4-Star HotelLocated near the Palacio de Congresos, this hotel has a free parking lot, a gym and a complete and modern spa for adults. Guests highlight the comfortable rooms, excellent shower, and helpful staff. It is located a bit outside the city center.
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Summary of reviews related to the '4 Star' categoryHotel Palacio Albacete & SPA, located on the outskirts to ensure tranquility away from city noise, has received mixed reviews regarding its four-star rating and facilities. While some guests felt the hotel exuded a modern, four-star ambiance, others were less impressed, noting that the hotel falls short of the high standards typically associated with its rating.
Several reviews called out the limited breakfast options, sparse amenities and issues such as lack of fresh juice and subpar room equipment. Guests mentioned the absence of room essentials like a coffee/tea set, shower gel, multiple cushions and a better lighting system. Some even compared it unfavorably to lower-star accommodations.
On the positive side, despite these criticisms, there's an acknowledgment of the hotel's exceptional quality-price ratio. The hotel's restaurant received decent reviews for its meal offerings. However, the high rates and some basic amenities remained a point of contention for many visitors.
Overall, while Hotel Palacio Albacete & SPA has the potential for improvement, it currently does not fully meet the expectations of a four-star hotel, according to several guests. The hotel would benefit from addressing these issues to truly align its services and standards with its rating.
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