The Bourbon Resort Atibaia is a top choice for city-dwellers looking for a quick retreat with its excellent location and stimulating environment for families with children. The resort offers a gastronomic experience with a great variety of high-quality food for breakfast, lunch and dinner. The dinner experience is a highlight with guests praising the variety and quality of the food. The rooms are spacious and comfortable with excellent facilities and thematic designs. The hotel boasts top-notch cleanliness with spotless rooms and impeccably maintained outdoor spaces and gardens. The staff is kind, helpful and professional, creating a fun environment for all ages. The pool area is a highlight of the resort with a large and varied pool area, featuring both indoor and outdoor pools, heated pools, children's pools and even a pool water slide. The resort is an excellent family-friendly hotel offering a wide range of activities for children of all ages. Overall, the Bourbon Resort Atibaia is a marvellous and worthwhile experience that comes highly recommended.
Eldorado Atibaia Eco Resort is celebrated for its picturesque location amidst lush greenery and proximity to São Paulo, making it a popular choice for weekend getaways. Families and individuals seeking relaxation and a nature-close experience without straying far from city amenities find this resort an ideal option. The facilities are spacious and well-maintained, with a variety of leisure activities catering to guests of all ages, contributing to its reputation as a cost-effective retreat.
Dining at the resort is a highlight, especially the breakfast, which is consistently praised for its variety and quality. Guests enjoy a selection of delicious pastas, meats, and desserts throughout the day, despite occasional feedback about limited vegetarian options and crowded dinner events. The staff's polite and attentive service enhances the dining experience, making it commendable overall.
The rooms are noted for their cleanliness and spaciousness, providing a comfortable stay, particularly appreciated by wheelchair users. However, some guests mention the need for renovation due to the dated appearance of furniture and occasional maintenance issues.
The resort maintains high standards of cleanliness, with compliments for the tidy rooms, gardens, and pools, although specific areas like the children’s pool require more attention. The staff receives overwhelming praise for their friendliness and exceptional service, contributing significantly to a warm and welcoming environment.
In terms of recreational facilities, the resort's tennis courts are a major attraction, while other sports amenities like soccer fields and beach volleyball spaces add variety. However, the gym is seen as underwhelming with limited equipment and maintenance issues. The pool area garners positive feedback for its cleanliness and size, but some facilities could benefit from enhancements to better meet guest expectations.
While the free Wi-Fi needs improvement in terms of connectivity and reliability, the spa experience is mixed, and suggestions for enhancement are noted. Despite these areas for improvement, the resort excels as a family-friendly destination, offering a range of activities that captivate children and teens, supported by an energetic recreation team. The overall family-oriented atmosphere and value for money make Eldorado Atibaia Eco Resort a compelling choice for those seeking a fulfilling and enjoyable getaway.
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