4-Star HotelSummary of reviews related to the '4 Star' categoryFalls Galli Hotel offers an overall good experience, especially for business travelers, thanks to its cleanliness and excellent services. The staff receives high praise for their kindness, politeness and friendly demeanor, which contributes significantly to a pleasant stay. The hotel’s facilities, while generally good, are noted by some guests as needing upgrades and better maintenance. The structure of the hotel is described as very good and the cleanliness is particularly commendable, matching the expectations of a typical four-star hotel. The breakfast receives mixed reviews with some guests highlighting it as high-quality, while others, particularly those with celiac disease, found it lacking in suitable options.
However, some guests feel that Falls Galli does not meet the standards of a four-star hotel, suggesting it aligns more with a three-star rating. The need for improvements in certain areas—particularly the air conditioning and some outdated aspects of the facilities—is frequently mentioned. Despite these areas for improvement, the hotel manages to provide a good level of service and comfort, making it a viable option for travelers who prioritize excellent staff and general cleanliness over luxury amenities.
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