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Summary of reviewsThe Holiday Inn Express & Suites Columbus - Easton Area by IHG receives strong acclaim for its excellent location, making it an ideal choice for both leisure and business travelers visiting Columbus. The hotel's proximity to Easton and the Ohio State University campus offers easy access to shopping centers, restaurants, and essential roadways, supporting guests in exploring local attractions or conveniently commuting for work-related purposes.
Breakfast is frequently praised as an enjoyable experience, with guests delighted by the buffet setup and the novel pancake machine, creating a welcoming start to the day. The breakfast area is recognized for its cleanliness and the exceptional service provided by the staff, further enhancing guests' satisfaction.
The hotel rooms are appreciated for being spacious and comfortable, providing a clean and inviting environment that meets the needs of travelers seeking relaxation. Guests particularly commend the massive room sizes and the comfort of the beds, although there are occasional remarks about minor issues such as stained carpeting or room keys, which necessitate attention.
Cleanliness stands out as a notable feature, with the hotel maintaining high standards across its facilities. Both the rooms and common areas are acknowledged for being tidy and well-kept, contributing to a positive experience. The dedication of the housekeeping staff plays a significant role in maintaining this atmosphere, despite occasional mentions of carpets and bathrooms requiring updates.
Guests consistently commend the staff for their friendliness and helpfulness, creating a pleasant and welcoming environment throughout the hotel. The amiable team at the service desk and breakfast area contributes positively to the overall ambiance, making guests feel valued and ensuring a satisfactory stay. While there may be infrequent comments on service needing refinement, the predominant sentiment highlights the staff's commitment to a friendly and comfortable guest experience.
Overall, the Holiday Inn Express & Suites Columbus - Easton Area by IHG is celebrated for its convenient location, excellent breakfast offerings, spacious rooms, high standards of cleanliness, and dedicated staff, combining to deliver a satisfying and enjoyable stay for visitors to Columbus.
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