Red Roof Inn Franklin, TN
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Summary of reviewsRed Roof Inn Franklin, TN stands out primarily for its well-positioned location, which offers easy access to the interstate and a variety of dining and amenity options in the vicinity. The hotel's location is ideal for both leisure travelers and business visitors, with guests frequently appreciating its proximity to highway routes and job sites. Recent renovations have added to the allure, promising a comfortable stay in the dynamic setting of Franklin, further enhanced by the friendly staff who contribute to a sense of safety and quietness.
The rooms at Red Roof Inn Franklin, TN generally receive positive feedback, with guests noting their spaciousness and cleanliness. Comfortable beds and the choice of hardwood flooring contribute positively to the overall guest experience, alongside the availability of various TV channels for relaxation. However, occasional maintenance issues with amenities like the TV, refrigerator, and toilet have been noted, alongside sporadic concerns about dust and odors. Despite these, the suite options are particularly well-regarded, offering a potential for comfort and exceeding expectations.
Cleanliness at the hotel presents a mixed picture, with many guests commending the tidy rooms and comfortable beds for ensuring a restful stay. Well-maintained bathrooms and amenities like microwaves and coffee makers further enhance the accommodations. Nonetheless, some reviews indicate areas needing improvement, such as certain floors and bathrooms, which have been reported as unclean, along with maintenance issues like mold and rust. The hotel's external spaces also require a thorough cleaning and maintenance overhaul to consistently meet guests’ expectations.
The hotel staff generally receive praise for their friendliness and helpfulness, especially at the front desk, where they are recognized for accommodation and understanding, creating a welcoming atmosphere. Danny, a notable staff member, has been highlighted for his exceptional kindness. Despite a few negative remarks regarding customer service during breakfast and occasional rudeness, the overall impression remains largely positive, contributing to a warm ambiance across the hotel.
While breakfast has garnered mixed reviews, with commendation for the hot pancakes and good coffee, the limited variety and quickly depleting stock during rush hours have left some guests wanting more. Despite the basic breakfast setup, the clean environment maintained by the staff is noticeable, though improvements to the facilities would enhance the dining experience to better match expectations.
Overall, Red Roof Inn Franklin, TN is recognized for its convenient location, spacious rooms, and generally welcoming staff, offering a comfortable base for travelers and promising potential for enhanced experiences through consistent maintenance and service improvements.
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The rooms at Red Roof Inn Franklin, TN generally receive positive feedback, with guests noting their spaciousness and cleanliness. Comfortable beds and the choice of hardwood flooring contribute positively to the overall guest experience, alongside the availability of various TV channels for relaxation. However, occasional maintenance issues with amenities like the TV, refrigerator, and toilet have been noted, alongside sporadic concerns about dust and odors. Despite these, the suite options are particularly well-regarded, offering a potential for comfort and exceeding expectations.
Cleanliness at the hotel presents a mixed picture, with many guests commending the tidy rooms and comfortable beds for ensuring a restful stay. Well-maintained bathrooms and amenities like microwaves and coffee makers further enhance the accommodations. Nonetheless, some reviews indicate areas needing improvement, such as certain floors and bathrooms, which have been reported as unclean, along with maintenance issues like mold and rust. The hotel's external spaces also require a thorough cleaning and maintenance overhaul to consistently meet guests’ expectations.
The hotel staff generally receive praise for their friendliness and helpfulness, especially at the front desk, where they are recognized for accommodation and understanding, creating a welcoming atmosphere. Danny, a notable staff member, has been highlighted for his exceptional kindness. Despite a few negative remarks regarding customer service during breakfast and occasional rudeness, the overall impression remains largely positive, contributing to a warm ambiance across the hotel.
While breakfast has garnered mixed reviews, with commendation for the hot pancakes and good coffee, the limited variety and quickly depleting stock during rush hours have left some guests wanting more. Despite the basic breakfast setup, the clean environment maintained by the staff is noticeable, though improvements to the facilities would enhance the dining experience to better match expectations.
Overall, Red Roof Inn Franklin, TN is recognized for its convenient location, spacious rooms, and generally welcoming staff, offering a comfortable base for travelers and promising potential for enhanced experiences through consistent maintenance and service improvements.
Hotel Taking Steps Towards Sustainability
This hotel states it has a green policy and mentions LEED. It also receives a 6.2/10 eco-friendliness rating.
Hotel with Outdoor Pool
This hotel offers an outdoor pool and a hot tub.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Accessible Hotel
Guest Reviews
Nestled in a convenient spot, the Red Roof Inn Franklin, TN, proves to be a fitting choice for travelers seeking a well-placed retreat. Its location stands out as a key highlight, offering easy access to the interstate, which makes it an ideal hub for those on the move. The area surrounding the hotel is generous with options, boasting a variety of good restaurants and amenities nearby, ensuring that essentials and dining experiences are within easy reach. Guests consistently note the hotel's proximity to highway routes and job sites, enhancing its suitability for both leisure and business stays. The atmosphere is complemented by friendly employees, contributing to a sense of safety and quietness. Recent renovations add a refreshing touch, promising a comfortable stay while enjoying the dynamics of Franklin's locale.
Red Roof Inn Franklin, TN offers a very basic breakfast experience that has generated mixed feelings among guests. While some have found the breakfast selections to meet their expectations, particularly enjoying the hot pancakes, others have felt let down by the limited variety available. The breakfast menu barely extends beyond cereal, pancakes, and toast, and fruits or yogurt are noticeably absent. The coffee has received commendation for being good; however, other beverages like fruit juices have been criticized as watered down and lacking in taste. There have been frequent mentions of the breakfast area being sparsely stocked, with items often running out quickly, particularly during morning rush hours. This limited selection pales in comparison to what is offered at similar competitors' prices, leaving some guests yearning for more options. Despite these shortcomings, the staff's efforts to maintain a clean environment are apparent, though some facilities around the premises are showing signs of aging and in need of upgrades. Overall, the breakfast experience at this inn is quite basic and many travelers suggest improvements to better match the expectations set by other establishments in the area.
The Red Roof Inn in Franklin, TN offers a mixed experience with its rooms. On the positive side, many guests appreciated the spaciousness and cleanliness of the accommodations. Rooms were noted to be comfortable, particularly due to the comfortable beds, with some guests expressing enjoyment in the suite options that exceeded their expectations. The absence of carpets in favor of hardwood flooring was well-received, contributing to the cleanliness. Various channels on the TV were also a pleasant addition for those looking to unwind. However, there were some areas in need of attention, such as occasional maintenance issues with the TV, refrigerator, and toilet. While some rooms had a pleasant atmosphere, others had concerns related to dust and unpleasant odors. Overall, the accommodation offers potential for a comfortable stay, especially when selecting suites, although attention to cleaning and maintenance could enhance the overall experience.
The Red Roof Inn Franklin, TN presents a mixed experience for travelers, particularly concerning cleanliness. On the positive side, several guests have found their rooms to be very clean, with comfortable beds that contribute to a restful stay. The spacious accommodations with well-maintained bathrooms add to the comfort, further enhanced by amenities like microwaves, coffee makers, and minibars. Guests appreciate these conveniences, noting that they contribute to a pleasant atmosphere alongside the tasteful decor.
However, the overall impression regarding cleanliness is marred by significant negative remarks. Some guests have encountered unclean floors and bathrooms that detract from the experience, reporting issues such as dirt, unpleasant smells, and pest infestations in certain areas. The appearance of rust and signs of previous damage to doors, coupled with maintenance issues like mold and faulty caulking, suggest that some areas of the hotel require more attention. The external spaces of the hotel, as well as common facilities like the ice machine room, have also been noted for needing a thorough cleaning and maintenance overhaul.
Overall, while there are aspects of cleanliness that some guests commend, the varying condition of the hotel's premises indicates a need for consistent quality improvements to meet travelers' expectations fully.
The Red Roof Inn Franklin, TN receives a mix of feedback regarding its staff, with several guests highlighting positive encounters. Many travelers have praised the employees at the front desk, describing them as friendly, courteous, and accommodating. The hotel staff is recognized for their helpfulness and understanding, particularly when handling situations like guests locking themselves out of their rooms. Danny, a member of the team, stands out as being especially wonderful and kind. The general atmosphere around guest rooms is noted to be quiet, adding to a peaceful stay. However, not all experiences have been favorable, with some negative remarks about customer service during breakfast and a few times when staff were perceived as rude or dismissive. Despite these instances, the overall impression of the staff remains largely positive, contributing to a welcoming atmosphere at the hotel.
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Location
Breakfast
Rooms
Cleanliness
However, the overall impression regarding cleanliness is marred by significant negative remarks. Some guests have encountered unclean floors and bathrooms that detract from the experience, reporting issues such as dirt, unpleasant smells, and pest infestations in certain areas. The appearance of rust and signs of previous damage to doors, coupled with maintenance issues like mold and faulty caulking, suggest that some areas of the hotel require more attention. The external spaces of the hotel, as well as common facilities like the ice machine room, have also been noted for needing a thorough cleaning and maintenance overhaul.
Overall, while there are aspects of cleanliness that some guests commend, the varying condition of the hotel's premises indicates a need for consistent quality improvements to meet travelers' expectations fully.
Staff
Yes, Red Roof Inn Franklin, TN has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Red Roof Inn Franklin, TN.
Yes, Red Roof Inn Franklin, TN welcomes dogs.
No, parking facilities aren't available at Red Roof Inn Franklin, TN.
No, Red Roof Inn Franklin, TN doesn't have a gym.
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