The Hotel Fasano Sao Paulo is a top-tier hotel with exceptional service, luxurious rooms and world-class amenities. Guests praise its outstanding location, surrounded by great restaurants and shops and its convenience for tourists. The hotel's breakfast is delightful with a delicious and varied selection of food and the rooms are spacious, comfortable and immaculately clean. The staff is attentive, polite, helpful and professional, ensuring an amazing experience. The hotel's outstanding cleanliness with excellent hygiene and attention to detail, impresses guests, although some mention it needs renovation. Overall, guests agree that Hotel Fasano Sao Paulo is an exceptional five-star hotel with style, history and class and highly recommend it for anyone looking for a luxurious stay in the heart of São Paulo.
Hotel Fazenda Hípica Atibaia offers an inviting retreat with a picturesque location near the Fernão Dias highway, providing easy access and a tranquil environment perfect for relaxation and fun. The hotel's attractive infrastructure, combined with top-notch services, makes it an ideal choice for travelers seeking a harmonious setting.
Guests overwhelmingly praise the culinary experiences at the hotel, highlighting the excellent variety and taste of the breakfast and the high-quality meals served throughout the day. The attentive chef and staff, particularly at the pool bar, ensure that dining is a standout aspect of the stay, far exceeding expectations despite catering to a large number of guests. The spacious dining areas contribute to the pleasant atmosphere, enhancing the enjoyment of meals.
The hotel rooms, noted for their spaciousness and cleanliness, offer comfort with simple yet reliable accommodations. Though generally praised for their coziness, suggestions for improvements include updating linens and addressing maintenance issues, such as bathroom outdating and soundproofing. Nevertheless, guests express satisfaction with their stays, appreciating the hotel’s good cost-benefit ratio.
Exceptional cleanliness and well-maintained facilities are hallmarks of the hotel, with guests frequently noting the impeccable condition and organization throughout the property. This high standard contributes to a welcoming and inviting environment, despite minor feedback regarding specific bathroom cleanliness.
The staff at Hotel Fazenda Hípica Atibaia is consistently commended for their attentiveness, friendliness, and high-quality service. Notably, the recreation team receives accolades for creating a wonderful atmosphere for children, making the hotel a particularly appealing destination for families.
While the pool facilities offer a generally pleasant experience with nice pool settings and excellent service at the pool bar, some areas require attention, such as the temperature of outdoor pools and the management of the heated pool's capacity and cleanliness.
Overall, Hotel Fazenda Hípica Atibaia stands out as a remarkable destination for families, providing ample activities and a spacious environment that cater to relaxation and interaction. The presence of well-cared-for animals and a dedicated recreation team enhances the family-friendly atmosphere, ensuring an enjoyable stay for guests of all ages.
Nikkey Palace Hotel, located in São Paulo's vibrant Liberdade neighborhood, is widely praised for its exceptional strategic location. Nestled in the heart of an area rich with Japanese culture, the hotel provides easy access to numerous restaurants, cafes and specialty stores. Its proximity to the São Joaquim subway station facilitates convenient city exploration and key attractions like the Feira da Liberdade market, Teatro da Liberdade, Praça da Sé and Avenida Paulista are all within walking distance. This central positioning is complemented by quiet and safe surroundings, essential amenities in the neighborhood and easy availability of Ubers and taxis.
The gastronomic experiences at Nikkey Palace Hotel are commendable, particularly its unique breakfast offerings that blend traditional Japanese and Western options, greatly appreciated for authenticity and quality. Although some guests wish for more variety, the meals are generally enjoyed in a cozy environment with attentive service. The hotel's restaurant is a notable highlight, known for its flavorful Japanese cuisine and generous portions. Guests frequently mention the excellent all-you-can-eat sushi and the convenience of dining within the hotel, despite occasional reports of some dishes not meeting expectations.
The hotel rooms receive mixed feedback. Guests generally appreciate the spaciousness and the clean, peaceful environment enriched by Japanese-themed decor. Bathtubs in several rooms add to the comfort. However, the facilities are noted to be outdated with calls for substantial renovation to address issues like musty smells, outdated appliances and weak air conditioning. While cleanliness is largely praised with many guests finding the rooms spotless, there are occasional lapses that guests believe should be addressed to improve consistency.
Nikkey Palace Hotel's staff garners high praise for exceptional service. Highlighted for their attentiveness, politeness and professionalism, the staff significantly enhance the guest experience, demonstrating a readiness to assist and ensure a pleasant stay. Names like Eliza and Tomas are often mentioned for their exemplary customer service.
The hotel's Wi-Fi service receives mixed reviews with a good number of guests noting issues such as slow speeds and frequent disconnections, which pose a challenge for those relying on stable internet for remote work. On the other hand, the spa services are well-regarded, particularly the shiatsu massage sessions, which guests find highly relaxing. Some minor maintenance issues are noted but do not significantly detract from the overall positive spa experience.
Parking at the hotel is efficient and secure, managed by attentive valet staff. Although there is an additional daily fee, guests generally find it reasonable and appreciate the convenience and security provided.
Nikkey Palace Hotel is celebrated as an excellent choice for family stays with large rooms, a welcoming atmosphere and a safe environment that parents appreciate. The hotel's location in the heart of Liberdade offers numerous nearby attractions ideal for family outings. Consistent positive service from the hotel staff further enhances its appeal for family trips.
The nightlife around the hotel offers a balanced experience with guests enjoying the lively yet safe atmosphere of Liberdade during the evening, though there are occasional reports of noise disturbances. Overall, Nikkey Palace Hotel offers a blend of cultural richness, convenience and attentive service, making it a preferred choice for many visitors to São Paulo.
Tivoli Mofarrej São Paulo is highly favored by guests for its prime location in the prestigious Jardins district, providing easy access to key city attractions such as Avenida Paulista and the Museum of Art São Paulo (MASP). The hotel's central positioning near high-end dining and shopping options enhances its appeal for those eager to experience São Paulo's cultural scene.
Guests commend the hotel's luxurious layout, comfort, and cleanliness. Its spacious and stylish rooms, alongside the high-quality beds, ensure a relaxing stay, despite occasional mentions of aging furnishings. The hotel's cleanliness is consistently praised, further elevated by the attentive hotel staff known for their exceptional service, making guests feel genuinely welcomed and cared for.
Dining at Tivoli Mofarrej São Paulo is another highlight, with standout experiences at the Seen restaurant, which offers breathtaking views and a lively atmosphere. While there are occasional critiques about food quality and service speed, particularly at breakfast, the diverse menu and scenic setting largely impress diners.
The hotel's spa and gym contribute positively to the guest experience, with the spa praised for its excellent treatments and relaxing environment. Although the gym is well-equipped, some guests note it feels cramped and suggest easing access procedures.
The pool area, though not large, is celebrated for its pleasant ambiance, serving as an inviting space for relaxation, complemented by a bar and restaurant. The hotel's Wi-Fi, while generally reliable, occasionally attracts criticism due to speed issues and additional charges.
Overall, Tivoli Mofarrej São Paulo is recognized for its 5-star elegance, exceptional service, and a luxurious yet comfortable stay, albeit with areas for improvement to fully meet the high expectations associated with its premium pricing.
Brazil’s finest example of luxury hospitality, the hotel is situated in the center of the elegant Jardins neighborhood of Sao Paulo.
Summary of reviews
Emiliano São Paulo in São Paulo's Jardins district is a top pick for travelers looking for a luxurious and comfortable stay in the heart of the city. The hotel's excellent location near high-end shops and restaurants is a major draw for guests. The breakfast experience is unbeatable with top-notch food and à la carte options. The rooms are spacious, comfortable and well-maintained with excellent sound isolation. The hotel is known for its exceptional cleanliness and attention to detail. The staff is fantastic, amazing and impeccable, providing unparalleled service and hospitality. Emiliano São Paulo offers a truly exceptional five-star experience with modern and luxurious facilities and access to top-rated restaurants and high-end shopping. Overall, the hotel is a perfect choice for those seeking a comfortable and unforgettable stay in São Paulo.
Estanplaza Paulista enjoys a highly praised location near the heart of São Paulo, just a short walk from Paulista Avenue. This prime positioning affords guests easy access to restaurants, bars, shops and cultural landmarks, making it an excellent base for both leisure and business travelers. The surrounding neighborhood is described as both safe and serene, offering a welcome respite from the bustling city life with convenient public transportation options nearby.
Guests consistently commend the hotel for its exceptional customer service. The staff, from housekeeping to reception and restaurant teams, are often highlighted for their friendly, attentive and helpful demeanor. This high level of service significantly enhances the overall experience for visitors.
The hotel’s facilities are notably clean and comfortable with spacious rooms contributing to a pleasant stay. However, the furnishings are somewhat dated with worn carpets and old TVs, suggesting a need for refurbishment. Cleanliness generally receives positive feedback, although minor issues were occasionally reported.
The breakfast at Estanplaza Paulista stands out as a delightful feature, praised for its quality, variety and abundance, complete with live cooking stations. Despite some minor criticisms, such as occasional slow replenishment, it is often highlighted as a high point of the stay.
Dinner service, while praised for its reasonable prices and occasionally excellent food quality, suffers from inconsistency. Some guests reported service lapses, issues with food quality and maintenance problems at the restaurant.
The wellness facilities, including a spa, heated pool and gym, add to the hotel’s appeal, though they also require some improvements. The spa receives positive mentions for its massage services, while the pool is appreciated for its warmth, despite its small size. The gym, unfortunately, is often criticized for being outdated and poorly maintained.
Reviews of the Wi-Fi service are mixed with some guests reporting satisfactory performance, while others experience significant connectivity issues. This indicates a need for improvements in the hotel's internet infrastructure.
Parking at the hotel is generally well-received with clean facilities and a 24-hour valet service. However, some guests feel the parking fees are high, highlighting a potential area for enhancement.
Estanplaza Paulista’s excellent location also makes it ideal for those looking to enjoy São Paulo’s vibrant nightlife with an array of bars, restaurants and a night club situated nearby.
In summary, Estanplaza Paulista stands out for its prime location, excellent customer service and comfortable, clean facilities. While certain areas, such as room décor, dinner service, Wi-Fi and the gym, require attention, the hotel remains a favorable choice for visitors to São Paulo, particularly those looking to explore the city's dynamic nightlife and cultural landmarks.
Capcana Hotel Jardins is an ideally located hotel in São Paulo, frequently praised for its convenient proximity to Paulista Avenue, Brigadeiro metro station and various dining, shopping and entertainment options in a safe and quiet area. This central location, paired with easy access to public transportation, makes it a perfect base for both leisure and business travelers.
The hotel's breakfast experience is generally positive with guests appreciating a wide variety of delicious food items, especially the inclusion of a Nespresso coffee machine. The breakfast staff is commended for their friendliness and attentiveness, enhancing the overall dining experience. However, there are occasional concerns about the menu variety and the replenishment of essential items.
Dining options at Capcana are highlighted by an excellent Lebanese restaurant, which is well-received for its quality food and efficient service. While the restaurant's prices are considered high and the room service menu limited to Arabic cuisine, the hotel's location offers plenty of nearby dining establishments to explore.
Guest rooms are spacious and comfortable, featuring large beds and effective soundproofing. Nevertheless, the need for maintenance and modernization is evident with some rooms showing signs of wear and tear, such as outdated furniture and bathroom issues. Cleanliness, while praised in some areas, also needs attention, particularly in the bathrooms and air conditioning units.
The staff at Capcana Hotel Jardins receives overwhelming commendation for their politeness, helpfulness and attentiveness. Reception services are highlighted with particular staff members receiving accolades for their professional and supportive demeanors.
While free Wi-Fi is available, consistent reliability remains a problem, especially on upper floors. Parking facilities are available for an additional cost and although convenient, the extra charge could be better communicated. Guests traveling with families appreciate the hotel's family-friendly accommodations and the helpful staff who assist with special requests.
The hotel’s prime location also lends itself well to exploring São Paulo’s vibrant nightlife with numerous nearby options for evening entertainment. Despite occasional noise from the surrounding area, guests generally enjoy the dynamic urban atmosphere.
Beds are generally well-received for their comfort and high-quality bedding, contributing to a restful stay. However, some guests report issues with older mattresses and bed linens, suggesting a need for periodic updates.
For business travelers, the hotel offers a good base with its central location and meeting facilities. However, unreliable Wi-Fi can be a drawback, even though other aspects of the stay, including breakfast, are appreciated.
Overall, Capcana Hotel Jardins provides a comfortable and convenient stay with a few areas in need of improvement to enhance guest satisfaction.
Pestana São Paulo is highly regarded for its exceptional location near Avenida Paulista and Ibirapuera Park, offering convenient access to key attractions, cultural institutions and various dining options. Located in the safe and tranquil Jardins neighborhood, the hotel ensures both convenience and peace of mind, making it a preferred choice for many travelers despite the slight challenge presented by its position on a hill.
The hotel’s breakfast consistently receives high praise for its excellent quality and extensive variety, catering well to diverse dietary needs and enhancing the overall stay for guests. The breakfast service is commended, contributing significantly to the positive dining experience at the hotel. Dinner experiences are more mixed with specific dishes and friendly service praised, though limited menu variety and occasional quality concerns are noted.
The rooms at Pestana São Paulo are appreciated for being spacious, clean and comfortable, featuring well-sized bathrooms and comfortable bedding. The unique aesthetic charm of beautifully themed floors with Brazilian art is also a highlight. However, some reviews mention the need for modernization and better maintenance to address issues such as outdated furniture, dim lighting and thin walls.
Cleanliness at the hotel receives mixed feedback; while many guests report rooms as clean and organized, there are notable concerns about the cleanliness of bathrooms and common areas, suggesting inconsistency in the hotel’s cleaning standards. The staff at Pestana São Paulo are frequently praised for their exceptional service, attentiveness and professionalism with specific staff members mentioned for contributing positively to the guest experience.
Reviews of the hotel's wifi are mixed with some guests finding it reliable and others experiencing significant issues. The spa is highly praised for its quality services, although its limited availability can be inconvenient. The gym, while small, is functional and equipped for basic workouts, though it may not meet all guests' expectations. Parking facilities are convenient, but the cost is a concern for some guests.
Pestana São Paulo caters well to families with its convenient location and family-centric amenities like larger rooms, extra beds, a lobby game area and a 24-hour pantry. However, there may be a lack of specific amenities for babies. The beds are largely praised for their comfort, although there are occasional reports of old or uncomfortable mattresses.
Despite positioning itself as a four-star hotel, some guests believe it falls short of this standard, noting areas that require renovation and more competitive pricing. Nonetheless, Pestana São Paulo remains a commendable choice for many travelers, particularly due to its excellent location, superb breakfast and exceptional staff service.
The Mercure Sao Paulo Grand Plaza Paulista enjoys high praise for its exceptional location, merely a minute from Paulista Avenue. The proximity to restaurants, shopping centers, subway stations and cultural attractions makes it a perfect choice for both business and leisure travelers. The convenience of quickly connecting to other parts of the city, particularly with the nearby Brigadeiro subway station, is lauded by many guests.
The hotel's cleanliness is often highlighted positively with numerous mentions of well-maintained rooms and common areas. Staff members are frequently applauded for their friendliness, helpfulness and professionalism, making the stay pleasant for many guests. Efficient check-in processes and excellent customer service are consistently noted.
Breakfast receives mixed reviews; however, many guests appreciate its quality, variety and the hospitality of the staff. The selection of fresh fruits, breads and beverages are among the highlights, though some guests feel there is room for improvement in variety and replenishment.
The dining experience during dinner also garners mixed feedback. While some guests compliment the delicious meals and attentive staff, others note issues like limited options, food quality inconsistencies and occasional poor service.
Room quality is another mixed aspect with guests praising the spaciousness, comfort and amenities like bathtubs and good showers. However, there are numerous mentions of outdated furnishings, maintenance issues and inconsistent hygiene standards, prompting suggestions for a comprehensive renovation.
While cleanliness in some areas tends to be a recurring issue, many guests find the rooms clean and comfortable. Concerns about dust, mold and musty smells are reported, but these are not universal experiences.
Wi-Fi connectivity is a significant area needing improvement with many guests finding the service weak, unstable and slow. This issue notably impacts overall satisfaction, especially for a hotel of its caliber.
The spa facilities generally receive positive feedback with guests enjoying complimentary access to amenities like the sauna and hammam. However, occasional functional issues with hot tubs and jacuzzis detract from the experience for some visitors.
The gym is appreciated for its spaciousness and quality, though better equipment maintenance and upgrades are suggested. Despite minor issues, it meets general expectations as a workout space.
Families generally find the hotel accommodating with larger rooms and extra beds provided upon request. However, inconsistencies in room arrangements for children do cause some dissatisfaction. The hotel's safe location adds to its family-friendly appeal.
Regarding the beds, many guests find them spacious, cozy and comfortable with quality linens. Criticisms mostly focus on the pillows and some outdated mattresses, which can affect the sleeping experience.
As for its four-star rating, while the location and staff service meet or exceed expectations, many guests feel the hotel falls short in terms of overall facilities and upkeep. Issues like general wear and the need for serious renovations are noted, indicating that improvements are necessary to fully align with the four-star standard.
Qoya São Paulo Paulista, Curio Collection by Hilton, is lauded for its strategic central location in São Paulo, providing an easy base for exploring the city. Close to Avenida Paulista and within walking distance of Brigadeiro station, the hotel offers convenience and safety, making it ideal for both leisure and business travelers. Its modern and well-maintained property, coupled with friendly and efficient staff, provides a welcoming atmosphere for guests.
The breakfast service is another highlight, appreciated for its high-quality offerings and the inclusion of a comprehensive à la carte menu alongside the buffet. Although there are some comments about variety and cost, the food's quality and the attentive staff accommodating dietary restrictions are often praised.
Guests find the rooms stylishly decorated, equipped with modern amenities, and impeccably clean. The comfort of the beds and the quality of linens contribute to a restful sleep experience. While the rooms could benefit from more storage and better bathroom lighting, the overall cleanliness and modern design compensate well. Some reported issues with plumbing and noise are addressed effectively by the attentive staff.
The hotel's hygiene standards earn high marks, with guests frequently commending the well-maintained and tranquil accommodations. Similarly, the rooftop pool provides a peaceful retreat despite some remarks on its temperature and the lack of a connected bar area.
Service at Qoya São Paulo Paulista is consistently praised, with comments about the staff’s friendly and helpful demeanor contributing significantly to the overall positive experience. Although there are mentions of staff being in a learning phase, their commitment to high-quality service shines through.
While some aspects, like the absence of 220V sockets and certain facility shortcomings, may not fully match five-star expectations, the blend of excellent service, location, and amenities makes the hotel a recommended choice, often leaving guests inclined to return for future stays.
This uniquely shaped hotel in the heart of Sao Paulo features 84 rooms and 10 suites, all modern and comfortably appointed to offer the most relaxing stay to all guests. The hotel also offers a spa area with various skin care treatments and massage options, as well as the Skye Restaurant and Bar right on the hotel's rooftop, providing breathtaking panoramic views over the area.
Summary of reviews
Hotel Unique is a luxurious five-star hotel in São Paulo that boasts an excellent location by the Ibirapuera Park, offering stunning views. The hotel's rooftop with its unique red-tiled pool, is a perfect spot for pleasant evenings and the Skye restaurant and bar receive positive reviews for their fantastic meals. The hotel rooms are well-decorated, comfortable and spacious with great facilities, comfortable beds, excellent showers and even whirlpool tubs. The hotel prides itself on offering exceptional cleanliness and service with attentive, friendly and efficient staff. While some guests find the breakfast and dinner options to be lacking in quality or variety and some consider the hotel to be expensive, overall, Hotel Unique is an unforgettable experience that comes close to perfection.
INNSiDE São Paulo Iguatemi enjoys a prime location in the heart of São Paulo's renowned Itaim Bibi neighborhood, making it a well-regarded choice for both leisure and business travelers. Guests appreciate the hotel's proximity to key commercial areas, vibrant dining, shopping and nightlife options, highlighting the convenience of exploring the area on foot. The welcoming and helpful staff further enhance the positive experience, despite minor issues like traffic congestion and the lack of a nearby subway station.
The breakfast service receives mixed reviews; while many guests praise its variety, quality and the option to order fresh items, others feel it lacks consistency and variety with some noting high costs and service inefficiencies, particularly during renovations. Dinner offerings are generally well-received with commendations for the buffet and the quality of meals, though some feel the à la carte options could use improvement.
The rooms are frequently lauded for their comfort and spaciousness, featuring large, comfortable beds and modern decor. Cleanliness is a standout aspect with well-maintained rooms and excellent housekeeping, although some guests mention issues like outdated furniture and noise. The hotel's rooftop pool, while appreciated for its clean water and pleasant area, is often noted to be cold and in need of some refurbishment.
High standards of cleanliness extend beyond the rooms to the overall hotel environment, including the pool area and well-sanitized linens. However, occasional lapses in housekeeping consistency have been noted.
The staff's friendliness and attentiveness receive high marks, contributing to a welcoming guest experience. While there are occasional mentions of inconsistencies, particularly at the reception, the majority of interactions with staff are positive and professional.
The hotel's Wi-Fi receives mixed feedback. Some guests find it reliable and functional, while others experience connectivity issues and slow speeds, which impact productivity, especially during video calls.
Fitness enthusiasts will find the hotel's gym facilities adequate for cardio exercises, although there are mentions of outdated and broken equipment and limited options for weightlifting and functional exercises.
Families find INNSiDE São Paulo Iguatemi particularly welcoming with kid-friendly amenities and attentive staff catering to the needs of younger guests. The hotel’s location and neighborhood are also considered safe and family-friendly.
Parking at the hotel garners mixed reviews. While some guests appreciate the ease of finding the parking lot, others face challenges with congestion, disorganization and high prices.
Overall, INNSiDE São Paulo Iguatemi stands out for its excellent location, comfortable and clean rooms and friendly staff, despite some room for improvement in additional services and amenities. The general sentiment is that the positive aspects of the hotel significantly enhance the guest experience.
The Pullman Sao Paulo Ibirapuera is a highly recommended hotel for both business and leisure travelers due to its excellent location near Ibirapuera Park and easy access to Av. Paulista. Guests praise the friendly staff and excellent service, particularly the incredible breakfast and stunning views of the park from the rooms. The rooms are spacious, comfortable and well-maintained with good showers and quality bedding. The hotel is also highly praised for its cleanliness and attentive staff. The cozy and comfortable beds are a highlight of the stay, contributing to a great night's sleep. Overall, the Pullman Sao Paulo Ibirapuera is an exceptional hotel with fantastic facilities and services, making it a perfect choice for anyone looking for a five-star hotel experience.
Blue Tree Premium Faria Lima enjoys a prime location in São Paulo's financial district, Faria Lima, highly favored by both business travelers and tourists. The hotel's position offers easy access to key business centers, shopping malls like JK Iguatemi, dining spots such as Eataly and cultural attractions with Ibirapuera Park just a short walk away. Guests appreciate the safe and vibrant environment, suitable for walks to nearby restaurants and bars at any time of day.
The hotel earns commendations for its cleanliness with most guests praising the spotless rooms and common areas. Modern, spacious rooms with updated amenities contribute to a comfortable stay, although some guests pointed out that older rooms could benefit from renovations and better maintenance.
Breakfast at Blue Tree Premium Faria Lima is lauded for its variety and quality, offering a hearty and satisfying start to the day. Despite occasional criticisms regarding limited variety and crowded settings, the overall breakfast experience is positive, augmented by friendly and efficient staff service. Conversely, the dinner service receives mixed reviews with some guests finding the offerings overpriced and lacking in variety, although the Noah restaurant is praised by some for its food quality and fair prices.
The hotel's staff are frequently highlighted as exceptional, offering friendly, attentive and professional service that significantly enhances the guest experience. Specific individuals are often mentioned for going above and beyond, contributing to a welcoming atmosphere.
While WiFi service at the hotel receives mixed feedback, some guests experienced reliable and fast connections suitable for business use, while others encountered issues such as slow speeds and unstable connections. The gym, though appreciated for its view and cleanliness, is noted for its small size and some outdated equipment needing refurbishment.
The rooftop pool with its stunning city views, is well-regarded despite its small size, though some reviews highlight the need for better maintenance. Valet parking is available but incurs an additional cost, leading some guests to suggest that it should be included in the room rate.
Overall, Blue Tree Premium Faria Lima is considered highly suitable for families, business travelers and tourists alike, offering a comfortable and family-friendly environment with a generally positive experience despite a few areas in need of improvement. The vibrant nightlife and convenient access to dining and entertainment options in the vicinity further enhance its appeal.
Estanplaza Funchal Faria Lima, located in São Paulo, is highly praised for its exceptional location near major shopping destinations, restaurants, bars and entertainment options, making it ideal for both business travelers and tourists. The hotel's strategic placement allows easy access to notable venues and parks within walking distance, further enhanced by friendly staff and delightful breakfast offerings.
The breakfast experience is considered one of the hotel's highlights with guests praising the quality and variety of the food, including options for dietary restrictions. The pleasant and spacious breakfast area often features live piano performances, creating a charming ambiance. Staff service during breakfast is particularly noted for its warmth and helpfulness.
The rooms at Estanplaza Funchal Faria Lima receive mixed reviews. They are praised for their spaciousness, comfort, cleanliness and city views. However, many guests feel that the rooms are outdated and in need of significant renovations. Common issues include poor lighting, old appliances and outdated furnishings. Despite these drawbacks, the hotel maintains good standards of cleanliness and comfort, bolstered by friendly and attentive staff.
Staff service overall is one of the hotel's strongest points with guests frequently commending the team's professionalism, courtesy and attentiveness. Specific employees are often mentioned for their exceptional service, contributing to a welcoming and comfortable atmosphere.
WiFi service has mixed reviews with some guests experiencing fast internet, while others report slow and unreliable connections, especially on higher floors. The spa and gym facilities also receive mixed feedback; while some appreciate the amenities, others note that the facilities are outdated and have limited operating hours. The valet parking service evokes varied responses with some guests satisfied and others reporting issues with service quality.
Situated in a lively area, the hotel offers easy access to nightlife, but this comes with substantial noise, which can be disruptive for light sleepers. The beds are widely praised for their comfort and cleanliness, although some guests have noted issues with mattress quality.
While Estanplaza Funchal Faria Lima excels in hospitality and breakfast services, the hotel falls short of four-star expectations in terms of room and facility maintenance. The outdated rooms and certain facility shortcomings suggest a need for renovation to match the four-star standard. However, its excellent location, friendly staff and overall cleanliness make it a reliable choice for many travelers. Despite the room for improvement, especially in terms of modernization, the hotel remains appealing due to its advantageous location and positive guest service.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 21-40 out of 58 hotels in and around Franco da Rocha