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Summary of reviewsThe Landmark Inn is highly praised for its prime location, offering guests the convenience of exploring Florence on foot. Positioned centrally, it allows easy access to the charming Old Town, scenic waterfront, an array of restaurants and shops. The hilltop setting is both beautiful and peaceful, providing picturesque views and a sense of seclusion without being far from downtown. Guests consistently highlight the cleanliness of the inn, the spacious rooms and the friendly, accommodating staff, which all contribute to a welcoming and pleasant atmosphere.
The rooms at The Landmark Inn are noted for their charm, comfort and practical amenities like refrigerators, microwaves and large, comfortable beds. Features such as spacious spa tubs, cozy bedding and bay windows overlooking serene woods further elevate the guest experience. The suite designs, in particular, create a homely environment that adds to the overall appeal. Cleanliness is a standout feature with rooms and common areas meticulously maintained, creating a tidy and neat setting that guests feel comfortable in.
Staff at The Landmark Inn consistently receive high marks for their friendliness and helpfulness with many reviews commending individuals by name for their exceptional service. This professional and welcoming demeanour significantly enhances the guest experience, making the stay memorable.
While breakfast offerings have received mixed reviews with some guests satisfied and others disappointed by the limited service, the overall ambiance of the inn remains positive. The lack of a proper in-house breakfast and early access to coffee has been a point of contention, but nearby dining options have served as acceptable alternatives for most visitors.
The free Wi-Fi, though a convenient inclusion, has been variable in its reliability and speed with some guests highlighting connection issues. Parking, while generally convenient, can be tight and limited during peak times, sometimes posing a challenge for guests.
The beds are another highlight with many guests raving about their comfort and the quality of the linens, contributing to restful nights. However, there are occasional mentions of variability in mattress firmness, which suggests room for improvement in ensuring consistency.
In summary, The Landmark Inn is heralded as a charming and centrally located retreat with excellent service, clean and comfortable rooms and a peaceful yet accessible setting, making it a delightful place to stay for those visiting Florence. Show more
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Inn with Parking
This inn is a highly rated option with a spot for your wheels. It provides free parking, making it a budget-friendly choice for travelers with cars.
Inn with Rooms With Jacuzzi / Hot-tub
Small Inn
Room Types
Queen Studio with River ViewThis ground floor studio features a full kitchen with a stove-top, a private bathroom, a combined queen bed and seating area with a 43-inch flat-screen TV. Bay windows with a view of the native gardens and river is also included.
Please note: The maximum occupancy of people in this room is 2 people including children.
Suite with Garden ViewThis small ground-floor room features 1 queen bed with a private bathroom. A microwave, refrigerator, a flat-screen TV, desk, and seating area by the window is included.
Please note: The maximum occupancy of people in this room is 2 people including children.
Suite with forest viewThis ground floor suite has a king bedroom, a private bathroom, and a separate living room. A 43-inch flat-screen TV, microwave, refrigerator, desk, and sofa are included. Views of the river, sand dunes, and native woods are featured.
Please note: The sofa in the suite is not a sleeper sofa.
Please note: The maximum occupancy of people in this room is 2 people including children.
Studio with Forest ViewThis ground floor studio features a fully equipped kitchen and private bathroom. A combined queen bed with a seating area, and 43-inch flat-screen TV is included. The room has bay windows with views of the native gardens and river.
Please note: The maximum occupancy of people in this room is 2 people including children.
Deluxe King Suite with River View This second floor suite has 1 king bed and a private bathroom with a walk-in shower. A kitchenette with a microwave, refrigerator, coffee maker, toaster, dishes and silverware is included. The living room features a 43-inch flat-screen TV and bay windows with views of the sand dunes, river, city and native gardens.
Please note: The maximum occupancy of people in this room is 2 people including children.
Standard Queen RoomOur second floor economy room features 1 queen bed and a full bathroom. A microwave, refrigerator, and a 32"flat-screen TV is included. It has vaulted ceilings, and a seating area with a window.
Please note: The maximum occupancy of people in this room is 2 people including children.
Family RoomThis second floor room features 2 queen beds and a private bathroom. A 43" flat-screen TV, a table and chairs, a microwave, and refrigerator is included.
Please note: The maximum occupancy of people of any age in this room is 4 including children. The price is based on 2 guests using this room. There is an additional USD 10 charge per person / per night if any other guests are in this room.
Queen Room with Two Queen BedsThis second floor room features 2 queen beds and a private bathroom. A 43-inch flat-screen TV, a table and chairs, a microwave, and refrigerator is included.
Please note: The maximum occupancy of people of any age in this room is 4 including children. The price is based on 2 guests using this room. There is an additional USD 10 charge per person / per night if any other guests are in this room.
King Suite with River View This second floor suite has a king bedroom, private bathroom, and a separate living room area with a view of the river, sand dunes, and native woods. A 43-inch flat-screen TV, microwave, refrigerator, desk, and sofa is included.
Please note: The sofa in the suite is not a sleeper sofa.
Please note: The maximum occupancy of people in this room is 2 people including children.
Deluxe King Guest Room with Partial River ViewThis second floor suite features 1 king bed and a private bathroom with a walk-in shower. A kitchenette with a microwave, refrigerator, coffee maker, toaster, dishes, and silverware is included. The living room has a 43-inch flat-screen TV, sofa and bay windows with views of the sand dunes, city, and native woods.
Please note: The sofa in the suite is not a sleeper sofa.
Please note: The maximum occupancy of people in this room is 2 people including children.
Queen Room with Spa BathThis second floor room features a private bathroom, kitchenette, 43" flat-screen TV, 1 queen bed, and a spacious lounging spa tub. Vaulted ceilings, stained glass decor, a ceiling fan, lights on dimmer switch, micro/fridge, coffee maker, toaster, dishes, and silverware is included.
Please note: The maximum occupancy of people in this room is 2 people including children.
Studio with Spa BathThis second floor studio features a private bathroom, kitchenette, 43-inch flat-screen TV, 1 queen bed, and a spacious lounging spa tub. Vaulted ceilings, stained glass decor, a ceiling fan, lights on dimmer switch, micro/fridge, coffee maker, toaster, dishes, and silverware is included.
Please note: The maximum occupancy of people in this room is 2 people including children.
Guest Reviews
8.5
Very Good
Location
The Landmark Inn boasts an excellent location, perfectly situated for exploring Florence on foot. It's centrally located within easy walking distance to the charming Old Town, the scenic waterfront and a plethora of restaurants and shops. Many guests appreciated the beautiful and quiet hilltop setting, which offers picturesque views and a sense of seclusion while still being very close to downtown and main attractions. The convenience of being right in the center of activities without the bustle of a large hotel makes it a favorite. Additionally, the inn is noted for its cleanliness, spacious rooms and friendly staff, adding to the overall pleasant experience. Despite the steep hill leading up to the property, visitors found it a charming and peaceful retreat with a homely atmosphere.
Breakfast
The breakfast experience at The Landmark Inn seems to be a mixed bag based on guest reviews. Some guests appreciated that the breakfast provided was sufficient and consistently replenished. Additionally, there were mentions of access to tea and coffee in the reception room from 8 a.m. However, multiple guests were disappointed with the lack of a proper breakfast service, citing that there was no breakfast available and coffee was only accessible once the office opened at 8 a.m. This was particularly inconvenient for early risers. Some guests also noted the absence of coffee makers in the rooms, which added to their disappointment in the breakfast offerings. Although a nearby restaurant was mentioned as a satisfactory alternative, many felt that an in-house breakfast would have significantly enhanced their stay.
Rooms
The Landmark Inn offers well-appointed rooms that boast charm and comfort, making it a standout choice compared to regular chains. Visitors frequently highlight the cleanliness and spaciousness of the accommodations with many rooms providing separate living and sleeping areas. The layout often includes practical amenities like refrigerators, microwaves and large, comfortable beds. Several reviews commend the cozy atmosphere and the appealing views, such as bay windows overlooking the woods.
Additionally, guests have appreciated the practicality of room features, including spacious spa tubs and excellent bedding. The suite designs are especially noted for their comfort, helping create a homely atmosphere. For those seeking tranquility, the rooms are described as super quiet and comfortable, situated in a serene environment. The small hotel setup also allows for easy access without navigating a busy lobby, adding to the convenience and appeal of staying at The Landmark Inn.
Beds
The Landmark Inn has received numerous assessments about its beds with the majority of guests noting their comfort. Words such as "comfy," "super comfortable," and "excellent" frequently appear in descriptions of the beds. Guests appreciate the soft and plush feel of the beds, which contribute to a restful night's sleep. Additionally, the cleanliness of both the beds and linens receives positive mentions, highlighting the attention to detail in the rooms.
However, some feedback indicates that the mattresses can vary in quality and firmness. Several guests found the beds to be excessively soft with some mentioning sagging or insufficient support. Specific units like room #9 and unit 2 were pointed out for having overly soft or hard beds, respectively. Despite these occasional inconsistencies, many guests still found the beds to generally be a strong point in their stay.
The consensus is that while most visitors enjoy the comfort of the beds at The Landmark Inn, there are a few isolated instances where mattresses could benefit from an upgrade to ensure a consistently pleasant sleeping experience for all guests.
Cleanliness
The Landmark Inn receives high praise for its impeccable cleanliness. Guest reviews consistently highlight the very clean, tidy and neat condition of both rooms and common areas. Visitors appreciate the super clean and centrally located property, finding it not only spotless but also conveniently situated. The rooms are described as clean, quiet and incredibly comfortable with many guests likening their stay to being at home due to the cozy and charming ambiance.
The cleanliness extends to all aspects of the hotel: rooms, bathrooms and even the living spaces which exceed standard expectations with separate bedroom areas. Despite some noting the bathrooms to be on the smaller side, the overall impression remains positively influenced by the meticulous upkeep. Guests have found the hotel well-located, easily accessible and in proximity to Bay Ave, enhancing both convenience and comfort.
The staff receives commendation for their politeness and the extra effort they put into maintaining the high standards of cleanliness, making stays not only pleasant but memorable. Extras like in-room coffee and the hosts bringing coffee to guests' rooms add thoughtful, personal touches that enhance the experience. Ultimately, frequent guests highlight their intention to return, underscoring the clean and cozy atmosphere as key reasons why The Landmark Inn stands out as an excellent choice.
Staff
The Landmark Inn consistently receives high praise for its outstanding staff. Guests frequently describe the team as incredibly friendly, accommodating and helpful. The front desk staff, including specific mentions like Cara, are highlighted for their exceptional service and welcoming demeanor. The manager, Norman, also receives accolades for his accommodating nature. Visitors appreciate the staff's quick and helpful responses to questions and their valuable suggestions for local dining and necessities. The staff's professional and service-oriented attitude leaves a lasting positive impression, making it evident that great service is a cornerstone of the Landmark Inn experience. Overall, the friendly and helpful nature of the staff significantly enhances the guest experience, contributing to the hotel's reputation as a delightful place to stay.
Wi-Fi
The Landmark Inn offers free Wi-Fi to its guests with some expressing satisfaction with its availability. However, there are recurring concerns about the speed and reliability of the connection with several reviews noting that the Wi-Fi can be quite slow. There have also been reports of connection issues, including the Wi-Fi being weak and, in some cases, unusable. One particularly troubling review mentioned experiencing cybersecurity issues. Overall, while free Wi-Fi is a convenient inclusion, potential guests may encounter varying levels of performance and may need to use their mobile data for more reliable internet access.
Parking
Parking at The Landmark Inn is described as a mixed experience by its guests. Many found it easy and convenient, yet the majority mentioned the limited availability and tight spaces as a significant drawback. Maneuvering in the small parking lot was often challenging, especially when the hotel was at full occupancy. While some guests managed to find parking even in the evening, others struggled and a few even noted there weren't enough spots for all cars. Overall, while parking is somewhat available, its tightness and limited space are common concerns.
No, The Landmark Inn doesn't have any pool.
No, a spa isn't available at The Landmark Inn.
No, The Landmark Inn doesn't allow dogs.
Yes, parking facilities are available at The Landmark Inn.