Recanto Cataratas - Thermas, Resort e Convention is a well-regarded resort praised for its strategic and scenic location near the Paraguay border, which is ideal for cross-border shopping and visits to the renowned Iguazu Falls. Its beautiful infrastructure, impeccable grounds, competent and exceptionally helpful staff and superb amenities make it a relaxing and enjoyable retreat.
Guests consistently commend the resort's extensive breakfast offerings which are described as amazing, spectacular and wonderful. The variety and quality of the selections make it a standout feature, though some find it repetitive over longer stays. The dinner buffet receives mixed reviews but is often appreciated for its variety and the quality of certain dishes such as meats and risottos. Some guests, however, feel the dinner is overpriced and lacks variety, especially for those with dietary restrictions.
The rooms are widely praised for their spaciousness, comfort and cleanliness. Many guests highlight the large, cozy beds and spacious bathrooms. While the newer rooms are favored for their modern decor and excellent facilities, some older rooms are noted as needing renovation. The resort's cleanliness extends to common areas and pools, contributing to a spotless and welcoming environment.
The staff at Recanto Cataratas play a crucial role in enhancing the guest experience with their friendliness, attentiveness and exceptional customer service. Every team member, from reception to dining, is known for being polite and helpful, contributing to the resort's warm and inviting atmosphere.
The WiFi services receive mixed feedback with some guests praising its coverage and signal strength in specific areas while others report issues with slow speeds and frequent disconnections. The spa and gym facilities are highly regarded with the spa praised for its excellent service and relaxing atmosphere. The gym is noted for its variety of equipment, despite some being slightly outdated.
The pool areas are a major highlight with multiple indoor and outdoor options, including heated pools and a kiddie pool. Families particularly enjoy the separate water park and various activities available for children. Although some guests mention occasional issues with temperature and overcrowding, the pools are generally well-maintained and enhance the overall resort experience with their relaxing environment.