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DORMERO Hotel Frankfurt

Frankfurt am Main , Lissabonner Str. 2 (Show on Map)

7.6

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe DORMERO Hotel Frankfurt is highly recommended by previous guests for its prime location, which is within walking distance to the Skyline Plaza shopping center and conveniently located near a train station. The hotel is also praised for its quiet and clean atmosphere, making it an excellent base to explore the city and attend events at the Festhalle. The breakfast at the hotel is considered good with a variety of options and a hospitable manager and cute dog, Mr. Winston. The modern and new rooms are admired for their cleanliness, interesting TV walls, comfortable beds and excellent sound isolation of the windows. The staff is described as helpful, friendly and accommodating with excellent reception service. The beds are considered comfortable by most guests, although some reviews note that the mattresses could use updating. While some guests have had negative experiences with cleanliness, particularly with unclean rooms, the hotel's staff is commended for prioritizing cleanliness and disinfection during the pandemic. Overall, the DORMERO Hotel Frankfurt is a solid choice for guests looking for a comfortable and convenient stay in Frankfurt.
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Hotel with Spa

The DORMERO Hotel Frankfurt boasts a stunning sauna that offers breathtaking views of the cityscape. Immerse yourself in relaxation while taking in the panoramic vistas of Frankfurt from the comfort of the hotel's tranquil haven.

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Dog Friendly Hotel

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Room Types

Standard Double Room This room features adjustable lighting, a modern bathroom, a flat-screen TV, a sound system and in-room entertainment. WiFi, minibar drinks, SKY satellite TV, international TV channels and Video on Demand are all provided free of charge.

Comfort Double Room This room features adjustable lighting, a modern bathroom, a flat-screen TV, a sound system and in-room entertainment. WiFi, minibar drinks, SKY satellite TV, international TV channels and Video on Demand are all provided free of charge. This room offers extra space.

About DORMERO Hotel Frankfurt

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Guest Reviews

7.6

Good

Location

The DORMERO Hotel Frankfurt boasts a prime location that is highly recommended by previous guests. It is within walking distance to the Skyline Plaza shopping center which has plenty of dining options and also conveniently located near a train station. Despite its central location, guests found the hotel to be quiet and clean. Many highlighted the hotel's proximity to the Frankfurt Messe convention center with several guest reviews commending its convenient and easy access. The central location was also praised for providing an excellent base to explore the city and attend events at the Festhalle. While some guests found the hotel difficult to locate due to its position and road layout, overall, the location was deemed a top-notch plus for the DORMERO Hotel Frankfurt.

Breakfast

The DORMERO Hotel Frankfurt offers a good breakfast that is both delicious and has a good variety of options. Despite the current situation with COVID-19, the hotel provided a satisfying breakfast. Guests appreciated the hospitable manager and the cute dog, Mr. Winston. The breakfast boxes were a good idea, but could benefit from more personalization with options such as sweet breakfasts or cheese and sausage. Although some guests found the breakfast to be acceptable but not exceptional, others praised it as great. The only downside was that some guests found the breakfast to be overpriced and that there were not enough seats available at the buffet. Overall, the breakfast at the DORMERO Hotel Frankfurt is a solid choice for guests looking for a satisfying start to their day.

Rooms

DORMERO Hotel Frankfurt offers modern and new rooms with everything you need. The cleanliness of the rooms is admirable with interesting TV walls. The beds are comfortable and the sound isolation of the windows is excellent. The free minibar and coffee are a plus. The fitness room is excellent and the location is convenient. However, there were some negative experiences like rooms being too cold or small, beds being uncomfortable and renovations done unprofessionally. Also, some reviews mentioned dirty floors, bedding and bathrooms. Yet, the majority of guests had a pleasant stay and enjoyed the unique decoration and modern ambiance of the hotel rooms with smart features.

Beds

The DORMERO Hotel Frankfurt boasts comfortable beds according to numerous guest reviews. Some reviewers even went as far as to describe the beds as 'super comfortable' and 'very comfortable'. However, a few reviews note that the mattresses could use updating, describing them as 'a touch old' and 'durchgelegen'. One guest described the bed as 'unglaublich unbequem', while another referenced the beds sliding apart during the night. Despite a few negative reviews, most guests seemed pleased with the comfort of the beds at this hotel.

Cleanliness

Guests have shared mixed reviews about the cleanliness of DORMERO Hotel Frankfurt. While some have praised the hotel's fresh and tidy appearance, others have been disappointed with unclean rooms, particularly the bathroom and bed linen. However, the hotel's staff was commended for making guests feel safe during the pandemic by prioritizing cleanliness and disinfection. Some guests have also complained about dirty common areas and fitness facilities. Despite this, the hotel has been appreciated for taking COVID-19 protocols seriously. Overall, cleanliness at the hotel seems to be hit-and-miss and some rooms require better upkeep.

Staff

According to guest reviews, the staff at DORMERO Hotel Frankfurt were praised for being helpful and friendly with many reviewers mentioning the excellent reception service. The team was described as super friendly, service-ready and always willing to assist. Guests appreciated the warm welcome and the humor of the staff, who were described as friendly and always accommodating. Although there were a few negative comments about long wait times at the reception or lack of service, most reviewers were very satisfied with the assistance they received from the personnel. The cherry on top was the personal touch of the hotel's manager, who greeted some guests personally and provided excellent service. Overall, guests seemed to enjoy their interactions with the staff and found them to be an asset to the hotel.

No, DORMERO Hotel Frankfurt doesn't have any pool.

Yes, a spa is available at DORMERO Hotel Frankfurt.

Yes, DORMERO Hotel Frankfurt welcomes dogs.

Yes, parking facilities are available at DORMERO Hotel Frankfurt.

Yes, DORMERO Hotel Frankfurt has a gym.

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