Accessible HotelAccessible public areas include the entrance, registration area, meeting rooms, fitness center, and swimming pool. Accessible parking spaces are available. Mobility/hearing accessible rooms are offered, including a Deluxe King Room with Roll-In Shower. Accessible room doors have a 32-inch wide opening.
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Summary of reviews related to the 'Accessible' categorySonesta Select Columbia appears to offer a mix of accessibility features for guests with disabilities with numerous reviews highlighting positive aspects. The hotel provides handicap rooms and accessible rooms with walk-in showers, offering convenience for those with mobility issues. Handicap parking spaces are available, including two spots under the entrance cover to facilitate easy access to the hotel. Guests appreciated the various points of access that reduce walking distances to rooms, which is particularly beneficial for those who have difficulty walking. The room layouts are described as large and king-size rooms are available, enhancing comfort.
However, there are some noted drawbacks. Walk-in shower rooms were occasionally unavailable upon request and some guests did not receive the accessible rooms they needed. Additionally, certain accessible rooms only have tubs and the absence of an elevator to some accessible rooms posed challenges for some guests. The level of service regarding accessibility appeared inconsistent with a few guests feeling that their accessibility needs were not adequately met or were treated rudely. Despite these issues, many aspects of the hotel's design are aimed at being accessibility-friendly, although improvements could be made to ensure consistent and comprehensive accessibility throughout the property.
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