MYRIAD by SANA Hotels 4.4 km from Frielas
Hotel in Lisbon
9.1
Excellent
From $230
From $230
5-Star Hotel
Located next to the Tagus River, this hotel offers modern and stylish accommodations with unique design elements. Its panoramic views, excellent service, and convenient location in Parque das Nações make it a great choice for discerning travelers. The hotel's contemporary ambiance and top-notch amenities ensure a comfortable stay.
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Summary of reviews related to the '5 Star' categoryMYRIAD by SANA Hotels is a unique and exceptional five-star hotel in Lisbon. It offers everything you would expect from a high-end hotel and more - placing it above the typical 5-star hotels of other chains. The staff provides an excellent service and the atmosphere is warm and welcoming. The breakfast is delicious and filling. The hotel is modern and situated in a fantastic location. Guests can enjoy an unforgettable stay with their loved ones. Overall, it is one of the best 5-star hotels in Portugal. While some may argue that the price doesn't reflect the full 5-star experience, the majority of guests seem to disagree. Exceptional seems to be the best word to describe this hotel!
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Eurostars Universal Lisboa 5.0 km from Frielas
Hotel in Lisbon
8.8
Excellent
5-Star HotelSummary of reviews related to the '5 Star' categoryEurostars Universal Lisboa offers some compelling facilities and amenities that align with its five-star rating, providing a comfortable and modern atmosphere. The physical conditions of the hotel are quite commendable with many guests highlighting its impeccable accommodations and the wide array of amenities available. The hotel presents a luxurious ambiance, making it feel worthy of its five-star designation as guests appreciate the excellent service and overall five-star experience.

However, the hotel has faced criticism for not entirely meeting five-star standards in certain aspects. Comments have been made regarding the breakfast, which some guests found lacking for the price. There is also feedback about the level of service with several noting that the staff and service do not consistently reach a five-star level. For instance, there is no bellboy service and the bar and housekeeping services have room for improvement.

Some of the finer details, such as the availability of coffee machines in rooms and better management of public areas like the spa, need attention to truly align with the expectations of a five-star hotel. Additionally, minor issues such as unpleasant smells in the hallways and limited fitness equipment detract from the overall experience.

While it may not yet fully deliver the consistent excellence expected of a top-tier hotel, Eurostars Universal Lisboa holds significant promise. The hotel’s newness to the market and ongoing efforts suggest it aims to achieve and maintain the higher standards expected of five-star accommodations. With further refinement in its services and attention to detail, it has the potential to fully live up to its five-star aspirations.
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VIP Grand Lisboa Hotel & Spa 5.9 km from Frielas
Hotel in Lisbon
8.0
Very Good
From $117
From $117
5-Star HotelSummary of reviews related to the '5 Star' categoryThe VIP Grand Lisboa Hotel & Spa, often promoted as a five-star establishment, seems to struggle in meeting the high expectations associated with this rating. Many guests feel the hotel falls short of the five-star standard with frequent mentions indicating that it is more akin to a 4-star or even a 3-star hotel. Despite the promise of luxury, several reviews highlight that the facilities and services do not align with what's expected from a premium hotel.

Complaints range from small and inadequately cleaned rooms to outdated furniture and scratched floors. Additionally, basic amenities such as tea or coffee makers are missing from the rooms. The service quality and attention to detail are also areas of concern with guests noting impolite staff and inconsistent housekeeping. Furthermore, the breakfast, though varied, did not stand out as exceptional.

While some guests did appreciate the quality of the beds and found certain aspects satisfactory, the overall consensus is that the hotel does not deliver the five-star experience it advertises. It's suggested that the hotel needs significant improvements to truly merit its current rating and pricing.
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*Additional taxes or fees may apply. Please check the final price before completing your booking.
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