Fukuoka33.59049800,
130.42472600,
Hakata-ku Hakataeki-higashi 1-18-1(Show on Map)
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Summary of reviewsAPA Hotel & Resort Hakata Ekihigashi is highly praised for its prime location near Hakata Station, providing easy access to various transportation options, local amenities and shopping venues while maintaining a quiet and peaceful environment. The convenience of the hotel's proximity is particularly valued by both leisure and business travelers.
Guests generally enjoy the breakfast, especially for its inclusion of local specialties like Hakata-style motsunabe and yudofu. Unique and delicious offerings, such as mentaiko, are highlighted, although some express concerns about the limited variety and repetition of the menu. The self-service breakfast area is noted for its hygiene and proper maintenance, contributing to a satisfactory dining experience despite occasional criticisms regarding replenishment and Western-style options.
Dinner experiences at the hotel's restaurant receive mixed reviews. Patrons appreciate the convenience of the on-site restaurant and specific dishes like beef intestine hot pot and grilled mackerel. Complimentary amenities, like a sample box of curry and free ramen, are well-received. However, the lack of an English menu and limited room service are noted as downsides. Despite these challenges, many guests find the dinner offerings to be flavorful and enjoyable.
The rooms, although compact, are functional and clean, featuring efficient layouts and thoughtful amenities like under-bed storage and multiple power outlets. Comfortable beds and well-maintained bathrooms, combined with effective use of space, make them suitable for short stays. Minor issues such as air conditioning adjustments and occasional odors are reported but do not significantly detract from the overall positive perception of the rooms. The presence of a large public bath is an added bonus for relaxation.
Cleanliness throughout the hotel is widely appreciated with guests frequently noting the neat, tidy and well-organized rooms and public areas. While there are occasional reports of dust, mold and odors, the general consensus is that the hotel maintains good hygiene and cleanliness standards.
Staff at APA Hotel & Resort Hakata Ekihigashi are mostly described as courteous, helpful and professional. The efficient handling of check-ins, luggage storage and directions enhances the guest experience, despite occasional language barriers and minor lapses in responsiveness.
The free WiFi service receives positive remarks for its speed and reliability, particularly in the rooms. While some connectivity issues are noted, the staff's prompt resolution of problems is appreciated.
The hotel's swimming pool and onsen facilities, though requiring reservations and additional fees, are valued by guests. However, the operational hours, seasonal closures and tattoo policies may cause confusion. Parking presents some challenges due to limited and tight spaces and additional costs, although some guests find it convenient and affordable.
Overall, APA Hotel & Resort Hakata Ekihigashi delivers a standard APA hotel experience with good value for money. Its central location, cleanliness, comfortable beds and helpful staff contribute to a generally positive stay, making it a practical choice for visitors to Fukuoka. Show more
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Categories
Hotel with Swimming Pool
This hotel & resort provides a range of swimming options, including indoor pools and separate pools for men and women, as well as access to a public bath.
Heated Pool Outdoor Pool
Hotel with Outdoor Pool
APA Hotel & Resort Hakata Ekihigashi offers guests a range of aquatic experiences, including an outdoor seasonal heated pool and a cold-water swimming pool available for public relaxation. The rooftop onsen open-air bath enhances the experience.
Hotel with Parking
Accessible Hotel
3-Star Hotel
Hotel with Heated Pool
Room Types
Standard Single RoomThe single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This single room is air-conditioned and has a flat-screen TV, an electric kettle, a carpeted floor and yukata. The unit has 1 bed.
Standard Double RoomThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This double room is air-conditioned and features a flat-screen TV, an electric kettle, a carpeted floor and yukata. The unit offers 1 bed.
Deluxe Twin RoomThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room offers air conditioning, an electric kettle, a carpeted floor, yukata and a flat-screen TV. The unit has 2 beds.
Connecting Twin RoomThe unit offers 2 beds.
Guest Reviews
Location
APA Hotel & Resort Hakata Ekihigashi enjoys a stellar location praised by guests for its proximity to Hakata Station. The hotel's convenience is highlighted by many noting it is just a 5-minute walk from the station. This central location makes it easy for travelers to access various transportation options, including the airport and the subway, ensuring seamless movement throughout Fukuoka city and beyond.
Guests appreciated the quiet area despite being so close to the bustling Hakata Station, which is known for its connectivity to local and long-distance trains. The surrounding neighborhood offers ample dining options and amenities such as convenience stores and cafes. The proximity to major shopping malls also adds to the convenience, making it a practical choice for both leisure and business travelers.
Overall, the hotel's location strikes a balance between accessibility and tranquility, offering a peaceful retreat just steps away from the heart of Fukuoka’s transportation hub.
Breakfast
'APA Hotel & Resort Hakata Ekihigashi' offers a breakfast experience that has garnered mixed reactions from guests. Many lauded the breakfast for its delicious offerings and unique dishes, particularly highlighting the Hakata-style motsunabe (tripe hot pot) and yudofu (tofu hot pot). The inclusion of local specialties like mentaiko also received positive mentions, contributing to a distinctive Hakata culinary experience.
Several guests found the breakfast to be reasonably priced, substantial and offering good value. The hygienic and well-maintained breakfast area enhanced the overall experience for some and the variety of dishes available was appreciated. A highlight was the ability to customize hot pot dishes, which many diners found innovative and satisfying.
However, not all feedback was favorable. A significant number of guests expressed disappointment with the limited variety and repetitive nature of the breakfast menu. Some reviews pointed out issues with food replenishment, especially for those arriving later in the morning, leading to inconvenience and dissatisfaction. The quality and selection of Western-style options were also criticized, as they were found lacking compared to other hotels.
Cleanliness and service also came under scrutiny in some reviews with mentions of inexperienced staff and less-than-ideal conditions in the dining area. Certain guests felt that the breakfast did not justify its cost due to these shortcomings.
Overall, while the hotel's breakfast offers some standout items and unique local flavors, consistency in menu variety, food quality and service levels appear to be areas that could benefit from improvement.
Dinner
The dinner experience at APA Hotel & Resort Hakata Ekihigashi offers a mix of enjoyable and potentially challenging moments. Guests have highlighted the convenience of having a restaurant on the first floor, offering dishes like beef intestine hot pot and simmered offal, which many found delicious. Some praised the flavor of the dishes, especially the grilled mackerel and motsunabe, although a few noted that certain items were a bit too salty or strong.
One notable feature appreciated by guests was the complimentary sample box of curry and the free ramen served at 9:30 pm. For those with tight schedules, the availability of motsunabe for breakfast provided a pleasant surprise and flexibility.
However, the dining experience was not without its downsides. The absence of an English menu and unhelpful staff left some guests feeling frustrated and resulted in meals that were difficult to enjoy. Moreover, the lack of room service at the hotel was highlighted as a disappointing aspect.
Despite these issues, many guests still reported having wonderful and amazing dinners at the hotel's restaurant. The overall cleanliness of the hotel added to their positive dining experience, making it a convenient option for those staying at the hotel for sightseeing or business.
Rooms
APA Hotel & Resort Hakata Ekihigashi offers a quintessential business hotel experience with its notably compact yet functional rooms. As typical of the APA chain, the rooms are small but well-equipped, meeting all the essential needs of modern travelers. Despite their size, the rooms are tidy, clean and comfortable, making them suitable for short stays, especially for solo travelers. The layout is efficient with thoughtful touches like under-bed storage and plenty of power outlets, though space can be tight, especially for couples or those with multiple suitcases.
The cleanliness of the rooms is consistently praised, ensuring a welcoming environment for guests. The beds are generally comfortable, adding to the overall coziness of the compact spaces. However, the air conditioning system has garnered some criticism; it can be challenging to adjust and the rooms may feel stuffy at times, necessitating the opening of windows for ventilation.
The bathrooms, though small, are functional and clean with some featuring convenient amenities such as bathtubs. Nonetheless, occasional maintenance issues like odors and minor mold have been noted.
Guests can enjoy a range of amenities including Wi-Fi, adjustable lighting and room temperature controls. The hotel features self-service check-in, adding to the convenience factor. Additionally, the presence of a large public bath is a highlight, offering a relaxing retreat despite the room's limited space.
Proximity to Hakata Station is a significant advantage, making the hotel a convenient base for exploring Fukuoka. Nearby restaurants, drugstores and convenience stores further enhance the location's appeal.
Overall, APA Hotel & Resort Hakata Ekihigashi provides a clean, comfortable and well-equipped stay for short-term visitors, though the room size may be limiting, particularly for longer stays or for guests traveling in pairs.
Beds
At APA Hotel & Resort Hakata Ekihigashi, most guests found the beds to be comfortable with a pleasant range of firmness that catered to various preferences. Many appreciated the spaciousness of the beds, noting that double beds offered ample room for a restful sleep. The overall comfort of the mattresses, despite some being slightly sunken in the center, allowed guests to relax and unwind effectively.
The rooms were noted for their modern design and cleanliness, complementing the cozy bedding. Soft pillows were frequently mentioned as enhancing the sleep experience with some guests highlighting the four pillows provided as a thoughtful touch.
However, opinions on the firmness of the beds varied with some guests finding them too soft or lacking adequate support, leading to discomfort, especially for those who prefer firmer mattresses. A few reviews mentioned issues with the beds looking sunken or deformed, possibly from frequent use.
In summary, APA Hotel & Resort Hakata Ekihigashi offers a comfortable sleeping environment with largely positive feedback on the bedding quality, albeit with occasional remarks about bed firmness and mattress condition.
Cleanliness
The APA Hotel & Resort Hakata Ekihigashi generally receives positive remarks regarding its cleanliness. Guests frequently describe the rooms as neat, tidy and well-organized. The hotel facilities are consistently highlighted as clean and new, contributing to an overall sense of cleanliness and comfort. The rooms, in particular, are noted for being modern and well-equipped with amenities, while the public bath and other communal areas are usually maintained to a good standard. Guests also appreciate the efficient arrangement and functionality of the room spaces.
However, some reviews mention specific cleanliness issues. Instances of dust accumulation, mold in bathrooms and occasional odors in rooms and public baths have been reported. Certain areas, like the air conditioning units and corners of the rooms, were sometimes found to be neglected. Inconsistent room cleaning service, such as the non-replacement of towels and cups and leftover trash, has also been a concern for some guests.
Despite these occasional lapses, many guests still find the hotel environment to be generally clean, comfortable and well-maintained. The hotel's convenient location and helpful staff further enhance the positive impressions, making it a popular choice for travelers seeking reasonably-priced and clean accommodations near Hakata Station.
Staff
The reviews of the staff at APA Hotel & Resort Hakata Ekihigashi paint a predominantly positive picture of courteous and helpful service with many guests highlighting the staff's kindness, efficiency and professionalism. Guests appreciated the staff's proactive assistance and ability to handle requests quickly with special mentions of the staff's politeness and friendliness.
Several reviews reflected satisfaction with the front desk personnel, noting their accommodating nature, especially during check-in and check-out, which were frequently described as smooth and effortless. The reception staff were particularly praised for their willingness to store luggage and help with directions, adding to the convenience of guests’ stays. Despite language barriers, many guests acknowledged the staff's efforts to communicate effectively with a few noting staff members who spoke both Korean and English.
However, there were instances where the staff's English proficiency was found lacking, occasionally leading to misunderstandings and slower service. Some guests felt that the responsiveness and professionalism of certain staff members could be improved and there were a few reports of less than amiable attitudes, particularly from restaurant personnel. There were also isolated incidents of staff refusal to assist with services like calling taxis, which left a less favorable impression on a few guests.
Overall, while there are areas for improvement, the majority of the reviews reflect a positive experience with guests valuing the helpfulness and courtesy of the hotel staff, contributing to an enjoyable stay at APA Hotel & Resort Hakata Ekihigashi.
Wi-Fi
The WiFi service at APA Hotel & Resort Hakata Ekihigashi receives a mix of positive and critical feedback. Guests appreciate the availability of free WiFi throughout the accommodation, including the rooms and lobby. Many have found the room WiFi to be strong, fast and able to connect seamlessly to mobile phones and tablets, which contributes to an efficient and problem-free experience.
However, some guests encountered issues, such as broken WiFi connections and difficulty connecting due to the absence of an SSID. The hotel's internet-based TV service seems to be less reliable with feedback mentioning unstable connections for TV mirroring and overall TV performance. Despite these occasional challenges, the staff are noted for their quick response in resolving WiFi connectivity requests. Overall, while there are some areas for improvement, the WiFi service generally meets guests' needs with its strong and fast internet in the rooms.
Pool
APA Hotel & Resort Hakata Ekihigashi offers a range of swimming options, including indoor pools and separate pools for men and women, as well as access to a public bath. Families will appreciate the outdoor kids' pool. Fitness enthusiasts will find the fitness-oriented facilities appealing. However, potential guests should note that the swimming pool requires an additional fee and reservations and it is not always open with closures occurring due to weather conditions or seasonal changes. Guests planning to use the pool or onsen should be aware that tattoo coverage is mandatory. The pool's fee and operational hours may not be clearly communicated, which has been a point of confusion for some visitors. Despite these limitations, the availability of a large public bath seems to be a positive feature for many.
Parking
The APA Hotel & Resort Hakata Ekihigashi offers several amenities nearby, including vending machines, convenience stores and drugstores. However, parking experiences among guests have been mixed. While some found the parking convenient and cheaper than other nearby options, many others found the parking lot to be small with limited and tight spaces, leading to inconvenience.
The cost of parking is notable with fees ranging from 600 yen to around 1,500 yen, but in some cases, guests had to use more expensive nearby parking due to the hotel's limited capacity. There were also reports of difficulty finding the parking lot and maneuvering within it. The lack of a partnership parking facility and inadequate space for vehicles, including bikes, were additional concerns for guests who arrived by car. Overall, while the parking situation was manageable for some, it posed significant challenges and extra costs for others.
3 Star
APA Hotel & Resort Hakata Ekihigashi offers a standard experience typical of APA hotels, providing good value for money. The rooms, while compact, manage to be comfortable and come equipped with four pillows, making for a pleasant stay. Guests appreciate the hotel’s no smoking policy and the overall beautiful facilities and atmosphere within the building. The cost performance is praised, highlighting it as an excellent choice for a three-star hotel.
The hotel's location is highly convenient, being near the station, which adds to its accessibility. However, some tradeoffs are mentioned, such as small rooms and basic facilities, but these are considered acceptable given the reasonable pricing. For those looking for a cost-effective stay with convenient access, this hotel proves to be a solid option. Additionally, even with some limitations like limited parking, the proximity to nearby parking lots alleviates this concern. Overall, guests find themselves satisfied with their experience, including amenities like the artificial hot spring, reinforcing the hotel’s reputation as a dependable choice.
Heated Pool
APA Hotel & Resort Hakata Ekihigashi offers guests a range of amenities to enjoy during their stay, particularly appealing to those who appreciate aquatic relaxation. The hotel features a large public bath and a communal bathhouse, creating inviting spaces for communal relaxation. Guests can indulge in a hot spring bath each night, enhancing the overall experience. Additionally, there is an outdoor heated pool that some guests found to be a wonderful feature, though others noted occasional variability in water temperature. Overall, the hotel provides ample opportunities for a relaxing soak or swim, balancing communal and private options to suit different preferences.
Outdoor Pool
The APA Hotel & Resort Hakata Ekihigashi offers guests a range of aquatic experiences, including an outdoor seasonal heated pool and a cold-water swimming pool available for public relaxation. The outdoor workout-pool option provides added versatility, while the rooftop onsen open-air bath enhances the experience. Access to both indoor and outdoor baths in the bathhouse is a valued inclusion. The hotel's facilities such as the public bath, pool and spa are noted for providing value for money, although guests should be aware that the pool requires a reservation and an additional fee.
Yes, APA Hotel & Resort Hakata Ekihigashi has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at APA Hotel & Resort Hakata Ekihigashi.
No, APA Hotel & Resort Hakata Ekihigashi doesn't allow dogs.
Yes, parking facilities are available at APA Hotel & Resort Hakata Ekihigashi.
No, APA Hotel & Resort Hakata Ekihigashi doesn't have a gym.