfast and friendly staff, contributing to a comfortable and good quality stay.
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Summary of reviews related to the '4 Star' categoryThe Derby Mickleover Hotel, BW Signature Collection is often regarded positively by guests who highlight its central location and proximity to various amenities. However, the hotel's four-star rating has been a point of contention for many visitors. A significant number of reviews indicate that the hotel falls short of expectations for a four-star establishment. Guests report several issues such as dated decor, facilities not meeting the four-star standard and services that do not align with what is advertised.
While it does offer some of the required facilities expected at this level, these are overshadowed by frequent comments about areas needing a makeover and general upkeep. Some visitors felt misled by the advertising, noting that certain rooms should not be in service due to their condition. Instances of glitchy doors and dirtiness further impacted the perceived value.
Despite these critiques, there are mentions of the hotel maintaining certain elements that contribute to its four-star status. Yet, for many, the overall experience did not match their expectations of a four-star hotel.
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