Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsKaneyamaen offers a remarkable experience characterized by its stunning views of Mt. Fuji, making it an ideal retreat for those seeking serene natural beauty and engaging on-site activities. The hotel features an enchanting garden, impressive drum shows and charming traditional decorations, catering especially well to families. While its remote location presents challenges in terms of accessibility and transportation, the peaceful setting and top-notch facilities make it a worthwhile escape for those prioritizing tranquility over convenience.
Guests are particularly enthusiastic about the dining experiences at Kaneyamaen with the breakfast buffet earning high praise for its extensive selection of classic Japanese dishes and superb taste. The dinner, especially the Kaiseki multi-course meals, is frequently highlighted as a standout feature, thanks to the use of fresh local ingredients and exceptional presentation. Despite minor concerns about meal satisfaction and the pace of service, the overall sentiment is overwhelmingly positive.
The accommodations at Kaneyamaen blend traditional Japanese aesthetics with modern comforts, impressing guests with spacious, clean and well-maintained rooms. Many appreciate the private onsens and terraces offering captivating views of Mt. Fuji. The combination of cozy furnishings, including super comfy blankets and well-equipped facilities, contributes to a relaxing stay, notwithstanding occasional dated decor or slight odors.
Cleanliness is a hallmark of Kaneyamaen with immaculate rooms and common areas consistently noted in reviews. The dedication to high cleaning standards is evident, although there are sporadic mentions of air quality issues. Nevertheless, the general ambiance of cleanliness and maintenance is a strong point for guests.
The staff at Kaneyamaen receive exceptional acclaim for their friendliness, helpfulness and professionalism. Guests appreciate the world-class service and the staff's effort to be particularly attentive to non-Japanese speaking visitors. Though there are occasional mentions of language barriers and impersonal service at the front desk, the overwhelming consensus is of outstanding hospitality.
Kaneyamaen's beds and bedding are praised for their comfort with many guests enjoying super comfy blankets that enhance their sleep experience. Various sleeping arrangements, including tatami style beds and futons, cater to different preferences, contributing positively to the overall comfort.
Earning its reputation as a five-star property, Kaneyamaen delivers an unforgettable experience with exceptional service, meticulously maintained facilities and culturally enriching activities like matcha tasting and taiko drum shows. The combination of traditional elegance and modern luxury, along with highly praised amenities and food, make it a highly recommended destination worth its price with many guests expressing a desire to return. Show more
Read review summaries for all categories
Categories
Luxury Hotel
Identified as a luxury hotel in Yamanashi, Kaneyamaen is recognized for providing a high-end hospitality experience. It is frequently listed among top luxury accommodations in the region, offering refined services and amenities.
Romantic Hotel
Features extensive garden space with a unique Japanese ambiance and views of Mt. Fuji, creating a serene and romantic setting for couples.
Hotel with Free Wi-Fi
This hotel provides free Wi-Fi, a swimming pool, a spa, and a 24-hour front desk. It is also highly rated in reviews, with guests appreciating the service and facilities like the beautiful garden and views of Mt. Fuji.
Hotel with Parking
This hotel offers a large free parking lot with 500 spaces, providing ample parking for guests. Valet parking and electric vehicle charging stations are also available, adding to the convenience for car travelers.
Small Hotel
This hotel is renowned for its ryokan and onsen experience. It provides an incredible view of Mount Fuji from the hot spring room, making it a top choice for relaxation and scenic beauty.
5-Star Hotel
This hotel is known for its outstanding service and comprehensive amenities. Guests appreciate the stunning views of Mt. Fuji and the relaxing onsen. It provides a luxurious and comfortable stay.
Hotel for Honeymoon
Room Types
Sanri Western Room with Open Air Bath, Mt. Fuji View - Non SmokingThe quadruple room includes a private bathroom fitted with a bath or a shower. The unit has 3 beds.
「Waraku」Yuraku Yamabiko-tei Japanese Style Room with Open-Air Bath Mount Fuji View - Non-SmokingThe family room includes a private bathroom equipped with a bath or a shower. The unit offers 5 futons.
Yaraku Luxury Japanese Style Room with Open Air Bath, Garden View, Non-SmokingThe family room includes a private bathroom equipped with a bath or a shower. The unit offers 5 futons.
Yuraku Deluxe Western Twin Room with Open Air Bath, Mt. Fuji View, Non-SmokingThe twin room includes a private bathroom fitted with a bath or a shower. The unit has 2 beds.
Seseragi No.4 Deluxe Japanese Style Room, Mt. Fuji View, Non-SmokingThe family room includes a private bathroom equipped with a bath or a shower. The unit offers 5 futons.
Miyamatei Superior Japanese Style Room, Mt. Fuji View, Non-SmokingThe family room includes a private bathroom equipped with a bath or a shower. The unit offers 5 futons.
Miyama-tei Garden View Japanese Style Room, Non-SmokingThe family room includes a private bathroom equipped with a bath or a shower. The unit offers 5 futons.
Seseragi Comfort Western Room, Mt.Fuji view, Non-SmokingThe twin room includes a private bathroom fitted with a bath or a shower. The unit has 3 beds.
Seseragi Japanese Style Twin Room, Mt. Fuji View, Non-SmokingThe twin room includes a private bathroom equipped with a bath or a shower. The unit offers 3 beds.
Seseragi Modern Japanese Style Room, No View, Non-SmokingThe triple room includes a private bathroom equipped with a bath or a shower. The unit offers 2 futons.
Katsura-tei Garden View Japanese Style Room, Non-SmokingThe family room includes a private bathroom equipped with a bath or a shower. The unit offers 5 futons.
Seseragi Western Style Twin Room, No View, Non-SmokingThe twin room includes a private bathroom fitted with a bath or a shower. The unit has 2 beds.
Sanri Japanese Western Room with Open Air Bath, Mt. Fuji View - Non SmokingThis spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower. The unit has 2 beds and 3 futons.
「Yubanashi」Yuraku Yamabiko-tei Japanese Style Room with Open-Air Bath Mount Fuji View - Non-SmokingThe unit has 5 futons.
Guest Reviews
9.0
Excellent
Location
Kaneyamaen boasts a breathtaking view of Mt. Fuji, making it a visually stunning retreat for guests. The hotel is especially family-friendly and offers a range of activities to ensure an enjoyable stay. Its beautiful garden, drum show and charming hotel decoration enhance the overall experience, providing plenty to do within the premises.
Despite these positives, the hotel's remote location has some drawbacks. It is situated away from the bustling Kawaguchiko area and close to Oshino Hakkai, making it a bit isolated with no nearby shops. Transportation can be a challenge, as the shuttle service is deficient with no shuttle available to the train station and limited service into town, creating inconveniences for guests who wish to explore the surroundings or visit other tourist spots.
For those who prioritize serene natural beauty and on-site entertainment over convenience, Kaneyamaen offers a peaceful escape with top-notch views and facilities, although better transportation planning may be required to make the most of the stay.
Breakfast
Kaneyamaen's breakfast offerings receive high praise from guests, emphasizing the extensive selection of classic Japanese dishes and the outstanding taste. Many reviews highlight the breakfast buffet as very good with lots of variety and excellent quality. The spread includes abundant and delicate options that cater to different tastes, ensuring a satisfactory experience for all. Some reviews specifically mention the breakfast as superb, delicious and stellar, further confirming its high standard. However, a few guests expressed dissatisfaction, citing limited options and average quality. Despite this, the majority of feedback reflects positively on the breakfast experience, contributing to an overall enjoyable stay at the hotel.
Dinner
Kaneyamaen offers guests a dining experience that frequently garners high praise from visitors. Numerous guests have described the dinner as exceptional with many highlighting the superb quality and taste of the food. Fresh local ingredients and exceptional presentation are recurrent themes, emphasizing the visual appeal and gastronomic delight.
The Kaiseki dinners, traditional multi-course Japanese meals, receive particular acclaim. Guests appreciate the variety of options available with each dish crafted to be both exquisite and delicious. The dining experience is noted for being unique and remarkably enjoyable, contributing significantly to the overall satisfaction of the stay.
Although certain reviews point out areas for improvement, such as unsatisfactory meals or a sense of being rushed, the overall sentiment remains positive. The effort to accommodate dietary requests and provide visually stunning dishes underscores the hotel's dedication to offering high-quality dining experiences.
Dinner at Kaneyamaen is consistently described as a highlight of the stay and for many, the meal is a must-try, enhancing their cultural and culinary adventure at the hotel.
Rooms
Kaneyamaen offers stunning accommodations that have consistently impressed guests with their blend of traditional Japanese aesthetics and modern comforts. Many reviews highlight the spaciousness of the rooms, describing them as large, clean and well-maintained. The luxurious rooms often come with the added joy of private onsens, some of which feature captivating views of Mount Fuji, adding to the serene and relaxing ambiance.
Guests have noted the rooms to be very comfortable and cozy, particularly appreciating the super comfy blankets and the overall cleanliness. Several reviewers mentioned that their rooms were even larger than expected and they were delighted with the private terraces and garden views that some rooms offer.
The combination of Japanese style and modern renovations, including well-equipped facilities with USB charging ports, has been well received, enhancing the comfortable stay. Additionally, the hotel grounds and added experiences, like the Taiko drum performances and private dining options, contribute positively to the overall experience.
Despite minor issues such as occasional dated decor or slight odors, guests generally find the spacious, elegantly decorated rooms and exceptional service to be the highlights of their stay at Kaneyamaen. The rooms not only deliver on comfort and cleanliness but also provide memorable views of Mount Fuji, enhancing the uniqueness of the stay.
Beds
At Kaneyamaen, guests frequently highlight the comfort and quality of the bedding. The blankets are often described as super comfy, contributing to an excellent sleep experience. The hotel provides a variety of sleeping arrangements, including tatami style beds and futons that are made up while guests are out of their rooms. Although some guests find the blankets slightly too hot, overall, the bedding is considered great and the beds and rooms receive high praise for their comfort. There is also mention of a sofa bed, catering to different preferences.
Cleanliness
Kaneyamaen is frequently praised for its cleanliness with guests noting the rooms as clean, large and well-maintained. The overall cleanliness has been described as immaculate. In particular, the hotel rooms and lounge stand out for being both beautiful and clean. This attention to cleanliness and maintenance is consistent throughout guest feedback, demonstrating a commitment to high standards. However, some reviews mention issues with air quality in the hotel, indicating room for improvement in this area. Despite this, the general consensus highlights Kaneyamaen as a clean and spacious accommodation choice.
Staff
Kaneyamaen is often praised for its exceptional staff, who are described as friendly, helpful and professional. Guests frequently comment on the world-class service and hospitality, noting the courteous and efficient manner in which they are treated. The staff go above and beyond to ensure a pleasant stay, often being particularly attentive to non-Japanese speaking guests. Reviews mention the warm and cordial nature of the staff with special highlights on their patience and accommodating attitude. Despite some mentions of language barriers at the front desk and occasional criticisms of impersonal service, the overwhelming majority of feedback emphasizes the staff's incredible effort to provide outstanding service, making the overall experience at Kaneyamaen highly recommendable.
5 Star
Kaneyamaen delivers a truly unforgettable experience, earning its reputation as a five-star property. Guests frequently highlight its exceptional service, which rivals world-class standards. The hotel's facilities, from environmental amenities to its famed onsen, are meticulously maintained, providing both comfort and luxury. The rooms, which are described as spacious and clean, often feature traditional tatami beds and offer breathtaking views of Mount Fuji.
Visitors rave about the food, especially the Kaiseki cuisine, which is consistently praised for being both delicious and beautifully presented. Unique activities like matcha tasting and the vibrant taiko drum show further enhance the guest experience. The nihonga decorations add an authentic touch, creating an ambiance that is both culturally enriching and visually stunning.
With additional complimentary services provided to elevate the overall stay, the consensus is clear: Kaneyamaen is more than worth its price and many express a strong desire to return should they have the chance. Highly recommended for anyone seeking a blend of traditional elegance and modern luxury.
No, Kaneyamaen doesn't have any pool.
No, a spa isn't available at Kaneyamaen.
No, Kaneyamaen doesn't allow dogs.
Yes, parking facilities are available at Kaneyamaen.